IoT & Connectivity

Reference from topic - Solved: How to clear/remove array in sessionStorage - PTC CommunityThanks.It is showing that sessionStorage.getItem and sessionStorage.setItem is deprecated in thingworx 9.6 version. What is the right function can be used now. Can you clarify why sessionStorage.RemoveItemis not working. I wanted to remove particular property not all values stored in session. 

Hi, I need help on how to make functional/use of the Preferences Widget - ThingWorx 9.7 version. I have dragged the widget but it is not getting used at all when I am trying to click on the save the button (the button is not working) How to take the approach for this widget. Thanks!

Performed in place upgrade from thingworx version 9.3.8 to 9.5.7 and several system tokens seem to be missing. Windows server 2019 MSSQL 2019. Example screenshots below. Is there a place to download the system localization tables for english and spanish? None of the custom tokens are missing it appears to be only tokens that are system that did not exist in the version I started from.

Hi, I am using external fonts and trying to apply those on thingworx widgets.I am using font-face css syntax and able to import them.I have succesfully applied the font to all the elements of grid expect the popup that shows up when pencil icon is clicked on each row to edit the values of each row. The problem arises when trying to inspect the popup. The popup vanishes when inspect is tried to know class and part details. Please find the attached screenshot with popup on the right and the popup is part of the Grid widget. Help me with css code to update font for this popup and verify the changes using inspect feature of browser.

Hi,    I have an instance where the trace logs are generating heavily, resulting in data exceeding 50GB in just a couple of hours in PROD, and the C Drive becomes out of memory, causing the entire server to crash.    I need to disable only the trace logs in ThingWorx. I tried to find an article, but none have been found as of now.   How can we disable the Trace Logs in Thingowrx?   Thingworx Version: 9.0   Thanks,

Containerization has been a cornerstone of modern software deployment, offering well-known benefits like portability, scalability, and consistency across environments. In the industrial IoT (IIoT) space, these advantages are particularly valuable, enabling organizations to manage complex systems with greater agility and efficiency. At PTC, we recognize that while containerization is not new, its application in IIoT continues to evolve, and our platforms—ThingWorx and Kepware—are designed to help you harness its full potential in practical, impactful ways. ThingWorx: Streamlining IIoT with Containerization ThingWorx has supported containerization for some time now allowing users to build ThingWorx Docker Container images and deploy applications with ease, whether on-premises, in the cloud, or in hybrid setups. This approach simplifies the deployment process, reduces configuration overhead, and ensures that your IIoT solutions can scale as your needs grow. For those already familiar wit

Hi,  I'm currently using a trial version of KEPServer EX 6 for some testing and research. In my current set-up, I have a Matrikon OPC DA simulator server simulating some data for some tags. Then I have the KEPServer connecting to the Matrikon OPC simulator server via the OPC DA Client Driver, The KEPServer is used like a middleware to convert the Matrikon DA Simulator data into OPC UA protocol, for OPC UA clients to retrieve Matrikon DA simulator data. I have an OPC UA adapter that connects to KEPSever OPC UA Endpoint to retrieve the data and sends it to another timeseries historian.  Configuration for kepware da client: Scan Mode: "Respect Client-Specified Scan Rate", Update Mode: "Exception:. Configuration for OPC UA Adapter: Polling (every 2 mins) Here is where I made some observations which I can't comprehend: 1. At first glance, the connection from my OPC UA Adapter to Kepware Server is fine and I continue to receive data. However, when I re

I am currently using KEPServerEX 6 demo and trying to establish an OPC UA connection with UA Expert for testing purposes. I have successfully configured a device (Omron NJ via Ethernet) and am able to browse and render the tag database correctly within KEPServerEX.However, I am experiencing the following issue:When I try to connect to the server using UA Expert, I get the following error:BadSecurityChecksFailedorThe server does not support the configured security policy "None"It seems that KEPServerEX is not allowing connections using the "None" security policy.I want to change the security policies in kep, but i cannot find any option to enable or change the supported security policies. It looks like the interface doesn't expose these controls.What I have tried:Checked and restarted the KEPServerEX Runtime.Confirmed that the OPC UA endpoint is active at:opc.tcp://<my-ip>:49320Tried changing the security mode in UA Expert to match KEPServerEX (e.g., None/None, Basic128Rsa15, etc.

Hi,I am using Kepserver 6.10 and trying to communicate with Lovato DMG610. DMG610 is communicating with NB114 (Serial to Ethernet Converter) and NB114 is communicating with Kepserver. There are total 13 devices connected. I am unable to define slave and Modbus address of DMG610 in Kepserver.  Kindly provide a solution for this. I am attaching the details for further referencing.

I have Kepware Ex6 set up as OPC UA client, connects to Igniton as OPC UA server and real time data are coming through. I like to send them to Rockwell tudio5000 V31 platform ( L72 processor) . Looking for help., Thanks.

Hello developers,I am trying to read value of energy consumption from PAC3200 connected through TCP/IP.Could you share with me what is the address for this value, which would be readable?I will share with you addresses and values which I am getting, but none of them seems correct. Thank you for your help

This is Bulent Vurgun from ASP, istanbul.Happy to be here.It has been a long-term desire of mine to have such a group within Kepware.

Hi all, I have a subscription that occurs on a property data change. The subscription queries the most recent property history data. Sometimes the most recent value isn't logged yet so when I query in the data change subscription the most recent value does not show up. Any way around this slight delay so I can query the most recent data without missing the most recent value?

Hello everyone, I'm working on a feature in my ThingWorx application where I want to generate a PDF from a pre-defined HTML template (3 pages), but with a slightly different approach than typical mashup-based rendering. Here’s the idea:I have a fixed HTML template (a structured form or layout).Only two fields need to be dynamically filled using values from the ThingWorx runtime.The user should then see this HTML rendered directly in the browser (not inside a ThingWorx mashup container), just like a standalone form or page.After that, the user can generate it as a PDF, and manually fill in the remaining fields on paper after printing if needed.I’m aware of PDF generation extensions (e.g., twx.pdf.extension), but in this case, I’m looking for something lightweight and interactive, where HTML is opened first in the browser, filled on load (maybe via a service or URL parameters), and then saved or printed by the user. Any tips, best practices, or sample setups would be much

What are the minimum Hardware and System requirements for installing the Kepware - KepServerEX Version 6.17?

The widget has no bindable events for selected items to trigger navigation to other mashups. There is only the double clicked event. Why is there no Clicked event, or selected row changed event? 

Hi, Please help me with custom css that effects tree widgets main label,title and parent nodes and nodes font-family as I am dealing with external font that is not part of thingworx.Please find the attached screenshot for reference Version : thingworx 9.6.1

On main page load, if i passed data to collection, the child mashup's mashup load is triggering the services correctly. After some update in same mashup, im passing data again to collection widget. this time the mashupload of child mashup is not triggering the services. How to trigger mashup load of child mashup from main mashup?

Sample grid css code :@supports (ptcs-style-unit: "PTCS-CORE-GRID") {[part=header-label] {font-family: 'Segoe UI' !important;font-weight:700 !important;font-size:14px !important;}}Please have a look at the attached Display feature to select columns of grid widget.I am using custom css because the font-family I need doesn't exist by default. I would to change font-family for Display button and the blackened column options too for grid widget.I tried but no luck.Kindly provide me custom css for the same.

Hi, Version :  Thingworx 9.6.1 Please check the attached image. Need help to update css of filter box in Grid widget. Providing the sample that I tried which didn't work.@supports (ptcs-style-unit: "PTCS-CORE-GRID") {    [part~=simple-filter] {       font-family: 'Segoe UI' !important;    }}Please let me know if you are able to figure out

Hi,How is ThingWorx beneficial for creating ERP applications, enterprise solutions, and non-IoT web development?Can ThingWorx be used for building non-IoT web application use cases?

Hello, i'm currently using ThingWorx 9.3.9-b1648 and I need to change the input focus from a textfield on a main Mashup to a textfield on a contained Mashup. I've tried searching for solutions but most relied on the AutoFocus and focusOnLoad attributes of the widget but they don't seem to be present in my version. is there a way to change the focus of my textfields without those attributes? Thanks in advance!

We have installed the Databricks jar file in Tomcat lib folder and restarted the tomcat, after that we created a new SQL thing with Database template and try to establish the connection by using the connection string URL and other details (Driver class name, validation string as Select 1, username and password) but still we are not able to establish the connection between Databricks and Thing Worx. Can anyone help me out this.

Old topic reference  While Setting Up the Password and Confirm Password there is no USER NAME Option available so How to I know My user Name.  

Hi All, Sice a couple off weeks we have a problem when deploying Thingworx in our DTAP enviroment with the PlatformSubsystems. the fields in the Tab Metric Reporting stay blank  so no Customer number or Name anymore. Because of this changes cannot be made and SAVE does not work. When trying to request authorization we get this message "An error occurred while attempting to contact PTC. Try again later.Close "And in App log we see this " INFO : Getting License Feature Info for: twx_telemetry_data_exception"  And "ERROR : Was not able to complete metrics auto enrollment. Invalid value, can not be null or blank" And " WARNING: Transaction has been marked as a failure for request /Thingworx/Subsystems/PlatformSubsystem/Services/StartMetricsEnrollment" And " ERROR: Unable to Invoke Service StartMetricsEnrollment on PlatformSubsystem : Invalid value, can not be null or blank" I have a export of subsystemPlatfrom where the fields "Customur number and Name are filled in" wh