IoT & Connectivity

Hi,when i'm downloading the file it gives different filename in different browser. Please let me know if there is any solution to my problem. Thanks

Hello, I'm trying to build the PTC Axeda Agent Embedded version 6.9 demo projects, but getting an error in files using openssl files, I tried using different versions of openssl since the documentation doesn't specify which version is compatible for embedded agents. I am getting different errors with different versions of openssl (0.9.8zg, 1.1.1s, 3.0.7). I am trying to build the projects in vs2008 to start before running them, but no success  

I don't understand all the information around twx_named_user. When I enter to Monitoring> Subsystems> Licensing Subsystem Settings, I can see that I have 10 users in Total Feature Count, but in Available Feaute Count I have -20, and in Is Enforced is false. Can someone help me to understand the meaning of the information? The total Feaute Count is the limit of user than can be created or the number of users that can be active at the same time? What Happend when Is Enforced is false or true? I need to find how many user can I have in thingworx, I have 30 users created and I don't have any problems but I don't know if I'm doing something wrong. I have attached an image with my license info in thingworx. Thanks in advance

Remove or Change the selected cell's border in runtime, In runtime, i'm seeing CSS as follows, How to apply in Custom CSS tab?  I don't find any configurations to change the border color.

I am getting from kepware a number of 160 changes on property A, 80 changes on property B and 40 changes on property C and D. the values ​​are received in a time interval of 90 seconds. These values ​​are stored in a value stream. Could it happen that a service, executed during the arrival of the data, still doesn't see the data, arrived in the previous instant, inside the value stream?

Hi!As I couldn't find any thread to this issue I start this new one: I have a mashup for quality check purposes. The mashup takes quality measurements and gives them to a service, where the check runs. The result is then illustrated on the mashup, writing "Good" or "Bad" on a label text. I have a seperate button for resetting the input to default value (text boxes). Unfortunately I couldn't find any possibilty to reset the text on the labels. Ideally the text disapears when clicking the reset button. Thanks in advance! 

Need to change the property persisted setting for multiple ThingShapes using service.Found the below API which is getting triggered when changing the property setting on the Composer:https://servername/Thingworx/Things/thingname?reason=properties%20%3A%20propertyname%20%3A%20updated%0A but not getting what body/header/params need to be passed to the above PUT request.If anyone has any idea about this please provide the details. Also, is it a best practice if we remove the property definition and then add it again with persisted setting change when there are 1000+ properties for which the aspect needs to be changed. Thank you

Hello,Using the following CSS in Custom CSS Tab on mashup ptcs-grid::part(cell-html){ padding-left: 5px; }  But this does not affect at mashup runtime when inspected through the Developer tools; following CSS is working: [part~="cell-html"] { background: transparent; padding-left: 5px; } Can someone help us with the Custom CSS for the ptcs-gridThanks,

Hello, I'm trying to configure a database with replication streaming. I have three nodes. Red Hat 8.2 Thingworx is version 8.5.4 I'm following this guide https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/ThingWorxHighAvailability/ExampleDeploymentofPostgreSQLHAwithPgpoolII.html#   When I run the script /db/bin/start_replication.sh in the first node (master) I get this error:   [postgres@MACHINE0 db]$ sh -x /db/bin/start_replication.sh node0+ cp /db/postgres/postgresql.conf /db/bin/postgresql.conf+ cp /db/postgres/pg_hba.conf /db/bin/pg_hba.conf+ rm -rf /db/postgres+ rm -rf /db/thingworx/install /db/thingworx/PG_9.6_201608131 /db/thingworx/platform-settings.json /db/thingworx/Thingworx.war /db/thingworx/update+ pg_basebackup -h node0 -D /db/postgres -U replicator --xlog-method=stream -v -Ppg_basebackup: FATAL: no se pudo abrir el archivo de mapeo de relaciones «global/pg_filenode.map»: No existe el fichero o el directorio+ cp /db/bin/postgres

Hello,I have a line chart, but when Mashup is loaded in Runtime, I see a Scroll bar in the legend. Can this be hidden? Thingworx version: 9.3.4   Thanks,

How do I search all of Thingworx for a given service?

For the IoT Gateway to run, KEPServerEX requires a working 32-bit Java JRE or full JDK installation version 7 or higher. At this time, a 64-bit JRE or JDK is not supported. I Just wanted to know if we can use AdoptOpenJRE instead of 32-bit java JRE?  

Hi Developers,I'm trying to transfer pdf files between repositories. the method I'm using is in the below. I can transfer xml files with the following method but cannot transfer pdf files.it seems that all binary files cannot be transferred with the following method.if so, how can we transfer binary files ? our thingworx version is ThingWorx 9.2.6-b366 -   var target_repo = me.name;var target_path = "/in";var target_filename=filename;var params = {async: false /* BOOLEAN */,sourceRepo: repo /* STRING */,targetRepo: target_repo/* STRING */,targetFile: target_filename /* STRING */,targetPath:target_path /* STRING */,sourceFile: target_filename /* STRING */,sourcePath: path /* STRING */,timeout: 60 /* INTEGER */};result = Subsystems["FileTransferSubsystem"].Copy(params);Thanks and Regards, 

helloI installed thingworx 9.2. And the sdk of the extension function used in the 8.5 version was applied to the 9.2 version and imported. but, the extension doesn't work with this error. If anyone knows of a similar error or solution, please reply. ERROR [widget] An error occurred while calling ptccommonhighchart::afterRender ["ptccommonhighchart-4",{}] thanks

In MashUp, the arrow direction of Data Properties seems opposite, If I click configure bindings, the arrow direction is correct, but some event arrow is incorrect, it didn't show the correct color( the arrow should be black, but not)

Hi Developers,   I'm facing an issue with mail extension. I have followed this article and completed the configurations to be done on Mail thing as well as the gmail account security settings. PFB the config i have made on the mail thing.     Whenever i try to send a mail im getting these below two error messages.   Error sending email due to [STARTTLS is required but host does not support STARTTLS].The last server response was [250-Requested mail action okay, completed_250-SIZE 20000000_250-8BITMIME_250 OK_] with return code [250].The error originated on host [ThingWorx-Platform-Database].   Unable to send error email for logged incident: failed to connect, no password specified?   I'm confident that I have given the proper creds. I have also enable the stack tracing and got the error logs.   PFA the error logs.    Regards, Saran         

I'm working on ThingWorx 9.3.5, I have difficulties on styling the XAxis label for bar chart widget. As you can see on the image, the XAxis label is truncated due to insufficient space at the XAxis. Is there anyway to add new line below instead of truncating it?

Hello,  I'm designing a mashup, to gather and show data from many Things, using Dynamic Services. But it doesn't work, no data is showing in the mashup. I've created a ThingTemplate, with all the properties needed, also, I've created a "Helper Thing" to create new things using the TT as base. The helper also fill the properties whose include some infotables. Everithing works as should until the mashup step. I've created a mashup with list and grids, The idea is: when I press a row, the other grids should show me the data related. For this, I'm using services with output Infotable (IsDataTable with Datashapes and a primary key). I've called those services on the mashup enabling Dynamic Service; Also, I've called the service getImplementingThingsWithData; all of them from the TT.  But it just doesn't work.I've read about IDFieldName (1). I've checked it matchs with my primary key, so I'm not sure if that's the problem. Moreover, I go

Hello,When I Tried to Up the Docker container for thingworx,  I do get the following error: ERROR: The image for the service you're trying to recreate has been removed. If you continue, volume data could be lost. Consider backing up your data before continuing. Continue with the new image? [yN]y Pulling postgresql-init (thingworx/postgresql-init-twx:latest)... ERROR: pull access denied for thingworx/postgresql-init-twx, repository does not exist or may require 'docker login': denied: requested access to the resource is denied How can I resolve this?Thanks,

We are having Thingworx 8.5.1 installed with Installer. It needs to be upgraded to 9.3.x version.   There is an article saying "If you used the installer to install ThingWorx Foundation 8.5.3 or earlier, then manually upgraded to a later 8.5.x version, and are now preparing to upgrade to 9.x by running the ThingWorx Upgrade Ready Utility"   How can I manually upgrade Thingworx 8.5.1 to later 8.5.3?

Hi everyone,   I have KEPServerEX6 and I need to change options in property editor. When I change option and click apply settings is confirmed but when I runtime connect the setings change to previous. Tell me why?

Hi @VladimirRosu_116627, I'm trying to create the security image but as you can see, in the documentation there is an impossible command shell, without param. I didn't find the meaning going through the sh code.  maybe I missed something this is the error trying to create the  twx image Thanks in advance Pier  

Hello, I wanted to use the "OUTPUT" clause in an SQL command to get the latest inserted row.However I am getting this error: Execute Update failed: com.microsoft.sqlserver.jdbc.SQLServerException: A result set was generated for update. Now, the SQL that i am using does work in SSMS. Here is the structure:   INSERT INTO Table (value1, value2) OUTPUT Inserted.uid values(1,2) Any ideas? I would if possible like to avoid using stored procedures. Thanks,

Based on Google's Spanner DB; CockroachDB is a distributed SQL DB scaling horizontally; surviving disk, machine, rack & even datacenter failures. It is built to automatically replicate, rebalance & recover with minimal configuration  See What is CockroachDB? for more.   Useful in use cases requiring: Distributed or replicated OLTP Multi-datacenter deployments Multi-region deployments Cloud migrations Cloud-native infrastructure initiatives Note: CockroachDB in current state isn't suitable for heavy analytics / OLAP.   Feature that makes it really attractiveAs mentioned above, scaling horizontally it requires minimal configuration out of the box allowing quick setup starting from local laptop/machine as shown below it can scale easily to single dedicated server, development/public cloud cluster. Due to easy setup, adding new nodes is as simple as starting the cockroach utility.See CockroachDB FAQ for more. To top it off, it uses PostgreSQL Wire protocol and Post

I got two virtual machines.Virtual machine 1 makes use of System Platform IDE.Virtual machine 2 runs the Kepware and has a Kepserver up and running with a connection to a PLC.I would like to be able to use the Kepserver from Machine 2 on my OPC client in Machine 1.But the kepserver cant be found and even without firewalls enabled on both virtual machines, nothing works.Ive gone through an entire DCOM guide for Kepware and it didnt seem to do anything.If i install Kepware locally on the same machine running System Platform IDE, the kepserver shows up without any problems, and im able to connect directly to it through OPC.But i would like to run the Kepserver on its own virtual machine.Is there something im missing? I would love your inputs ❤️ !