System Administration

My company recently switched from Creo 2.0 to Creo 7.0. For the past few months I have had Creo 7.0 installed for the purposes of testing but just this week we switched over to using it for production. Up until this point I have just been using it for modeling and FEA work and never had any issues but today several people started using it for drawings and we have found a way to crash it consistently. To crash it we simply insert a custom symbol, middle mouse click, and the screen completely disappears. There is no error message and the program is crashing so quickly that it doesn't even generate a traceback.log file. I have been trying to troubleshoot this issue all day and I haven't had any luck. I tried all of the usual things like updating video/system drivers, setting "graphics win32_gdi", reinstalling creo, removing all customizations, verifying Windows system files, running a memory check...pretty much everything I could think of to narrow down a video or system issue. 

When I want to apply a posture to a manikin in a Windchill linked session it reaches out to Windchill to grab the posture thumbnails. If I scroll down then it closes the drop down box while it reaches out for more postures. I end up having to do this 5-6 times before I can get all of the postures loaded and to the bottom of the selection drop down.   Is there something I can configure to improve this?  

I am using Creo Parametric Release 4.0 and DatecodeM140We are using creo parametric software.We are planning to send the assembly model to another customer. During model conversion we want to save the assembly model as single solid (IGES or STEP format) with out internal parts (only outer view geometry only).For the above requirement we are not able to save the assembly model in creo parametric.Here are the errors that I facedNot able save as assembly model as single solid file without internal.

I am using Creo Parametric Release 4.0 and DatecodeM080I'm in the process of making a detail drawing, which features a cross section. There is a keyword option for detail drawings that turns the cross-section name on the section leader lines on and off. What is that keyword?

Hi everyone,why is there no network card selector on the CREO installation?If I have a machine with many network cards or wi-fi networks cards, e.g. tplink nano, how doI select the mc address that interest me?Thanks for the time, Luca.

I am using Creo Parametric Release 5.0 and Datecode5.0.5.0Few users are trying to register windchill server, Action is successful.But Every time they log off CREO and restart CREO, user has to again register windchill server by adding url.Need help to make it permanent server registration.

A detail view cannot have any of the names A, B, or C. When trying to delete the sheet, I get a message "Erased views will also be renamed." How to delete those views without deleting the sheet?I remember a long time ago that there was a command that allowed me to select and delete those views, but I lost that cheat sheet when I changed jobs.Does any of you remember it?Thank you

Customer cannot drag Insert Here tool into upside but the problem not occurs in right click button.

I am using Creo Parametric Release 5.0 and Datecode5.0.5.0Random exitTracebacks in attached documentHere are the errors that I facedRandom exit with Tracebacks

I was informed by the guy that I trained to take over my job, that in Windows 11, the ability to create custom toolbars has been removed. Since I’m still working part time, I continue to be interested in the system setup and making sure things continue to work for the end users. I saw some rumors on the web that they removed this because of security concerns. I don’t understand what could be of concern, and why they didn’t just fix whatever concerns there were. I think it’s important to describe how we use custom Task manager toolbars in windows to standardize the environment for all the users. I’ll use our older toolbar for Creo 4 as an example because it’s a bit more streamlined, than the Creo 8 toolbar. To create a toolbar you right click on the task bar and pick Toolbars, New toolbar…  It brings up a explorer window and ask you to pick a folder. The name of the folder will become the name of the toolbar.  The content of that folder is just shortcuts an

I am using Creo Parametric Release 7.0 and Datecode7.0.9.0I cannot change the color of my sketch lines. The User defined options are greyed out.

I am using Creo Parametric Release 8.0 and Datecode 8.0.5.0Creo8 application is running on a virtual machine. The VM host is equipped with a NVIDIA graphics card (GRID T4-4Q). When running Creo on this VM, the user periodically notices the Creo main window and the displayed model getting blurry. This lasts for a split second only each time, nevertheless it is very annoying for the user. Only this blur effect happens, no display freeze or any other similar graphics issue. Other 3D applications (e.g. CATIA) do not show this behaviour. Are there any specific settings for this NVIDIA graphics adapter (GRID T4-4Q) which can be applied on the system settings panel of the graphics adapter?

I am using Creo Parametric Release 5.0 and Datecode5.0.5.0I cannot save the file (model, drawing) or upload it to the serverHere are the errors that I facedServer error: Cannot retrieve family table neutral data

I am using Creo Parametric Release 4.0We are having issues creating a new user and was wondering if we can get some assistance. We do not have an admin account available in Creo but we do have admin access to the windchill server. I was wondering if we were missing something with adding a user and can add it through the windchill server. Or is there a way to add a user in the application itself

I am using Creo Parametric Release 8.0 and Datecode8.0.2.0   Please contact us if you have any questions regarding the document. How to solve cs349558 document? Translated the below sentence to English using google translate. Translated on 20-12-2022 at 11:56am IST by vnamboodheri:- 문서중에 문의사항이 있어서 접수합니다. cs349558 문서의 해결방법은 어떻게 하나요?

I fully understand that Creo 5 is NOT and never will be supported for using with windows 11. I have a lot of reference data stored with a fixed licence for Creo 5, and I only occasionally need to view and maybe export some data from the archieve. Can anybody indicate if Creo 5.0 will at least load & function on a Windows 11 operating system, or do I need to ensure I maintain a Windows 10 work station for as long as possible.?

I am using Creo Parametric Release 7.0 and Datecode7.0.4.0I want to use PTC_WM_CREATED_ON in the condition.mcc file. When trying to use >= it does not check the file properly. The following syntax is used (PTC_WM_CREATED_ON GTE 20200603). The string value shown in PTC_WM_CREATED_ON is not recognized.

The xtop.exe says that thoes libraries are missing after windows updates, and I'm currently using windows 11.   xalancmt.dll xercescmt.dll btkunzipmt.dll btkzlibmt.dll   Don't know the folder adress of these and some of thems are not able to download by the search.

Borrow license for 179 days.Creo cannot be used after Windows Update. -96 Cannot connect to license server

I am using Creo Parametric Release 5.0 and Datecode5.0.6.0   Insufficient model (head ID 255) of variable reference pattern in status bar message log. and memory errors. appears and stops or shuts down. Translated by Simona Cuciureanu on 13th December 2022 using Google Translate ---------- 상태 표시줄 메세지 로그에 가변 참조 패턴의 모델(헤드 ID 255)이 부족합니다. 와 메모리 오류. 가 뜨면서 멈추거나 종료됩니다.

Has anyone run into problems trying to start up Creo 8 when Hyper-v is enabled? I have to uncheck Hyper-v, restart my computer to get Creo 8 to start. I don't have this problem with Creo 7 and below.

I am using Creo Parametric Release 4.0 and DatecodeF000Good AfternoonWe were having issues adding a new user to have access to the windchill server with creo parametric. Do users need to be added to to the application or is there a way to add the users based off their domain account. Or do we add it to the windchill website?Thanks,Cameron

I am using Creo Parametric Release 8.0 and Datecode8.0.3.0If you have any questions, please contact us. Can the step file created in the free trial version be opened in the official creo?   Translated by Iuliana Lazar with Google Translate on 08 Dec 2022

At first appearance, I was excited to find out that ModelCHECK (MC) could automatically update things using ModelUPDATE (MU).  After I turned it on and tested it, I am terrified of it.  From what I can tell, MU puts all applicable features through the same blender without giving any say on the admin or user side.    For example, if you check for the following it will automatically update the model, and neither the Admin nor the User has any say in which one it will automatically do (regardless if set to Error or Warning): EXTRA_LAYERS EXTRA_PARAMS STARTPARM STARTLAYER BURIED_FEAT etc...ModelUPDATE Checks (ptc.com) This means if I have MC check to see if things are missing or provide a warning that there may be layers that are not needed, MU will auto-delete them.  But what if they are useful?  I cannot warn the user to look at them and see if they make sense!   Even worse, it will delete buried features automatically just because I want a user to lo

I am using Creo Parametric Release 9.0 and Datecode9.0.0.0creo dopo un errore irreversibile non riapre più i file.senza il caricamento delle nostre impostazioni i file si aprono.Here are the errors that I facedimpossibile aprire i file   I am using Creo Parametric Release 9.0 and Datecode9.0.0.0 creo after a fatal error no longer reopens files.without loading our settings the files open. Here are the errors that I facedunable to open files   Translated by Iuliana Lazar with Google Translate on 09 Dec 2022