Mathcad Installation

I created a case for this last year - but it seems that PTC has deleted all of the old cases (why?) - so now I'm back to zero again.    As always, I've paid for a license and would like to use MathCAD 15 - but, lack needed information for installation.  

I dont have the installation fileUsually I got this from my school teacher. But I cannot contact him right now and I need Mathcad for my exam

It happens from time to time (within week) that my Mathcad installation forgets the Server name in the License Setup Window. So I always have to correct the server location again and again. I don't have ever provided any "localhost" server, anyway it randomly shows up ... 

When running the PTC Web Installation Assistant, once I reach the Application Selection step, there are no applications available for me to select to install.

I am trying to log in to Mathcad (through the desktop application itself) to activate my 30-day free trial so I can complete my homework, however it keeps telling me my credentials are incorrect despite me verifying them numerous times. Any reason this might be happening?

I get an email asking how difficult it was to renew.  I click the link - and I'm on a page where every thing is written in what looks like Chinese.   I don't read or speak Chinese.    The original email is written in English - so, how would it make sense to link a Chinese page?   This is just lacking common sense.  Oh, and I still don't have a license.    Whatever.

We are happy to introduce those two tools on the eSupport site! These tools are designed to quickly get you the information you need in one place without having to search for it.   The Mathcad Installation Central Resource Page provides step by step instructions to perform common Mathcad tasks like New Installation, Download License File, and Configure Mathcad Application. These topics cover both locked license and floating license configurations. If you’re new to managing a Mathcad installation, the one-minute video on the landing page will explain the basics. The Guided Licensing & Installation Troubleshooter for PTC Products based on FlexLM is a one-stop-shop for the vast majority of problems and errors encountered when using a license server. Most FlexLM licensing errors have multiple causes. Within a couple clicks you can review the most common solutions for that specific issue. Many of these solutions have links that open a popup window for more detailed steps or a vi

I can't open mathcad right now, it's was no problem before to day

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HelloIm not able to activa my trial version anymore.The message, when i login is the following:"You have reached the maximum number of license requests available for your product type"I have tried to unistall an reinstall it many times now.Is it posiible for you to help me?

I have MathCAD PTC 7.0.0.0 (already installed)I have a license file  (already generated) How do I connect MathCAD to that license file? Other software that I use usually has some type of built in license management - so, in those scenarios, you open the application and then point that application to that license file. Please respond 

at the stage of "obtaining a license" it was written "Program ID already expired". What can I do about it?

I am using Mathcad Prime 6.0 6.0.0.0Dear Support,I have downloaded the C# WPF project for using the API Mathcad (https://support.ptc.com/help/mathcad/r7.0/en/index.html#page/PTC_Mathcad_Help%2Fexample-2_ms_dev_studio.html%23) but it does not work (Problem to connect Mathcad Prime).I'm using Prime 6.0.Is this version compatible with your API ?ThanksRegards,IrénéeHere are the errors that I facedex.Message = "Retrieving the COM class factory for component with CLSID {A00E8B95-D415-433F-A04E-D298A54A7BB7} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))."

I've paid for my license - but, I cannot retrieve the license.  The link in the renewal email is bad (no license when clicking link).  Then, I was sent a 43 page PDF document on how to set up your license - I followed those instructions - but those instructions are incorrect.  No license.    I'm in contact with Subscription Manager and the Credit & Collections Administrator - via email.  I hope they will be proactive in helping me - but, at the same time I'm not expecting that level of service from PTC.   I've also created a ticket of some kind - although, I'm not sure if the ticket actually got created or not - I'm just not sure. All other software that I purchase will provide a direct link to a license file, activation, or a license file will be sent directly to me in an email - and, typically, it takes about 5 minutes of your time.  In stark contrast is PTC's hyper convoluted and dysfunctional license scheme. &nbsp

The program will help me to model and obtain data of moments of structures-------------------------------------------------------------------------------------Translated below subject to english on 12th September 2022 at 844am IST by vnamboodheriEl programa me servirá para modelar y obtener datos de momentos de estructuras

I recently installed Mathcad 8.0 and asked for a 30 day trial license, but it came out the message "You have reached the maximum number of license requests available for your product type", even though I've never requested it

I am an existing user of Mathcad 14 and have used Mathcad for over 15 years. I bought a new laptop using Windows 11 and installed the program. When attempting to license the program for which I have the product code on the original envelope I'm unable to do so. The response is: "The trial program you are requesting is no longer available. Please visit...ptc.com to explore our latest versions." This is false I'm not requesting a trial program I already have a non-trial program. I tried to access my existing PTC account and wound up creating a new Basic account in an attempt to get help. I'm an 83-year-old retiree and need help to enable Mathcad 14. Any assistance in solving this problem would be most appreciated.

I am getting an invalid host license error. I re-ran MathCAD License Setup wizard but it did not solve the issue. I opened my license file and see that it lists a CPU code. This has worked on this computer for years. I went to the cmd prompt and typed ipconfig /all. The physical address of the same computer that has been running MathCAD does not match what is in the license file. I don't understand why the physical address is different now as I made no changes to my computer other than upgrading windows. I can't run MathCAD 15 until this is resolved. Can you help? Thanks.

I need help setting up my license... I work for a company that has 5 enterprise licenses. Unfortunately, we are unable to activate the licenses.

Rebooted my PC yesterday and noticed that my license for Mathcad Prime 4.0 is no longer working. Anyone know how I can fix the problem?   Translated by Iuliana Lazar with Google Translate on 06 sept 2022   Hab gestern meinen PC neu aufgesetzt und gemerkt, dass meine Lizenz für Mathcad Prime 4.0 nicht mehr funktioniert. Weiß wer wie ich das Problem beheben kann?

Missed License renewal and unable to locate previous license account

Bonjour, j'ai changé d'ordinateur, je veux installler MathCad sur mon nouveau poste, mais on m'indique que la licence est déjà utilisé. Comment faire pour changer la licence pour la rendre disponible sur ce poste. (À noter que je n'ai plus accès à mon ancien ordinateur)

Conversion mcdx file to xmcd file

there is no product selection at the "select application" stage. Next button won't let me press it   Translated by Iuliana Lazar with Google Translate on 05 sept 2022   на этапе "выбор приложения" нет выборки продукта. кнопку далее не дает нажать

I am trying to install MathCad Prime 8.I downloaded the file from the Mail I got but when I open the downloaded File something gets extracted to about 62% and then the file just closes and nothing happens. I don't know what the error is and I also can't find anything to solve it.I really need some help!