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As we wrap up this year’s PTC/USER Global Summit, we’d love to hear your perspective.What was a standout moment for you this year—something that inspired you, surprised you, or will stick with you? What did you hear or learn from other customers—common challenges, shared priorities, or ideas that really resonated?Whether it was a session, a conversation, or a takeaway you’re bringing back to your team, share what made an impression. Your insights help keep this community learning from each other year‑round.Looking forward to the discussion.

Hello,I am trying to install PTC Mathcad Prime 12 trial, but the application does not start.After installation, nothing happens when I launch it. In Event Viewer I get the following error:System.Windows.Markup.XamlParseException:Cannot locate resource "worksheetresources.xaml"I have already tried:reinstalling multiple times (clean uninstall + removing all PTC folders) installing .NET Desktop Runtime 8 installing WebView2 disabling antivirus using a different network (hotspot)The installer I used is "pim_installmgr_mathcad".It looks like the installer does not download all required files.Could someone provide a full offline installer or suggest a fix?Thank you.

Hello, I  have been a paid user continuously since Version 1 back in the 80’s. In some important ways, Prime is still clunkier than earlier versions. I find I have to leave the keyboard, grab the mouse do some clicking on the document and then resume typing  to add every new region.I generally like to create my documents in two columns: equations in one, and text describing them right beside, but nicely aligned. In the old days you could type an equation, press a key (possibly it was Tab) and it would skip right and you could start typing text. Another key (return??) would take you to beginning of a new line and you could continue.  These days Tab only moves you to the next existing equation or document top, except it doesn’t even do that  if you are in a text region.How can you exit a text region and get over to the beginning of the next row without grabbing the mouse.  That is a lot of down and left arrows to press?What I would like isan easy keystroke to leave an region and go to th

I regularly use Mathcad to create calculations for stamped calc package submissions. This usually involves inserting screenshots and other images into worksheets to clarify my intent. In addition, I often need to add mark-ups like circles or boxes around points of interest or text with leader lines. I currently have to add these mark-ups in Bluebeam after printing the Mathcad worksheet. It would be great if Mathcad had options to add simple mark-ups / annotations in-program. Are there any plans to implement something like that? Thank you.

It is said that in order to run PTC Mathcad Prime, you must have the latest Microsoft .NET Desktop Runtime 8.0.x package for Windows x64 installed on your computer. At the same time .NET 8 end of life (EOL) is November 10, 2026 – after this date, Microsoft issues no further security patches or bug fixes. EOL means real risk: unpatched vulnerabilities, compliance failures... Am I missing something? It seems rather serious. It looks as if I have to skip the latest version. Does Mathcad Prime v12 work with .NET 10?

We have been asking from Prime 9 for the possibility to have variables in Header/Footer to be able to include information like project number, name, document number, revision index etc. which are read from the excel file where all the input values are located.I mean, at the beginning of the worksheet, we have a collapsible area where we read an excel file containing the input values to be processed, including project name, number etc. but that general information is to be used in the header/footer of the workseet.Has this possibility been included in Prime 12?  Or do need to continue waiting for it?P.S.: thanks for the new option header/footer different on page 1!  That was also needed.

Is it possible to edit the Functions tab on the Ribbon to add additional functions, such as Piecewise Continuous?

Since the beginning of Mathcad Prime, PTC has snubbed loyal users by providing a subprime legacy file converter.  It can take hours of work to tweak a converted file to get it to match the original, and you need to have a working installation of Mathcad 15 to ensure that the converted file works as intended.  When are we going to get the proper file converter that we deserve?

I can’t find the way to join the event!

Hi everyone,I am looking for an API for "copy geometry" command and "intersect" command in toolkit.If its there can you help me with that.

I know there are multiple ways to define routing in PTC Creo Cabling, and I would like to clarify the correct approach.I currently have a cable routed from one connector (P1) to another connector (P2). This cable carries VCC power, so I need to branch off this line at some point and route it to an additional connector.What is the correct method to create this kind of branch, especially considering that I will later create a flatten harness for documentation?Here is what I have tried so far:I used a physical splice component to create the split. However, when I create the flatten harness, the splice appears disconnected or “floating.” I also tried adding a location on the cable and routing a new cable from that location to another connector. In this case, Creo reports the cable as incomplete.What is the recommended best practice for:Creating a branch from an existing cable Ensuring proper connectivity Getting a correct and clean flatten harness outputAny guidance or recommended workflow

Our requirement is to fetch service effectivity information of service objects (publication group, textual content holder.. etc.) using windchill REST services.PTC support team has confirmed there are no OOTB API. Currently in Windchill - created this topic for product idea.

After updating to Creo 12, we noticed that the behavior of the Curve Tweak function has changed compared to Creo 11. Is there any configuration, setting, or option that would allow us to restore the previous behavior from Creo 11?”

I did raise a case regarding licenses renewal 4 days back but no response yet. Anyone from the Product tem can help me in this matter? Its really urgent.Case Details - 18063353

Trying to look at ways to improve the speed of Windchill.  I ran the following SQL to find possible areas for improvement.  How many of you build new indexes inside of Windchill?  It looks like WorkItem would benefit a lot.  We do a ton of Change Notices and Change Tasks.SELECT migs.avg_total_user_cost * migs.avg_user_impact AS improvement_measure, mid.statement AS table_name, mid.equality_columns, mid.inequality_columns, mid.included_columnsFROM sys.dm_db_missing_index_groups migJOIN sys.dm_db_missing_index_group_stats migs ON mig.index_group_handle = migs.group_handleJOIN sys.dm_db_missing_index_details mid ON mig.index_handle = mid.index_handleORDER BY improvement_measure DESC;Maybe something like this?CREATE NONCLUSTERED INDEX IX_WorkItem_MainON WorkItem (idA3C4, status)INCLUDE (idA3A2ownership, createStampA2, modifyStampA2, updateStampA2); 

When attempting to register for training through PTC University, I received an error stating “You are no longer Partner Verified in LDAP”.  I reached out to Training Central for assistance and was informed that my partner status was not verified through PTC.com and that I needed to reach out to PTC Support via the ESupport site for further assistance.  Could you assist me with resolving this issue and also provide me with resolution steps that I could pass on to my colleagues that might run into the same issue?  Thank you

Hope you had a great weekend. May the 4th be with you.

Unable to create Custom Service Effectivity even custom type registered in serviceEffectivityConfig.xml and custom type attribute created in Service Effectivity type .ServiceEffectivitiyConfig.xml ---serialNumberNModel is custom type.<?xml version="1.0" encoding="UTF-8"?><ServiceEffectivity><ServiceEffectivityTypes><ServiceEffectivityType name="serialNumber" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.renderers.configTypes.SerialNumberConfigType"/><ServiceEffectivityType name="date" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.renderers.configTypes.DateServiceEffConfigType"/><ServiceEffectivityType name="serialNumberNDate" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.renderers.configTypes.SerialNumberDateConfigType"/><ServiceEffectivityType name="serialNumberNModel" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.renderers.configTypes.Defa

“The download link did not arrive in my email. Please resend it.” my email ı am student my university Ovidiu's university of constanta

I have book Essential MATHCAD for Engineering, Science, and Math 2nd Edition, with Free Software CD Included. I have tried to installed the Software on my computer with the CD and this is the error message that I received:  Can you help me setup the licensure I have the product code?

Hi everyone,I have created a new approval workflow and I want it to appear as an optionin the “Select Process” step when creating a new Promotion Request.There are already some existing processes visible there(e.g. Document Approval Process, custom Promotion Approval Process),but my newly created one does not appear.Windchill version: 12.0Thanks in advance.   

I just had my account updated and verified with a partner access ID, but I get this error when accessing downloads.Access Denied - Insufficient PrivilegesA problem was encountered with your web account. Please contact eSupport Help Community to resolve this issue. We apologize for any inconvenience. Am I missing something?Also when I am trying to verify upgrade my account. I don't receive any code on my email.Please support.Thanks

Hallo,When I found a product code for license identification?

Hi @OliverGräbner I would like to create a fastener library compatible with the IFX module.First, I am trying to link an existing family table with the keyword FAMTABLE.To do this, I have created a .dat file, as shown belowSCREWTYPE 1UNIT MMSURFACE 49AXIS 82CBSCR DIN974-1 R1INFO <Screw_test>!Enter the name of the Family Table Part!---------------------------------------FAMPRT VIS_CHC_INOX_JYSYMBOL STRING DN LG B S DK K DG PINSTANCE STRING DN LG B S DK K DG P#FAMTAB M<DN> d4 d6 d15 d17 d5 d7 d16 @pas My family table contains several instances using an item code for each instance.When I launch IFX, the thread box remains empty and I cannot choose a screw size.I also get the following error message:No valid data foundDN Vis_chc_inox_jy.datI think I have a problem with the STRING box in my .dat file.I tried with a family table with two instances and simpler file names, but nothing changed.I looked at all the posts, but none of them answered my question.Could you

Many moving pieces in the Creo Parametric Automation Space…Automation of CAD designs and documentation is becoming a VERY HOT subject.  But there is a right and wrong way to do this.  Best advice - always focus on the data. How does it come in? What purpose does it serve? Where does it need to go? What happens when it gets there?  etc…   These are core to good automation with Creo Parametric - and control of that data and flow through the environment is the key to acceleration.  We have been doing this a long time, and have built our tools around this core concept of “data flow” to leverage what Creo Parametric does well, and overcome limitations with the automation of data and process to leverage it.So a few updates regarding some updates and new things at Simplified Logic, Inc.Creo Parametric Tools Update (Creo 8-12 officially supported)Nitro-CELL - Creo Automation / Excel Interface Nitro-BOM - Creo Bill of Materials / Excel Interface  Nitro-PROGRAM  - Graphical Pro/PROGRAM Editor CR