IoT & Connectivity

Hi, I need to set run time permission for specific service(eg. ChangePassword() ) to particular users. I tried using AddRunTimePermission() but I am getting invalid service name error.   Users[testUser].AddRunTimePermission({allow: true /* BOOLEAN */ ,principal: testUser/* STRING */ ,resource: "ChangePassword" /* STRING */ ,type: "ServiceExecute" /* STRING */ ,principalType: "User" /* STRING */});   err : 36JavaException: java.lang.Exception: Invalid Permission Type : [ServiceExecute]

Hello,   I have some problems understanding / using the "PurgeAllPropertyHistory" of the Thing of which Iam trying to delete the logged data from.   The logged data are full numbers (1,2,3...)   What exactly is the startDate and the endDate? Does the "PurgeAllPropertyHistory" even care about which Date is being set here (It just has to be different I assume)?   Is it possible to delete ALL logged data without setting startDate and endDate?   I am trying to purge the data via a Mashup with a button that is connected to the "PurgeAllPropertyHistory" of my thing. I also tried to add startDate and endDate values per datePicker and the set it via Button

I have been trying to deploy the Thingworx docker in Azure App service but the container Terminates. As the Azure app service does not support docker-compose I am using the single docker to deploy. There are no logs available as well as there is no way to specify the properties. Has anybody who has deployed Thingworx on Azure App service.

I'm trying to figure out what protocols thingworx agents use for the functionalities below: Telemetry data, File Transfer, Script/Service, Remote Access, and SCM     My understanding is that EMS and the thingworx SDKs use websocket.  But when I look at the attached EMS documentation, it says it uses REST on pg 4.  I'm confused.  Which protocol is used for the above features?

Hi,   We are using KEPServerEX in one of our project setup(with services and connections). This setup should restart by itself when the server on which its running is restarted. Among the other elements in the setup I need KEPServerEX also to start itself (running as an Administrator). How do I configure this in Kepware.     Regards, Sri1

I have 3Node Zookeeper Ensemble running on 3 VMs.  I have 2Node Application cluster running TW 9.1 and ConnectionServer on 2VMs each on the same VM (so 2 total). Those VMs have 2 network interfaces (1 for administration and for any other traffic) After platform has started I can confirm that it registers itself under (vie ZkCli.cmd): /services/thingworx-https Content of that Znode is:   [zk: localhost:2181(CONNECTED) 4] get /services/thingworx-https/68640d69-8959-4656-a5ba-36557f2a05e8{"name":"thingworx-https","id":"68640d69-8959-4656-a5ba-36557f2a05e8","address":"172.20.75.223","port":443,"sslPort":null,"payload":{"@class":"com.thingworx.discovery.zk.ServiceInstanceDetails","attributes":{"PLATFORM_ID":"platform2"}},"registrationTimeUTC":1615373781104,"serviceType":"DYNAMIC","uriSpec":{"parts":[{"value":"address","variable":true},{"value":":","variable":false},{"value":"port","variable":true}]}}   And here lies the problem, it seems that platform registers itself with th

Hi,  We're using ThingWorx 9.1.0 on REHL 8.2 and we have the ThingWorx cluster installed(2 ThingWorx foundation servers ).      If the event processing subsystem has max 500 threads ,  does this mean that 500 threads are (almost)equally distributed to 2 ThingWorx servers?   If I raise 1000 events in a service,  will the 2 ThingWorx servers share the load of event processing ?    Regards, Sean

Check our expert session recorded library! The recordings will also be published in our Customer events library, posted on each event. Stay tunned!   Your feedback is very important to us! After watching the recordings, please take 2 min to complete this survey   Thingworx Foundation Session Name Link Duration Thingworx Mashup 101 - Do's and Don'ts Recording link 00:33:41 Thingworx Active Active Clustering (High Availability Recording link 00:26:24 Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Recording link 00:27:02 Thingworx Flow Overview Recording link 00:43:40 Top 5 items to check for Thingworx Performance Troubleshooting Recording link 00:26:55 ThingWorx DEVOPS QuickStart Guide Recording link 00:45:05 ThingWorx Backup And Recovery Recording Link 00:20:14 Expert Session - Designing your Data Model in Thingworx Recording link 00:26:45 ThingWorx Installation Recording link 00:15:07

We will host a live Expert Session: "Top 5 Thingworx environment monitoring best practices" on March 25th, 10h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Top 5 Thingworx environment monitoring best practices Date and Time: March 25th, 10h00 EST Duration: 1 hour Host: Tori Firewind, Tim Atwood and Dave Bernbeck from Enterprise Deployment Center Registration Here: https://www.ptc.com/en/resources/iiot/webcast/top-5-thingworx-monitoring-best-practices    In this session, we will be reviewing the main monitoring practices to keep a heathy environment and discuss the main issues from the audience. Bring your questions!.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full li

We will host a live Expert Session: "Top 5 Thingworx environment monitoring best practices" on March 25th, 10h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Top 5 Thingworx environment monitoring best practices Date and Time: March 25th, 10h00 EST Duration: 1 hour Host: Tori Firewind, Tim Atwood and Dave Bernbeck from Enterprise Deployment Center - Enterprise Deployment Center Registration Here: https://www.ptc.com/en/resources/iiot/webcast/top-5-thingworx-monitoring-best-practices    In this session, we will be reviewing the main monitoring practices to keep a heathy environment and discuss the main issues from the audience. Bring your questions!.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can

I need an infotable that has the path & filenames of all the files in a file repository, irrespective of the path.

Hi everyone,   I see in the tomcat logs the warning that you find in the attached file.This is logged with high frequency and leads to run out of disk space and crash Thingworx.The version of Thingworx 8.5.5   Thank you,Best Regards

We will host a live Expert Session: "Thingworx Mashup 101 - Do's and Don'ts" on February 24th, 13h30 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Thingworx Mashup 101 - Do's and Don'ts Date and Time: February 24th, 13h30 EST Duration: 1 hour Host: Aanjan Ravi - Technical Product Manager Registration Here: https://www.ptc.com/en/events/thingworx-mashup-101   Description: This session covers the most common and useful tips about how to correctly use Mashup builder, Widgets and Layouts – and what to avoid -  to create applications with good principles of UI/UX and easier to maintain.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Ex

Hello!   We will host a live Expert Session: "Understanding ThingWorx Navigate Licensing" on February 11th, 10h EST.   Please find below the description of the expert session and the registration link.   Expert Session: Understanding ThingWorx Navigate Licensing Date and Time: February 11th, 10h EST Duration: 1 hour Host: Christoph Braeuchle, Emily Larkin and Steve Scheib - ThingWorx Navigate PM team Registration Here: https://www.ptc.com/en/resources/plm/webcast/understanding-thingworx-navigate-licensing     Description: ThingWorx Navigate licensing opens many users a way to access PLM data and functionality at an attractive price tag when they don’t need to use the full power of Windchill functionality. This licensing and packaging have changed over the past 1.5 years and this is the perfect time to share an update on available license types and answer essential questions like... Which license types do my end-users really need? What capabilities are pro

Hi,  I am creating users from service, I using now CreateUserWithOptions() from EntityServices..  after executing my service I am able to see users by using this service(custom service from ptc found via article - https://www.ptc.com/en/support/article/CS176431 )   ``````` var params = {tags: undefined /* TAGS */,nameMask: undefined /* STRING */,type: 'User' /* STRING */,maxItems: undefined /* NUMBER */}; // result: INFOTABLE dataShape: RootEntityListvar result = Resources["EntityServices"].GetEntityList(params); `````` But not able to see users from composer and in users section too, if I search particular user which I created I am getting no results found in search box. Also, I am not able to delete the user through service.

Hi  I am facing an issue that Services are hidden in Data tab as in below image. but all bindings are there and working as expected but it was sudden change and i am not able to see the services also i tried to add new service but still its hidden . Please help me to resolve this. Thanks,

How to get datatable data directly from SQL DB directly using SSIS jobs ?   I guess I just want to know the SQL DB tables where the datatable contents are stored as blob.   -Thanks

Hi, I have the following JSON from a get request: { "headers": "",  "array": [ { "lat": "44.1694124" } ] } I would like how to access the "lat" parameter and then insert into a infotable. Thankyou very much!

  Hi,  I'm writing a Java extension and editing the metadata.xml,  but I don't understand what the term ThingPackage stands for .     According to the XML structure , the ThingTemplate must refer to ThingPackage which defines the name of the classname, while ThingShape can define classname directly.     What's the relationship among ThingPackage, ThingTemplate ,ThingShape and Thing ?    <ThingPackages> <ThingPackage className="" description="" name=""/></ThingPackages><ThingTemplates> <ThingTemplate aspect.isEditableExtensionObject="false" description="" name="" thingPackage=""/></ThingTemplates><ThingShapes> <ThingShape aspect.isEditableExtensionObject="false" className="" description="" name=""/></ThingShape Regards, Sean

Is there any way to access the event context that triggered a service in the mashup builder?  For instance, if I have a service that runs on mashup load and also on the change of a session variable, I'd like to know, in the service, which event triggered it (something like event.source or similar).  I know I can probably get to this by using expressions and an event router but that gets cumbersome over many mashups and it's tedious to scale it if I keep adding events that trigger a given service.

Hi, I am trying to display x-axis as DateTime but in my use case i need to show only time (hh:mm) at X-axis. there is property for Y-axis format but not for X-axis. how to do it in Bar chart ?   Thanks 

Could not launch PTC Thingworx cloud hosted trial.     Getting message as Server cant be reached   

Hi,       I am trying to install within nodejs module the mathjs library to be able to use the unit converter. I have a problem to install an external library. I followed the guide on the portal but i can't install the module and whitelist it.   At first, I install mathjs into ThingworxFlow folder     cd C:\<PROGRAM FILES>\ThingworxFlow npm install mathjs     I run the command to download the settings file     flow-deploy settings download -f ‘.\settings.json' -t "https://<url>:443/Thingworx" -u 'Administrator' -p ‘pass' -c devtools -s default -l debug     I edit the whitelistExternal with "mathjs" and then upload     flow-deploy settings upload -f ‘.\settings.json' -t "https://<url>:443/Thingworx" -u 'Administrator' -p ‘pass' -c devtools -s default -l debug     but from flow keeps telling me that it is not whitelisted. What can I do?      

hello, getting an error "Unable To Parse JSON Request" while adding device id through mashup. i have one code which gives me existing device id in database and i my another code is validation service created for the mashup where i wanted to compare device id present in database with the validation service input device id. Now when i click on add band button it gives me an error "Unable To Parse JSON Request" i dont know why i am getting this error. below is my validation service code:- // result: INFOTABLE dataShape: "checkBandDeviceDataDS"let result1 = me.checkBandDeviceId({device_id: device_id /* INTEGER */}); if(device_id == "" || device_id == null){result = 'Please enter device id';}else if(result1.device_id == device_id){result = 'This device id is already exist';}else {result = '';} above code is running perfectly when i run the personal code but it's not running through mashup, please suggest some solution on this, below is snapshot for your better understanding    &n

Hi,   In Thingworx 9.1 version, is there an option to export(Download) a Mashup page into to PDF format.       Regards, Sri1