IoT & Connectivity

Hi,   Is there a way to get all the Entities based on an 'XYZ' Organization assigned to it?   Thanks,  

Hello, I am not able to login to Thingworx composer as it is saying password incorrect. Is there a way i can recover the password or change the Administrator account password? Thanks

Hi all, Trying to setup a new analysis model and having an issue with the Model File URL field. I am inputting my URL in the format /Thingworx/FileRepositories/<Repository Name>/<File Name>. It is giving this error popup however. Is there a different format to be used? Or a way to get the exact URL?  

Hi Everyone,   I have update the platform-settings file stil I am facing the package import policy issue:   Error: Extension Exception: ExtensionPackageImportPolicy: ExtensionPackage upload attempted while import disabled. Check the ExtensionPackageImportPolicy   Can anyone help me.   Best Regards

Hi all, I am trying to set up an alert that will trigger multiple times if the value is below the threshold a few times in a row on data change. For example, PropertyX has an alert where if PropertyX < 800 then it alerts. PropertyX changes to 300 and the alert triggers. PropertyX then goes to 400 directly after, but this time the alert doesn't not trigger. From what I see an alert won't trigger again until it goes within the threshold again. Is there any way around this so it will trigger every time the property is below the threshold? Thanks!

Why when we want to create data table or value stream should create data shape ? what is the main function of datashape to data table or other storage feature in thingworx? 

How to change the font size of the value of KPI Dial? Trying to change with some custom CSS (with ptcs style unit) it's not working.  

Hi all, I am trying to find a way to simply disable grid hovering in the Thingworx grid widget.  I have this grid with red and white rows. When hovering, the red rows hover as white text on white background, but the normal rows don't change on hovering. I'd like all rows regardless of state (there are a few other state colors not seen in the visual) to not have any change when hovering, but I can't seem to find any setting to disable this and can't seem to find a way to bind a state definition to the hovering settings and all rows are required to have the same hover settings. Is there any way to simply disable this? Normal: Red row hovered:  

Hello All,I am currently facing an issue with the pagination widget in my ThingWorx mashup. The initial load of the data works perfectly, but when I select a page number from the pagination widget, the service fails to return the correct data and gives an error code 500(Error executing service Test1.Message: : Wrapped java.lang.NullPointerException-See Script Error Log for more details.). Specifically, the last page fails when it has fewer rows than the page size. Here is a summary of my setup: Service Configuration: I am using the QueryImplementingThingsOptimizedWithTotalCount service to fetch data with pagination. The service parameters include maxItems, offset, and query. Pagination Logic: The offset is calculated as (pageNumber - 1) * pageSize. The service correctly handles the initial load but fails when navigating to the last page with fewer rows. Code Snippet: var offset_Value = (pageNumber - 1) * pageSize; let assetList =

Hi, i'm using ThingWorx 9.3.9-b1648, and I'm seeing a lost of logs related to the Stack Tracing feature.Even after disabling it, the system still generates these logs.Has anyone else experienced this issue?

While Passing data from datatable to grid widget, each cell value differs in its string count. In that case, to display the entire value in each cell, i can set constant column width but i expect the row height to be dynamic based on the no of strings present in each cell.(motto is to show the complete data in the cell). How it can be acheived. It leads to different row height for each rows. 

We are using Windchill Authentication for Thingworx user authentication . While Windchill can authenticate the AD users  and doesn't validate case sesnitivity , ThingWorx autherntication fails for user when UsernName is Uper/Lower Caaase . Example: if AD user name is  xyz.pqr , User can login and authenticated to Windchill with any user name ( Xyz.Pqr/ xyz.pqr) . However, in Thingworx user can't get Authenticated with Xyz.Pqr We've yet implemented SSO and using Windchill 12.0.2 with TWX -9.3. I kow other enterprises who are using Thingworx extensively with 1000s of  concurrents users logging into system . Anyone can help , how to do an User Management in ThingWorx and navigate ?

What are the differences in the following tags:cnc_rddynamic2_ActScnc_rdaxisdata:3:1:1:datacnc_rdaxisdata:3:2:1:data

Im new to PTC Thingworx and I created a child mashup. To load it, I made it a popup of my main mashup. I put a close button inside the child mashup and wants to close the popup. Not sure how to do this, appreciate if you could help me with this.  

Hi all,I’m working on a project where I have a DataShape that includes a field with the base type PASSWORD.In my implementation, I use the following logic to hash and encrypt the password: Add User Service (loginPassword basetype is PASSWORD in datashape) result = Things[userDataTable].CreateValues(); result.AddRow({ loginName: loginName.toUpperCase(), firstName: firstName, lastName: lastName, language: language, emailAddress: emailAddress.toLowerCase(), hashedLoginName: me.SHA256({ toHash: loginName.toUpperCase() }), groups: groups, loginPassword: Resources["EncryptionServices"].EncryptPropertyValue({ data: me.SHA256({ toHash: loginPassword }) }) }); //me.UserDataBase Things[userDataTable].AddDataTableEntry({ values: result });   User Login Service const serviceName = "userLogin"; const LOG_PREFIX = me.name + " :: " + serviceName + " :: "; const userDataTable = "Project_" + Location + "_Users.DT"; logger.info(LOG_PREFIX + "Start Servi

Hello, I would like to use mqtt in vuforia studio to fetch metadatas from a database hosted on an edge device. I tired different approaches (proxy redirect to "bypass" CORS restrictions, https with a self signed certificate) but at the end of the road I stumble in the same problem: the AR app works on local environment (preview mode) but not on the mobile device (an ipad in this case).I already made a post about this topic and I've been told that the solution may reside in thingworx and the mqtt extension (which still requires a broker if I'm correct).I would like to know the detailed steps to achieve mqtt communication in vuforia studio and vuforia view.Thanks in advance

Today, I created a transfer file from the old PC running Kepware server and uploaded it to the my.Kepware account. The transfer message indicated that the license has now been "Banked". When I go to the "View Activation History" I see 1/0, but I see no other details. The screen is blank otherwise. There is no Kepware license code appearing for the newly banked license that was transferred today. I want to transfer this license to a new PC, as the old hardware has died. How can this be fixed?

We are using Thingworx EMS to connect to local VMs in order to support them. Each VM runs several containerized web applications. Typically these are accessed by support personnel at https://127.0.0.1:differentport# We have applications listening at 8443, 3001, 3003 etc. Support users SSH in over port 22 and have access to port 443. Even with NFT port forwarding from 443 to 8443 we cannot get any of these applications to come up. All come up if you connect to the machine directly on a local network instead of through Thingworx. Any ideas on the correct configuration? We could potentially use DNS, but prefer not to require a DNS entry if we can just use 127.0.0.1 or localhost.

Hello. I created an organization in thingworx, activated the Allow password reset button, and set up a mail server.Also, I confirmed that the mail is sent normally through MailServerThing's SendMessage service. However, when I made a request to reset the password on the organization login page, the message "Check your email to reset your password" appears, but it doesn't seem to be actually sent. Is there anything I missed? Please let me know if you know the cause.

Im having one thingworx repository thing to store files which i will be accessing from c drives and once i have the files from c drive in thingworx i will further process it and will store it into the file repository of that thing.Im not sure how to do it because i have used few services to access files on C drive of system but it thows invalid child error and im also not sure about thingworx even allows that or not so trying get some knowledge and help on that here. 

The new grid has a sorting icon that takes up a lot of space when space is limited. I am trying to style this to remove this 8px margin. Any idea on how to remove this? Alternatively, is there a way to remove the icon completely out of the box and just have the column clickable similar to the old widget?  

Existing : KEPServerEX 5.20.396 which is installed in 2 no’s of STG Servers running Windows 7 OS Machines. We are going to upgrade the two STG Server machines from Windows 7 to Windows Server 2022. IS it necessary to upgrade the KEPServerEX 5.20.396 version for both the machines or the same existing will support Windows Server 2022. If we want to upgrade which is the Suitable version for Windows Server 2022 and how much it cost for the KEPServer version upgrade along with the permanent license.  

I've been using a ValueDisplay widget to display .JPG images from a Thingworx Repository.It works well with the Value Format [Renderer and State] set to "Display image to cover cell height"in versions 9.4.3 and 9.4.7.After upgrading to version 9.5.3 the images display as a microscopic postage stamp.The only way for the .JPG images to display in a size big enough to see is to change the Renderer and State to "Display image using original size". Original size does not resize with the browser.

I'm coneccting to a sigmatek PLC i'm using KepServerEX 6.16.217. and after a certain time some variable of the project change status to NULL, the only way to connect to them again its restarting all the KEPServer services.

Hello Everyone,I'm currently working on a Schedule Chart widget and want to align the legend items in a single horizontal row (the legend is currently displayed as a grid layout).When I inspected the widget at runtime and manually changed the display property of [part="grid"] from grid to flex, it worked as expected. However, when I tried applying this through custom CSS, none of my attempts had any effect on the widget.Here are the different methods I tried:1.ptcs-chart-legend::part(grid) {justify-content: center !important;align-items: center !important;display: flex !important;horizontal: true !important;}2.ptcs-chart-schedule::part(legend)::part(grid) {display: flex !important;}3.@supports (ptcs-style-unit: "ptcs-chart-schedule") {[part =grid]{display: flex !important;}}4.@supports (ptcs-style-unit: "ptcs-chart-legend") {[part=grid] {display: flex !important;}}When I applied the following CSS, the legend moved to the center, but it still displayed in a grid layout instead of a hori