System Administration

I am using Creo Parametric Release 8.0 and Datecode8.0.0.0Help needed using the cabling reroute feature and route type. Have wires (cable) that I want to change the route type and also want the reroute others. The PTC help instructions are woefully inadequate to follow. I really prefer to speak to someone or a good video for these operations.

I am using Creo Parametric Release 3.0 and DatecodeM140I have two problems:1. I am using a trimmed surface in my part model to show a identity (text). I do this by creating an offset surface and then trimming it with the text. In the part model it looks great. In the drawing view it looks okay and when I export as a pdf the edges of the surfaces are yellow making them difficult to see. I would prefer to show them in black or better yet to show the surface as filled black to the lettering is easy to see.2. The second problem I am having is related to default "font" shifting when creating a pdf. When I select "stroke all fonts" the resulting characters are in the correct location but look terrible. They have no thickness. Is there a better way?

I am using Creo Parametric Release 4.0 and DatecodeM150Before the exporting in the drawing the text is there. After exporting in the drawing the text is not coming in the drawing.

I am using Creo Parametric Release 4.0 and DatecodeM150before the export the text is coming after the export for the drawing the text is not coming.Here are the errors that I facedafter export text is not coming.

The standard dictionary is so bad that it does not understand basic engineering/manufacturing terms.Standard words like 'adhesive, anodize, balance, etc. are not recognized.   

We recently solved an on-going performance issue w/ some remote workers that was traced to a config.sup setting (trail_dir) which was dumping trail files onto a network drive.  This was a nogo suggestion from PTC dating back years.   We got to wondering if trail files are even utilized to the extent they were when hardware/software was not as mature as it is today.  I've not needed to re-run a trail file in many years so I'm wondering how it would act w/ the interactions Creo has w/ Windchill these days.   Thanks.    

Does anyone know of a way to automatically show the Creo version (3, 4, 5, 6, 7,...) as a parameter?We implemented the values in param values list, but that is a manual step for the users to change when we go to a new version. We also have it set in our start parts as well as our Windchill templates, but that is a change we will have to do every time we go to a new version. We are trying to be in compliance to ASME Y14.47 and  14.41 

Within our company we have many smaller subdivisions that utilize Creo however they all have different config settings.  We run a customized start tool that depending on users selection loads the appropriate config settings for that OpCo.  Once in a Creo session there is no quick and easy way to see what OpCo the session was loaded with other than going to the config files in session and looking at a comment line or the Co. name.  This is time consuming for the support team and the user that could be working in various OpCo's.  Would it be possible to have a config setting that was a one line txt field which would be displayed in the top banner either just below or next to "PTC Creo Parametric"? 

I am using Creo Parametric Release 4.0 and DatecodeM090Creo parametric is crashing after the installation of Automation studio software.

I am using Creo Parametric Release 7.0 and Datecode7.0.3.0I have a 2d repeat region to report fam.inst.param.name as column headings and fam.inst.param.value as rows. Is it possible to write a relation or something to show a column heading as a specific text rather than fam.inst.param.name. For example, if the fam.inst.param.name begins with 058914, can I report BACKPLATE as the column heading instead of 0589140010? I want to leave some column headings as reporting fam.inst.param.name.

PTC says they don't have a csv file for drawing (dtl) options. How do all of you sort through what the new ones are? I created an idea for this: https://community.ptc.com/t5/Creo-Parametric-Ideas/Provide-a-reference-document-as-a-csv-for-all-of-the-drawing/idi-p/893254#M19526

After clicking on "Launch Creo Parametric Trial" it downloads what i assume is a download client a gray pop up shows up (Powered by Claudpaging), and after a few seconds Launcher shows error message that reads "The server cannot be reached while authenticating the session. Please try again or contact costumer support." after that launcher delets itself from my pc. It says that its trial version 10.0.0.I tried it a few times and its always the same.  

I am using Creo Parametric Release 9.0 and Datecode9.0.5.0Creo 9.05 Will not allow me to export to a pdf file. I had no issues in Creo 9.04 and below. The program goes though all the steps, even with naming the file. Click save and nothing happens.No error message.

I am currently working on automating the installs and uninstalls for PTC Creo and Creo Help.  So far the Creo programs were fairly simple to create xml files and also to silently uninstall using the provided bat scripts in the program InstallManager folder.  This solved the issue of manually uninstalling each component and user interaction.   My problem with the the Creo HelpCenter piece.  As with Creo, it was easy to create the xml files to silently install.  I have hit a roadblock with the uninstall though.  If I try to run the uninstall piece by piece (such as Simulate help) user interaction is required.  I have checked and can't find parameters to have it run silently without user interaction.  There is also no provided scripts to streamline the uninstall.   Does anyone know a workaround?  One option could be a brute force deleting of the folder and registry entries but i would prefer not to do that unless necessary as i expect resi

Creo crashes when loading. Is this graphics card compatible?Maybe something else?    

I am using Creo Parametric Release 9.0 and Datecode9.0.4.0The screen is frozen when a user edit a dimension in a sketch. It doesn't happened when the same user edit the same sketch on another computer.

Hello everybody, I come to you today because I had a problem just after installed 3D connection app, always when I start Creo 7 I get these two windows:  How did you manage to solve this error.Thank you in advance.    

I am using Creo Parametric Release 6.0 and Datecode6.0.6.0When saving the assembly, it stays in the progress of the model check and does not respond for a long time. After changing the digital model to save, it is still the same.-----------------------------------------Translated the text from Simplified Chinese to English using google translate. By community moderation.Subject: 另存装配时，停留在model check进度中，长时间不响应。Body: 另存装配时，停留在model check进度中，长时间不响应，换过数模保存，依然如此。-----------------------------------------

Hi All, Did anyone noticed this issue of Creo parametric hangs on launch and error shows in Task manager as "Not responding". Any suggestions?   

Please include detailed documentation such as screenshots, images or video.NDI ERROR: two dependencies have same uniqueID "". 1. What version of the software are you running?CREO 5.0.4.02. What is the problem?I get the error:    NDI ERROR: two dependencies have same uniqueID "".But have no idea how to find these two dependencies that are generating this error.

On some computers with Windows 10 using Creo 2 M150, clicking to select something gives the smart filter error about holding the ALT key, but this happens even when it should not.  Clicking a few more times will end up performing the selection.  Has anyone else had any experience with this on Windows 10 or otherwise?We've already tried:Mousewheel workaroundgraphics win32_gdiThanks!

I am using Creo Parametric Release 7.0 and Datecode7.0.5.0I have a user who is being exited out of the system when working on creating annotations to a 2D print. Specifically trying to add annotations such as notes. Issue started today and has happened on multiple parts.

I'm working w/ Creo 4.0 M150 thru a remote site VPN connection.  Models are coming out of Windchill.  Every 60 minutes, almost w/o fail,  there is a lag in the rotation of models on the screen. The only way to recover is to restart Creo.  However, from some testing, I've found that if I disconnect the network line or turn off wifi (if I'm using it), the lag will immediately disappear and everything is back to normal.  Reconnect the network and the lags reappears.  This issue does not appear when I'm at my desk, off the VPN. I've tried working w/ an offline connection to Windchill and that does not help.  I can't see any process going rogue and the network doesn't seem to be saturated either.   I've updated Nvidia drivers and all updates have been applied to this Dell 7760 laptop running Windows 10.  It's quite frustrating.  I know we are woefully out of date w/ our Creo install so any help appreciated. Thanks.

We have a particular need for the Piping Symbols formerly available within what was once known as the "Pro/ENGINEER Piping & Heating Library".  For a while, these various Libraries were available for Download under the Wildfire 2.0 heading, I believe. PTC has apparently stopped providing these libraries.  Does anyone still have these, or know where we might find these hosted somewhere? Thanks. 

I'm testing out Creo 9.0.4.0 and have ran into a problem with validating the drawing_name matches the first_model attached to the drawing.  DRW_MODEL_NAME EQ FIRST_MODEL had functioned just fine in Creo 4 for us. The strange thing is the check still seems to work, but on every model check an error of FIRST_MODEL is not a legal function is thrown. If the names mismatch it ALSO lists that they don't match. Anyone seen anything like this?Note I've tried this with both the old UI and new. The screenshots reflect the old_UI