SLM (Service)

We are testing Arbortext Editor 7.0, looking to replace our aging version 5.4 M050.  Our testers have noticed that many of the Edit window toolbar buttons have disappeared.  We would like to put them back (at least some of them).  Has anyone tried to do this?  I have gotten as far as looking at lib\dialogs\editwindow.xml.  I see the toolbar definitions in there, so it seems like I should be able to pull out the ones we need from the 5.4 version and put them in the 7.0 version.  However, the icon graphic have changed so I don't have all of the icon graphic I need in 7.0.  I would appreciate any suggestions from others who might have tried to implement this kind of customization.I looked at the PTC Arbortext Customization document, and found no help there.  There is less than half a page of information on toolbars.

We're in the process of converting our XML processing code from Omnimark to XSLT. One of the problems we are running into is with XML files edited in Arbortext that include Arbortext's change tracking markup. Is there a DTD file which includes declarations for the change tracking elements? I've look through all of the DTDs that came with Arbortext and I haven't found one. Have any other Arbortext users created a DTD for the change tracking markup?   Regards, Rick Schoen  

Hi, I would like to use the WC_VERSION_ATTR  Revision number in gentext. I've got the attribute correct in arbortext via bursting rules (twoway). -> rev = WC_VERSION_ATTR   When I generate the text containing the rev (with xpath) is say as example: B.7 I would like the show only the Revision of the document: B (without the .7)   Is there a way to read the rev attribute and modify attribute ?   thanks in advance christian

Hi All,   we are currently facing some issue whith non UTF-8 special character in our XML document using Arbortext Editor. We would like to enforce the UTF-8 encoding of those character when the document is saved in Arbortext Editor.   Is there any way to do so?   Thanks a lot in advance for your feedback,   Kind Regards, Jérôme

What tool are you using to create flow charts in editor? Once in editor, it would also need the abiltiy to be translated.   Thanks Bryon

I was looking at this issue a while back, but I was pulled on to other issues.  I'm now back trying to figure out how to submit requests to the Arbortext Publishing Engine remotely.I read the documentation and it appears that SOAP requests might be the way to go.  I noticed that the SOAP requests are converted to HTTP requests under the covers, so I decided to test things out.  I installed PE on a server and it appears to be working normally.  It appears that the HTTP request should be fairly straight forward, but I must be missing something.I installed a Chrome plug-in so that I could submit HTTP GET / POST requests.  Then, I tried the following: POST http://PE_server/e3/e3?file-type=xml&type=pdf&f=convert Body: .ditamap file pasted directly into the message body PDF (e3.pdf) is returned. But only the .ditamap is processed; none of the topicrefs / graphics files are processed.  At least this tells me the "process" is working.  However, I need

Is there a way to tell if something is processing in Publishing Engine or if it is hung up?   I've sent a request for a large document but have no idea if it is actually processing or if it is hung up.

I'm trying to get our on-screen stylesheet to properly format the generated text for inserted figures for a change package. I only need this for our computer screen style as we use another product to publish to PDF. This is mostly for helping our newer SGML taggers keep track of where things should go and shom them sorta how it will look when the PDF is generated.   Example: Original Layout... Figure 1-1 Title A Figure 1-2 Title B After inserting figure needs to look like this... Figure 1-1 Title A Figure 1-1.1 Title C Figure 1-2 Title B   I cannot seem to configure the styler software to get the inserted figure number to keep the previous figure's number AND append the ".1" to the end of it. It either seems to want to roll the numbers completely (making original Fig 1-2 read Fig-1-3) or I get a ? for the previous level number (or some variation of that).   Arbortext 7.0 M050 (using the included freebie styler editor).   Thanks in advance for any tips.

We are currently using CGM's. Is there any benefit to switch them to SVG's. Would we gain any publishing performance? With the newly merged Isodraw/Creo illustrate what will be the format of choice for export.    Thanks   Bryon    

Could not find this information anywhere, and thought I'd share the solution.    Basically, you will create new aliases for the FileSave, FileSaveAs and FileClose commands in Arbortext.  There is a default commands.acl file delivered with Arbortext, and you will create a custom version that will override only three commands.  Note that if the completeness check finds errors, it will leave the log open for the user to review even after the file has closed.   Create a new text file: arbortext_home/custom/init/commands.acl Open arbortext_home/packages/commands.acl.  From this file, copy whichever commands you would like to modify.  In this case, I copied FileSave, FileSaveAs and FileClose. Update the existing code to contain whatever steps you would like.  Below, I am pasting the contents of a working custom commands.acl that performs completeness check upon Save, Save As or File Close. # # Defines simple command aliases (macros) for actions assig

I do not have import / export license and need to get a very large Microsoft word file into 6.1 Arbortext Editor. I have tried to copy and paste and it changes everything into just text. Is there anyway for me to get the file into Arbortext editor and maintain the format. I found the following quote, "On the Windows platform, Servigistics Arbortext Editor enables you to copy content from other applications and paste the content into your document using matching markup from your document type. For example, assume you are authoring a DITA document and copy a bullet list in a Microsoft Word document. When you paste that list into your DITA document, it will be pasted with the appropriate ul and li tags."   Please help.

I am very excited to announce PTC will be hosting an Arbortext Users Group in Ann Arbor, MI on Sept. 19th. This one day event will offer you a chance to hear customer case studies, meet with Product Management (me!) and hear about future releases.   I am still looking for customers willing to present their use of Arbortext (short 45 minute presentation) at this live event! Please reach out to me directly if you have best practices, tips/tricks or anything else to share.   If there is simliar interest in a User Group to take place on the West or East coast in the future, I am happy to work on setting one up. For now- if you are nearby, or willing to fly out to this event, we'd love to see you. There is no cost to attend.   Please register here.  

Are you an Arbortext user? Have you heard the word Adepters and wonder what it means?I wrote up a little history about where the name "Adepters" and the name "Arbortext" comes from. I also posted some pictures of the old UIs and original HQ. If you ever wondered about it, you can read the story here.In the meantime, if you're looking for the contents of the repository, it's right here on PTC Communities. Check out the Arbortext archive.

We have Arbortext 7.0.  When we print, (using a styler with 40051e5.0 screen fosi "c" drive//...DTD 40051c_c_6_0 FOS on the end) our headers are doubled and our .SVG graphics shrink (to about 2"x2").  In addition, we have no page numbers and our callouts get changed to all read "Figure 0, Item 1".  Any sugggestions? 

Hello,we have been using a plugin for Arbortext IsoDraw for nearly 15 years now. Originally it had been developed using version 5.0.1 of the IsoDraw API and still works with the current version 7.3.Now there is the problem that our customer has switched to floating licenses and this change is not compatible with the plugin. Version 5.0 of the API does not know about floating licenses and it seems that IsoDraw send an event to the plugin which has been introduced especially for floating licenses.Therefore we need to update our plugin to the current version of the API for IsoDraw 7.3 but I could not find any documentation or C header files / API source. I still have them for version 5.0.1 in our SVN repository but there seems to be nothing from PTC.Has someone here used the IsoDraw plugin API in recent years? Is there some link where to download the API and its documentation? Or do I have to contact PTC directly for that information?Kind regardsAndré Twupack

Hi,I have an important question. My client is currently using Arbortext XML editor 5.3 that is integrated with a CMS and CMS is doing the transformation from XML to PDFs. And Arbortext is only used for XML editing.I need to do the same thing but my company don't want that CMS but with existing XML files and DTDs and Style sheet (FOSI)Is Arbortext 7.0 standalone capable of transforming XML to PDFs? I had a discussion with a sales person from PTC he said you can do with Styler.I want to sure that it should fulfills our requirements before acquiring the licence. Wanted to test with trial version but not getting the trial license.Anybody confirm whether is possible in Arbortext 7.0?

Hello,   I need move my cgm to a hotspot and then center the hotspot.   I achived to use HighlightHotspot wich move the hotspot in the top left corner. (I have ResizeToFit = false) Then I modify the OffsetX / OffsetY to center the hotspot but the result is ugly, the animation move 2 times.   If I could get the hotspot coordinate i could move to the right position before calling HighlightHotspot .   Is it possible and how  to do that : geting the Offset,OffsetY of a specific hotspot ?   thanks

When inserting .CGM graphics within an XML they do not display in the Editor's view. They display as a graphic icon with a red X however when I print preview the graphics display as expected. I have all the preferences set to display graphics. I believe it may have something to do with the IsoViewer within Editor. Previously when in Editor and I click on a graphic I would get the IsoView icon but now I'm not.We are currently on Arbortext Editor 7.0 m010.Any thoughts would be greatly appreciated.Sarah Price

Why I had return license but can't get license, please see the message below:     An invalid product/revision combination has been selected. Please go back and try again.

We have two custom toolbars. A co-worker got a new PC and when Arbortext was installed on it, it didn't have these two custom toolbars. Basic question: how do I get them for her? Ancillary question: Where the heck do I find them on my install (the files, not the toolbar). In this screenshot, I have the option to show GC Tools and GC Views. On hers, these options are not there. How do I make it happen?  

Hi,What modules are required to cretae and update manuals like Aircraft Maintenance Manual (AMM), Structural Repair Manual (SRM), Wiring Diagram Manual (WDM), Aircraft Illustrated Parts Catalogue (AIPC), Software Configuration Manual (SCM), etc., through Web Enabled IETM?--Dhinesh

Hi,We are using ISOdraw 7.0. Could you guide us how to do spelling check in ISOdraw 7.0?

I've recieved the task of configuring the Document Map appearance in the ArborText Editor.  Our application adds descriptive text to nodes which can be multiline.  Unfortunately, the Document Map View (tree view) seems to  flatten the text.  Is it even possible to customize this behavior?  

Hi All,I have started Publishing Publication Structure, however my publishing job fails with error "Subprocess terminated unexpectedly while evaluating ACL function 'main::composeSisPE'." "errorMessage" value="com.arbortext.e3.E3HungSubprocessError: Subprocess '7124' hung while evaluating function '_e3::callJava('D:\PTC\Arbortext_Publishengine\Tomcat 8.0\temp\activeTransactions\rq_1735')'."/>"Can anyone help me on resolving Publishing issue?Thanks,Srini