IoT & Connectivity

Hi,I’m currently using Thingworx 9.3.9 and facing an issue while trying to update the property values of boolean properties in a Thing. I’m using the UpdatePropertyValue default service for this purpose.However, the service is not allowing me to update the values for the current time. When I try to update the values for current time minus 2 or 4 minutes, it works, but not consistently.Note: The DataChangeType for these properties is set to value.Method 1: I am using a dynamic DataShape for updating the property values via UpdatePropertyValue.------------------------------------------------------------------------------------------------------var currentTime = new Date();currentTime.setMinutes(currentTime.getMinutes() - 2);var DataShapeparams = {infoTableName: "MyUpdateTable" /* STRING */};var UpdateEntryIT = Resources["InfoTableFunctions"].CreateInfoTable(DataShapeparams);var nameField = new Object();nameField.name = 'name';nameField.baseType = 'STRING';UpdateEntryIT.AddField(nameField

Hi all, I am working on a use case using the kepware API to create kepware tags. Long story short, I want to create many tags with an empty/placeholder address and then can update the address at a later time as needed, but don't know what address will always be there regardless of machine that I can use. When I try to create a tag using the API with an address that doesn't exist it errors, which is why I am looking for a "universal address". I don't have much experience with PLC or address stuff so any help on this would be appreciated. 

Does Kepware enterprise have MQTT Client Driver.Thanks

Hi,I''m trying to use DPM and Analytics, thingworx and extensions are 9.6.When opening the Area Settings under administration page, after selecting an area from the tree, nothing is loaded.The configuration data is the sample excel sheet provided on the import tool extension for DPM.I've done the configuration provided on the Help Center.Is there any additional configuration needed additional to those on the mentioned page of help center?The error logs and pictures attached.  

I have to automate the services from scheduler to generate 10 reports every week based on the hardcoded 10 inputs in service. Each report generates after fetching data from windchill and it service executes upto 5 minutes to generate one report. In this case the server should be available for 1 hour in backend for the generation of all reports.    What are the configuration steps needed to run services for continuous 1 hour.

hi, am trying to connect to my webserver using IIOT Gateway pulgins Configured as REST SERVER,Since it was tested using HTTP during testing , it was working fine , While for Production we have to do it in HTTPS.I Am a not able configure it , Support needed.Thingworx Kepware SERVER EX V6.16.217.0As iam trying to upload SSL certificate, its showing format error.''Failed to import the Certificate. the format is in valid''

 Unable to checkout branch and not showing branch in "Branch/Commit", which I created in Azure Devops

I tried to create an Oracle database trigger using Thingworx,Database connection successful.I created a command serviceAn exception message is displayed after the command is executedHow can I resolve this exception

Hi TeamI have an issue a with a PostJSON request.I have tested succesfully the content below with PostMan.When invoking this a POSTJSON request, seems it can not handle orrectrly the content data.          var c=[ { 'login':'temp', 'SensorData':[ { "Timestamp": 1727265323000, "Quantity": "Temperature", "Value": "19.2", "Unit": "°C", "DataType": "Decimal", "ValueOK": true } ] } ] ;   let params = { proxyScheme: "https", headers: { "Client": "xxx", "Branch": "xxx", "Api-Key": "xxx", "version": "3.0" }, url: "https://api.platform.twinzo.eu/v3/sensors/batch", content: c, }; // result: JSON let result = Resources["ContentLoaderFunctions"].PostJSON(params); Any idea of why it fails ? "Message": "sensorContract.array:\n\tCannot deserialize the current JSON object (e.g. {\"name\":\"value\"}) into type 'System.Collections.Generic.IEnumerable`1[Core.Contract.V3.Sensors.SensorBatchContract]' because the type

I have a menu with a user group assigned to each menu item as follows..There are no users in the test group, and only a few users in the tampa group. However, I am still able to see these menu items in the UI when I sign in. I have tried non-admin user's as well as admin. All users can still see these menu items. What is wrong here? Shouldn't these items be restricted to the user within these groups? This is version 9.0.4

I'm using Ignition to read about 4800 values from some BACnet devices. The on site enteliWEB app shows values updating every few seconds. But it can take a minute or more before Ignition updates the value to something else. They almost never match as it takes too long to get the updated value from KEPServerEX. The default poll rate in Ignition is 250ms and in KEPServerEX the BACnet device is set to "Respect Client Specified Scan Rate" by default. I've also tried the "Request Data at Scan Rate" set to 100ms. The tags always seem to show their scan rate at 100ms. 

Hello,My customer is today running THX 9.3.7 with SQL BDD.The project has turned to a large amount of machine data storage and analysis. We are, so, thinking about a move to a InfluxDB system. Several questions are coming to us:- Is the move to influxDB able to solve our performances issues? How to verify that it could be the good solution?- In order to do this move, are there some existing procedure, REX, advises? Best regards, 

Hi All - We are currently on Kepware version 6.7.1054.0Can you advise of which version of the application we can upgrade to, which is stable ? Appreciate the inputs!  Thanks, Danaraj AG

Hello My tomcat is not starting and when i check in application logs it shows me error related to license . Please find below error and help fix it License file is renamed to ignored_license_capability_response.bin Thanks

Hello I am not able to fetch device id for my thingworx can someone please help me find it? Thanks

Hello , Can anyone please guide me how to read properties from azure in Thingworx? Thanks

Hello people, I am having a configuration as TIA portal - Kepware - Ignition 8.1 Perspective. All my tags are healthy, communication is established and data is reading as well as writing. I am facing an delay issue in this configuration, like when I write on any tag in Ignition or from Ignition to TIA through Kepware, it is taking much longer time to update that tag, almost 20 - 30 secs. If I read/write values on memory tags in Ignition or Simulate PLC in TIA portal, it is acting very normal, the response time is fast within the respective software. All my settings are as per required settings, scan time of Kepware is in msec. I am unable to figure out what is the issue with this.I am using License versions of every software. Please guide through this.

Hi,I'm trying to display an image + text in a dropdown. I have tried two methods..i) under "renderer and state" in the dropdown widget, I'm using a state definition under state-based style definition to add an image. But upon selecting the item we can unable to see the image.ii)creating an infotable with a html field and using it as the display field in the dropdown widget, in this case the text is coming up but the image isn't.Please let me know if their is a way to achieve this, thanks!  

Hello thingworx members, I want to change the color of cell based on a values in advance datagrid. The values are result of SQL query. The column name and it's values are dynamic. Is there anyway I can change the color of cell in the advance datagrid without using  datashape in the state formatting option. Thanks 

Hi everyone,  I would like to use the Tree widget in mashup and my structure for now planned is look as below:- - Step 01   -- Sub step   -- Sub step-Step 02   -- Sub step   -- Sub step So i am going only two levels down so parent and its child thats it. But i am unable to find the format of the data it accepts. Can someone please write the format which it accepts either they are an infotable into an infotable to access it or does it work otherwise? Thanks     

HI, we are connecting multiple Fanuc controllers (15i,16i etc.) to Kepware (V6) through Fanuc Focas ethernet driver. Currently getting 3 fault tags as Battery Low, Fan Alarm and Emergency. Are there other fault tags present for Fanuc controllers and how can we access them to Kepware server.Please guide. TIA.

I am reaching out to address an ongoing issue I have encountered with OPC UA tags in my system. Despite correct configuration on the client side and the camera software visibly indicating alarms, these are not reflected in the client’s system, suggesting a possible interruption in data transmission between our camera software (OPC DA standard), KepwareEX 6.16 (OPC UA standard), and the client’s software.Problem Description: OPC DA Client Reconnecting: The server on the 'Camera' channel is attempting to reconnect due to a GetStatus failure, this error is displayed in kepware. I also see this error: access to object denied. | User = 'Data Client' , Object = ' Camera.Aira' , Permission = Dynamic Adressing. I have enabled the IP address firewall to allow the OPC UA IP address, maybe not correct. I also made adjustments to alarm settings in the camera software's web application have not resolved the issue.Softing OPC Toolbox Diagnostic: Tags within the OPC server group display as half

Hello Community,    I am working on thingworx 9.3 and i want to have compression functionality in thingworx.Usecase:- User would be able to upload vidoes from mashup into fileRepository but before storing into repository it needs to be compress and must have size of around 1.5 mb of file. Is it possible to do that? IDEA 1:Have a phython backend to compress the video and then video can come into thingworx repository via post request IDEA 2: Have/Create an extension directly in thingworx so that user can upload it and then it would be compressed and save it in repository.  Background: I have vuforia studio experience and there the experience gets the video files which are 10 in number and then it shows the videos in experience. i cannot directly upload the videos in experience because i have around 90 experiences for this usecase and each experience has different model and different vidoes in it so that i have made it dynamic and upload the files in rep

Hello Everyone, Does PTC have any solution (Extension/Widget in Thingworx or other PTC platform) for 3D Digital Twin Dashboard? 

Hello Everyone, Does PTC have any solution (Extension/Widget in Thingworx or other platform from PTC) for 3D traceability?