IoT & Connectivity

Hi, i want to write a subscriber inside a thing that will run only at a certain alert happens, I am currently using the alert event and it works fine only if there is only one alert configured on the property but when i have for example two alerts on one property how I can detect which alert triggered the alert event, in other words, i want a script that will detect which alert is active now thanks,

Currently I am using the Torque Tool Ethernet driver, in KEPServerEX 6.The device I am testing for, is a PowerFocus 6000 that is communicating via Revision 2.0 of OpenProtocol. There are a number of things I need to test and simulate, and this means I need to also set ReadOnly values. This is so that I can bug test my code, and confirm it can retrieve correct values at the correct time. For example, when LTR_NEWDATA is set to 1 by the device, or when LTR_TORQUE_STATUS outputs a NG status value.  The problem is as follows:  LTR_TORQUE_STATUS is a ReadOnly tag. So I am under the impression that I cannot manually set the value for testing. This appears to be the same for other TORQUE tags like LTR_TORQUE_VALUE.I tried to set the data address to something like "901.00001" or "1202.00001", while keeping the tag name the same. My program only looks for tag names. So I was hoping that I could set a different address for testing. (I understand both 901 and 1202 are int

Hi all, A customer asked me this and just wanted to confirm.Can I change the host of a TWX License?Example: If I install a customer license on server ABC and the customer wants to deactivate server ABC and move TWX to server FGH, I'll need to go to license manager and go into Move Assigned Product and put the new deviceID and associate with the license, correct?  TIA, Caio

After Server Rehosting, Iam getting this errosrs while connecting navigate to odata connector. How to fix this. Errors are: Your route exchange has failed. Resource Error [Connection reset by peer: socket write error]Could not dispatch async service request [NotifyPropertyUpdate] : Error: No service named NotifyPropertyUpdate is available.Error: No service named NotifyPropertyUpdate is available.Your route exchange has failed. Resource Error [Received fatal alert: unknown_ca]Transaction has been marked as a failure for request /Thingworx/Things/PartStructureAccessAppThing/Services/GetRepresentableInfoForUniqueResourceException executing service, GetRepresentableInfo, on resource provider: WindchillDemoPartResourceProviderUnable to Invoke Service GetEndpointDefinition on Windchill-Odata-Connector : Your route exchange has failed. Resource Error [Failed to aggregate all metadatas, 10 were expected, but only 0 received]IntegrationSubsystem: numberOfConnectors= 10, requestCount= 9

Hi,   I have a responsive mashup, It has three main Sub Containers... 1st Sub Container has Grid2nd Sub Container has Collection Widget 3rd Sub Container has another Grid widget My Screen resolution is 1920*1080, now I see all three Subcontainer are having Scroll bars, which the Customer doesn't want.   Is there a way, My Main Container has a vertical Scroll bar and sub-containers can expand as much as they can, without having any scroll bars?Thingworx version: 9.3.8   Thanks,

I'm setting up an Atlas Copco IXB controller using the KEPServerEX release 6.9.572.0 and I'm having an issue activating the two Boolean values for “PVT Comp” and “PVT_MON”. They are reporting false (0) causing Kepware to report null values for these readings (See Below). However, in the web GUI on the Atlas Copco controller tool, I received an accurate Prevailing Torque Compensate reading. In the Kepware manual, these Boolean values are tied to the “LTR_STRAT_OPT” item, which falls under the last tightening results command set. Specifically, bits 3 (PVT_MON) and 4 (PVT_COMP) need to be turned on. Here is a screenshot from the Kepware manual (page 15): We believe these bits in Kepware are connected to the mid-values (0060-0063) for the last tightening results from the tool. Below is a screenshot of these mid values from the OP manual (page 5): Is there a quick fix for turning on these bits that we might have missed?

Hi there,   Collection Widget is placed in a Responsive Mashup, but Collection Widget Height is Static. It won't get responsive.   How can Collection Widget Height be responsive based on the number of Cells present in it?   Thanks,  

Can we make print button to download in particular folder instead of downloading in downloads folder?

Kepware OPC UA User Manager: What encyption is used when passwords for user accounts are saved? Addtionaly, is there a way to force the user to have to input the old password before entering new? Currenlty its is greyed out 

How can I implement a combo chart in ThingWorx 9.0.3, which includes a bar chart and a line chart?We have had a combo chart since 9.3, however we are currently utilizing 9.0.3.Please suggest...

I have created Thingworx extension (Bar Code Generator) in eclipse. I have used external jar - https://mvnrepository.com/artifact/net.sf.barcode4j/barcode4j/2.1  I have added this jar in build path in eclipse. Also added this jar under the lib folder in eclipse. Then run the application as gradle build and created the build. After that while importing the extension in composer, extension is validating successfully but while importing, it is giving an error - Failed to install extension BarCodeGeneratorTwx:1.0.3 because org/krysalis/barcode4j/output/CanvasProvider. Can someone please help here, what exactly I am missing here or I am placing jar in wrong place. Thanks in advance. Attached screenshot of error. 

Hello community,I am reading via OPCUA a variable LLONG. on the OPC Client simulation the variable is visible. when I try to add this variable to the DATA LOGGER , and create a dedicate table for this type of data, there is no way to be able to write on SQL table and start the LOG. the alarm is  Date Time Level Source Event11/11/2024 4:59:19 PM Warning Data Logger Plug-in Failed to register log item 'LogItem1' for log group 'LOG_SCADA_LLONG'. apparently there is no other messages. I setup a LONG value, from a similar or identical OPC device and there was clear indication of the issue.     if anyone has an idea , appreciate. Thanks   

Hi to everyone,We have a problem executing the Groups[‘ROLLE.GROUPX’].GetGroupMembers command from a non-administrator user. The command does not return any lines.The same command from Administator returns 20 lines. Where could the problem be?Thanks

Hello Community,   I have assigned the Row Format with the state definition for my datagrid on mashup. With this It shows me the entries in colors as you guys can see below.   Now the problem is that when the row is selected i want to assign it a border with black dots and i have implemented that functionality as below but still it does not appear in the mashup. it comes for a second but then the above state definition comes on top of it and i cannot see the border with black dots for the selection. do you guys have any solution in this regard. I really want to show user when he selects a row, it needs to be shows as selected. I am using thingworx 9.3   

Is it possible to get dual x-axis for column chart. Both x-axis are to be one above other like below image.     I have tried with "\n" character in code but it is taking as space.Anything I am missing out here.Please help me on this.Thanks  

I have infotable A and infotable B. Ill compare data in both infotable A and infotable B. Ill delete the matched records in both tables and the uncommon records remains in both the tables infotable A and infotable B. How it can be done without using for loop? Any infotable functions will be helpful?    

I have 3 PC's, have installed the product, but when I run the license utility it does not Launch on two of them

It appears empty and even when I tried manually adding the tags it gave me an error message. I tried stopping the runtime and restarting since it is the trial version to see if it would fix the issue but it did not. Any help would be greatly appreciated. I am trying to connect FACTORY IO to CODESYS. 

Hi, I do create alerts for properties inside the things like the attached photo, is there a way to log these alerts when it happens into the database, and if yes, how i can query them back, like i want to query something that shows me the alert history for a certain property, thank you, 

My system consists of two Control Logix L83 CPUs and one OPCDA server.I use advanced tags between these systems with both reads and writes to all of the devices.The issue I am encountering is this:When we first start up the system, the links do not synchronize between the systems.I have groups of boolean values in the PLC that have a value of 1 but in the OPCDA server, they remain 0.  If i manually change the state in the PLC from 1 to 0 and then back to 1, the OPCDA server will then show the change.I have tried opening the quick client and performing an async refresh of the cache and device but this does not seem to help. Is there a way to tell the whole system to sync up and ensure the linked tag destination matches the source?

Hi, has anyone had an issue with setting up KepserverEX to read the Modbus kWh address 45100 which is a 32bit float on a IEM3255 energy meter?  KepserverEX reads all the other registers such as Voltage & Current registers which are also 32bit float and returns the correct values.  It won't read the kWh value and just returns a Zero, I've tried toggling Modbus Byte Order, First Word Low, Zero-based addressing and all sorts of combinations. I've even set up a dedicated channel just to read kWh in case there are different settings for different registers but no good.I've tried other SCADA platforms such as Ignition and this reads it fine, so I know I've got the right address.Any help appreciated

Are there any Thingworx Extension developers out there who do not have direct access to there Thingworx (non-prod) server? Our servers are hosted by the PTC Cloud team, so we do not have direct access to the backend.It is not uncommon to be prompted to restart the Thingworx server when trying to import an extension.Cloud Direct offers "Self-Service" features, one being Restart Application. This would be a great feature for this issue, if it worked for all environments. Currently none of the Self-Service features work for our development environment (I am not sure if this affects other Cloud Direct users).  We have a case open about this issue and until it is resolved we have to open a new case for each server restart. I am curious how other TWX Extension developers handle restarting their TWX dev environments.    TIA for sharing!

Where is the location in CWC UI where we can see the bill of material. the service ImportBOM_END on the thing PTC.FSU.CORE.Product.EndPoint_TG in CWC shows success message. But I am unable to see the BOM. Also, in the route manager, I get the message that no Bill of material is assigned for the product.

Hi, i did create a template and this template has a thing shape in it, now i did create inside the thing shape an alert for a property and when i go to the alerts section inside the thing shape i can see the alert no problem and the thing that i created with this template also sees the alert in its properties & alerts section , when i try to change the property from zero to 1 to trigger the alarm manually  the alarm status does not change at all what am I missing ? 

Hi, Can you let me know if there is any way to increase tooltip font size for Bar chart? Thingworx 9.3.0  Thanks