IoT & Connectivity

Hello, I am pretty new to Kepware and was hoping for some guidance.  Using advanced tags or Thingworx, is there a way to convert decimal data coming from a Siemens PLC to ASCII and feed it into Thingworx?  The result I need to get should read like +99.9I was able to find a chart that shows decimal to ASCII, but I am not sure how I can make that conversion using Kepware/Thingworx. Using the chart I have, I can see that a byte sending a 43 from the PLC should be a '+' and a 26 should be a '.'  I am just not sure how to get those numbers to translate to those characters for the Thing I have created in Composer.  Nothing obvious is jumping out to me using advanced tags.  But I am very new to this software, so maybe the solution is very obvious?  Maybe I would have to create something in Thingworx using coding?  I'm not sure if it's possible or what approach to use.  Thank you for your patience with me!

Hi, I'm getting the same issue. I´m using this image Tomcat9 Is there any update to solve this issue?  

I have a Chronos data logger in a machine that hosts an OPC-UA server.KepserverEX6 now accesses this data logger.The configuration is as follows:Driver: OPC UA ClientChannel Name: 207050_DataLogger_Test2Encryption: Basic256Sha256Message Mode: Sign and Encrypt Device Name: 0554 Now I added for Testing Pourpose a Tag:Name: PT100_3Adress: ns=1;s=Logger.PT100.3Data Type: Double This is working fine with the Quick Client.  But what I realy want is a Dynamic Tag from a Python Programm:That we do not need to add the Tag in Keyserver, but Easy get Access over the Kepserver OPCUA Client with tunneling. why does the adress do not work? ns=3;s=207050_DataLogger_Test2.0554.ns=1;s=Logger.PT100.3The Error Mesage that i get is:opcua.ua.uaerrors._auto.BadNodeIdUnknown: "The node id refers to a node that does not exist in the server address space."(BadNodeIdUnknown)

Hello Pai, Could you please elaborate how we can achieve this by State based formatter with an example.   Thanks KSM    

Hi,I have a main mashup which has some widgets. I added a button in main mashup which is for popup mashup. when I click on that button, a popup mashup is  getting populates. In popup mashup I have a dropdown widgets which I bind with the Things service like GetImplementingThings.So now I want to know how  can we get back to main mashup from popup mashup after selection of thing from dropdown? Thingworx version-9.3.9

Hello Folks , I am not able to find Thingworx 9.5 release notes on ptc support site. Can anyone please share the release notes for it if possible. Thanks

Hi, How to redirect users from accessing the Navigate Home landing page, I have an alternate mashup created and whenever user tries to access the default landing page by URL or any form, I wish to redirect to the alternate one.   great to see answers,...John

Dear  Team,I hope you're doing well. I'm reaching out to let you know about an issue I encountered while trying to access the .NET SDK resource for ThingWorx on the PTC Support site.When I clicked on the link provided (https://support.ptc.com/appserver/cs/software_update/swupdate.jsp), I got an error message saying:"Access Denied - Insufficient Privileges A problem was encountered with your web account. Please contact eSupport Help Community to resolve this issue. We apologize for any inconvenience."Since this resource is essential for my ThingWorx training, I'm kindly asking for your help in resolving this promptly. Could you please grant me access to the .NET SDK resource or assist me in obtaining it?I would greatly appreciate your prompt attention to this matter.Thank you,

Hi, I have created a custom widget for TWX using eclipse. i have created a property in ide.js file and in runtime.js i have function which gives a base64 value of an image as output. how can i update the property value with this variable value. I have tried using this.setProperty() to update the property value, and the updated property value is displaying in console with this line this.getProperty(propertyname) after this.setProperty() line, but not changing if i bound the property to some label widget to check the change.

Hello I am trying to upgrade thingworx but it is failing with following errors Error executing action `run` on resource 'execute[upgrade path installer running db scripts: "D:\PTC\ThingworxFoundation/thingworx/update/update_mssql.ps1"]Mixlib::ShellOut::ShellCommandFailedAny help would be appreciated.Thanks

I have an KEPServerEX 6 and have a installed one OPC DA Client connection.This OPC DA Server is on the some Windows and the connection is working fine.When i cancel the a Connection from the OPC DA Server to his clients the signal get Bad and then alsothe Singal in the KEPServerEx get bad. But the Problem is the _Error Bit of the Device in the KEPServerEX keeps false so i dont know that i have an error.I tried then to activate the watchdog of the device but the KEPServerEX switch da setting back to deactivated without any message.

How to execute a thing service automatically in every time interval(10 second)by using subscription.

The platform log shows that Thing[xxxx] is not running. In this case, all services in this thing cannot be executed successfully. If any service log in this thin thin is executed, this error will be reported. Maybe it will recover on its own after a while, or maybe it will have to be done by restarting Thingworx. Can't find the reason? Is it possible that the service takes too long to execute or is called too frequently as an interface, leading to the exhaustion of memory resources, has anyone else encountered similar problems, and further in-depth analysis to reach a conclusion and solution ?

we can get thing properties with java sdk  like blow，InfoTable table = Client.getClient().readProperties(RelationshipTypes.ThingworxEntityTypes.Things, "F1_FL_Alarm", 8000);it inherit from remote thing，but i don't need inherited properties  and i don't want to exclude this inherited properties by myself ，is there any other way to resolve it？

Hi Community Team, I am using state based formatting in Pie chart to show the colors, earlier it was fine but since past few days the colors are not coming for some fields, but for certain inputs. But for one input all the colors are coming fine.For eg : For Hot Mill, Production is coming as white but for SMS Cold Mill it is showing the right color.

For a gauge widget there is a valueDisplayMode property that shows the value. I have set this to inside. The value is shown within a rect element as shown below. I was wondering if there is a way to make this bigger. I found the css to do so but it is within a Rect element that I cannot access in composer custom css. The reason is because there are multiple Rect elements with no identification associated on them at the same level as this one. Below is the element info in chrome tools. If I change the highlighted Rect height/width/x/y, this will work. The issue is that I cannot find a way to do this from composer. Alternatively, if there is another way to achieve this, that would probably be even better.    

Hi I am able to view the order list in the htmltext area. I have admin / composer access.But for mashup read only users cannot see the order list. Ex - <ol type="i"> <li>Machine fixing</li></ol> displays like below to me but not for other users, They can see other data in the same screen. 

Hi Is it possible to execute a .exe file in the SystemRepository of ThingWorx 9.3.8. If yes, how to do it? Thanks in Advance...

I have only one entry in my datatable with 4 fields. One of the field is primary key for that datashape. Now my question is i want to update this entry but that primary key value would also be updated. Now the confusion is how can i do that? I have the service UpdateDataTableEntry and AddOrUpdateDataTableEntry but these both services creates a new entry because the value of the primary key changes too. what is the best solution in this regard should i delete the entry first and then add the new one or how you can see this problem?currently i set another primary key and just updates the value with this hardcoded primary key.  const serviceName = "AddOrUpdateWaxingCan"; const LOG_PREFIX = me.name + " :: " + serviceName + " :: "; logger.info(LOG_PREFIX + "Start Service"); let waxingDatatableEntries = Things["QGate.WaxingCan.DT"].GetDataTableEntryCount(); let dataTable = Things["QGate.WaxingCan.DT"].GetDataTableEntries({ maxItems: waxingDatatableEntries }); let dateNow = Da

Hello everyone,   I wanted to check if other people also have the same issue where you get the prompt to login (Chrome prompt similar to this):   to the composer but after pressing sign in with correct information, the popup will come back at the very least one more time and you have to press sign in again.   This keeps happening even though I am sure I have the correct username and password saved in the chrome "wallet".   I know others in my company also have this issue, so it would be nice to know if it is an issue within our company or if others also face it.   Thanks, Jens

I have uploaded a blf file in Repositry but when i click on it i download it as file with name fileRepositryDownlader. My QUESTION 1) When i download a file. It needs to be the same file blf type file which i have uploaded it. (My major requirement is that i want to download it from mashup.) 2) When i click on file in mashup it needs to show me the file content same as we open PDF in mashup. ABOVE file looks when i download it below you can see in mashup it shows like that.I have uploaded it manually in fileRepositry.  

In Thingworx 9.5, In  Fileupload widget upload button on disabled state is getting misaligned if the custom css is given to upload button, we have tried using different css selectors for disabled upload button but its not working. How could i handle the disabled and enabled states of upload button CSS?

Hi there,  I am looking for a solution on the upgrade process regarding inlfuxdb and thingworx. I managed to successfully upgrade influxdb from version 1.8.10 to 2.7.5 and I am able to succesfully connect a new persistence provider to thingworx. Not able to see an of the data that is present in the data base. On the influxdbV2 frontend hosted on port 8086, I am able to view the historic data, so i know i haven't lost the data. It's bucket name appeared a thingworx/autogen, so i renamed it to thingworx as that was the settings in the persistant provider. When we do a query named property history, we get an error with code : 2006Any help or assistance would be appreciated. Thanks

  I need to log and show case the STRING attributes in AMU. I'm having a following queries,   Is STRING attributes logged? in MSSQL or Value stream? How to log the STRING values? What is best practice to display STRING values if we started logging? What if the asset status coming as STRING? Ex. ACTIVE (Running), ISSUE (NOT RUNNING). How to calculate Runtime and Downtime of the asset for the selected time interval? @mstarnaud 

HeyI connected a new S7-1200 type controller under the Siemens TCP/IP ETHERNET Driver and I get an error in the event log ofTime limited usage period on feature siemens s7 plus ethernet has expired.I would love to understand the essence of the error or why it is created? Is the definition not good/accurate or is it an inappropriate type of license?If the settings are not good / accurate - I would appreciate your help.Thanks,