IoT & Connectivity

Hi All,    I was trying to import the Progress gauge in the Thingworx platform 9.1 with postgres as Persistence provider. I am getting below error    The extension 'ProgressGauge_ExtensionPackage' version [2.0] must match the "major.minor.patch" pattern containing only integer values. Assuming a zero value for patch number. Please fix this in the metadata.xml file of the extension.   I read couple of articles, which tells to update version in metadata XML. I am not sure which version. Any help on this will be appreciated. I am attaching the ZIP I got from the marketplace.   Thanks Swaraj

Hi, I have to give specific page access to specific user in TWX , i have created organization and assigned the users . i have used logout button to terminate session of each user. but all user able to access all pages , i want to restrict some pages . how we can do it?   Thanks

Created a MQTT Thing. In the configuration tab i was able to change the user and the URL but when I try to change the PW I get the following error: What additional rights does the user (who created the the MQTT thing) need to be able to set the correct password to be able to establish a connection to the MQTT Broker?   Thanks for any hints that helps to solve that issue 🙂   ThingWorx Version 9.0 MQTT Extension from here: https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWX 

Hi, I have to add a widget in Responsive layout at Both side (left and right of responsive layout) . how we can add ?   thanks

Hi  I am looking create multiple user login and based on user i have to give particular mashup access and how session can be handled for each user ? can we create this using Organization?   Thanks Vaibhav

We will host a live Expert Session: "Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts" on January 12th 8h00 EST.   Please find below the description of the expert session and the registration link: Expert Session: Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Date and Time: January 12th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    Description: This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’

We will host a live Expert Session: "Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts" on January 12th 8h00 EST.   Please find below the description of the expert session and the registration link: Expert Session: Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Date and Time: January 12th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    Description: This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search. &nbsp

We will host a live Expert Session: "Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts" on January 12th 8h00 EST.   Please find below the description of the expert session and the registration link: Expert Session: Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Date and Time: January 12th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    Description: This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search. &nbsp

Hi Team,   Suppose I have a tree widget with network structure has been binded over it.   Autoselectfirstrow property of tree widget will provide first node to be as selected on load of mashup.   But what I want is node of tree to be selected on load of mashup lies anywhere in middle instead of root node.   Could anybody help me with the logic pls.   My Thingworx version is 8.3   Thanks in advance. 

I have installed thingworx and flow in my machine (win 10), able to access thingworx and  workflow subsystem is shown as running, but when trying to access workflow composer getting blank screen(accessing via https and hostname ). I;m using thingworx and flow 8.5.6   I can see 504 for enterprise/v1/fetchconfig enterprise/v1/fetchconfig 

Hi,  I've installed the ThingWorx flow on ThingWorx foundation 9.1.0 , the installer didn't report any error.   But I cannot access https://win-i09msms5m0q:9443/Thingworx/Composer/apps/flow/#/ ,   the page display : "Thingworx Flow functionality is disabled" .    The thingworx and flow are in the same machine.  Logs and screenshot are attached.    ==Version == ThingWorx 9.1.0 OS: Windows Server 2016 Database: PostgreSQL 11       Regards, Sean  

im trying to connect and read a modbus map from a GE Multilin 850 power meter. i am able to connect to the device using modbus tcp and tags show valid, but the data read from the mod bus address is not what it should be. has anyone done this before and could possibly share their config settings. ive tried various settings but maybe its an odd high/low setting on the word/dword or a strange zero addressing issue?   thanks

Hi all, I'm trying to install Thingworx 9.1 on Redhat with Azure Postgresql Database.   When I start tomcat, I'm getting; "Connections could not be acquired from the underlying database!" error. I've tested connection (ping [db_ip]) and user_name password with PgAdmin.   I attached my platform-settings.json file and Application.logs   Thanks,

Hello,          I want to apply state formatting' before (15 min ) program starting it will show in yellow background  and if program is start then I want to show status is "ON" in green background and if the program is finish it will show program status is "OFF" in red background please suggest how do I used state formatting for value display with these use cases and refer below attachment  Thanks in advance

I am trying to connect to a database but it's not working. I downloaded the mysql connector (sqljdbc42.jar) and I put it in the tomcat/lib folder. The configuration is like this:   com.mysql.jdbc.Driver jdbc:mysql:/ip:3306/thingworx?user=x&password=x   Do you know how to fix this? Thankyou!

  Hi, everyone!   We’re actively working towards the ThingWorx 9.0 release and we’re ready to provide a sneak peek into the biggest feature of 9.0: Active-Active Clustering for High Availability configuration.   You may be wondering: doesn’t ThingWorx already offer High Availability?   Yes, ThingWorx already supports a High Availability configuration. Previous versions of ThingWorx, such as ThingWorx 8.X version releases, support Active-Passive configuration, where one “active” ThingWorx server performs all processing and maintains the live connections to other systems such as databases and connected assets. Meanwhile, in parallel, there is a second “passive” ThingWorx server that is a mirror image and regularly updated with data but does not maintain active connections to any of the other systems. If the “active” ThingWorx server fails, the “passive” ThingWorx server is made the primary server, but this can take a few minutes to establish connections to the other

We are trying to call a service on the Thingworx platform, not directly, but via the EMS channel.  Our assumption is that once our EMS communication channel has been established, we can make REST calls to the EMS and our REST call will travel to the Thingworx platform to where the execution of the service will take place.  We are making this REST call on the same PC as our EMS is running but are running into "401 Authentication Required" errors.  In our config.json, we have ssl and certificates enabled.   Using Postman, we POST: https://localhost:9000/Thingworx/Things/<Thing name>/Services/WhatsMyName  (note the use of https)   In our header we pass the appKey = <app key>, Content-Type = application/json, Accept = application/json, x-csrd-token and x-thingworx-session = false.   No matter what we seem to try, we just get the "401 Authentication Required" error.  We assume this error is on the EMS side and not the Thingworx p

Hello community,   I'm happy to announce that I released GitBackup Extension 4.1.0 with some nice help from the community (special thanks to Tanguy Parmentier who provided all the localization export functionality). Many thanks for the people who provided feedback allowing this features to be prioritized.   Version 4.1.0 brings several new features to the table: (Finally) Allows the user to specify a subset of Entities for Export Allows importing a single Entity from the Workspace, so it’s easier now to checkout a specific commit in the past and import that file version for testing. Adds the capability to Export localization tokens filtered by a specific prefix - overridable by you at export time. Adds a Log screen that contains log entries for some of the most used methods that caused silent fails. Closed remote branches are auto-pruned. Further cleans the ThingWorx XML source files, by removing the ModelPersistenceProviderPackage. The Main Mashup UI is slightly redesigned:

The trial version installation fails and does not even keep the logs. I copied the log file just before it failed and it does not show any issues. attached the file. I,m using AWS EC2 with the right configuration and windows 2016 server version. Can someone help.

Hi team,   I just started using Thinkworx and I am trying to get all the tags from Kepware Server to a Thingworx Foundation. But Kepware tag value is not updated in Thingworx Foundation. When I refresh "Industrial Thing" in Thingworx, the value is not updated. Kepware Server version: 6.9 Thingworx Foundation Version: 9     I was referred to the following guidelines.   https://developer.thingworx.com/en/resources/learning-paths/connect-and-monitor-plant-equipment/connect-kepware-server-thingworx-guide/bind-industrial-tag   https://community.ptc.com/t5/ThingWorx-Developers/How-do-I-simulate-random-tag-values-against-a-device-in-kepware/td-p/545582   In OPC Quick Client, Tag values are updated.   And one more thing. When I startup the Kepware server, it shows one info as "The specified account does not exist". I have attached the log details image file.    

Hi All   Our expert session: Thingworx Flow Overview is tomorrow!!! Click the link below to register and remember to talk about it to colleagues that might benefit from its content.   Expert Session: Thingworx Flow Overview Date and Time: December 10th, 8h00 EST Duration: 1 hour Host: Antony Moffa; Vinay Vaidya - Thingworx IoT Platfom Senior Directors Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    See you there!   Here are other upcoming sessions that might be of your interest: Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9 Register Here Active Active Clustering This session will cover the main aspects of the High Availability Clustering feature launched with the ThingWorx 9.0 release Register Here

Hi All   Our expert session: Thingworx Flow Overview is tomorrow!!! Click the link below to register and remember to talk about it to colleagues that might benefit from its content.   Expert Session: Thingworx Flow Overview Date and Time: December 10th, 8h00 EST Duration: 1 hour Host: Antony Moffa; Vinay Vaidya - Thingworx IoT Platfom Senior Directors Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    See you there!   Here are other upcoming sessions that might be of your interest: Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9 Register Here Active Active Clustering This session will cover the main aspects of the High Availability Clustering feature launched with the ThingWorx 9.0 release Register Here

I I have followed the below steps.... Downloded the ngdbc.jar file. create a extension with this file.(https://www.youtube.com/watch?v=ZlxFok1Y_HU) Import that extension in Thingworx. After importing that extension a Thingtemplate will be created in the thingworx. Put all the details like username password,Connection Url and driver name. create a service for fetching the data.                      but i am getting  Invalid host, missing port number  error in the logs. Thanks in Advance Arnab      

Hi Team,   Please let me know the different types of methods of sending data to ThingWorx and also let me know the case in which we have to use all those methods?   Thanks in advance.

Hi , I am looking to access csv file from SystemRepository , i have stored the file in SystemRepository of Cloud Instance of TWX..when i use getFileListing() it asks parameters like below but not getting how to set path of repo and namemask..also check repo snap.. Thanks,