SLM (Service)

Arbortext Publishing Engine 8.0.2.0 , Publish to PDF fails with below error   APP did not produce an output file <Message> Error return '0' from PDF generator. </Message><Trace> java.lang.Exception: Error return '0' from PDF generator. at com.arbortext.e3c.PdfServerExtension.doCompose(PdfServerExtension.java:303) at com.arbortext.e3c.ServerComposer.doCompose(ServerComposer.java:597) at com.arbortext.e3c.Application.doPost(Application.java:173) at com.arbortext.e3.subprocess.EpicE3AppContext.doJava(EpicE3AppContext.java:349) at com.arbortext.e3.subprocess.EpicE3AppContext.handleE3AppRequest(EpicE3AppContext.java:897) at com.arbortext.e3.subprocess.EpicE3AppContext.doRequest(EpicE3AppContext.java:667) </Trace>   Attached debug log. Any help is appreciated.

Hi there, I am running an XML doctype and when authors try to insert an ordered or unordered list from the menu, the <p> prior to the cursor get swallowed up into the list, rather than the list starting afresh.   Any idea on how to solve this please?

Hello,   I would like to know if Arbortext Isoview is compatible with chromium navigators, like Edge Chromium. Apparently not, is there a way to make it compatible (or is using Internet Explorer the only way to make Isoview work?)?   Thank you.

Hello. Product : Arbortext Isodraw 7.3M100, floating licences.   We have a problem with Isodraw, which freezes for 5 seconds almost every 10 seconds. Isodraw is installed on a physical computer (no virtual machines), and the workers uses it directly from the computer (not through remote connection). We have 2 different geographical locations (LOC1 and LOC2), and the problem occurs only on LOC2. The installation is the same on every computer. The only difference seems to be the licence server, which is physically on LOC1, where the problem doesn't occur. With a ping, reaching the licence server takes 1ms from LOC1, and 10ms from LOC2.   Where can it come from?   Thank you.    

Hello, We are having an issue where users are being denied access to IsoDraw CAD because all of the licenses are in use. We are trying to determine if we need more licenses or if this it is just a case of users opening the application and letting it run in the background. Is there a way to get this type of information in the log file? I can see in the error log when a user is denied due to no available licenses - but I can't see how long users with the licenses taken have been idle, etc. Any thoughts or assistance would be appreciated. Thank you!

Installed 7.0 as usual. Have done this many times for co-workers. Print Preview runs and says it has completed, but no preview file ever comes up.

The Arbortext IsoDraw and IsoView 7.3 M110 release removes the need for Work Group Manager and allows you to connect directly to Windchill.  Managing your IsoDraw projects has never been easier!  Our latest release integrates a direct connection, allowing IsoDraw to handle its own communication with Windchill, and cutting out the need for the IsoDraw Work Group Manager application.  Download IsoDraw and IsoView 7.3 M110 now to optimize your workflow.  With this latest release, you can manage all your content both simply as well as efficiently.  Just use the Open/Save/Import type tools in the file menu of IsoDraw to interact with Windchill.

Objective is to remove a specific string with special characters from a file programmatically.   The problem experienced is, everything leading up to the forward slash I can remove, as soon as i include a forward slash in the $stringToRemove variable, the program fails to perform a substitution with the value "test". Ultimately i will replace "test" with an empty space. Lack of debugging tools makes this a bit tricky to solve.   # $stringToRemove =  '<!string1 % string2 "string3//string4/string5"> %string6; '   $Double_Quote_Symbol  = chr(34)$Percent_Symbol             = chr(37)$Forward_Slash_Symbol = chr(47)   $stringToRemove = "string1 " . $Percent_Symbol . "string2" . $Double_Quote_Symbol . "string3//string4/string5"  execute("substitute -a -c -noe -ws -noq /" . $stringToRemove . "/test")   Note: this is performed on an XML file opened as a text file using "edit -untagged"   I've attempted: 1)

Currently I am able to execute a basic script to open a file, perform data processing, save then close.   For a batch process though, my thought process is to get the directory path filled with the collection of "*.xml" files, iterate over each file path and perform the functions doc_open, <functions to edit file>, doc_save, doc_close.    However as the script iterates over the files it doesn't appear to be making any modications as anticipated, and in the file explorer there is no updated "Date Modified" timestamp confirming that changes have not been made. I get the correct count of xml files stored in the variable $filepaths. When I perform a "message" or "response" command it appears to be the correct $filepath but not certain as it doesn't seem to get modified. the replace function always returns saying "string not found" even though I am certain of the strings existence in the file.   My question is: Where am I going wrong in the logic for ACL Batch File

Join PTC thought leaders during this 60-minute webcast as they appraise Service Lifecycle Management through a Digital Thread lens, sewn from engineering and manufacturing through service to replace the dated siloed approach with modern technology and data. Featured Presenters: Iain Michel, General Manager, Connected Product Solutions, PTC Leslie Paulson, General Manager, Servigistics Business Unit, PTC Pushpinder Toor, General Manager, Arbortext Business Unit, PTC Register for the webcast on Thursday, September 16th, from 11 am – 12 pm ET.

Hi there,   In our Styler Style sheet we have a attribute called chgstatus which signifies a change to that area and what stage of approval it's in. This chgstatus attribute can be applied to most tags in the XML. This chgstatus is listed in the LOEP and in the footer of the pages that are generated. The problem we're having is that in the footer, it only displays the chgstatus of the container, and not the individual figures.  As you can see here the figure has a chgstatus of "ORIG APPLE" while it's container has a chgstatus of "ORIG PLUM".  On the generated document, the footer displays "ORIG PLUM" instead of "ORIG APPLE". The Footer pulls from chgstatus, but it pulls from the container's chgstatus instead of the more specific one to that page.    Not sure what what the best way to rectify this issue. My initial idea is to make a separate attribute to distinguish them. But I fear that may interfere with the LOEP.  

This will be my first script in ACL and I am having struggle finding examples that can be used to understand the language with respect to accessing the filesystem and performing processes on files.   No matter what I do - the below code I created and execute multiple times appears to perform different behaviors. Sometimes it has performed a replace on the Currently Open Document in arbortext, sometimes it does nothing, and sometimes it presents a message saying "0 new objects scanned and processed." but have gotten to the point where I know how to create ACL code which won't produce errors. Its just not doing what I think it should.    In my example the ultimate goal will be to replace all Unicode characters (en dash, em dash, curly quotes) with ascii characters (hyphen, straight quotes).   $EnDashChr = chr(8211)$EmDashChr = chr(8212)$LeftDoubleCurlyQuote = chr(8220)$RightDoubleCurlyQuote = chr(8221)   $filepath = "C:\\Users\\MyDirectory\\Desktop\\TestXML.xml"$

I urgently need to return an Arbortext Epic 5.3 licence to reallocate it to a different user, however, the site has changed significantly and I cannot find where to return or obtain licences now. I was given instructions by my predecessor but they appear well out of date. I managed to return a licence and obtain a new one about 6 months ago using those instructions but they do not work any more.

  I am hoping this is not too DOD specific for this community and that someone here may be able to assist. I am using DTD 40051C_3_28 (Oct 16) and I inserted a tswp under troublecategory between existing WP 0026 and 0027. I set insertwp=1 and wpseq=0026.1. I inserted figures in WP and they all are showing up in the TOC as 0027-1, -2, ect… not 0026.1-1, 0026.1-2, etc... as I expected. Does any have advice on how to get proper numbering in the TOC with the same WP number as set in wpseq attribute?Steve 

Register Now:  https://ptc.zoom.us/webinar/register/7516275818482/WN_i5kXOwjwScyYbtHZCNzPHg    If you have a contract deliverable for MIL-STD 40051, this new Windchill add-on module from PTC Aerospace and Defense Partner GPSL, can optimize your 40051 data creation, management, and delivery.GPSL will demonstrate how 40051 for PTC Windchill will enable you to:• Author and save your 40051 data directly into PTC Windchill, utilize preconfigured work packages for 40051, and set up automated workflow for trackable file sharing, review, and validation.• Generate Repair Parts and Special Tools Lists (RPSTL) from LSA036 data saving weeks of effort and ensures data integrity between the RPSTL and your LSA solution.• Create a Digital Thread to connect your engineering data directly to your parts information.• Deliver your source content to your customer for PDF or IADS enabling you to meet your contractual requirements  

We are exited to inform this community on a new version of PTC Arbortext Content Delivery - 7.1.5.0, that is now released and available for download!!   Key Release Highlights Mobile Devices Support PTC Arbortext Content Delivery is now available on the Android and iOS mobile devices. Options and Choices Filters Auto-Set PTC Arbortext Content Delivery can now automatically set the Options and Choices filters that are applicable to the selected product model or Serial Number (SN). Product Serial Numbers Support Improvements PTC Arbortext Content Delivery now provides the ability to use the same Serial Number (SN) for multiple product models. Add a Complete Parts List to a Cart You can now add an entire parts list to a cart using a single click in PTC Arbortext Content Delivery. View Improvements Parts related documents hyperlinks: The part relations hyperlinks are now available on the inline parts items and parts preview pages for easier tracking of the parts related do

Hello,    After upgrading Arbortext editor to 6.0 to 8.1.1 we've got 2 errors :  - [A18115] Error in initialisation file : D:\Products\Arbortext\8.1.1\adapters\com.ptc.prowt.arbortext\init\dms_customize.acl- [A12258] Require : couldn't open any package file in the load path   For information, the JRE version is : Adopt OpenJDK 11 and the JAVA custom code is well compiled with this JRE version.  I've searched in the support topic but cannot find anything related to our issue.    Do you know how to handle these errors ?   Thanks in advance,  

Bonjour on n’arrive pas à ouvrir les .DWG avec un Isodraw 7.3 M080 on obtiens le message ci-dessous : UN PROBLEME INCONNU EST SURVENU Le Pc est sous Windows 10 64 Bits Version 2004      

Hello,  When I try to use a New StyleSheet or Open Stylesheet with any dita topic file that I was to see the print preview, I am getting a red screen of error. Error message reads: <Level>ERROR</Level><Message>Pg 1 New page sequence not specified;used fallback 'defaultPage'. [1035] (1:"editorDom0"#{2;/}) </Message>   I have reinstalled Arbortext and no luck. It happens with example style sheets as well. Please help. 

When using a split Left-Right View, with one view on Document Map and the other in Edit, the behavior of the Document Map side is different depending on whether you have Track Changes on. To replicate, open a document in Arbortext and place your cursor at the top of the file. Go to Window and select Left-Right Split (if your window is not already split). Click inside the left pane. Go to menu View and select Document Map. Go to menu GC View and select Section Level. Click inside the right pane and go to menu GC View and select View All. Go to Tools, Change Tracking, and make sure Track Changes does not have a check next to it. In the right pane, add or delete text. The left pane does not change. Go to Tools, Change Tracking, and make sure Track Changes is checked. In the right pane, add or delete text. In the left pane, the section you are editing will expand the sectin and show the changes you are making. Question: Can we make the behavior consistent - NOT expanding the map - when tra

In case you missed the PTC/User Arbortext Symposium 2021 you can access the recorded webinar and presenter slides click HERE.  

I am using IsoDraw 7.3 build M080 build 6 currently. I am working on creating a graphic and was using the "Fillet" command and all was well, then all of sudden the program stop trimming the ellipse and the line segments. I have tried exiting the program and coming back in with no luck.   Has anyone had this happen? I don't know if I might have hit a key or something. It is really puzzling that it was working fine then all of sudden stopped working correctly.   Any thoughts or suggestions are welcome.   Keith

Hello this is my first question to this forum. I have read many posts and have been helped by previous questions and answers.   I need to create a macro that reads a value in column A (equal to the opened filename) from an external file (excel, but I can convert it to something else if it would be better.). and copy the value in column B to a textfield with a specific object id.   help/Andreas  

GPSL's 40051 for PTC Windchill enables your authors to create compliant MIL-STD-40051 data in Arbortext, save it in Windchill, and deliver to PDF or IADS.  Get in touch for more info@gpsl.co or visit our website(view in My Videos)

We had a toolbar created for us that is only active in dita topics not in the ditamap. How do I change it to be active for ditamaps? The tool bar always docks and undocks as you close and reopen topics so it never stays in place. What do I need to look for?   Bryon