Mfg Solutions & Apps

Hello ,   We have multiple videos on local drive which we want to display and play in thingworx.   Regards, Dhananjay

Can I change the displayName from this service result?

I have connected KEPServerEX to ThingWorx Successfully. I want to add a property in TestRemoteThingConnection which connected with KEPServerEX. The property need to bound to an item named TempertatureTest in KEPServerEX. I don't kow how to do it. 

Hi, We are trying to reproduce the browsing of kepware tags in runtime. We are trying to bind the script we wrote to tree widget to bring the exact structure. But since all the last child name ( Alarmstate_x) of different parent are same, the sub child of Alarmstate_x (Alarmstate_x0 to Alarmstate_x4) are repeatedly binded to one child instead of spliting them. I have attached the script and screenshot of the scenario we are trying to produce. Please help us on what we are missing.   Thanks, svisveswaraiya.

Hi, I'd like to modify the Production KPIs status history graph (attached file) from 1 week to 1 month. Could you please provide me how to modify it.   Thanks in advance Regards Narirat

How can I do the following? - Add a new custom state to an Asset. - Modify state's display text. For example, I'd like to change "Running" into "Funcionando".  

Hello,   I am trying to log the data from KEPServerEx to MongoDB using MongoDB ODBC Driver and  MongoDB Connector for BI. I am using Data Logger plug in for this.   I am able to add the DSN for MongoDB using this ODBC driver but when I start the logging it gives me below error:  Unable to open recordset on log group 'LogGroup2'. Reason: parse sql 'SELECT * FROM "KepserverData"' error: unexpected STRING at position 30 near KepserverData Is it possible to log the data to NoSQL Db from KEPServerEx?  Also, is there any different plugin that I can use?

Can we get an EMS server show up in the server list of Controls Advisor? I've already been successful in attaching assets to remote things but was wondering whether we can also show the EMS itself in the server list of Controls Advisor  

Hello,    I would like to import the data and configuration from an old server to a new one. The old server is using the Thingworx / Manufacturing app 8.5.1. The new one is using Thingworx 8.5.3-b123 with the manufacturing apps 8.5.2.   The manufacturing apps has been customized, it has been successfully imported to Thingworx. But I'm not able to import the configuration in the Manufacturing apps, I'm getting the following error: https://www.ptc.com/en/support/article/CS309480   I do not understand the response, what is necessary to do?   Description Trying to import extension into ThingWorx the following error is occurring: message: com.thingworx.security.io.ValidationException: Invalid child path: Child path failed validation Resolution Error is due to customized extension, internal paths are not created and this should be corrected in the extension code  

Hello,   I wanted to use the unofficial BMCoreUI extension and found that when I install it, I get an empty list of assets in the asset advisor. It seems to conflict with the official Collection Widget.   Does anybody have experience on using MFA along with the BMCoreUI extension? How did you solve the incompatibility problem?   Thank you.   Regards, Iker

Hello,   I'm trying to configure the work shifts in MFA and it seems that the work shift configuration is only for a daily configuration. Is there any way to configure the shifts for a weekly plan??    For example:  M-F: 3 x 8-hour shifts S: 1 x 10-hour shift Sn: No shifts    Thanks.   Regards, Iker

Hello, I need some help with the timeline widget. The DataSource is a JSONData but in String format. I can't find the name of the attributes that the JSONData must have. On the web I found this help  {     "ending_time": 1355761900000,     "starting_time": 1355759910000,     "label": "person b"}but I can't graph anything. I would appreciate it if you could provide me with some documentation of that widget. I am sending a snapshot of the widget properties

Hello, We are using Manufacturing Apps 8.5.2. We have configured an anomaly alert on a property of an asset and it is working properly, we test it with the Anomaly_Dashboard mashup and we also get the alert with the service QueryAlertHistory. The problem is that the anomaly alert is not shown in the Alert Monitoring mashup when it is active. In the help center of Thingworx Apps 8.5 is written:   "The following types of alerts can be created and edited on equipment or equipment templates only in ThingWorx Composer: In Range, Out Of Range, Deviation Above, Deviation Below, and Anomaly. These alerts display in ThingWorx Apps, and can be deleted from the Alerts tab or the Alerts page for an individual piece of equipment."   Reading the paragraph we understood that Anomalies can't be configured directly from apps but can be configured in the composer and use them in apps.  Is there anything that we have understood incorre

On my asset detail page, I have a mute button (toggle) to "Disable" the asset Thing.  When this button is toggled from "OFF" to "ON", it mutes (disables) the asset Thing.    The code for this process is shown below:     try { if (Things[SerialNumber].MuteStatus === false) { Things[SerialNumber].MuteStatus = true; Things[SerialNumber].MuteDate = new Date(); Things[SerialNumber].AssetStatus = 6; Things[SerialNumber].CalculateStatus(); logger.info(me.name + ": muteAsset: isReporting: " + Things[SerialNumber].isReporting.toString() + " reportingLastChange: " + Things[SerialNumber].reportingLastChange); logger.info(me.name + ": muteAsset: MuteStatus: " + Things[SerialNumber].MuteStatus.toString() + " AssetStatus: " + Things[SerialNumber].AssetStatus + " status: " + Things[SerialNumber].status + " isEnabled: " + Things[SerialNumber].IsEnabled()); Things[SerialNumber].DisableThing(); logger.info(me.name + ": muteAsset: isReporting: " + Things[SerialNumber].isReport

I'm trying to modify GetAdditionalProperties in PTC.SCA.SCO.MonitoredPropertiesThingShape so that the service returns only the properties I need.  I tried adding the names of properties I don't need to GetExcludedProperties but GetAdditionalProperties is still returning properties I don't need.  I'm trying to get PTC.SCA.SCO.AssetMonitor.AssetDetail.AdditionalPropertiesContainerMashup to only display properties that are needed.

For some reason, the performance charts do not reflect the asset status history anymore.   The expressions for the asset are set programatically during asset provisioning as follows:   Things[UserInputSerialNumber].EXP_E_Running = "\"" + UserInputSerialNumber + ":AssetStatus\"=2";Things[UserInputSerialNumber].EXP_E_NotConfigured = "false";Things[UserInputSerialNumber].EXP_E_Unavailable = "true";Things[UserInputSerialNumber].EXP_E_PlannedDowntime = "\"" + UserInputSerialNumber + ":AssetStatus\"=4";Things[UserInputSerialNumber].EXP_E_UnplannedDowntime = "\"" + UserInputSerialNumber + ":AssetStatus\"=3";Things[UserInputSerialNumber].EXP_E_Unavailable = "\"" + UserInputSerialNumber + ":AssetStatus\"=5";   When the property "AssetStatus" is updated, the property "statusTimestamp" is also updated with the current datetime.   Am I missing something? 

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Is it possible to use Operator Advisor without Windchill?   I'm looking into using OA with Manufacturing Apps for performance monitoring.  I would like to use the framework of OA for: - Work Orders - Work Instructions - BoM - Personell  - setup of connected tools - historical data from connected tools   Is this doable without Windchill? - adding the information manually - possibly importing some data through cvs or xml files   Does anybody have thoughts or experience doing this? Are there any guidelines for the implementation work?

Hi, I would like to find more info (visibility, run time, design time permissions) about the FactoryUsers and FactoryLicenses user groups. What are they for? And what's the major difference between them?   Platform: TWX 8.4 and Mfg. Apps 8.4

How I can access/find the GenerateDygraphData service to convert an infotable to CSV. I cannot find the PTC.SCA.SCO.DygraphUtils it in thingworx composer 8.4.     Dygraph Widget Help 

Hi   I would like to know if there is any demo dataset avalaible for Manufacturing Apps 8.5.1. I tried importing demo dataset from "https://learningconnector.ptc.com/content/tut-5593/learning-workshop-1-configure-manufacturing-data-set-and-simulator-for-the-thingworx-manufacturing-a" but it didn't work properly.   Thanks.   Olatz

Hello,   I would like to modify the Asset List page so that it shows the "Lines" instead of the "Assets".   I also would like to change the Asset Detail page, so that once the user clicked on the Line detail link on the Asset List page, a page with the details of the Line should be shown (instead of asset details).   I couldn't find the way to do it, could anybody give me a clue on how to do it?   Thank you in advance.

The installation of the extensions fails with several error messages. ThingWorx is installed with MS SQL Server. Dependencies have been installed already. Also Asset Remoting has been installed before.     It is not the extension import policy in platform_settings.json.   Does anyone have a hint? Thank you.  

Hi all,    I have already explained the issue a bit this article, but it wasn't really a big problem then and it wasn't clear what the actual problem was or when it ocurred. What has changed, is that the problem is really getting bigger, and we have made some conclusions.    Behavior now is the following:  Suddenly, all actions considering a creation or update of a WorkDefinition are impossible (when this is triggered is really a big mystery). All workdefinition services are timing out at this point. After a while (2-5 min), we get an applicationlog full of Execution errors in service script. After this happened, all the workdefinition services work again without any issues. This happens once every 20 minutes or so. This is making our system very unstable, it is critical that this is fixed, since our environment is a production critical system at our customer.    The error looks like this: Execution error in service script [GetWorkDefinition

Hi All,   Can we install Operator Advisor Extension in Thingworx 8.4 and in future I just want to upgarde the Operator Advisor to 8.5 without upgrading the Thingworx Version?   Is it compatible that we have Thingworx Version 8.4 with Operator Advisor 8.5 version?