PTC University LEARN Questions

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Hi, why cant i get the origin of the sweet to define at the end of the sweet, it identifies it as a chain not an constant line

Hello, It appears I dont have any of the training models available or I cant find them. Please help. 

Hello, My drive does not have the files that the exercises lists (currently on ex 1). I don't even have a PTCU folder, just a PTC. 

Hello, There is no "Submit Change Request" Task for the Front Housing Screw Clearance Change Request.  Please advise.  Note I can see the CR that I edited in Task 2 in Updates, just no Task to Submit it. Thanks,~patrick

I cannot add a dimension from the top of the part on the belt sander sketch. I hit the dimension but and click the two lines, but I do not get a dimension to appear. Can someone help? What am I doing wrong?I cannot get the to 25 dim in the tutorial for some reason, See the snip for reference.

Hello! I am in the middle of the Solid Modeling 2 course and the second exercise asks for a blend of three composite curves. My start points aren't aligning, and the guide recommends that they do but doesn't specify how to do that. I tried going into the sketch to manually select the start point, but since it's a referenced curve that doesn't appear to work. Any ideas on how to fix this?

The Practice section outlines assembling a bunch of stuff that was supposedly made in other modules, but where are those items?  I can go to those folders, but they only contain the files for those classes, and they do not correlate to the items I am supposed to assemble? i.e. Air Circulator needs built, but Class files are for Belt Sander

I cannot get the shell feature to work on the extended plenum.  It fails no matter what settings i put in AND Creo locks up for a good long while after I select the rounds to exclude.  The excercise asked for the rounds to be added first, so I assume it was focing that issue.  I also initially left the main housing unshelled, but when this issue arose,  I shelled it seperately in insert mode and it worked FINE.  I tried both single surface removal and both ends like I want.  I am including the model with the failed feature as reference.  Any help is appreciated.

this doesn't work from the DRAWING side...i can, and always have been able to see, the edits from the model update on its drawing, but the reverse is grayed out and cannot be edited.  Please advise.  

When going through the exercises in a Creo self-guided course or certification, make sure that you not only close the models in Creo when finished with an exercise but also erase them from session memory before moving to the next exercise or question. When you close a model in Creo, while the model itself no longer displays in the graphics window, it's still in Creo's cache, or session memory. Creo employs session memory as a way to shorten open and regeneration time of models. Thus, if you forget to erase models from session memory and the next exercise or question has you open an assembly that has different components of the same name as the previous exercise or question, Creo simply re-opens the model that is still in session memory rather than the model on the harddrive. The net result is either failures or model geometry that does not appear as you expect it to. Example:Exercise 2 has you open an assembly that has a child component named BASE.PRT. You work through E

There was  no FAQ attached to the fundamentals of codebeamer class.  Would be helpful to have a quick guide, for example I still don't know if there is an undo function or how delete a reference if it was made accidentally or incorrectly. 

I'm really in need of someone's help in completing the discussion task. I carried it out perfectly at work and had no issues, I thought I'd try it again to confirm my knowledge and now Creo is acting COMPLETELY differently and it's driving me crazy, it's like the app is set up differently.   

I'm taking the fundamentals of engineering bill of materials (eBOM) whindchill course, and when i try to access the virtual machine to preform an exercise I got message that the service unavailable due to maintenance downtime or capacity problem. could you please assist me resolving this issue.

In the CRFD-MDL1 Creo_Fundamentals of Modeling 1 I can't pull up any of the exercises to work on with the work book. 

I do not believe that this step is correct: The DR-101 Design Specs file is not in the Chainsaw - 220 Series Documentation folder. It is in the WCFD-WORK/Documents folder. It is also incorrect in the tutorial video.  https://learningconnector.ptc.com/tutorial/1706689375397/create-windchill-document I also could not right-click to copy in the VM, I had to use CTRL-C.

I'm having trouble finding the directory with the files for exercise 1 in them.

I'm getting an error because CRFD ASBY Creo_Fundamentals of Assembly doesn't have the wrench part for exercise 3

I am taking the Creo: Fundamentals of Assembly course and my assembly for exercise 3 won't generate because I think I'm missing some parts to it. How do I complete the exercise if I am missing the shaft part? I checked the folders and tried looking for it and couldn't find anything.

Is this a common problem< i go into working directory, go down to exercise 1 and there is no file to open.

on exercise 2 edit definition in creo fundamentals of modeling, what is "side 1" and "side 2"? I dont see them in the model tree.

Hello, this is my first time using PTC. I was instructed to do a self guided class and I was wondering where do you go to open a task as shown in the student guide as it is telling me to do in Task 1? Please let me know. 

Hello: For the self-pace learning in Creo Parametric, the videos included in the student manual have sound?   RegardsLourdes Coll

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