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The Khoros to Gainsight community platform migration will bring the following changes for the PTC Community.   Current Feature in Khoros Community Platform Expected Change In Gainsight Communities Accepted Solutions Now called Best Answers. We encourage original authors to continue marking the reply that best resolves their question—especially on our support boards.   Kudos Now called Likes. The Community Team is retiring the kudo terminology. "Likes" can be used to show support or agreement with a post.   Labels Now called Tags. "Tags" are predefined by the Community Team Tag subscriptions are not currently available Gainsight plans to introduce enhancements in future roadmap updates Videos (Community Platform Hosted) Gainsight Communities cannot host uploaded videos directly. All existing videos are being migrated to secure internal PTC servers The Community Team will manually re-add your videos into posts upon request or as soon as we

I am using Creo Pro/TOOLKIT (C++) to extract drawing dimension attachments.Observed behavior:When a dimension is attached to an edge or surface, all attachment APIs return valid results.When a dimension is attached to a cylindrical axis / hole centerline, none of the following APIs return that attachment:ProDimensionAttachmentsGetProDrawingDimAttachpointsGetProDrawingDimAttachpointsViewGetThis occurs for both linear and ordinate dimensions, even though the drawing visually shows the dimension referencing the cylinder axis.Questions:Is this behavior by design in Creo (i.e., axis stored as an implicit or drawing-only entity)?Is there any direct API to retrieve axis-based dimension attachments?If not, what are the recommended workarounds or best practices to catch attachments for dimensions with axis as attachments?Any guidance or confirmation would be appreciated.

I copied an existing drawing that already had an A and B datum that was defined in the drawing as "set datum tags". During the modeling, the attachment points (both shown dimensions in the drawing) were removed. I go back to the drawing, I tried creating datums A and B as "set datum tags" and it tells me they already exist. In the past, i have been successful finding stuff like this with the find tool. Not this time. I tried find in the drawing, every find option I could use. I tried in the model. No luck there. Just to be clear, these are drawing created set datum tags using the "datum feature symbol" from within the drawing. Little red underline on the B datum means it's a duplicate name. The question is, how do I find a missing "set datum tag" within the drawing. I use the term "set datum tag" specifically because that is what it is called and what the find tool found when I created another that it did find in the drawing.        

Deb Weich is inviting you to a scheduled Zoom meeting.Join Zoom Meetinghttps://us06web.zoom.us/j/81146938586?pwd=G61EbV1PpIFrRqaDm3PYghj6OVelKF.1 Meeting ID: 811 4693 8586Passcode: 233844

I am using Creo View Release 11.0 and Datecode11.0.0.0Creo View Download not possible from Windchill, please check error below.Here are the errors that I facedAnfrage-ID: 4eij1q2i;mlwc1jgz;1100;kl3uni;3884278Anfragen-URI: /Windchill/wtcore/jsp/wvs/download/download_cvmcad.jspAbfragezeichenfolge:Statuscode: 404Nachricht: JSP file [/wtcore/jsp/wvs/download/download_cvmcad.jsp] not found

In the Test Case Manual tracker, Unable to move the folders from Classic project to e-Signature project encountering an error.Error:"No items were moved, because some ReqIF identifiers are already used on the default/branch tracker."&"java.lang.IllegalArgumentException: Attempt to update non head revision #1 of [10480398] /Comment-1696249646776(head #2)"According to the PTC team, this is a long-standing known limitation. Unfortunately, there is no workaround, as the system is functioning as designed.If the target tracker already has same reqif ID, then it will refuse move operation.From the user’s perspective, moving these items to an empty location should not cause any conflicts. Additionally, the majority of other items from the same location were transferred without any issues. Therefore, it is unclear why these identifier conflicts are occurring, and the user strongly wishes to have this functionality available.

Hi all,I'm looking for REST APIs that allow me to interact with Document tab in a project in order to create / modify the directories and upload / download / delete individual files in various directories. I could find V1 API but looking at swagger - couldn't find any V3 APIs. Could someone help me if these operations are supported in V3 APIs or not and if yes, what APIs expose that functionality? Thanks 

I have bought a license for mathcad but i have not received anything from PTC. I am not able to do anything and PTC are completely unreachable by phone nor the global support mail.I need to activate my account which is not possible since i have not received anything from PTC.

Version: Windchill 13.0 Use Case: I have noticed it is possible to allocate the same part instance object into multiple different parent part instances.Description: In reality, this would never happen. It should only be possible for a part instance to be allocated into one parent part instance. Does anybody know if it is possible to prevent Windchill from assigning a single part instance into multiple different parent part instances?

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.4windy.MiscLogEvents has 19M records and DB has gown 100% in size in the last 3-4 months. CS178198 states to contact support if >10M records. Need assistance cleaning out the table and fixing maintenance routine to auto-purge.Here are the errors that I facedNo errors; just table size issue.

When viewing the drawing in PTC Creo Parametric, the Origin Extension is displayed as a solid line. However, once the file is published and opened in PTC Creo View, the Origin Extension changes to a dotted line.     in creo View In Creo parametric

Millions of files and there is bound to be some errors. 6 in fact which blocks me removing an old vault.  They are all "public_params.xml" files that show up in the vault but will not move. I ran WTContenVerify and it reports back Business object missing. So I get that I have a valid FVItem but the object its tied to is done, a Derived Image. Some related articles on this topic: https://www.ptc.com/en/support/article/CS121641?source=search https://www.ptc.com/en/support/article/CS110809?source=search https://www.ptc.com/en/support/article/CS280885?source=search It sounds like I have to prune the FVItem, Holder2Content, ApplicationData related to these entries. Anyone been down this road before? Tips appreciated. Was hoping there was a WinRU to fix this.

When using Creo View (MCAD) if various faces of an object have been recolored using Home --> Appearance -> color palette,  it it possible to save the recolored object to a PVZ file in such a way that the new color information is retained in the file and again displayed when the PVZ file is reopened?

客戶在開啟kepserver administration的設定時會跳出，invalid or missing user information : data is corrupt跟開啟程式畫面時會當掉在cmd輸入sc config KEPServerEXLoggerV6 depend= KEPServerEXKeySvcV6再開啟錯誤訊息變成general serialization failure

Are you able to do ECN approval in Windchill Navigate or is it only Problem reports and ECRs?

Source - CB 2.0.0.7 MySQL 8.0Target CB 2.0.0.7 PGSQL 16.2   Source Server - Choose any user on the Source machine and set the profile picture. (user must be local user not AD/SSO)Migrate Database - DOCKER DB TOOL 2.0Target Server- when the Admin user clicks on a specific user, getting error.Error :    026-02-19 12:46:56,183 ERROR support.largeobject.PostgresLargeObjectSupport - fetchLargeObject() failed [catalina-exec-31] [220] {Req#=64, Sess#=249..621, serverId=server}java.sql.SQLException: Not a wrapper of org.postgresql.PGConnectionat org.apache.tomcat.jdbc.pool.ProxyConnection.unwrap(ProxyConnection.java:87) ~[tomcat-jdbc.jar:?]at org.apache.tomcat.jdbc.pool.ProxyConnection.invoke(ProxyConnection.java:124) ~[tomcat-jdbc.jar:?]at org.apache.tomcat.jdbc.pool.JdbcInterceptor.invoke(JdbcInterceptor.java:107) ~[tomcat-jdbc.jar:?]  

Version: Windchill 12.1 Use Case: Custom action on the right click menu of Part Structure Page.Description: Created a custom action on right-click menu of PSB, after selecting multiple parts available under PSB and clicking the action I want VR oid of all the parts selected but getting OR oid in the form processor.

Hi, I can't seem to install Creo 12 because when I get to the "Licenses" step, after applying the license and entering my credentials, having done this on 2 clean installs meaning I delete all of it's contents and restart the process, I am prompted with an error!" instead of a "success!" 

I am using Mathcad Release 15.0 and DatecodeM045One user trying to open a DataFiles Folder .dat file and when they click Load Data nothing happens. It will not populate the Project Name, Wall No, or any of the other project information that the .dat file contains. However, the same project file works for every other user. Even on the same existing machine. We believed this would be windows profile specific issue but we completely blew the users profile away and had them log back in to create new profile with the same results. While I understand this product is end of life, we still have certain FDOT (Florida DOT) projects that they rely on us using this until the tools this old product provide can be resolved by new versions. We are sincerely hoping you may have suggestions and options for similar issues from past that you can provide input on.Here are the errors that I facedProject Information from .dat file will simply just not load for this one user only.

I am solving a system of 1D steady ODEs in Mathcad using RK4. The system works correctly until I add a heat transfer term representing two-way coupling between a gas phase and injected droplets. When this term is included, the solver no longer outputs results and reports that the gradient matrix must be scalar or a matrix.The gas stagnation temperature gradient depends on Reynolds number, Nusselt number and a convective heat transfer coefficient that is itself a function of the ODE variables, which vary along z (length of nozzle)All other gradients (Mach, pressure, velocity, etc.) are functions of the same state vector and work correctly when the heat term is removed. I suspect I am incorrectly defining a function within the gradient matrix or using If else wrong.Any help would be appreciated, as I'm going round in circles.below is screenshot of part of code:  Thanks very much 

GreetingsI have a rather strange question, with topic that some people might consider insignificant and unimportant, but this particular function that Im making will probably be used numerous times in a single worksheet. For that reason Im trying to optimize almost every function in my file as much as possible. Ofcourse I dont expect a detailed answer with testing results etc, but rather your thoughts on this topic.In this case, I need to determine in which region of IAPWS-IF97 (formulation for thermodynamic properties of water) the point lies on a pressure-temperature plot.P-T Diagram, Validity range of IF-97So, here is the question itself: wich model of (p,T) function would be faster and easier to calculate (e.g. on a low-spec hardware), the one with separated IF`s, or the one where IF`s combined with usage of multiple "and (˄)" and "or (˅)"?And will the result be different in Mathcad Prime?Model 1Model 2Functions and constants used (for clarification, in case you are interested)ps(T

Hello all,recently bought a Creo Illustrate license and in the PTC Portal we arranged the Licensing Host details (added the name of the notebook and MAC address)The problem i have is that i am unable to start Creo Illustrate, it seems i need a file before i can start the software. Did some checks in Copilot and it mentions i need a license.dat file which i can retrieve from the PTC portal.I am able to find an option called "Retrieve license file" but according to Copilot these are not the correct file which i need. However i am not able to find another option to find this elusive file 🙂 (or is Copilot just sending me to a totally wrong non existent solution?)Thnx in advance

I am using Mathcad Prime Release 11.0 and Datecode11.0.0.0Hi Support,需要提供关于Mathcad Prime的一个功能介绍关于- 提供一个例子实现vba对Mathcad变量的读写和强制计算刷新 (组件对象模型部分)Thanks,

Version: Windchill 13.1 Use Case: I want Suggestion box under create layout of subtype of part Description: Actually while i am going to create subtype of Part Suggestion box is not coming simple Textbox is coming Suggestable class is not triggering . 

Hello Everyone,I am working with the WebFrame widget in a ThingWorx Mashup and facing an issue related to loading indication.When the URL inside the WebFrame takes time to load, there is no built-in loading indicator or event to detect the loading state. I want to display a custom loading indicator (spinner) until the URL is fully loaded.My requirements:Show a custom loader when WebFrame URL starts loadingHide the loader once the URL is completely loadedChallenges:WebFrame does not provide any loading status or onLoad eventI cannot reliably detect when the content has finished loadingAdditional Issue (Event Router):I tried using the Event Router to control a BOOLEAN variable (e.g., isLoading) for showing/hiding the loader. However, I am not sure how to properly pass or assign TRUE/FALSE values through the Event Router.Questions:Is there any way to detect WebFrame loading start/end events in ThingWorx?What is the best practice to implement a custom loading indicator for WebFrame?How can