Mathcad Installation

Error Message:You have reached the maximum number of license requests available for your product type.

I need to install my (very old) Mathcad v14 onto a new PC. I need a license file for it. The "Mathcad License Setup" wizard fails to retrieve a license over the internet. How can I get a license for this old product?

I am using Mathcad Prime Release 9.0 and Datecode9.0.0.0We have three older Mathcad files that Mathcad 9 is not able to convert for some reason.We receive the message "Conversion failed. Unexpected error encountered during conversion." We are then provided with incomprehensible text files describing the issue.Can someone try converting our files for us?

I have downloaded a trial edition of MathCAD prime 10. However it has defaulted to an express account and cannot use the prime features during the period. How is this resolved?

I'm hoping someone might have a quick workaround.  Some years ago we purchased 25 permanent academic student licenses of MathCad 15 from PTC.  I understand that PTC no longer supports MathCad 15 and I've read the FAQs related to the changes.  While the FAQs warn against the risks of continuing to use these licenses, it does say that permanent licenses will still work.  Unfortunately when I now try to verify the Product Code through the MathCad License Setup Wizard and use the usual "acquire a license via the Internet" and then enter the Student educational Product Code along with my account login, an "Unexpected Error" window pops up pointing out that "The trial program software you are requesting is no longer available."  It then points me to the website to purchase the latest version.  The PTC licensing management team is aware of the issue and suggests that they are looking into recreating a permanent tool that will allow those of us with Product C

I am in the IT dept of my company and we use Mathcad Prime 9. I have a user who wants to know if it is possible to convert MathCAD 2000 files to a Prime 9 compatible format. I am not seeing much online about this so my expectations are low, but if it is possible please let me know.

Hello sir,I've been using PTC Mathcad for buck converter design calculations. But we want to draw block diagram in mathcad. Is it possible, need support!!Regards,Krushna Thete,Accolade Electronics Pvt Ltd

I have MC Prime 9.0 and I've just install MC 10.0When I try to open existing worksheet (created previously with 9.0) it does not open with MC 10 but with MC 9.0.When I create and save new worksheet in MC 10 and try to open later on it, it tries to open it with MC 9.To open it in MC 10 I have to open blank worksheet first and then load desired file, kind of annoying.How to force opening old and new worksheets with MC 10? Do I have to remove/disable MC 9?

Free download request for Mathcad Express is not getting responded to.  I requested via the following link:https://www.mathcad.com/en/try-and-buy/mathcad-express-free-download-ppc?cl1=Mathcad_Express_Google_CLC-cpc-36629&cmsrc=Google&cid=7015A000001oRu5QAE&elqCampaignId=13268&gad_source=1&gclid=CjwKCAjwoa2xBhACEiwA1sb1BPRPypCtmrtMHA8gay9164veTyAf51M8mk1tGF2fTFMNnMU-7q2iORoCC00QAvD_BwE Any help you can provide is appreciated very much!  

Good afternoon. I have clarified that I am a student at the time of installation. I don't know where to get the product code to complete the licensing process. On the other hand, I have downloaded the file that was sent to me via email called: sw_license_email_XXXXXX (6 numbers). I don't know how to open it since it won't let me do it.   Thank you. Greetings, Johanna.   Translated by the Community Moderation using Google Translate   Buenas tardes.He aclarado que soy estudiante al momento de la instalación.No se donde obtener el código del producto para concluir con el proceso de la licencia.Por otro lado, he descargado el archivo que me enviaron vía mail que se denomina: sw_license_email_XXXXXX (6 números).No se como abrirlo ya que no me deja hacerlo.Gracias.Saludos, Johanna.

I downloaded the installer, but when I open it, it tells me "extracting" and once it's complete the window disappears and nothing further pops up.

About “Mathcad Professional Individual”I would like to know the following points. /About “Mathcad Professional Individual” I would like to know the following points.   ・What is the latest version/what is the latest version・Product support period for the latest version・Term of license (permanent or how many months if subscription)・Is it possible to install in an offline environment?・Does the software periodically request license authentication to confirm the license?If so, please let me know how often you are requested to activate the license and whether it is possible to do so in an offline environment.   Translated by the Community Moderation using Google Translate ----------------------------------------------------------------------------------------------- 「Mathcad Professional Individual」について、以下の点を教えて頂きたいです。 /About “Mathcad Professional Individual” I would like to know the following points.   ・最新のバージョンは何か/what is the latest version・最新バージョンにおける製品のサポート期間/Product suppo

1. Received an email for the Mathcad Express download2. Clicked on button, the file pim_installmgr_mathcad.exe was downloaded.3. Run the a.m. file. Extracting... window appeared, when completed it closed and no installation happened I have a 64-bit operating system with windows 10.  Tried to run as administrator as well.Thank you.

I'm travelling tomorow morning to Spain for 3 weeks and I might have a copy of my TRIAL PTCMathcad Prime 9.0.0.0 software on my laptop, to fully explore before the end of my 30 days! Apparently 2nd upload (same name & address) is not working. How do I have to proceed? Best regards. Dirk Vanwalle - dirk@vanwalle.be 

 

Hi, I have a new computer and it seems I installed MathCAD 14 on Windows 11. But when I try to setup the license it give e forbidden after I input my username and password. I recall this happened before few years ago and someone from PTC had to reactivate my account/license. Can you please help with this? Thanks.

My Mathcad was working and now it wont start. it lunches for a second then it will close.

I downloaded a version of MathCAD a few months ago and it got wiped when I reset my computer from a virus. Now I have no idea which license I purchased and I have absolutley no idea where to find this information out. I may have purchased some sort of student version.

Hello support,We are from Software.com.br, a software reseller, and we have a client who has a Mathcad Education - Student - Perpetual license, we believe it is version 15, and he lost his license on another old machine.The customer needs to activate their license on a new machine.Could you help us reset this activation key?Could you also tell us which versions you still support regarding MathCad?Best regards,Pablo Carral.

I am using Mathcad Prime Release 9.0 and Datecode9.0.0.0I have been using Prime 9 for several months. Yesterday, when starting, Mathcad crashed the whole computer. After reboot, when starting mathcad, I see the small message saying mathcad is starting. Then nothing. Mathcad stops and no mathcad is seen on program manager (windows 10). I uninstalled Mathcad, then reinstalled but I still have the same issue.Here are the errors that I facedNo message

When I open mathcad prime on my computer with Windows 11. The app shows up on the bottom dock but it does not open a new window. What can I do to fix this? I need to access it ASAP for a big project. It was working fine yesterday. Nothing changed except I am now physically out of the country. It doesn't even give me an "invalid lisence". Just a black screen.I have tried:1. force-quitting the app (with a right click on the bottom dock).2. Force-quitting from task manager. (It always appears to stop at 170, 175 MB of usage. Nothing else is running on the computer)3. Rebooting my computernone of them work so far. I'm out of options.Thank you,Kevin

I have had Mathcad in versions 5, 8 and most recently 9 installed on my pc.I then removed versions 5 and 8 to gain storage on my pcNow I need to reinstall version 8 to be able to work on the same sheets as my teammates. However, when I go to install, it says that version 8 is not allowed. Any suggestions on what to do? 

Mathcad Prime 6/7/9 not launching after initial splash screen, instructions inSolved: Mathcad Prime 4.0 doesn't start anymore. - PTC CommunityCS277907 - Mathcad Prime does not launch after the initial splash screen if Windows update KB4055002 for Microsoft .NET Framework 4.7.1 installed on the machine (ptc.com)Mathcad Prime does not launch after the initial sp... - PTC Community Does not help, everything on there has been tried. We have the newest W11 enterprise editions with latest updates, software has been tried to run with admin rights as well local/domain admin accounts. No logs have been recorded in programdata and config files are almost empty before/after deleting .conf "<?xml version="1.0" encoding="utf-8"?><configuration><userSettings><Spirit.Properties.Settings><setting name="UpgradeSettings" serializeAs="String"><value>False</value></setting></Spirit.Properties.Settings></userSettings></confi

I received 2 license files and I tried both. (No difference.)I configured the license (pointed to one of the 2 files) and I got this:But then when I run Mathcad, it acts like it has no license:What's going on?

I am trying to configure the Trial license version for Mathcad Prime 9, this is the error message I get when I try to configure using the file I received via email:Failed to configure license for PTC Mathcad Prime 9.0.0.0: Access to the path 'C:\ProgramData\PTC\Mathcad Prime\MathcadPrime.exe.V7.config' is denied.