IoT & Connectivity

Dear community, We upgraded from Thingworx 9.3.13 to 9.5.2 which mostly worked OK. After restart I am encountering this message in ApplicationLog:[SECURITY AUDIT Anonymous:@unknown -> /ExampleApplication/org.owasp.esapi.reference.validation.StringValidationRule] Input validation excludes canonicalization. Context: setHeader Input: attachment; filename="plotly-basic.min.js"; filename*=UTF-8''plotly-basic.min.js I am loading the plotly library (from local repository) on several mashups and the warning shows up whenever the according mashup is loaded. The Mashups work fine. In Release 9.3.13 we did not receive this warning. I also checked the files ESAPI.properties and validation.properties in ThingworxStorage/esapi folder but they haven't changed. What is the warning telling me? And more importantly, how do I get rid of this message? Thank you in advance for any kind of supportBenny 

I have Installed ThingWorx and forgotten my administrator password. Using Thingworx 9.5.1 with Postgres SQL.let me know in case anyway password can be reset.

I have installed Kepware 6.15.154 while installation I have not asked about username and password.After installation when  click on Setting it asking for password. What is default admin password.Also it was not connecting to thingworx.

I am using ThingWorx Platform Release 9.3 and DatecodeSP9Not able to select a record from Grid widget. It's not regular but frequent behavior. It occurs mostly when there is a single record in Grid. After reloading the page, it again starts working. Please refer to the video attachment as well

Not sure if what I want to do is possible, I can't find anything solid saying yes or no. I am using Kepware now to log data to an SQL Database when a tag changes. I would also like it to create a CSV file at the same time automatically. Is this something that can be done inside Kepware? Tyring to keep everything in one place if possible. Thanks!

During EMS installation on arm device I get the following error -bash: ./wsems: No such file or directory below the system information:Linux imx8mm-icore 5.15.71-legacy-imx8 #18 SMP PREEMPT Mon May 13 12:33:59 CEST 2024 aarch64 aarch64 aarch64 GNU/Linux here the ems version: Microserver-Linux-arm-hwfpu-openssl-5-5-0-2778 I've already try to follow the article  CS289594 but It didn't work Someone has solved this issue?thanks in advanced

I'm looking to create an custom event in Java SDK using Eclipse that logs event in Audit logs when I download a file using a custom action. I have to log the information like which file is downloaded, who downloaded file, when file is downloaded under which category etc.I have to build this file and import this extension in thingworx.I need help in the steps. This is totally new to me, so please help me from the basics.Steps I have followed:1. Installed eclipse2. Download  Eclipse Plugin and  Thingworx extension3. Configured them in eclipse

I am configuring Thingworx 9.5 in our linux box.I have created twx_db database using the thingworxPostgresDBSetup.sh and thingworxPostgresSchemaSetup.sh. Databases are created successfully. And have used twx_web as the user for this database. Am able to connect to this database using   Also am able to query root_entity_collection table:  But when I start my thingworx server, with below configuration. But I get the error : 2024-06-07 07:40:16.522+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: SuperUser] [S: ] [P: twx0] [T: main] Configuration setting ContentTypeSettings.supportedMediaEntityContentTypes cannot be null2024-06-07 07:40:21.945+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: SuperUser] [S: ] [P: twx0] [T: main] ERROR: relation "root_entity_collection" does not exist_ Position: 242024-06-07 07:40:21.945+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: SuperUser] [S: ] [P: twx0] [T: main] !!!!! Error loading model2024-06-07 07:40:21.961+

Hi , I'm interessted in getting data from Thingowrx API and format it then store it in InfluxDB.  I'm using Thingworx API as follows: https://thingworxplatforme/Thingworx/Things/Machine_A/Properties  Where can i get timestamp ?  thanks 

As I understand docu for Session parameters, it should be cleared every time I switch off browser (and in few more cases). But it looks, like it's kept forever. I have application, where you choose area, and data for this area are presented. Then you can choose any location from this area, and application generates more detailed information about this location only.As this process takes a lot of time, I've decided to store them as session parameters. If they are needed again (eg. to generate chart), I take data from session parameters, do not re-generate them again. And at this point, it works.But I was using this application yesterday. Closed all browser windows. Switched off computer. 19 hours later or more, I log into TWX - datas are still there. Logout, close browser, open different browser (previously it was edge, so I used Chrome), log into TWX - datas are still there.Have checked timeout, keeps default value (30 mins).Is that normal behaviour? Does it depend on some setting

Hi Team,We have Fanuc molding presses that we want to collect molding data from using OPC UA through the Linki 2 opc server (it is a fanuc software that acts as an opc server amongst other functionalities) But it uses euromap 77 standard and Event based data reading, not subscribe.https://forum.inductiveautomation.com/t/fanuc-linki-2-euromap-77/90995https://www.fanuc.eu/hu/en/iot-solutions/roboshot-linki2In addition, what is the event base data reading. because in our kepware it is come up with exception and poll based.https://www.ptc.com/en/support/article/CS397586https://community.ptc.com/t5/Kepware/Euromap-77-and-OPC-UA-client/td-p/943756

We have connected Mitsubishi FX1N, 2N, 3G and Omron PLC to the KEPServerEX using respective drivers through ethernet encapsulation mode and all PLCs are communicating with KEPServerEX as expected. However, we are facing the issue in Mitsubishi FX1N PLC when connected to KEPServerEX using the driver Mitsubishi FX through physical medium as ethernet encapsulation. Ethernet encapsulation is performed through MOXA Nport (TCP server Mode).Observation1) The communication between KEPServerEX and FX1N PLC is success and can be able to read PLC register data as expected.2) But whenever PLC get power restarted, observed abnormal/random values in PLC registers (Only in FX1N PLC).3) If KEPServerEX connection removed then no such observations noticed in FX1N PLC

Hi all, I have been experimenting with the Kepware Configuration API, specifically creating tags. I see that the data types in the API (EX: "servermain.TAG_DATA_TYPE": 21) are integer form, but I am unable to find a table that shows which data type converts to which integer, and when I create a tag without putting in a data type in the content it doesn't seem to automatically get the correct data type. Anyone know what integers correlate to which data types? Thanks!

Hello All,I have a service which takes a input in string (it is basically a parent equipment name) in the output I am getting an infotable I want to print all assets under that parent. I am to do that but only first equipment is getting printed. PFA and also check data type I might be missing something  Thanks

I have a gauge I would like to change color of values inside that ring which go from 0 to 100 those are white I would like to change it to black.

Hi, I'm fairly new to using Thingworx API and API in general.  I want to get data from Thingworx using API get json  format and then push it to influxDB and finalluy  to Grafana for vizualisation. My ideas are not clear on how to architecture this ? where to preprocess data , vscode or influxDB ? and then how to automate data fetching? As i understand API call to Thingworx returns data at time of request..  Thanks 

Hello dears from the ptc community, I am reaching out to seek assistance with an integration issue I am experiencing. In may company, we have a machine with a Rockwell setup that includes a CPU 1756-L72S paired with a 1756-L7SP (partner) and a 1756-EN2T in slots 0, 1, and 2 respectively, within a 9-slot chassis. All remaining slots in this chassis are currently occupied.Additionally, within the same panel, we have a remote rack also in a 9-slot chassis, featuring another 1756-EN2T for Ethernet communication with the CPU. This remote rack has a single spare slot available in position 8. The communication between the Ethernet cards in the main and remote racks is done by a Stratix 5700 (1783-BMS10CGP). Following the implementation of this project, I have been tasked with connecting our process information management system OPC server, specifically KepserverEX 6, to the machine to make available a complete set of controller tags. To use the spare slot in the remot

FactoryTalk View SE version 10 - using MODBUS Serial - addresses are not active until I open up Quick Client, Once I open up Quick Client, the addresses in Factorytalk View SE show up. then once I close Quick Client, the addresses do no come through and do not show up.  

Hello,  i'm using Thingworx at my work place and i'm trying to understand how Thingworx API works. Is Data requested from the Database? How the data flow works , for a GET request for example ?  Many thanks 

I have this service getprocessdata which returns START_DATE and COMPLT_DATE.I am calling this service inside of another service that generates report where I need to display start and complete date coming from my getprocessdata service, but the date time  getting returned is in utc.I also created a demoservice where I called the same service getprocessdata and printed the start_date keeping the output set to dateTime, the output was as expected.why is such conversion taking place.Things I have tried:converting the obj.entry storing start and end date to date time, long but still getting date time in utc used var start_date = new Date(table_start_Date); still getting in utcCould someone please help me out on how to prevent this date time conversion.Thank you in advance.

I uploaded the file to SystemRepository. But I can't read.    

With TWX 9.1.5, I've used Grid advanced widget to present infotables in mashups. If I wanted user to allow change sorting criteria, I ticked "enable sorting" in widget setting, and had buttons for operator to change sorting criteria (as far as I remember, it still needed to define service to make sorting).With TWX 9.5, I use Grid - and have no setting called "Enable sorting". Was the name changed? Is this setting still available? If not - how can make interface for operator to allow him to set which column should be treated as sorting criteria, and also change it ascending/descending?

Hi Everyone, I came across the doubt like I have three services for eg. serA, serB and serC. serA is used as input parameter (which is taking input from text widget and dropdown widget)  for both the service B and C now the bindings which I have done is when serA  invoke completed then it triggers both the serB AND servC and the serB all data goes to grid data and serC all data goes to bar chart (which is basically count of grid data column)now how I want is the service  C should trigger after serB invoke is completed (means data in grid loaded then chart dislpy) or both should occur at the same time   so suggest me proper bindings The problem which I am getting is sometime grid data loaded and bar chart isn't loaded while some time bar chart is loaded and grid is not so my requirement is either both should load same time or bar graph should display after grid data is loaded.Regards,Lav   

Hello,My customer would like to change Java to openJDK on Thingworx platform 9.3.7.Could you help me to find the OpenJDK version this platform can support . Thank you in advance. Best regards

I want to Use Schedule chart widget I have created a service which gives result as a infotable in infotable I have two columns Resource and datainfo.Please find added screenshots