IoT & Connectivity

I've been trying to add a custom menu item to an existing AMU installation. The documentation specifies that you need to add entries to a couple of tables in the database. (link) It seems like a straightforward process, however I haven't been able to get it to work. No matter what I try it doesn't show a new menu. I know I'm in the right tables because I can edit the existing items and see the changes in the application, but any new entry is disregarded. Has anyone had any success with this? Could it be something to do with the license? Maybe there's an extra step after the DB edits?

Hello,   Have anyone tried to integrate the lab view data to the thingworx properties , please help me. I am having our machine data in the lab view , how can i bring that data into the thingworx?   Regards, Shree 

Hello ,   we have integrated the data from labview to thingworx , now we are able to post the data to thingworx properties, so now we are getting real time data in the thingworx mashup which we can say that we are successfully monitoring the data of the machine and displaying it on the mashup (This is now only one directional )   How can we control the labview process from thingworx mashup with emergency button , for example  say if we click on the stop button it should stop the whole process in the labview , if we click on the start button it should start the process in the lab view (This use case is only for emergencies to control the process of the machine from thingworx).   If anyone has the idea on this please help me to solve this.   Regards, Shree  

I am trying keep display name of button bar auto selected once we load the mashup.Right now we need to select it manually by hitting the button bar.so my requirement is ...suppose there are 2 display names in button bar and i want to keep first display name in button as auto selected one the Mashup is loaded or opened.can anyone know how to do it   

How inheritance of permissions works?If mashups is calling a Thing and Thing is based on Template - will it take it from mashup, or Thing Template?In specific case:- we have UserA and User B,- we have one mashup,- we have 2 ThingTemplates: TTA and TTB,- we have 2 Things created from ThingTemplate TTA: Thing_A1, Thing_A2- we have 2 Things created from ThingTemplate TTB: Thing_B1, Thing_B2- we want UserA to have access to services in Thing_A1, Thing_A2- we want UserB to have access to all Things.In this case, if we set Mashup Runtime to Service Execute to both users, then we set ThingTemplate TTA to Service Execute both users, but thing Template TTB only to user B - will it work desired way? Will it inherit User B to be able to use Thing_B1, Thing_B2, but user A not be abled to use them?  

Hi,I am trying to view base64 pdf using thingworx mashup.Came across old message that helped me view the pdf using a value display widgethttps://community.ptc.com/t5/ThingWorx-Developers/How-to-show-base-64-content-of-PDF-in-Thingworx-Mashup/m-p/723472#M51519 The problem the value container height is 153px (width 1879) and not full screenTried changing min height property but did nothing. Anyone can help view a base64 pdf to fit window?     

has anyone successfully connected to a brother C00 controller to gather data using Kepware?  

Obviously all applications we write, use Resources & Subsystem. Can we treat is "common use resource", for every project, who ever uses application?Generally, with new application/project, we create new users (especially, if it's common use application, or user is used for schedulers/timers/etc.). Then we set permission for things/mashups/etc. inside the project, so the user can use it.Then we find, project is not working, because app uses some Resource or some Subsystem, so we have to have also to add this user to Subsystem/Resource permissions.Is there any way to set Resource/Subsystem is accessible to every one? I found visibility can be set to Everyone organisation, but what about Run Time permissions? 

Hi, I am trying to set up an MQTT Client Agent but I cannot get it to recognize the server certificate.If I disable SSL on the server side and change the MQTT broker URL to "tcp" it connects without issue. I have checked this instruction:https://learningconnector.ptc.com/tutorial/1651056322726/manage-iot-gateway-certificates?source=search It seems to emphasize that you should put the certs in "Trusted Root Certification Authorities", we have our certs as "Intermediate Certification Authorities", could this be the issue?We use Thingworx Kepware Server 6.13.Thankful for any help./BR Martin Siverbäck

Hello, I have created a mashup which consists of 4 different mashups in it , which is mapped to fetch the data from the database and to display it on the mashup. (my mashup link is something like this https://<xyzname>-dev-twx.es.thingworx.com/Thingworx/Mashup/<mashup_name> As i have also had auto refresh function to the services with 5 seconds refresh interval, the thing is mashup services are getting the real time data but in the mashup we are not able to any data even though the delay is been given to 5 seconds as we have the data  in each second in the database , In mashup we are seeing only refresh loading symbols on the widgets instead of data where the loading symbol will not be removed . How to get rid of the loading symbol from the mashup and make the fetched data visible (also can i keep the auto refresh to 1 seconds as our machine data will be keep on updating for each second , is that the reason why I am unable to see the data)  and also

The system that's currently logging historical data doesn't know if the data is bad or not. Communication to the device it's getting their data from is good but that device may not be talking to all the other devices it's gathering data from.  When the device we are getting data from thinks the data is bad it just maxes the value and doesn't leave it as last known. They then have all of their reports, trends, graphs, remove the high values from those requested from the current database. Is there a way to have KEPServerEX mark the data with a bad quality code, when a certain value is read? So that the Ignition Tag Historian will know the sample should be excluded from data requests. 

Hey guys,we received a message on our server with Broken Binding.Has anyone here received this message before who can guide us to resolve it?CheersJhonathan Dias

Dear commmunity,how can I connect Kepware with an webservice which communicates over a XML SOAP protocol?Unfortunately the OPC XML-DA Client doesnt work.I have read that the ClientAce driver could communicate with this kind of connection; but it isn't available anymore. Is there an available alternative?Kind regards,Kepware User 

Hi , can anyone help me how to send the data to the properties created in thingworx-thing from the database located in the Hostinger with steps as i am new to use thingworx platform. i tried to import csv file successfully to thingworx but i am unable to find the imported csv file stored in which location inside the thingworx composer, please help me out with this issue , i am expecting some quick reply from community to this message please .

How to activate Kepware license?   Translated by the Community Moderation using Google Translate -----------------------------------------------------------------------------------------------   Como ativar a licença do Kepware     

Hi,We are trying to use URL property of a web frame dynamically. We have binded the URL property with our service output. But the frame doesn't open/load the URL.If I keep the URL property as hardcoded string instead of binding it to service opens up the URL.  

Wave , After configuring java I managed to enable an extension process only now I have a problem importing Thing worx - APPS -9.1.1-00 - extension-dependencies.zip. I managed to do the whole process of enabling the PlatformSettings- Json or extension package by setting everything to true, and also importing the extension MED-61284-CD-091_SP1_Remote-Access-Extension-3-1-4.zip. Only when you import this extension :ThingWorx-Apps-9.1.1-00-extension-dependencies.zip gives an error. It validates but doesn't matter   Translated by the Community Moderation using Google Translate -----------------------------------------------------------------------------------------------   Olá , Após configurar o java consegui habilitar um processo da extensão só que agora estou com problema para importar o Thing worx - APPS -9.1.1-00 - extension-dependencies.zip. Consegui fazer todo o processo de habilitar no  PlatformSettings- Json o pacote de extensão colocando tudo para verdadeiro ,

- Our side is making field devices running OPC UA Client protocol, using SIM7600 module, connecting and receiving data via 4G to OPC UA Server running on a server with static IP and opening ports for devices to display. field connect to- The number of our field devices is about 4000 devices. Each field device runs independently. Each field device will write 150 data fields (tags) to the server- Currently, the OPC UA server that we are installing can only have 128 connections, I want to increase this number of connections, what is the solution? 

Hello Everyone, I am doing POC to integrate the Modbus TCP device data to IOT platform.Here my challenge was IOT platform not accepting the tag name with "dot" delimiter in Json payload. so, i need a support or guidance to change the tag hierarchy or delimitator of Tag name in Kepware.Ex: channel1.device1.voltage  -----------> channel1_device1_voltage Background requirement: I need to read the tag values in IOT platform through MQTT gateway with Advance Template but unfortunately IOT Platform not accepting "dot" in payload variables. So, is anyone can guide / provide the possible solution to the same. thanks for your sincere response.         

How to Enable Extension in Thing Worx 9.3 Step by Step? Translated by the Community Moderation using Google Translate ----------------------------------------------------------------------------------------------- Como habilitar Extensão no Thing Worx 9.3 Passo a Passo   

Hi alli am getting these warning every 30second when connected to broker in $SYS/ Topic2023-08-15 13:59:16 Warning MQTT Client Unexpected token found while looking for the end of the MQTT payload. | Channel = 'MQTT_****LAB01', Topic = '$SYS/brokers/emqx@****lab01/version', Line = 1, Col = 2. Values are okIs there a way to use $SYS Topics and avoid these warnings "Normal" Topics seems to work without warnings. //Ronnie    

Hi,We want to have clickable button over images in our mashup. We can use z-index and transform etc.. css properties to achieve this, but the layout would break if we try it on different type of devices tablet, desktop, etc...Is there a good way to achieve this.   

Good day Community,   I have a stream and I write to this stream in serviceA.  The stream  has a field of type infotable. So when adding a row to the stream in serviceA, I do not add anything to the nested infotable yet. I have service B where I intend to write to the nested infotable. This is my code: let Stream = Shaft_Name; // result: INFOTABLE dataShape: "" let Stream_Data = Things[Stream].QueryStreamEntriesWithData({oldestFirst: undefined /* BOOLEAN */,maxItems: undefined /* NUMBER {"defaultValue":500} */,sourceTags: undefined /* TAGS */,endDate: undefined /* DATETIME */,query: undefined /* QUERY */,source: undefined /* STRING */,startDate: undefined /* DATETIME */,tags: undefined /* TAGS */}); let Updated_Info = Resources["InfoTableFunctions"].CreateInfoTableFromDataShape({infoTableName: "InfoTable",dataShapeName: "ShaftSinkingCycleDelayInfo_DS"});let len = Stream_Data.length;let Activity_Unique_Id;let Delay_Info; for(let i=0; i<len; i++){//Looping through the s

Hello! I'm fairly new to this area and have been tasked to setup a new server for a client. The old server is running kepserverEX using OPC DA and my job is to configure the new server and run OPC UA. I'm trying to test this out locally with a plc on my network with a few tags on it. The system in production has a ton of tags and ideally i'd like to see these tags imported in kep. I just cant seem to get it to work though. I was hoping to set up a channel with a OPC UA driver and add a device. But after that i just cant seem to figure out the next logical step. If I try select imported items in the setup I get a message saying I can't connect to localhost:49320. If I try tag generation i get the message "Unable to generate a tag database for device x: driver not started."I've tried to check for similarities in the setup on the old server, but it's running version 5 of kepserver and the configuration doesn't match all that well to what im looking at on version 6. I've gone thr

I have added infotable property in userextensions. When iam updating every index of infotable, this folloeing error is poping up. How to update each index of infotable rows which is already created in userextension.Error: JavaException: java.lang.ClassCastException: com.thingworx.types.InfoTable cannot be cast to com.thingworx.types.collections.ValueCollection