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Hi, I am trying to set up a Connection Server and stumbled over the following question, which was not really answered via the HelpCenter: Can I use a Connection Server with offline storage capability? In case ThingWorx goes down, does the Connection Server persist data and synchronises it once ThingWorx is up and running again? During the ThingWorx outage, the Thing itself is unable to send data to ThingWorx. I would somehow expect, that the Connection Server would be able to take the data and pass it on to the ThingWorx server at a later point, once all services are up and running again. Thanks, Michael
Hi Developers, I created a mashup using a fileupload widget to capture and upload images.the app will be used with iPads.the Browse button works when we click the button with mouse.however it does not work when we use a finger or apple pencil to click. ( just focus the button ) may I know how to solve this issue ?development windowexecuted window
Hi, Thingworx version : 9.6.1 I am trying to set blinking of red color on thingworx grid based on a value for a particular column value.I used State definition to achieve the same.I created style definition using media entity and for media entity I used GIF for image. But GIF moved to label the to an extent that it became invisible. I have uploaded GridBlink image which shows red color but it is actually blinking and CSS from developer tools which shows the label inside column when width is reduced to 5%. But when this css is used directly as custom css, It is not working. Have uploaded css also. My requirement is to have blinking red color for a grid column and the label value should be appearing while blinking. Kindly suggest me how to achieve this
Hi, I’ve parsed an Excel file on the client using SheetJS and now have a clean JSON spec of the UI (fields, checkboxes, etc.). Next step: generate a Mashup XML from that spec and create the Mashup in ThingWorx automatically. Results after parsing excel are as below. It gives complete results like how many widgets in one row and then width and height of that widget with all requried details which would be very helpful to now generate a mashupXML What would you recommend? that how can i now write a file and upload it in thingworx. should i upload this as extension the parse excel code and then get that results in mashup somehow and then bind it to another extension may be in nodejs to do this job for me to write xml and upload in thingworx.. I have confusions about it like how can nodejs create a file and then upload it in thingworx as extension. (i know how NODEJS can create file but in thingworx context i have confusions) Thank you
I am using ThingWorx Platform Release 8.4 and DatecodeF000Thing 在ThingWorx Composer 单独打开的时候,提示报错:xxx is not running (转anna)
It works fine, But sometimes throws an error like currently encountering Authentication configuration error.While searching for the error I found about logback.xml to resolve. It is necessary for configuring SSO??If necessary means where can I get that?
Hi everyone, i have this third party software which i would like to connect with thingworx so my first test is that i have app.js, index.html and this javascript library which worked well locally in my computer and now i would like to do same thing in mashup. i am using valueDisplay widget in mashup and would like to render it in mashup. now my html is rendered properly and i can see it in mashup but i feel like i am unable to get app.js file and library js file in html.. I have uploaded all three files in the file repository.. i feel i am not accessing it right with repo link .... Anyone has some feedback, i would be happy to hear.. https://github.com/dymosoftware/dymo-connect-framework?tab=readme-ov-file <!doctype html> <html> <head> <meta charset="utf-8" /> <title>DYMO Connect Framework – ThingWorx</title> <style> body { font-family: system-ui, Arial, sans-serif; margin: 24px; } button { margin-right: 8px;
Disclaimer: I know this is not indicated and I don't intend to use this in production.Using Thingworx 9.3.6 with Postgres on Windows I want to use one machine to set up two separate Thingworx instances. My goal is simply to have a clean, separate copy of our lab environment which we can use for testing our projects deployment.I have gone through the manual installation steps without problems, setting up Tomcat to run on a different port, making a new DB to connect to. I am now stuck because my 2nd instance cannot acquire connections from the DB and crashes. I have the platform-settings.json correctly setup, and I even tried the advice offered under this thread for setting the ENV variable THINGWORX_PLATFORM_SETTINGS, but unfortunately I was unsuccessful. Any up-to-date advice / setup steps for doing this would be greatly appreciated
Hello, i have this center one below a contained mashup which i am switching among 3 mashups so each mashup has textfields to fill. my question is when i write something in textfield then i click next and get another mashup and now if i go back to previous mashup then the values which i filled in it would be gone obviously its removing the mashup and loading new one. i am thinking to achieve this task now to have four containers with each mashup in it and do visible invisible on them and then the values would stay or have four contained mashups in four containers and do invisible visible on them.... i am asking this query to know more about the resolution of this usecase.. any suggestions are welcome..
In the BACnet software WebCTRL the value is 65.88 but in KEPServerEX the value is 66. I forced to read and the timestamp updated but the value remained the same. I thought it was rounding it or something. I changed address to a different temperature that did show decimal places and it updated to that point's value and showed decimal places. I then switched the address back and only after doing so did it show a current value with decimal places. It's a little concerning that the value was shown as good and the timestamp having updated but the value seems to be old. Is there a bug in the BACnet driver or possibly some weird dead band? In WebCTRL the value is currently 65.71 and is fluctuating a tenth of a degree every 5 or 10 seconds. In KEPServerEX it's just stuck at 65.86 and no longer seems to update. The polling rate is very slow but again if I force that one value to read or wait for the normal polling the timestamp updates but the value doesn't updat
Currently using KepServerEx V6 (V6.14.263.0) and unable to open the OPC UA Configuration Manager utility. This is making it difficult to trust new certificates.
Hello.I am currently reviewing a new project.I am considering whether to configure the new server with Windows Server 2022 or Windows Server 2025.If KepserverEX works properly on Windows Server 2025, I would like to configure it with Windows Server 2025.Could you let me know whether this product is compatible with Windows Server 2025?
I was following this tutorial to setup a MQTT connection between AWS and my KEPServer: https://www.youtube.com/watch?v=pr08r8B2wQE Both the KEPServer and AWS IoT Core are configured on the same machine but the connection is not working properly. What tutorial should I follow to properly setup this connection?
Hi All, I’m working on a ThingWorx application where users stay on the dashboard for extended periods. I want to implement a session idle timeout warning – similar to how most enterprise web apps display a popup like: “You've been idle for 20 minutes. Do you want to continue your session?” If the user doesn't respond within the countdown period, the session should expire or redirect to a logout page. Has anyone implemented this kind of “Are you still there?” modal in a ThingWorx Mashup?Thanks,
Hi Community,Currently, we deploy by simply exporting projects from DEV and importing them into TEST/PROD. This works, but it also allows quick changes directly on PROD, which isn’t ideal for tracking and versioning.I’ve seen that PTC recommends packaging as extensions – which gives versioning, rollback, and cleaner deployments – but it also means every change requires a new package and PROD configs can get overwritten.👉 What’s the best recommended way in practice?Stick with simple export/import?Or always use extensions with versioning?How do you handle quick fixes vs. safe, reproducible deployments?Thanks for your advice!
Hi... I have user for Remote Devices, which do not have a password - so they are unable to login anyway. However, some of these - for troubleshooting - will receive a password, but should be extremely restricted in what they can do / see. This includes the User Profile Configuration with all the available menu points. How can I empty all of these (except for "Modelling - Things") ? I tried to use the ConfigurationTable, but was not successful. When exporting to xml, I can see that the "Settings" Configuration Table does not have a dataShapeName. However, the service requires an InfoTable with a DataShape, so therefore the ConfigurationTable is not updated. I do not want to do this manually as per https://support.ptc.com/help/thingworx/platform/r9.6/en/index.html#page/ThingWorx/Help/Composer/Security/Users/UserProfileConfiguration.html#wwID0EY64Y ... so how can I do this via a service?
I have bound the data from DataTable. It throws an error which says "Mashup parameter not Expected ".
Hi Everyone. I have a service that takes job orders from ERP and saves RTPPM's job order and job order ap table. And works just fine.But my problem is sometimes job orders and products change via equipment things even job order sync and product sync configurations are disabled. (For information Use Job Order Model and Use Product Model is enabled.) Is there any service that changes this tables?
Hi, I just installed ThingWorx 10.0.0 and created a service that will create User ApplicationKey for this User Organization with a Top Organizational Unit with the User as a Member After this, the service create a new RemoteThing and sets visibility to the Organization and adds Runtime Permissions (property read/write, service invoke, event invoke/subscribe) and Design Time Permissions (Read). With the ApplicationKey and thing name I can now connect a CSDK application. The application has three properties and on changing the status of the "isConnected" property, the Platform will run a service that will create these remote properties on the RemoteThing. However, when running the CSDK I can see that the properties are connected but they fail to synchronise with the following error in the CSDK: [ERROR] 2025-08-20 10:58:30,206: twSubscribedPropsMgr_PushPropertyInfoList: Error pushing properties for ON1111-2. Error: 1111.[ERROR] 2025-08-20 10:58:30,206: twSubs
For a service I need to compare a SHA256 hashed value with a value of a ThingWorx property. As ThingWorx only knows the actual value, I need to SHA256 it to be able to compare it to the value I receive. Is there a built-in service that can do this? I have only seen EncryptionServices which don't really help, as I am not interested in Encryption but only Hashing. Ideally I wouldn't want to move this out to an external library (or Java-SDK service).
I am a beginner programmer.I'd like to edit default HTML automatically when Mashup open like from before to after below, because my device seems like don't accept "button" , but can accept "input" directly. Is there an easy way to achieve this, or do I need to learn more advanced skills, such as creating a custom widget? Thank you for reading. before:HTML CodeVisual on Mushup After:HTML Code Visual on Mushup
Is IoT gateway included in a Kepware+ subscription?
Hi all, We have a ThingWorx instance that has been running for the last 4 years. In the database, streams have consumed 1 TB of data. Is there a way to find out exactly which stream has consumed the most space in the database? Thanks, VR
Hi all, My team has a mashup that is essentially a dashboard that is kept open in our plants for long periods of time without refresh. Specific details of the mashup aren't important for the issue we are seeing. After being open for longer periods of time, the mashup will crash with this error: Has anyone encountered this before or know of any way to prevent this from happening? We would like these dashboards to be open during the shifts on monitors in the plant without having to refresh due to a random crash after being open for a while. Any input is greatly appreciated!
Hello,I’m facing a strange problem with KEPServerEX. We noticed that some alarms are not being logged in ThingWorx but are listed on the HMI. Upon investigation, we found that the scan rate on Kepware was set to 1000 ms, and the boolean tags were changing value too quickly (e.g., 0 -> 1 -> 0 within 200 ms), preventing them from being scanned.We adjusted the device and Quick Client scan rate to 100 ms, and now we can see changes and the update count increment correctly.However, this behavior doesn’t align with what’s happening on the PLC side. When the boolean changes from 0 to 1 on the PLC, Kepware shows the value changing from 0 to 1 and then immediately back to 0. The same behavior occurs for tags with value of 1.Do you know why this could be happening?We currently don’t have access to the PLC, but it shouldn’t be the issue because both Kepware and the HMI read from the same database.Environment:PLC: Siemens S7-300KEPServerEX: v6.14.263.0, Siemens TCP/IP Ethernet driverOS
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