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Anyone else waiting weeks for Sales support to call, email you? It's been a week and no one has reached back to me about quote for support for KepserverEx.
Good day. We use KEPServerEX 6.6.350.0. During installation it installed Microsoft.NET Core 3.1.31. Can we upgrade Microsoft .NET Core 3.1.31 to Microsoft .NET Core 3.1.32? Thank you.
Dear community,I am trying to connect to a device with UCON;I can communicate with the device with ASCII strings over a terminal;unfortunately it doesnt work if I enter my ASCII string in Kepware.The device only recognizes ASCII strings; if I copy my ASCII string from a converter with the CR and LF into the terminal it works and responds.If I try to insert the string into Kepware's Interface it doesnt work.Manully inputing the string and entering ALT+13 for CR and ALT+10 for LF also doesnt work.The device doesnt answer to the string. How else can I enter CR and LF into the interface? I can't seem to find anything about it on the net or help.Thanks in advance.
I am reading some tag values programmatically and for some reason the Kepware tags being read are passing the system time instead of the recorded timestamp value. I can see the correct value when viewing in the QuickClient, however when I call on the program to read the values the timestamp value is changed to whatever time the read is made. Has anyone ever seen something like this?
Hey guys ! I know this question has already been asked but no answer was given.I am using the KEPServerEx V6 and I want to read values from #10000 and beyond (there is no letter at the beginning, just #) via the Fanuc FOCAS com. protocol. When I try to do so, I am getting the error : "Address '#10095' is out of range for the specified device or memory type." There is nothing for that range of addresses in the appended pdf. Thank you !
Is there a way to test the system tags of the PLC ? (The devices have no connection the actual physical devices) I've the "._System._error" tag connected to a SCADA and wanted to display the tag to show some sort of lifesign to the device. Regards,
I am trying connect my Power Monitor 1000 (Allan Bradley) to Kepware for data collection. I am using the Modbus TCP/IP driver but I am currently having problems reading float values in Kepware. In the datasheet as defined, there are two modbus addresses to represent one float value. When I try to view the data in OPC client, the data shows that it is unknown and has bad quality data when I try to add both addresses. When I add just one of them, the value just stays 0 like L1,L2,L3 current in the picture below. The device configuration is: The data for the integer comes through correctly but with an update count of only 1 for all of them. What could the issue be here for data collection for this power monitor through kepware? Thanks
As a system integrator, I have no idea how many Kepware licenses I've sold to clients over the past 20+ years. Two weeks ago, I was able to log into MyKepware account, open a support ticket, browse the knowledgebase, download software. Now, I can't do anything. Hoping that somebody in eSupport sees this. It says: Access Denied - Insufficient Privileges You are currently setup with a Basic PTC.com Account that does not provide access to this area of eSupport. This means that you may have an active PTC Global Support agreement however you have not yet Upgraded your Account to reflect your Support entitlements. To access this area please Upgrade Your Account. OK, so let's upgrade my account. Besides "upgrading an account is easy".. Bull**bleep**, I need a Customer Number, Service Contract Number, Sales Order Number or Security ID. I have none of those. My clients probably do. Good luck finding the person that knows where these are. I can log into the server an
I have a problem with KEPServerEX and inputs.opcua telegraf.I collect data with kepware use telegraf inputs.opcua. When I use advancetags/tags with good quality, I don't have problem. The problem is when the quality of advancetags/tags changes to bad (for example, driver stop working). My Kepware after a few minutes or seconds (no rule) stop working (My dataLoger no sent to sql and opcua no work). Application can't start(I click on it, it load, but the project never compiles), only reset server or service runtime to fix it. Off course, I don't have any event log about this problem. Where is problem...?I test with: kepware version 6.9/6.13Telegraf version 1.24/1.25/1.26
Hello, is there a way to disable the certificate verification on startup for Kepserver 6.8 so that I will not get error message like this "The UA Server certificate is expired. Please use the OPC UA Configuration Manager to reissue ... "
Hi, I am currently configuring some Advanced Tags in Kepware and I would like to round up some of the values that come up from the machines. For example, if it is 35.5 , round it up to 36 and ranging from 35.1 to 35.4, round it up to 35. Is there a way to do it? What we are looking for is a function or formula to round up a number with standard procedure.When it is 35.5,35.6,35.7,35.8,35.9, round it up to 36.When it is 35.1,35.2,35.3,35.4 , round it to 35.
As per this thread - same issue Hey @IMM, Did you manage to access those adresses ? I have the same issue. Best regards
I have installed KEPServerEX6 with below Activation ID for Alarms & Events. UPGRADED V6 ACTIVATION ID : Question : Is it possible suppress "Quality Changed" events generated in KEPServerEX6 ?
Hello community, The Data Logger poped out a warning window showing "unable to retrieve column information" when I was setting up the column mapping for a tag. My ODBC data source (32bit) had been configured and tested successfully, so as the target table in the database. I tried reinitializing the enviorment and reconfiguring the data source but did not make any progress. The snapshots are attached below. Any suggestions are welcomed and appreciated. Thanks again for your attention.
I tried to install kepware edge on an EC2 instance. But the error message shows 'command not found'. I tried multiple variations of the command by just using the filename, or the file name with location, but the error persists. The command for getting the CLI which is this command+ '--help' also shows the same error. Are there some other steps to install Kepware Edge on an EC2 instance (I have already installed default-jdk and lsb)?
Hello community, I hope you can help me. I am trying to connect Csense with kepware (6.4 version) with the block "OPC Classic Client source" I have made the configurations both from GE and kepware as is, enable port 135, DCOM settings, but I still do not connect them, for the moment I just want to show both a graph in real time in conjunction with its historical. I am getting all the data from a siemens 1500 plc. If someone has done something similar I hope you can support me. I remain attentive to your comments. I attach images.
OPC Software: KEPserverEX (Kepware OPC server software) Third party software: VB6.0 (Visual Basic 6.0) (OPC Client) There is a channel, device and tag items are available in Kepware OPC server and would like to read value of OPC tags into VB6.0 software using OPC DA or any other easy method. I would like to read/write value of OPC tag from VB6.0 software. Could you please help me providing the source code and supported files so that I can assemble in my computer without any issue. Thank you.
We are working on a scenario where we need to provide one set of two redundant OPC UA Servers that act as a proxy between our customer's system and multiple individual sets of redundant OPC UA servers.Because I do not have experience with connections to redundant OPC servers and OPC UA itself, I am not sure if this is at all possible and which packages I need for this. I tried contacting local system integrators as well as PTC itself, but I'm not getting any response. My hopes are therefore on this community! Any advise is much appreciated.Secondly there is a note from the customer that mentions functionality that is easy to understand and makes sense in a way, but it not mentioned anywhere in documentation: Buffering shall be turned on for the proxy OPC Servers to ensure that data collection continues when connection with the customer is lost. All buffered data will be transferred when the connection is restored. Check and confirm buffering duration. Is this at all possible
loaded Focus 1/2 libraries to the KEPSeverEX 6get this message for all the focus driversDate Time Level Source Event6/13/2023 1:14:10 PM Warning KEPServerEX\Configuration Unable to load driver DLL 'C:\Program Files (x86)\Kepware\KEPServerEX 6\drivers\fwlib0DN.dll'. Reason: Version mismatch. I could use some guidance with this
Hi, What is the maximum number of tags that can be configured against a single kepserver instance in a Server without any performance issue? I know the number of channels and devices are depends on the driver used. but my question is not about it. It is all about total number of tags per single Kepserver Instance without any performance issue. Your answer will be highly appreciated. Thanks. Below are the system scenarios. 1) Only Kepserver is the application running in the server except other Windows OS service. 2) Using One device per single channel configuration.
Hello everyone, currently I'm exploring the uses of kepware server ex.Kepware I'm using is "KepserverEx V6.13 "(trial). My problem is i cannot able to access my tags in Quickclient window, its completely empty(yesterday things were showing perfectly). I'm attaching the screenshot here. However, if i try to add tags manually, it still doesn't work. Tags do appear but 'cross' sign inside it. I don't know whats the problem here. Is it kepware(trial) version I'm using or something else. Guide me. Thanks in advance...
In my current scenario I have 2 OPC servers (KepServerEx 6.9) collecting data through the Modbus driver and making this data available in OPC UA and DA.Generally, client applications do not have redundancy tools and only my OPC01 server provides data for this type of application.Contrary to this, Osisoft PI already has a tool in its implementation that allows switching between data sources (OPC01 or OPC02).Through the video https://www.youtube.com/watch?v=vaoKidtZ82w I realized that it would be possible to create a Windows cluster to solve this problem and create a redundancy between servers.However, I did not find documentation/guide on the Kepware website that directs me to this type of implementation.Is there any? Could you refer me?PS: I'm familiar with the "Redundancy Manager" solution, but I'd rather point to a cluster than purchase additional licenses for each of the client applications.
Hello, I want to read data from Modbus PLC, so in the Kepwar device tag, there is a string data type. how to use that. my use case is to read the Device name from Modbus PLC and that data push to thingworx, I have connected kepware and thingworx but I want to know how string and other data type work, other than Word data tyepe
Good afternoon. Trying to connect by protocol IEC 60870-5 104 Master to RTAC.In event log write:5/8/2023 9:13:30 AM Warning IEC 60870-5-104 Master (device name) | Device is not responding. I`m check all communications (destination host, destination port, common address) all correct. Trying to increase Request Timeout.....
Here i am facing problem will communicate with kepware and thingworx foundation to binding tags. I am not able to operate the plc from thingworx
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