IoT & Connectivity

Hi,   I wanted to know the differences between KepserverEX and Thingworx Kepware Edge.   Currently, we are working on a project, where 5 machines will have their own Industrial PC( running on Ubuntu) with drivers installed for capturing sensor data. The captured data is then sent to a Server(Windows ) where KepserverEX will be running. My question is : can we install this Thingworx Kepware Edge on all the 5 edge PC and connect directly to Thingworx, instead of connection it to a single Kepware. What is the difference between both these above setups, is one better then the other? if so how?   Regards, Sri1 

hello, i have one mashup which have multiple videos in a grid uploaded by the file upload widget. I have one service which selects row of grid by using checkbox, now if i have two videos in my grid and if i select first video via checkbox and clicked on the button to play the video it's playing the first video successfully but on the other hand when i select second video from grid via checkbox then again it's playing first video only instead of playing the second video, so how can i play multiple videos in this case? please suggest some solution....below i have attached the snapshots of my mashup please look into this for your better understanding...  This is my grid which have multiple videos:-  by using checkbox i have select the grid first row or video:- This is the first video Url which i have selected in grid:- this is my first video which is playing in html5 video widget:- now, when i select second row or video url from grid by using checkbox and try to play it play

I am on page 29 of the installing thingworx pdf. I run the batch file, ThingworxPostgresDBSetup, enter my password, and I get this...   psql:./thingworx-database-setup.sql:1: ERROR: role "twadmin" does not existpsql:./thingworx-database-setup.sql:3: ERROR: tablespace "thingworx" does not existpsql:./thingworx-database-setup.sql:5: ERROR: tablespace "thingworx" does not existpsql:./thingworx-database-setup.sql:14: ERROR: role "twadmin" does not existpsql:./thingworx-database-setup.sql:16: ERROR: database "thingworx" does not existPress any key to continue . . .   I found instruction on how to fix this in pgAdmin3 but I have pgAdmin4 and the instructions make no sense. I am guessing pgAdmin4 is different. I cannot figure out how to configure the script to not get these errors.

Hi Team,   In our application, default date time format is being used "dateTimeFormat_Default YYYY-MM-dd HH:mm:ss" in grid column values but we want to show at some place using this format "HH:mm:ss YYYY-MM-dd".   Please guide me how to get this format values display on grid.   Thanks in advance.    

Hi, i have a state definition value for the value from a value display widget. Now i want to overwrite this state definition value (e.g. <30) and give a another value (e.g <20) which is defined by the user itself.    I cannot change the state value property of the value widget even when i bind another value from a service to its source.It is not updating it. How can i achieve that?    In this example it should take the color yellow instead of red because the thresholds are set as shown in the led widgets. The Statedefinition Values from the Value widget are binded to the same service as the led widgets.   

hello, i have one polar band which gives me member's health live data in postman through the API. how to show live data which is coming from postman in collection mashup? and i want to show multiple members device data in collection widget, how i refresh it automatically by using auto refresh function in collection widget

Hi, I have few properties (inherited from my Thing template) in my Thing. I want to update my Thing's inherited property through service.    I tried :   Things[thing].test = "Test Value"; //tried to update value of my test propertyresult =Things[thing].test; // to check i printed it as result,   This method is not working for me ...   

Hi    I want to trigger some service only whenever user click outside the text field widget, But i could not find that event in text field widget..   Please help me in this regard

Hey all,   I am using ThingWorx version 8.5.7. I want to pass a mashup parameter of my parent mashup to the navigation widget. I created a mashup parameter in this child mashup that I want to navigate to and connected them.   Now, the issue is that there is no data coming through in the child mashup. I think this is a bug of TW (https://www.ptc.com/en/support/article/CS328676) However, I need to find a way around it then...   Can anybody help me with this? Thanks in advance

Regarding these documents https://support.ptc.com/help/thingworx/apps/r9.0/en/index.html#page/thingworx_apps/Exploring_the_Apps/configuring_users.html   https://support.ptc.com/help/thingworx/apps/r9.0/en/#page/thingworx_apps%2FCustomizing_the_Apps%2Fcreating_custom_roles.html%23   I understand that I create custom roll then can assign this to exist Controls Engineer, Maintenance Engineer, Maintenance Manager and Production Manager roles.   But I want to modify access rights more restrict. For example. Create user group "AssetViewer" and this group have role that only show Asset Advisor tile in the console.   How can I do this?

Hi, I need to set run time permission for specific service(eg. ChangePassword() ) to particular users. I tried using AddRunTimePermission() but I am getting invalid service name error.   Users[testUser].AddRunTimePermission({allow: true /* BOOLEAN */ ,principal: testUser/* STRING */ ,resource: "ChangePassword" /* STRING */ ,type: "ServiceExecute" /* STRING */ ,principalType: "User" /* STRING */});   err : 36JavaException: java.lang.Exception: Invalid Permission Type : [ServiceExecute]

Hello,   I have some problems understanding / using the "PurgeAllPropertyHistory" of the Thing of which Iam trying to delete the logged data from.   The logged data are full numbers (1,2,3...)   What exactly is the startDate and the endDate? Does the "PurgeAllPropertyHistory" even care about which Date is being set here (It just has to be different I assume)?   Is it possible to delete ALL logged data without setting startDate and endDate?   I am trying to purge the data via a Mashup with a button that is connected to the "PurgeAllPropertyHistory" of my thing. I also tried to add startDate and endDate values per datePicker and the set it via Button

I have been trying to deploy the Thingworx docker in Azure App service but the container Terminates. As the Azure app service does not support docker-compose I am using the single docker to deploy. There are no logs available as well as there is no way to specify the properties. Has anybody who has deployed Thingworx on Azure App service.

I'm trying to figure out what protocols thingworx agents use for the functionalities below: Telemetry data, File Transfer, Script/Service, Remote Access, and SCM     My understanding is that EMS and the thingworx SDKs use websocket.  But when I look at the attached EMS documentation, it says it uses REST on pg 4.  I'm confused.  Which protocol is used for the above features?

Hi,   We are using KEPServerEX in one of our project setup(with services and connections). This setup should restart by itself when the server on which its running is restarted. Among the other elements in the setup I need KEPServerEX also to start itself (running as an Administrator). How do I configure this in Kepware.     Regards, Sri1

I have 3Node Zookeeper Ensemble running on 3 VMs.  I have 2Node Application cluster running TW 9.1 and ConnectionServer on 2VMs each on the same VM (so 2 total). Those VMs have 2 network interfaces (1 for administration and for any other traffic) After platform has started I can confirm that it registers itself under (vie ZkCli.cmd): /services/thingworx-https Content of that Znode is:   [zk: localhost:2181(CONNECTED) 4] get /services/thingworx-https/68640d69-8959-4656-a5ba-36557f2a05e8{"name":"thingworx-https","id":"68640d69-8959-4656-a5ba-36557f2a05e8","address":"172.20.75.223","port":443,"sslPort":null,"payload":{"@class":"com.thingworx.discovery.zk.ServiceInstanceDetails","attributes":{"PLATFORM_ID":"platform2"}},"registrationTimeUTC":1615373781104,"serviceType":"DYNAMIC","uriSpec":{"parts":[{"value":"address","variable":true},{"value":":","variable":false},{"value":"port","variable":true}]}}   And here lies the problem, it seems that platform registers itself with th

Hi,  We're using ThingWorx 9.1.0 on REHL 8.2 and we have the ThingWorx cluster installed(2 ThingWorx foundation servers ).      If the event processing subsystem has max 500 threads ,  does this mean that 500 threads are (almost)equally distributed to 2 ThingWorx servers?   If I raise 1000 events in a service,  will the 2 ThingWorx servers share the load of event processing ?    Regards, Sean

Check our expert session recorded library! The recordings will also be published in our Customer events library, posted on each event. Stay tunned!   Your feedback is very important to us! After watching the recordings, please take 2 min to complete this survey   Thingworx Foundation Session Name Link Duration Thingworx Mashup 101 - Do's and Don'ts Recording link 00:33:41 Thingworx Active Active Clustering (High Availability Recording link 00:26:24 Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Recording link 00:27:02 Thingworx Flow Overview Recording link 00:43:40 Top 5 items to check for Thingworx Performance Troubleshooting Recording link 00:26:55 ThingWorx DEVOPS QuickStart Guide Recording link 00:45:05 ThingWorx Backup And Recovery Recording Link 00:20:14 Expert Session - Designing your Data Model in Thingworx Recording link 00:26:45 ThingWorx Installation Recording link 00:15:07

We will host a live Expert Session: "Top 5 Thingworx environment monitoring best practices" on March 25th, 10h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Top 5 Thingworx environment monitoring best practices Date and Time: March 25th, 10h00 EST Duration: 1 hour Host: Tori Firewind, Tim Atwood and Dave Bernbeck from Enterprise Deployment Center Registration Here: https://www.ptc.com/en/resources/iiot/webcast/top-5-thingworx-monitoring-best-practices    In this session, we will be reviewing the main monitoring practices to keep a heathy environment and discuss the main issues from the audience. Bring your questions!.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full li

We will host a live Expert Session: "Top 5 Thingworx environment monitoring best practices" on March 25th, 10h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Top 5 Thingworx environment monitoring best practices Date and Time: March 25th, 10h00 EST Duration: 1 hour Host: Tori Firewind, Tim Atwood and Dave Bernbeck from Enterprise Deployment Center - Enterprise Deployment Center Registration Here: https://www.ptc.com/en/resources/iiot/webcast/top-5-thingworx-monitoring-best-practices    In this session, we will be reviewing the main monitoring practices to keep a heathy environment and discuss the main issues from the audience. Bring your questions!.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can

I need an infotable that has the path & filenames of all the files in a file repository, irrespective of the path.

Hi everyone,   I see in the tomcat logs the warning that you find in the attached file.This is logged with high frequency and leads to run out of disk space and crash Thingworx.The version of Thingworx 8.5.5   Thank you,Best Regards

We will host a live Expert Session: "Thingworx Mashup 101 - Do's and Don'ts" on February 24th, 13h30 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Thingworx Mashup 101 - Do's and Don'ts Date and Time: February 24th, 13h30 EST Duration: 1 hour Host: Aanjan Ravi - Technical Product Manager Registration Here: https://www.ptc.com/en/events/thingworx-mashup-101   Description: This session covers the most common and useful tips about how to correctly use Mashup builder, Widgets and Layouts – and what to avoid -  to create applications with good principles of UI/UX and easier to maintain.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Ex

Hello!   We will host a live Expert Session: "Understanding ThingWorx Navigate Licensing" on February 11th, 10h EST.   Please find below the description of the expert session and the registration link.   Expert Session: Understanding ThingWorx Navigate Licensing Date and Time: February 11th, 10h EST Duration: 1 hour Host: Christoph Braeuchle, Emily Larkin and Steve Scheib - ThingWorx Navigate PM team Registration Here: https://www.ptc.com/en/resources/plm/webcast/understanding-thingworx-navigate-licensing     Description: ThingWorx Navigate licensing opens many users a way to access PLM data and functionality at an attractive price tag when they don’t need to use the full power of Windchill functionality. This licensing and packaging have changed over the past 1.5 years and this is the perfect time to share an update on available license types and answer essential questions like... Which license types do my end-users really need? What capabilities are pro

Hi,  I am creating users from service, I using now CreateUserWithOptions() from EntityServices..  after executing my service I am able to see users by using this service(custom service from ptc found via article - https://www.ptc.com/en/support/article/CS176431 )   ``````` var params = {tags: undefined /* TAGS */,nameMask: undefined /* STRING */,type: 'User' /* STRING */,maxItems: undefined /* NUMBER */}; // result: INFOTABLE dataShape: RootEntityListvar result = Resources["EntityServices"].GetEntityList(params); `````` But not able to see users from composer and in users section too, if I search particular user which I created I am getting no results found in search box. Also, I am not able to delete the user through service.