IoT & Connectivity

Hello All,we are migrating applications and data from Thingworx 8.5 to Thingworx 9.6. In Thingworx 8.5 the Manufacturing apps were being used especially 'SCO_Common-extension Smart Connected Operation Common Tools Extension'. Instances of the Thing Templates PTC.ISA95.PhysicalAssetThingTemplate, PTC.ISA95.SiteThingTemplate, PTC.ISA95.ProductionLineThingTemplate were used is there any way to transform these Thing Templates and migrate them to Thingworx 9.6?ThanksDimitri 

Hi, This is Sai Ram Choppavarapu, We are facing an issue related to kepserver license activation with Mykepserver credentials.Same credentials are working for eSupport but not for Mykepserver. Tried to change/forgot password but new password also not working.Getting an error "Your login attempt has failed. Make sure the username and password are correct". Thanks & regards,Sai Ram Choppavarapu.

Hello, I get following error when I want to search for a referenced service : "The Relationship Subsystem must be enabled, configured, and running to view references. You can manage this from the RelationshipSubsystem.". When I go to the "Subsystem:RelationshipSubsystem" it's already enabled because for other entities(things) it works. Any idea what can be the problem ? Regards,Izzet

Hello, I am trying to get the thingname of the a service that called another service. Suppose we have a service called ServiceA that can call a ServiceB in Thing1, and a ServiceC is also able to call this ServiceB in Thing2. Suppose service3 is in a Thing3. I want to know if there is a way to trace what thing called ServiceB. Is this possible?I'm in Thwx 9.5

Is there a way to check the property history?Let´s say I add a property and the property changes from 1->2->3->4->8->2->1->3 or something like that.Is there a way to see the change history? For example to get the time it got updated to 1 and then the time it got updated to 2 and so on.

Hi, I am trying to get the implemented shapes for a thing template. I do not have a thing created yet using this template but want to be able to call this GetImplementedShapes() service but just for the template not for a thing. Any ideas on if it is possible to get the shapes implemented on just the shape itself?

can I merge recode that same timestamp    this is code to tablelet params = {infoTableName: undefined /* STRING {"defaultValue":"InfoTable"} */}; // result: INFOTABLElet table = Resources["InfoTableFunctions"].CreateInfoTable(params);newField = {    name: 'value1',    baseType: 'NUMBER'};table.AddField(newField);newField = {    name: 'value2',    baseType: 'NUMBER'};table.AddField(newField);newField = {    name: 'timestamp',    baseType: 'DATETIME'};table.AddField(newField);// result: INFOTABLEtable2 = Resources["InfoTableFunctions"].CreateInfoTable(params);newField = {    name: 'value1',    baseType: 'NUMBER'};table2.AddField(newField);newField = {    name: 'value2',    baseType: 'NUMBER'};table2.AddField(newField);newField = {    name: 'timestamp',    baseType: 'DATETIME'};table2.AddField(newField);  table.AddRow({value1:10,timesta

I've tried duplicating the data table entity in composer, but it did not copy the data over.  If I use the service AddDataTableEntries, to import the data as an infotable, it does not copy the meta data.  Is there a way to copy data including the meta data from a data table to another data table?  I need a data table with the same data, but with a different data table name.

I want to bind the Database record in a ThingWorx grid with "Column span" as shown below. I am using the ThingWorx version 9.3.8-b1504. Kindly suggest me with the steps and which Grid should I use for this cause?  

After some time being working with Thingworx APIs I would like to know a bit more about their internal functionality.   When i make a get request , how Thingworx handles this ? at which level? if anyone can explain the logics of how this works internally , it would be of a good help    Many thanks   

Hi,   What different Tech Stacks can be used to do the Automation Testing of Thingworx Dashboards?   For example,  how can we use Playwright in PTC Thingworx Dashboard Testing?   Thanks,

Good morning, I would like to create a tag, mentioned boolen type flip-flop, which the automation will set to 1 and I would like Kepware to automatically and immediately set to 0.In this way I can alert the automation when communication is missing.I found a thread that covered a similar, but still unresolved topic:Solved: Disable tags when PLC is offline and re-activate w... - PTC Community Thank you.

After computer reboots client connection to the OPC UA is refused until service is restarted.  Issues with service starting and accepting clients after initial computer starts for the OPC UA end point.  Once services are are restarted client connections work great.  However, we are unable to figure while after computer reboot / startup our client connect is refused until restarting service.  We have use KEPServerEX v6.5.829 as well the latest KEPServerEX v6.16.203, these versions have not resolved the issue.  

Hi,   I would like to invoke the Scheduler, which will run the services needed for all the connected Things.   Do we have any Code Snippet that can do this?   Thanks,

I try to make a connection with a Rockwell SLC over DH485. For this connection I use the controlox ethernet driver. In RSlinx there is a topic made for this connection with the following path: ip-adress\Backplane\4\Channel\14\DH485\3. We want this connection in kepware instead of RSlinx, how do i do that?

I'm working on integrating data from two separate SQL queries within ThingWorx. Here's the scenario:First Query: Fetches data from table based on a specific value.Second Query: Utilizes data from the first query and joins with new two columns.I need guidance on how to effectively merge these two SQL queries within ThingWorx. Specifically, how can I pass results from the first query as parameters or dynamically construct the second query using data fetched from the first query?Any examples or suggestions would be greatly appreciated!

Hello Dear Community experts,        My question is that i have 6 pdfs in ThingWorx repository each contains 1 page  which i send from Vuforia Studio to ThingWorx and when these 6 pages are generated and sent one by one, then afterwards in the end i need to fetch these 6 pages and merge them and send it to ThingWorx so that 1 pdf will be generated. I am sending file as a blob to save the pdf pages on ThingWorx and now my question is how can i get these pages in front end (Vuforia Studio) again. I know the service getFileListingsWithLinks but there is only downloadlink acutally and i cant see blob in any service.   PROCESS: I was doing before that i was generating single pdf after generating each page on client side and send to thingworx but my vuforia app crashes sometimes because its so heavy process even in PC it takes around 35 seconds to generate the pdf and in ipad its around 26seconds but In PC the process never breaks even though it takes long

Consider a hypothetical example of a steel manufacturing company. The company has 50 motors and 50 sensors. So lets say my thing model has 100 things with 10 different properties. Each thing will denote a physical object. Now is there any rule or formula on how many value streams I need to create to log the data. I can create one value stream for each asset or 1 VS for 2 or more assets etc. I want to know how can I make a stable solution architecture over here. Will it be good if I own one or more database. One for the thingworx and other for storing value stream data. I want to ask below question.1. Is there any rule or formula on knowing how much value streams we need to create.2. Can we store data in separate database or in separate tables.3. How will storing and querying the database for showing values in mashup will have an impact on the performance

Hello All,Good day! we are implement in the Disaster recovery on Azure, I just want to know if we make available of thingworx server from one region to another region.1. Is there any impact on my custom applications?2. If we deploy new features in thingworx application in region1 then will it refelect same in region2?Just make me clear how this works of availability of thingworx server in different regions when any disaster is happened. Thanks KSM

I have configured a Thingworx stack with Zookeeper and Ignite.3 Thingworx nodes in HA (active-active). (ver 9.4)3 Zookeeper nodes in cluster mode. (ver. 3.9.2)2 Ignite nodes in cluster mode. (ver 2.15) All nodes startup fine. I can create and update a thing, and then I can see the changes in all Thingworx nodes. The problem is that I thing that not use Ignite cache, because I see this error log: 2024-07-03 18:42:34.710+0200 [L: ERROR] [O: c.t.t.Thing] [I: ] [U: SuperUser] [S: ] [P: platform1] [T: pool-8-thread-1] Unable to initialize thing blog-test-om, Ignite instance with provided name doesn't exist. Did you call Ignition.start(..) to start an Ignite instance? [name=twx-core-server] Where I should to put those instance name? my cache block in platform-settings.json is: "cache": {"init-timeout":"30 seconds","provider-type": "com.thingworx.cache.ignite.IgniteCacheProvider","cache-mappings": {},"ignite": {"instance-name": "twx-core-server","default-cache-mo

/**@Name: Hrishabh Sharma**/Composer INPUT Offset = result = (new Date()).getTimezoneOffset(); ----Note: Input (offset) shoud be from In Composer (Expression) try {var startDateSelected;var endDateSelected;var StrandName = Strand_Name; if (Offset === undefined || Offset === null || Offset === 0) {Offset = (new Date()).getTimezoneOffset();}var diff1 = (Offset - (new Date()).getTimezoneOffset()) * -1;var diff2 = (Offset - (new Date()).getTimezoneOffset()) * 1;if (Start_Date !== undefined) {startDateSelected = dateAddMinutes(Start_Date, diff1);}if (End_Date !== undefined) {endDateSelected = dateAddMinutes(End_Date, diff1);}// result: INFOTABLE dataShape: "CastingStrandParameterLog_DS"var result1 = Things["Postgresql_TH"].CastingStrandReportForVisualization({Enddate: endDateSelected /* DATETIME */ ,Startdate: startDateSelected /* DATETIME */ ,StrandName: StrandName /* STRING */});var sorted_infotable = result1;var rowSize = sorted_infotable.getRowCount();me.tes = rowSize;for

   The above general request grid is populated using a collection widget... now when clicked onreopen button, a pop-up window will opened like below. On close of this pop-up window I would like torefresh the grid.I tried by binding the "windowClosed" event of the navigate function to refresh mashup in the collection widget mashup but the grid is not getting refreshed.....Would like to know if their is an alternative way to refresh the grid.

In ThingWorx, I have set the session timeout to 15 minutes. After the session times out, the expectation is that ThingWorx will redirect to the login page. Alternatively, a pop-up should appear with the message "Session timed out. Please log in to continue" and an OK button. Clicking the OK button should then redirect to the login page.Is there a way to implement this functionality? Please provide the code or implementation steps.

I have ThingTemplate, A_TT, and have service CallService. CallService has Allow Override false.I have Thing, B_TH, and it was generated, with A_TT as Base Thing Template.It include properties and services from A_TT, also CallService.But CallService in A_TT was changed one month ago (imported). And yesterday also (by editing). But when I open CallService in B_TH, I see old version of code, including none of changes mentioned.If I push button on mashup connected with this service, it behaves like yesterday changes were included, but one-month ago changes not. (wrong observation on my side)TWX used: 9.5.1-b359Thing was closed in Composer, Edit was cancelled - but it still does not show correctly. Problem does not look like browser connected, I've asked other developer for help, he logged with different PC and different account - and it's exactly this same.Created new Thing based on this template - changes are included. 

Good day everyone, We've been trying to use the Git Extension (5.0.) to synchronize changes between a DEV and a PROD environment, both using the same repository and setup. This has worked before, but when we tried to import a slightly larger amount of changes for a first "feature update" to our PROD environment, we noticed that after the import, it says everything imported successfully but barely any changes made it over. A new thing with some services made it over, but from what I can tell all changes to Mashups, Things and ThingShapes were lost - or rather, not imported properly. When checking the files and logs, we found the following details:After pulling on the PROD system, the changes are *visible* - we see the commit and the changes made to the file in the preview window.When downloading that very same .xml or viewing it directly on the server, it does NOT show those changes.Has anyone had any similar experiences? The whole export/push process worked really well,