IoT & Connectivity

  Hi everyone,   This week, Anthony Moffa returns to Ask Kaya in a different form from his original appearance explaining the benefits of Thing Presence in ThingWorx. As much as we enjoy reading Anthony in print, you can now hear from the man himself in the “Moffa Monitoring Minute!”   Listen to Episode 04 of “ThingWorx on Air” as he explains what Asset Advisor is and how you can use it to remotely monitor assets, shorten service cycles, and improve visibility of your device fleet.   Want to learn even more about Asset Advisor? Check out this video or read through our website!   Reach out with any questions and just Ask Kaya!   Stay connected, Kaya

Hi I have the same error.   What solved it?

hi,     My pie-chart contains dynamic data. Is there any way to set colors for the dynamic data?  Please provide a solution for this.       Thanks in advance, Sheeta Sable

Hello all,   When I try to add New Connection in Thingworx Flow, it got stuck in addition screen. PFB PNG for reference     @weli Could you please help me with this issue ?   Regards, VR

I am trying to update the URL without re loading the whole page. I have a dropdown that controls the data on the screen and the selected value for this dropdown is passed through the URL. If there is no value passed the user is prompted to select a value.   Example: User navigates to the page with specified value "Example1"   The user then selects Example2 from the dropdown. If they click browser back button, it should take them to Example1 If they click browser refresh, it should show Example2   What actually happens is Back: whatever page you were on before navigating to my page Refresh: goes to Example1   Previously in 8.3 I was able to solve these problems using history.pushState This is not working post upgrade to 8.4.    Other things I have tried(failed): location.hash Cannot use the window object   Thanks for any help in advance, Jordan

Hi,   My Thingworx server (7.4.0-b159) ran into an infinite loop today and it became inaccessible.     I have checked the tomcat access log, there is no request from the Thing, but there were a lot of requests appeared in the Application Log and all of them were related to endpoint 86196 which has been closed.   My Bests, Hung Tran    

Hi,   I am using this guide: https://developer.thingworx.com/en/resources/guides/statistical-monitoring-analytics/monitoring-introduction   My question is:   How to create a graphic to show the results in my mashup (like in the example below)  

ThingWorx 8.4 is here!   We know you’ve been patient, as we’ve released sneak peeks on Ask Kaya of various new or updated features, including: InfluxDB as New Time Series Data Persistence Provider Responsive Mashup Layout with New Layout Editor ThingPresence to Address Assets that Always Appear Offline Functions to Allow Expression & Validator Widgets to No Longer Crowd Canvases at Design Time Property Transforms to Do Statistical Transforms for Property Values No longer are you forced to sit idly as we give you glimpses of the new functionality without the ability to play with it. Now that it’s available, go run with the wind!   To discover even more features and details, check out the release notes.   ThingWorx 8.4 can be downloaded here.   Let us know what you think of the new release below!   - Kaya

Can Thingworx Platform run on windows server 2019 ?. I would like to upgrede windows server 2016 to windows server 2019, I would like to make sure that Thingworx platform work properly on windews server 2019. 

I have created custom Java Authenticator and trying to import Zip file but it is giving me below error.   2019-04-02 16:22:02.950+0530 [L: ERROR] [O: E.c.t.w.Importer] [I: ] [U: Administrator] [S: ] [T: http-nio-8080-exec-2] [message: Entity Import Not Supported for File Type: .zip] com.thingworx.common.exceptions.InvalidRequestException: Entity Import Not Supported for File Type: .zip    at com.thingworx.webservices.Importer.importFromAttachment(Importer.java:228)    at com.thingworx.webservices.Importer.service(Importer.java:175)    at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.ja

I have a problem with ThingWorx Manufacturing Apps status timeline error since upgrading to ver 8.4. The Status Timeline show "no data", even though the status indicator is "running". I have many assets configured, but I only experience the "no data" error on some. Does anyone know how to fix? Query history services doesn't seem to be fetching the data for some assets.

Hi All,   I am creating a service within a "Thing" and the service tries to get data from a REST API endpoint. I am using "ContentLoaderFunctions" (GetJSON) to send the GET request to the endpoint. It works well, when the URL doesn't have any special characters. But it throws an error "llegal character in query at index 57: https://myserver/webapi/resource?path=myparameter"   As anyone faced this issue? Is there any function available to encode the URL ?   Regards, Jaison Rodrigues

Hi,   When I go to create an Model in Analytics Builder happen that Error below:     I am following this guide: https://developer.thingworx.com/en/resources/guides/analytics-builder-quickstart   Thanks!!

What does the following line mean? "[INFO ] 2019-04-17 00:18:48,841 CrewRover1_wwong: Attempting to GetPropertySubscriptions from server failed. code: 500, result:" I keep getting this line in my LSR log, but i'm not sure what it means.   Another line I'm not sure about is.... "[WARN ] 2019-04-17 00:19:11,60 thingworx.server: Could not set properties on server. code: 500, resp:" What is causing these lines?  Does it mean that my EMS and LSR are not bound correctly?   How can I fix these? Please see the attached LSR log file for the full log.

I have deployed ThingWorx war file but licence file is not created inside Thingworx Platform folder. I have followed this document for license. Please suggest. https://support.ptc.com/lm/ThingWorx_Navigate_8.1_Licensing_Instructions.pdf

Hi All,I have two properties A and B, now I want to generate an event when property A value is less than B value. Also I need to send an email when this condition happens. How I can achieve this? I am using ThingWorx 8.3 version.

Hi,   I have an issue in deploying war file on the server. whenever i deploy war file my tomcat server stops after few second automatically. I've tried reinstalling everything again, but I still have the same issue. In application log file it shows the license expiration issue. for this i have regenerated the license ,but still i am facing the issue. Here is the log files attached of my last try.   Below is screenshot of an issue i am facing whenever i deploy my license file and restart my tomcat and trying to load it.       Thanks in advance. Thanks, Khushboo Jain    

how to upgrade version of from Thingworx 8.3 to 8.4

Hi, I was upgrading the license of 8.2 in a machine as it was expired. When I generated a new license and replaced it in Platform folder, it got ignored. After multiple attempts, the licensing was not successful. I formatted the whole installation and re installed ThingWorx 8.2 and when I tried to put the license , keyword password was generated but license request file was not generated.  How can I resolve this? I have attached the application log.

We have a use case where we need to publish documents managed in PTC Integrity to external cloud FTP Sites (Box/OneDrive etc.). We want to know if we can use ThingWorx Flow to connect Integrity and ensure document has been published upon release 

Is there any way to prevent a horizontal scroll bar from appearing on an advanced grid? All my data fits in the  space provided but it seems to want to add about 20 unnecessary px to the right no matter what I do to try to adjust the column widths in both fixed and fluid layouts.  

I am using the LabelChart widget, and need to change the color of the line based on state formatting. Is this possible? Should I use another type of chart widget?   I've been able to change the color of the 'on hover' action based on state formatting (by using the 'SeriesDataStyle1' property of the widget), but not the line itself.    

hello   If I add an infotable (list of devices) in user extensions , most of extensions are no more displayed for each users :   UserExtensions definition :   user extensions displayed :

Hello,   I am not able to create new entities within composer, I also cannot edit existing entities. I am assuming this is because of my administrator privileges linked to my account?   How do I change my admin privileges to begin working with Thingworx?   Thank you.

Hi, I wanted to know where we can fetch all the historical data that we get from Kepware. I am able to read the current data during data change in Kepware but everytime the data changes where does the older data or history data gets logged in ThingWorx? Using any query can I fetch it?   Thanks in Advance, Shalini V.