System Administration

I started having this issue today (my first time attempting to install creo). Since the first try I have uninstalled and deleted all license files then reinstalled Creo (using the same zip file I downloaded the first time).  Still getting the same issue.  The license I received yesterday results in an error message, the message is long but this seems to be the critical data:  License Request Failed for Feature... (-21) I am using the educational license fixed node (just followed the directions that I received when receiving the license). Any suggestions on how to get it up and running? Thank you 

The system colors, for example system_geometry_color, can be set via specifications in a file. For example, I use "syscol.scl". To the best of my knowledge, there is no documentation of what parameter names are available for these settings. Equally important, it is not clear what effect setting any of these parameters will have. I'm wondering if anyone has any documentation of the following: (1) Parameter names (2) Screen elements affected by a given parameter (3) Syntax for the settings file, i.e. what alias_sec_dim_strong_color_to means, the color value ranges, etc.   I had asked this same thing as an Idea for it to be added to the Help documentation. It was pretty much ignored. I naively thought that such things would be documented and available, but that does not appear to be so.

Good afternoonI am using Creo Parametric Release 8.0 and Datecode8.0.7.0I' m using CreoJs in order to automate some tasks in Creo.From CreoJs, I'm trying to make a call to Windchill REST services.It works well for a GET request by using "downloadJSON" function from Additional API Features Introduced in Creo.JS in CreoJs user guide.My issue is when I want to do a POST request.I use "uploadJSON" function to be able to send a JSON object with body definition and the nonce token in the header.It always return an Invalid Nonce token error.Is someone could help me on the correct use of the uploadJSON function to send a POST request with headers?Or what are built-in function of CreoJs to perform a POST request?Here are the errors that I faced"statusMessage":"400: {\"error\":{\"code\":\"INVALID_NONCE\",\"message\":\"A potential security problem was detected. Refresh the page and try again. If the problem persists, contact your administrator.\"}}"

As per the original post.    Hey,   Is the play trail file option not available for student version ? 

I am using Creo Parametric Release 4.0 and DatecodeM040User is not able to fetch NRB templates.Here are the errors that I facedUser is not able to fetch NRB templates.

I am using Creo Parametric Release 8.0 and Datecode8.0.5.0Unable to replace UDFHere are the errors that I facedReference features in reference assembly are missing.UDF can be placed with current references.

I am using Creo Parametric Release 4.0 and DatecodeM130Not able to import Part from Creo workspace to windchillHere are the errors that I facedCAD Part - 418-06-p2620.prt is not unique.

I can't find it on the PTC panel to download ANSYS GEOMETRY INTERFACE FOR CREO PARAMETRIC, can anyone tell me if this is part of another license?

Good morning, I have a weird part that will have a crazy split line andwould like to create a silhouette curve of where I think the split line willbe on the surface but at the moment I do not have access to mold license. Iknow in ProMold I can create it but is there a way to create it in a regularflex engineer license? This is the view I want the curve to fall on the part. I tried to create asketch and then project it to the surface but some areas of the part Icannot use the project on some of the edges of the part. Thanks. Son T. Nguyen108 W. 2nd StreetAssaria, Kansas 67416785-667-7763

I am looking at getting a new machine for large assemblies, cost is not important. Due to Creo being largely a single threaded program I want to get the Core i9 13900KS. My company has a contract with Dell (although there may be some wiggle room there). Unfortunately it appears that Dell doesn't sell the Core i9 13900KS with workstations.   I am looking at a XPS machine that they sell but it has a NVIDIA® GeForce RTX™ 4090 gaming card in it. Has anyone tried to run Creo with a gaming graphics card? Ideally I would like to be able to run Creo Simulate Live and it appears to me that this graphics card is not supported.   Any other thoughts for those of you who have spec'ed out machines specifically for large assemblies?

I am using Creo Parametric Release 10.0 and Datecode10.0.2.0I need single package of creo with Parametric / Layout / Rander studio / simulate and also required help package.

I am using Creo Parametric Release 8.0 and Datecode8.0.6.0Tangent Lines are not visible when model display is set to wireframe or hidden line display style -When I view my models in wireframe or hidden, the tangent lines of a cylindrical feature are invisible.

I am using Creo Parametric Release 6.0 and Datecode6.0.0.0ECAD context data couldn't be done interference check in Creo Parametric.

I am using Creo Parametric Release 6.0 and Datecode6.0.6.0I am trying to add notes in 3d space under the annotations tab. I have done this before (I do this almost everyday) but for some reason, now, when I use the middle mouse button to set the location of the note, it cancels the operation altogether. This function is still available in 2d space and works just fine.

I am using Creo Parametric Release 8.0 and Datecode8.0.8.0I was hoping to understand what Application Feature would be required for Generative Design. We have a user who has a very basic install and it is missing.

I am using Creo Parametric Release 8.0 and Datecode8.0.3.0Having succeeded in running the Java examples (Tools - Utilities - Auxiliary Applications says it is running), the examples do nothing? There is no difference in the ribbon, no indication that anything changed. Starting or stopping the examples through Tools - Utilities - Auxiliary Applications makes no difference.

I am using Creo Parametric Release 10.0 and Datecode10.0.0.0After opening an item using "file open" dialogue box and "type" pulldown to filter by type (e.g. drw, prt, asm), the new Creo 10 "quick access" bar within the "file open" dialogue box automatically "pins" the type selection so that the same file type filter is still active the next time the user uses "file open". This presents a problem when a drawing is being worked on. Previously, Ctrl-O ("file open" shortcut)/Enter keystroke sequence was a very rapid way to open the active model in the drawing, since the active model is the default value inserted by Creo in the "File Name" field. However since file type is now pinned to previous selection (e.g. drawing), "Invalid Extension" error occurs upon Ctrl-O/Enter keystroke sequence and the user must now use an additional mouse click to "deselect" the pinned selection before pressing enter. The user should have the option to pin or not to pin the "type" selection in order to reduce m

I am using Creo Parametric Release 4.0 and DatecodeM140In drawing sheet while creating linear dimension with reference of edge and bend axis dimension created but getting PRO_TK_INVALID_MATRIX error while using this api "PROANNOTATIONSHOW".when the drawing is active that time there is no error but when we open the drawing programmatically then getting errorHere are the errors that I facedPROANNOTATIONSHOW - PRO_TK_INVALID_MATRIX

Hi I am new here and was wondering if you could help?We have Creo 8.0 on a server with a 1G network.we have now upgraded to a 2.5G network.We are moving the drawing files to a QNAP  TS-h973AX  NAS with 32GB ram  and a 2.5G network connectionIt then connects to a QNAP 2.5G network unmanaged switchWhich then connects to 3 X 2.5G network computers with 12th gen i7 processors with 32GB RAM each using NVMe drives..Transfering files through file explorer gives us the 2.5G speed but when we try to open Creo 8.0 files the network only transfers files at 7Mbps to 13Mbps speed?Do we need to change anything  in the config file settings in Creo to speed up the opening of the drawings in Creo?note: we upgraded from pro e wildfire to Creo parametric 8.0Could it be that a software limitation has come across from the old wildfire program and is limiting the speed of Creo loading files? any help would be much appreciated. Thanks

Hi there, in Creo's bin folder (e.g. C:\Program Files\PTC\Creo 10.0.2.0\Parametric\bin ) there is a "parametric.bat", which executes @echo off "C:\Program Files\PTC\Creo 10.0.2.0\Parametric\bin\parametric.exe" "C:\Program Files\PTC\Creo 10.0.2.0\Parametric\bin\parametric.psf" %*  Is it possible to place that batch file and the corresponding "parametric.psf" anywhere else? e.g.C:\temp\%username%\custom-parametric.bat with @echo off "C:\Program Files\PTC\Creo 10.0.2.0\Parametric\bin\parametric.exe" "C:\temp\%username%\custom-parametric.psf" %*  I tried it, but it did not worked so far.

I am using Creo Parametric Release 7.0 and Datecode7.0.11.0Received a large step model from a customer and imported into Creo as a part and then assembled it into a Creo assembly. We need to create a mirror of the original part. It creates fine but is disappearing after creating it. The mirrored part will highlight when selected in the model tree but disappears again when unselected.

I just upgraded to 10.0.2.0 yesterday, and I'm getting an Unhandled Exception error.  I don't know what the issue is.  It's probably clear to someone else from the error message, but non of this means anything to me. 

Hello,   I've the license on creo..When installing the form, I was unable to access my license server because the web add license button was not visible. Would you please ask someone else to help too?

I am using Creo Parametric Release 4.0 and DatecodeM150 Creo software When opening the built-in browser interface of Creo software, it gets stuck and cannot do anything (the process does not display and is unresponsive). After killing the process, delete the cache folder and then open the software and use it normally. However, after exiting the software normally and entering it again, the same problem occurs. ; After modifying the built-in browser type to Google, it can be used normally, but you need to enter the user name and password every time. Even if you check Remember Password, the built-in browser interface is stuck and cannot be used (the process does not display and is unresponsive). Kill it. After the process, delete the cache folder and then open the software and use it normally. However, after exiting the software normally and re-entering it, the same problem occurs. After changing the built-in browser type to Google, it can be used normally, but you need to enter the

I am using Creo Parametric Release 9.0 and Datecode9.0.5.0We have made bends tables for spec driven piping in .csv format that match the examples shown. The only difference is we have a range for min and max radius where as your examples show the same size for radius, min, and max. The issue is that we can't change the bend radius for piping. when you go under modify>corner segment and select the corner you want to change the bend radius pick list is greyed out even though we have a range of radii to choose from.