IoT & Connectivity

Hello, I am looking for a solution where I need to display the Data from a SQL Table(with only 3 columns) on a Label Chart, only top 5 rows(with dynamic data) needs to displayed and this table keeps on updating at every 10 minutes. I am able to display that on a  Grid Widget but can't find a solution for Label Chart Widget. Have already referred the guide from Developer Portal with this link but couldn't find the solution,as it mentions only static data from InfoTables. https://developer.thingworx.com/en/resources/guides/display-data-charts . Any inputs would be highly appreciated.   Mashup with Grid Widget & Label Chart Widget   Regards, aNagdev    

Hi Everyone,    I am facing one critical issue and because of that thingworx is not responding. In application logs I am getting below error message continuously   [L: ERROR] [O: c.t.s.s.e.EventRouter] [I: ] [U: ] [S: ] [T: Timer-78679613] CRITICAL ERROR: EventRouter is over capacity - events being rejected Task com.thingworx.system.subsystems.eventprocessing.EventInstance@5155ec2a rejected from com.thingworx.common.utils.MonitoredThreadPoolExecutor@389a60d6[Running, pool size = 500, active threads = 10, queued tasks = 200000, completed tasks = 84625960]    When I look for the same on Community I find below link :-  https://www.ptc.com/en/support/article/CS274258    As per my understanding faced issue is related to performance, Is There any way to find out overall health check of thingworx server. which indicate certain process / subscription / event causing above error ?   Also one more doubt i have over here is generally how frequentl

Hi , The JSON array behaves very strange:  ------------------test code of TestInputAsJson-------------------------------------------- logger.debug("jsonParam1 " + JSON.stringify(jsonParam1));logger.debug("jsonParam1.World.length " + jsonParam1.World.length);logger.debug("jsonParam1.World[0] " + jsonParam1.World[0]); logger.debug("jsonParam2 " + JSON.stringify(jsonParam2));logger.debug("jsonParam2.length " + jsonParam2.length); --------------------call service TestInputAsJson----------------------------------------------- me.InputAsJson({jsonParam1: { Hello: "bbb", World:[1 ,2,3] } /* JSON */,jsonParam2: [1,2,3] /* JSON */}); ---------------------log result------------------------------------------------------ jsonParam1 {"Hello":"bbb","World":{}}        ==>The JSON array is not serializedjsonParam1.World.length 3                        ==>The JSON array is actual existing although its n

Hi, I want to pass the table name dynamically to SQL query in thingworx version 8.5.5 Is it possible ? Thanks, Chahat

Dear all developers,I would like to know how to create xml files on local directory like my desktop and I created test code below but it doesn't work.  Could you kindly let me know how to achieve?   ================my test code is below.(hide username due to privacy) ==================== var languages = new XML( '<languages type="dynamic"><lang>JavaScript</lang> <lang>Python</lang></languages>');   var params = {   path: "C:\Users\username\Desktop\newXMLFoloder\test.xml",    content: languages };   // no return me.SaveXML(params);

Hi all, Here is the recording of the expert session hosted in September 3rd. For full-sized viewing, click on the YouTube link in the player controls Your feedback is very important to us! After watching the recording, please take 2 min to complete this survey  

Hello!   We will host a live Expert Session: "Top 5 items to check for Thingworx Performance Troubleshooting" on Sept 3rdh at 09:00 AM EST.   Please find below the description of the expert session as well as the link to register .   Expert Session: Top 5 items to check for Thingworx Performance Troubleshooting Date and Time: Thursday, Sept 3rd, 2020 09:00 am EST Duration: 1 hour Description: How to troubleshoot performance issues in a Thingworx Environment? Here we will cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support Registration: here   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’   You can also suggest topics for upcoming sessions using this small form.

Hello,   I have a technical question. Here is the summary of what I am doing: I have an ANSYS Twin Model Connected to PTC on ANSYS Twin Builder using PTC Connector. The twin model has 1 input and 3 outputs. I was approaching the problem on 2 phases: 1- Using PTC "Thing" I can change the input, and the output change and I can see the update on the Mashup working fine (not continous update ofcurse) 2- Now, to make the work more realistic, I need to connect the physical model, to the twinbuilder to PTC. I origionally can run my physical twin using a Python code, and I can see the changes on the twin model. I updated the Python code, so it connect to PTC and run the work. which seems to work. However, the issue here is the updates I see on the twin builder and on the python code, I do not see on the mash up.   I am connecting the gagues in the Mashup using the getproperties and setproperties. Am I missing somethig here that is needed as I am attachimg the physical model?   P

Hello,   We have a C-SDK based application and it was sending data to the thingworx platform. I have cloned the application into new instance and tried connecting the agent, but agent is not connecting and throwing below error: 2020-09-05 18:59:25,908 TW_SDK--ERROR TW_VALIDATE_CERT: Certificate rejected.  Code: 10, Reason = certificate has expired I'm using the ThingWorx SDK version: 2.1.2   Can someone please provide inputs to overcome this issue.   -thanks,Abhiram

Hello, Using thingworx 9 and Manufacturing apps 9.0.0.0-1. We ran into some Data table entry issue, When we access the Factory Console mashup we only see one tile which is the Thingworx composer tile. After further drilling down to the source Data Table we found there is a localized data table that is being used to display the tiles. Using the mashup functionality on the data table itself we do see all the entries in the data table but when I run the service GetDataTableEntiresLocalized there is only 3 entries in the table. Not sure how to access and correct this, Any help would be appreciated. Attaching screenshots for reference.    Regards Nadir Khoja

Hello guys,    I'm having issues when trying to start the Thingworx Azure IoT hub connector, after following the entire guide (Getting an Azure IoT Hub Connector Up and Running) I having the following error:         2020-09-04 19:26:57.478 ERROR Error refilling connections on [channel: null, endpoint ws://localhost:8080/Thingworx/WS, uri: ws://localhost:8080/Thingworx/WS] failed : com.thingworx.sdk.api.exception.AuthenticationException: Connection authentication/registration FAILED [channel: NettyBytesChannel [id=ws://localhost:8080/Thingworx/WS-2, closed=false], code: STATUS_UNAUTHORIZED, reason: Error [context: authenticating connection][cause: Missing application key!]]         The current setup I am using is the following:   Thingworx version:  ThingWorx 8.5.5-b103 Thingworx Azure IoT Hub connector version: Thingworx-Azure-IoT-Hub-Connector-3.0.0.20 Java version: 1.8.0_251   I'm installing the connector in t

Hello EveryBody I have a thing wich contains many properties, and especially a data property of 1000 row, I wan't to know if there is any way to modify titles (Index,Pressure1,Pressure2,Temperature1,Temperature2) and also the data inside I also have a csv and excel files in my computers with data that I need but I don't know how to upload this data in my thing like in the picture especially because the infotable doesn't have a datashape.

Hello Everybody   Yesterday I was working on my projects using my personal laptop because I have the free version of 3 months. and then I had some problems of "rest api failure". I didn't found any file in my (Things, datashape,thingshapes....) so I decided to restart my computer and after thingworx started to work again normally. Today I tried to connect but I have this page and I really don't know what is the problem, the only thing I get is this page.   Could any one help me please ? I had all my projects on it and it's verry disturbing.

Hi,  Every time when I fixed a bug in the local dev system and then import the thing's entity xml file to the testing/production system,  the value of persistent property get reset in the target system.   I have to manually input them again.    Why is the behavior  designed like this ?  or it's a bug ?   I'm currently using ThingWorx 8.5.5 , but the problem has existed since 8.4 at least.    Regards, Sean

i am using ThingWorx 9.0, when I try to import any extension, it gives me error in the validation and importing   

Hi,   I Have Created the two style theme for dropdown widget. In the dropdown list the color theme is applying, but I was unable to change dropdown style in the style theme.   Kindly Let me know what are the steps next to do.   Thanks & Regards, Mervin

Hello everybody   I'm trying to upload images that figures in my repository in order to visualise them in a mashup, First I created a simple service for this that return image link based on selected items in a list which are Strings (E1,E2,E3,....) but I figured out that it's not that simple because I can not bind the image doesn't change in my mashup.   Actually I need to visualise images that exists in my repository but I don't find the file.   Now I don't understand why I don't get the image from my file

I used the createSite Service in Thing: PTC.SCA.SCO.DefaultShiftManager to make shifts. I made several sites as a test. And I used the delteSite Service to erase sites. but The site deleted without initialization of 'siteUID' For example I made four sites.and then I delete 1,2,3,4 siteUID. After I made new site but I got '5' siteUID I want to get '1' siteUID I want to know how to reset siteUID. Thank you.    

Hi Everyone,   I use influxdb to save thing's proprierties as time series data. There is a way to store a property ad a "influxdb tag"?   Why I need this? Example: I have three properties: productionId, temperature, humidity I want to query the database to retrieve the temperature and humidity where productionId is equals to a specific Id.   I don't know if I explained it clearly but I hope you'll help me.

Dear devs,   I am struggling finding the way to access a Network using the Java Eclipse SDK: I have a service with a Thing, which is correctly assigned by the context, and I can access the list of the Networks in which the Thing belongs using:     thingNetworks = apiWrapper.GetNetworks();       Which returns an InfoTable with name and description of the network. I don't understand how can I use it to access the corresponding Network in the SDK, since based on the docs it only has an empty constructor associated to it.     Thanks and best regards!

Hi, i'm trying to start a thingworx analytics docker and when it's trying to connect to thingworx core i get the error on the image. Can anyone help me please.   I know it's related to WS(websockets) and something is blocking the requests, but i don't know how to deactive that block.     Thank you.    

Hi, I want to know if the ThingWorx server handle the events of virtual thing sequentially , and if yes, are the events handled sequentially by remote thing ?  For  example:  --------------------------------------------------------------------- Virtual Thing VA  <- connected to -> Remote Thing RA Virtual Thing VB  <- connected to -> Remote Thing RB   Time Statement Virtual Thing t1 queueEvent("DeviceDataScanned", t1, deviceData1)updateSubscribedEvents() VA t2 queueEvent("DeviceDataScanned", t2, deviceData2)updateSubscribedEvents() VB t3 queueEvent("DeviceDataScanned", t3, deviceData3)updateSubscribedEvents() VA t4 queueEvent("DeviceDataScanned", t4, deviceData4)updateSubscribedEvents() VB         Then what's the receiving sequence of Remote Thing's  subscription ?  would it be the following ?   Remote Thing RA:  deviceData1 deviceData3  Remote Thing RB:  deviceD

i am trying to visible dropdown by using generic radio button.   

Hi, having an issue reading a csv file from a repository on Thingworx using the CSV Parser function ReadCSVFile(). The file was written to the repository using the WriteCSVFile() passing in an infotable. It returns an empty table and I can see the error message: JavaException: com.thingworx.common.exceptions.InvalidRequestException: Unable To Open [/Notification Config/CIJNotificationConfigTable.csv] in [XXXX.FileRepository] : Unable To Convert From java.lang.String to INTEGER #28   After investigating the issue appears to be that the order that the columns are written to the csv file are different  to the order than defined in the infotable datashape. So when I try and read it back using the datashape it fails.   If anyone has any idea why it might write it out in the wrong order that would be helpful. Failing that, can I use the 'columnMappings' parameter to sort it? If the answer is yes, does anyone know the format that the parameter should take and whether or not i n

Hello, we are displaying a SSRS (SQL) Report in a Mashup in ThingWorx by using its URL.   Our construct works fine so far as follows: - main mashup:      on the left side:        a tree widget which shows a network of several Things      on the Right side:    another "embedded mashup" which shows a table, containg an info-table with a field "URL"                                                of the type "hyperlink".                                          &nb