PTC Education

While renewing my license, I am getting error message "Customer not verified".

I am unable to constraint gas spring on both sides. At the upper side the pin type constraint is applying correctly. However, at the below part the pin constraint is not being applied. I have assembled the gas spring with cylinder type constraint. Any suggestions? The screeshots are attached with the post. Thank you for your response in advance. Regards

hello, I've been trying to install creo 7.0. I followed all the steps until it came to the licensing option. upon putting in the license and logging in, I sat on the processing screen for 4 hours without progress. I attempted to redownload the files, updated my computer, restarted my computer, and even tried to download without a license beforehand. If there is anyone with any pointers or suggestions that would be greatly appreciated. If you're seeing this, thank you for your time.

Hello I just tried du refresh the student licens for Creo 7.0. I get an error in the PTC installationsassistens, when i try to refresh the licens. Thats the licens i got from my professor: BK700908EDSTUDENTEDUNI  Thank you for your help! 

In a n assembly, I want to edit a part with all the rest visible. So I click 'Activate' and make my changes. I cannot find a way to 'deactivate' and go back to normal assembly mode, though. The only way I have found is to save everything, close creo completely, and reopen. How do I Deactivate?

Hello, I have a problem with inputing my License for Creo 7.0, i have everything downloaded but when i type in my licence and do my username and password it says processing but never does anything after that. even over night it has been stuck saying processing. what could I do? TIA!

Hi   I just tried du refresh the student license for Creo 7.0. I get an error in the PTC installations assistants, when i try to refresh the license.   That's the license I got from my professor:   BK700908EDSTUDENTEDUNI

Hi,  I am facing some difficulties in starting up Creo Parametric. License Warning appeared upon startup, with the error  "Cannot checkout an uncounted license within a Windows Terminal Services guest session." When I clicked ok, Messages popped up ("AFX failed to load", "IFX failed to load") and the application is closed automatically. Not too sure what to do next. Would greatly appreciate any advice on how to resolve this. Thank you!

The extension of Manufacturing is available in the Student Premium version, it says [Production package] is included but not complete. What is the main difference between (Manufacturing Production Package) and (Manufacturing Complete Package) ? Thanks

I'm aerospace engineering student and planning to move from Siemens NX to Creo Parametric. I have yet few inquiries on the software.  As seen on Creo website, there are 5 available packages of the software (Essentials, Advanced, Advanced-Professional, Premium, and Premium-Professional). Does the student version include premium or professional features? e.g. manufacturing, mold design, simulation, and CFD analysis. If the answer is no, will I get any of those features if I upgrade to University Student Edition Premium License? With thanks in advance!

Does student version of Creo has access to the "Manufacturing" module ? 

Creo goes in non responding mode as soon as we launch it

what I need to do about Quality Agent

Hi, I hope you're doing good, I have been working on a solution where I'm showing a machine model in ThingView composed of many parts, List of all parts is available in grid. Requirement is to show/hide selected part upon row click in grid. How can I achieve this, I can highlight selected parts but can't show/hide. Can you please propose any solution for this. I am stuck on it for last many days. Best Regards,ShabbirKomatsu

My son is loving using CREO at school and has asked for a computer that he can work on at home. He stays late many days in order to work on his designs and printing. The system requirements are posted, but it is all Greek to me. Please - apologize my ignorance - and recommend a laptop or PC that grow with him and this program as he enter college next year. Thank You

Hello All,After Installing creo7.08 student editon according installation guide I recieved error "license request failed for feature" In parallel I recieved an sw license email prt email. But what to do with this package? How to install this?I hope, somebody could help. Kind regardsFigolino

Is there a Windchill instance available for FIRST Robotics for the 2023 season and if so how to register for it?  The PTC Education support page does not have information on Windchill/ProjectLink that I have been able to find:  https://www.ptc.com/en/education/student/first Our team would like to use Windchill with Creo Parametric for the first time this season. Thanks!

Hello, I bought the student version of Mathcad prime 8 in April 2022. I have been using it for a couple of months without any issues. Recently, the program does not open anymore. Also my Mathcad file do not open either. I tried to uninstall it and reinstall it again but it did not work. Can someone help me fix this problem please?! I am using Windows 10 (64bit). My license is one year and has not expired.   Thanks, Abdullah Al Rufaydah,

How to connect and share content between two different Microsoft Hololens2 devices in vuforia studio.

Hello, everytime and every Computer in my university crashes, when i try to open the attached file. I saved the file shortly after no feedback was received by the program. Saving the file was possible but it also became very large in comparison to other creo files. Thanks in advance. HTWG Konstanz is the university @strobach It is a drw. file but i cannot upload it here??? I would like to send it a Supporter via Email. Best regards

Hallo,nach jedem Neustart meines PCs, erhalte ich einen Fehlercode beim öffnen von Creo Parametric 7. Nachdem ich die Lizensierung erneut durchgeführt habe, funktioniert das Programm (bis zum nächsten Neustart). Ich verwende die Studenten Lizenz meine Universität. Leider habe ich keinen Kontakt für Creo Parametric Support gefunden.Vielen Dank für Ihre HilfeAlexander Schork   Hi,   After every restart of my PC, I get an error code when opening Creo Parametric 7. After I do the licensing again, the program works (until the next reboot). I use the student license of my university. Sorry, I couldn't find a contact for Creo Parametric Support.Thank you for your helpAlexander Schork   Translated by Iuliana Lazar with Google Translate on 03. nov. 2022

I installed the creo version 8.0.4.0 and in node license generation i put this product code but it says invalid file format. Please tell me the product code for creo version 8.0.4.0

I have issues with the download and have tried numerous times to reach out to a support tech, Different departments have suggested emailing Student@ptc.com and when doing so i am sent an automated reply that the email is not monitored and then sent to the site where you have to literally start a forum discussion? 0/10 on customer support.

Hi,When trying to use the Quick Tables menu in the Table ribbon of a Creo drawing, the following message is posted. "...created with a commerical version of Creo Parametric and is not compatible with the version of Creo Parametric you are running." It appears all of the table files are not compatible with the Student version of Creo Parametric?

I installed creo parametric, but when I attempt to open the program I receive an error message, "License request failed for feature." How is this resolved?