IoT & Connectivity

result = Things["someThing"].myService({parameter1: "String"}); this is not working    

Hi Developers, I have a grid which I am exporting into a csv file via Data Export widget. I am using ThingWorx 8.5.There is a column (OEE) which I have excluded in Grid Configuration and I am not showing it on the screen.However, on exporting that grid data, it is coming in the excel file.I need to remove OEE column, kindly suggest how to exclude it from excel.Thanks in Advance.  

Hi everyone, I am currently working on TWX 9.3.4-b1190 and I wonder, if there is a way to change the Browser tab display name dynamically. Right now, you can not bind the Title property on a master mashup and the solution provided in the link below does not seem to work for newer TWW versions. Solved: how to make make a variable title for a Master Ma... - PTC Community Best regards Markus

Hello community, I have a  services Thing Hub, where a lot of devices send to this twx endpoints messages in json format. The number of post request to this twx endpoint is going to have more demand and I do different operations as data processing, add logs, set the data in the thing that represent the digital twin of the device etc... . I create this with a general thing template and I have some questions: 1. Exist any template that have a good performance to this use case? (Receive a lot of post request)2. Have I check the async check box to improve the performance?3. Exist any information about the number of request that one thingworx endpoint can have?4. Can I monitoring that number of request? Thank you in advance,Luis.   

Download Path:PTC Software Download -> ThingWorx Edge SDK -> ThingWorx Edge SDK -> Most Recent Datecode -> Datecode: M070 -> C-SDK-3-0-0-2317 (42 MB).File name: MED-61061-CD-055_M070_C-SDK-3-0-0-2317.zip . Is this Edge C SDK source code? If yes, can I use it to build out twCSdk.dll (A) then replace into Edge DotNET SDK, DotNET SDK also have a tw-c-sdk folder installed, it also includes twCSdk.dll (B). Want to customize Edge DotNET SDK, thanks. 

Hi, I want to change image of Value Display widget to toggle when I press the button.For example, on the first screen, "check.png" image is shown, and "cancel.png" image is shown when I press the button.And press the button again, "check.png" image is shown again.Please tell me how to handle button click events in this situation. Image is in the SystemRepository and get string path from get_check_image service in test_image Thing.And pass the string path to LoadImage service in SystemRepository Thing.  Thanks in advance.Jenny.

Hello, we do a lot of development on an Allen Bradley PLC and had the question come up wondering if there is a way to read or write to the Device Level System Tags (the ._System tags) that you see in OPC Quick Client. Are there any examples or is there a way to do this? This is a 1756-L72 ControlLogix 5570 with revision 32.11 and using KepServerEx v6.10.659.0, basically the thought is can I create a tag in the PLC that can write to or read to a particular ._System tag? Or anyway to read all of the ._System tags on the PLC side?

How we can use content crawler in composer please explain using dummy examples. I have created a data table and content crawler thing can someone please explain how I can write services to call services on another entity.I am using following resources for this. Content Crawler (ptc.com)  Thanks,Lavkush.

Hello, I am quite new to using Kepware so sorry if there is a super obvious answer to this question. What are some ways a PLC can know that it has lost connection to Kepware? In one of my projects we created a handshake between Thingworx and the PLC to ensure that the PLC would know that the data had been saved on the Thingworx side.I also read about some OPC UA status codes that should be sent if the connection is lost.Is this what should be used? I have tried to find some information about this on google but haven't really had much luck, so any help would be highly appreciated. Thanks,Jens

Hello all, I have designed a web mashup for a project, which has lots of widgets like lists, buttons, labels, and collections. When I view it on mobile devices, it does not load properly, if I switch to desktop view then it shows the whole mashup, but I want to stay in mobile view so I want to know if there is any way to load that mashup on mobile devices through minor changes or if I should create a new one for mobile devices and if I need to create a new one then how can I decide that user loads it on mobile or web? 

Hi Community,Recently my MS Sql server was poping message that it's login password expired and I need to update it. When I updated my password, Thingworx is not starting and giving following error :Error : [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] *** CRITICAL ERROR ON STARTUP: Connections could not be acquired from the underlying database!Can anyone suggest how I can troubleshoot this error and avoid such errors in future. Thanks in advance.Attaching Application log for reference.  Regards,Sid 

Hi Experts,   I have SSO based authentication for Mashup login and whenever timeout happens and refreshes the mashup it redirects to https:Host:port/Thingworx/Runtime/index.html instead of intended mashup URL configured in the index.jsp and user has to enter full URL again in the browser.   Note: SSO is disabled while this happens.

Hello    I am trying to import building blocks in my ThingWorx but can not successfully import getting  another extension like mail extension imported successfully. anyone can help me?   Thanks  

Hi,We are attempting to activate new license based on updated sales order, but license generation is not working.During activation process, there is now a prompt window to enter credentials, which didn't happen the first time. Team is continuing to see this. Requires input for credentials, but the credentials we have on file are not working.Team has also tried to create a new user under the administrator group, but we are still unable to log in. 

Persistent vs. Logged Properties By Mike Jasperson, VP of IoT EDC   Executive Summary ThingWorx provides several different “aspects” (or storage options) for how property values are saved.  These options each have different implications for performance and scalability.  Understanding those implications is important for designing a scalable IOT solution.   Persistent Properties are best used for non-telemetry data which will change infrequently (for example only a few times in a day) and where historical values are not required.  When overused, Persistent properties can put significant pressure on the database layer of your ThingWorx implementation, leading to poor performance of your IOT application.  As the number of Things in your IOT application scales up, the quantity or frequency of persistent properties per Thing needs to be carefully considered.   Logged Properties are best used for telemetry data where historical values need to be retained,

Hi @slangley    Demo Link：https://pp-2108182053lk.portal.ptc.io/Thingworx/Runtime/index.html?master=PTC.FSU.COREUI.MenuConfigu... This demo link doesn't work again, Using this link I get the following message: "Server error. Please confirm, if your portal environment is running".

I have created a network hierarchy in composer now I want to check who is parent or who is its children so for that what I have to do please explain like do I have to write the services? Thanks,Lav 

All, I'm trying to clarify the terms of the Export Agreement.My company recently purchased several licenses for Kepware to be used on a project in Spain.Given that it is being developed in the United States we purchased our licenses here.The agreement states that...You will not re-export or divert any PTC software or technical data relating thereto to any third party or region and you agree to not distribute, any software, technical data or any products derived from software or technical data provided hereunder in contravention of U.S. law or regulation.Are there any issues with the route we have chosen of purchasing here in the US to be shipped to Spain? 

If the user stopped using the thingworx pages and forget to logout means, in 5 mins the organisation page should get logged out automatically. How to do this??    (I have observed one problem that after login if the user is not using the thingworx pages for long time & refreshing the thingworx page after that means, the current mashup is not getting the inputs from previous pages(session variables loosing its datas). So at what particular time if we refreshing the page the session variables wont have data!! At that time we can trigger for automatic logout right?

Dear Community, There are dozens of devices in the lab, the device can only use sockets to connect, each device is a socket server, how to use Thingworx to connect to sockets and send or receive messages? Can Kepware connect to socket servers or need use SDK to connect? Thanks!  

Hello, I have created a custom login page design in Mashup and it is accessed with a public user application key (in URL) The user entered their username and password in the login form and clicked on the login button I called service. So how can I validate username and password are correct or not?  Thanks  

Is the Thingworx demo site 'https://demo.thingworx.com/' not working anymore?or is there a new url for the same?  

Hello, I have and old Kepware installation that uses OPC DA to communicate with tags in Wonderware.  I am trying to update from OPC DA to OPC UA.  All was looking good; I was able to install the OPC UA Client driver, configure it, connect to the Wonderware server, and read all tags with good quality.   The problem is that I cannot write to the tags. The tags are configured to be read/write in both Kepware and Wonderware. However, when I try to use the OPC Quick Client to write to any tag the following entry appears in the KEPServerEx log: OPC UA Client Async Write failed for 'ns=3;s=1510:IMIS.TAG1.Value' on device 'WWChannel.Wonderware'. Callback item error: 0x80004005. I have tried turning off the firewall but had the same results. From what I could read about 0x80004005 there is some resource that cannot be accessed but it is unclear which resource. Does anyone have experience with this error or have any suggestions on what to try to resolve it?&nbs

Hi, I run an API in postman tool which returns 2 mb size of data (77000 lines) but the same API in Thingworx is not returning the entire data instead it returns only one record (176 lines). We have also verified at the backend logs for both API calls, backend returns entire data. what might be the issue here? var head = {"Content-Type": "application/json","client_id": me.ClientId,"client_secret": me.ClientSecret}; var params = {proxyScheme: undefined /* STRING */ ,headers: head /* JSON */ ,ignoreSSLErrors: false /* BOOLEAN */ ,useNTLM: undefined /* BOOLEAN */ ,workstation: undefined /* STRING */ ,useProxy: undefined /* BOOLEAN */ ,withCookies: undefined /* BOOLEAN */ ,proxyHost: undefined /* STRING */ ,//url: "https://<<server>>/api/bomDetails/" + partNumber, timeout: undefined /* NUMBER */ ,proxyPort: undefined /* INTEGER */ ,password: undefined /* STRING */ ,domain: undefined /* STRING */ ,username: undefined /* STRING */};// result: JSONvar result = R

Hi, How can i get the data from Brother CNC(Japan), Cat No: TC-S2DN/TC-S2DN-S/TC-S2DN-O. Thanks!