ThingWorx

I have imported a time series data in dataset of Thingworx Analytics Builder with three fields Temporal (DateTime), Goal (Continuous) and Entity_ID (Int).  When i tried to build a Analytics Model with Lookback size 2 and lookahead size 1, I am getting an error "java.lang.IllegalArgumentException: Comparison method violates its general contract!"  Model Configurations I tried are as follows:  It would be helpful if someone can help/guide for this.Thanks in Advance!

Hello Everyone, I'm using twx v-9.3 and I've imported Twilio extension, and using the free trail account, i have configured the AUTH key and the phone number as well but I'm getting 400 error.  Kindly help if you have solution.  Thanks in advance! AS

We are happy to introduce new tool on the eSupport site! This tool is designed to quickly get you the information you need in one place without having to search for it. The ThingWorx Single Sign On Resource Page is a one-stop-shop for the vast majority of problems and errors encountered when using SSO. Most ThinfWorx SSO errors have multiple causes. Within a couple clicks you can review the most common solutions for that specific issue. End Users and ThingWorx Admins are already finding this tool valuable. Our knowledge experts are actively monitoring your feedback and continuing to enrich the content with more pictures and videos. Even if you’re not currently having a ThingWorx IAM and SSO question, take a look and tell us what you think!

Hi community! Is there somebody who knows if there is a possibility to execute a service, when a session has started or stopped? And is there a variable where I can see the number of currently opened Mashups/Sessions? My problem is as followed:I have a webcamscream running on an ems which can be started oder stopped by a service (stopStream, startStream) in TWX. My goal is that the webcam is just active when a user has the mashup opened.I didn't found a solution on google...unfortunately. Hoping for help! Chris

Hi, I am creating an application with the .net sdk that will run virtual things in a process. But I would also like to connect some virtual thing at any moment in the process. Example: I start my application with thing1 and thing2. Then a few hours later I want to add thing3. How would I be able to do so? Is it possible? Regards,  François Lévesque

While importing Thingshapes I am facing below error.  Import Failed: java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: java.util.ConcurrentModificationExceptionfailed to import from attachmentEntity import failed after this subscriptions running based on timer events start throwing errors on things using that particular thingshape. example error below.Error Executing Event Handler 'incrementTimer_Subscription' for event Type.Thing:Entity.SmartThing_Timer:Event.Timer 

Spent some fun time today trying to figure out where my miliseconds had gone.  After querying a stream to create an infotable that includes the timestamp in DATETIME format with miliseconds, the resultant CSV file viewed in notepad++ does not have miliseconds in the standard time format.  Anybody else have similar results, or am I missing something?Service Output From Infotable:  2023-01-02 20:54:08.182Directly Copied From CSV File:   2023-01-02 20:54:08 I ended up deriving timestamp over itself as a string and get the stream timestamp value as a string of total miliseconds.  Reading the csv back into ThingWorx and adding stream entries accepts this miilseconds value.  Just wanted to share in case others find themselves in a similar situation, or if there is a better way somebody has to share. From the "writing csv" snip below, "t1" includes my desired miliseconds component of the DATETIME value, but it never makes its way to the csv file.&n

Hello, I placed a Pie Chart in a Responsive container, but the Height of the Legend takes around 30-40% of the container; how can I Decrease it?   Thinworx Version: 9.3.0 Thanks,

Hi All!I'm currently using Thingworx 8.5.19 version.The intent is to programmatically (using Thingworx service), unzip a file containing many JSON files, so that we can process the content in the JSON.Getting below error:Unable to Invoke Service ExtractZipArchive on SBR.OEMFeed.RawData.Repo : Cannot extract file "Atlas Copco_RawFeed.zip" to target directory "Atlas Copco".Any lead can be helpful.

Hello guys, I'm facing a strange problem. There is a thing with some properties that have Alerts configured. If I set manually some of these properties to "TRUE" the event of Alert works and the History populate normally.On the other hand when i receive a message by MQTT, my property changes the value, the alert is set accordly, all the logic with this alert is working, but when i open the ThingWorxMonitor mashup, it displays my alert on the Alert Summary while it is active but it isn't poplating the Alert History, even when the alert goes down it doesn´t populate. I'm currently using the same ThingTemplate to 10 differents things, only 4 of the 10 is working correctly. Could you help me, please? Thanks.

Hi, I tried importing mail extension but the policy keeps blocking the importer. The platform setting file seems to have no issue and I have restarted tomcat but the error is still there. Please provide a solution for this.Many Thanks 

When trying to use JSON.stringify(), I'm getting the below error: ERROR:: Can't find method com.thingworx.types.primitives.structs.Location.toJSON(string) Already validated that the format of the JSON I'm trying to stringify is correct using online json validator.Please find the JSON I'm trying to stringify attached. At the end of the file you can find the Location property, which when removed, stringify() is working fine. I'm not able to understand why it's not working if the format is correct. 😕Any help is greatly appreciated 🙂

Hi all in have a infotable in which a column(x) is a boolean. i want to write a service in which any of the row in infotable column(x) is true need to return true. Thanks in advance 

Hello, I have a collection widget with a few mashups in it;  But as you can see, for whatever reason the mashups start in the middle of the container.If I use the advanced size settings; And set the growth ratio to 0, the collection widget itself disappears.Is it even possible to have it start in the top left corner?I assume it might be possible using CSS, but I would rather avoid using it. Thanks,Jens

I am facing the same issue. I am able to move, copy and delete the files when EMS is running in my local computer. But when EMS is running in remote desktop I am only able to copy the files. May be its due to the restricted permission in remote system.

Hi,when i'm downloading the file it gives different filename in different browser. Please let me know if there is any solution to my problem. Thanks

Hello, I'm trying to build the PTC Axeda Agent Embedded version 6.9 demo projects, but getting an error in files using openssl files, I tried using different versions of openssl since the documentation doesn't specify which version is compatible for embedded agents. I am getting different errors with different versions of openssl (0.9.8zg, 1.1.1s, 3.0.7). I am trying to build the projects in vs2008 to start before running them, but no success  

I don't understand all the information around twx_named_user. When I enter to Monitoring> Subsystems> Licensing Subsystem Settings, I can see that I have 10 users in Total Feature Count, but in Available Feaute Count I have -20, and in Is Enforced is false. Can someone help me to understand the meaning of the information? The total Feaute Count is the limit of user than can be created or the number of users that can be active at the same time? What Happend when Is Enforced is false or true? I need to find how many user can I have in thingworx, I have 30 users created and I don't have any problems but I don't know if I'm doing something wrong. I have attached an image with my license info in thingworx. Thanks in advance

Remove or Change the selected cell's border in runtime, In runtime, i'm seeing CSS as follows, How to apply in Custom CSS tab?  I don't find any configurations to change the border color.

I am getting from kepware a number of 160 changes on property A, 80 changes on property B and 40 changes on property C and D. the values ​​are received in a time interval of 90 seconds. These values ​​are stored in a value stream. Could it happen that a service, executed during the arrival of the data, still doesn't see the data, arrived in the previous instant, inside the value stream?

Hi!As I couldn't find any thread to this issue I start this new one: I have a mashup for quality check purposes. The mashup takes quality measurements and gives them to a service, where the check runs. The result is then illustrated on the mashup, writing "Good" or "Bad" on a label text. I have a seperate button for resetting the input to default value (text boxes). Unfortunately I couldn't find any possibilty to reset the text on the labels. Ideally the text disapears when clicking the reset button. Thanks in advance! 

Need to change the property persisted setting for multiple ThingShapes using service.Found the below API which is getting triggered when changing the property setting on the Composer:https://servername/Thingworx/Things/thingname?reason=properties%20%3A%20propertyname%20%3A%20updated%0A but not getting what body/header/params need to be passed to the above PUT request.If anyone has any idea about this please provide the details. Also, is it a best practice if we remove the property definition and then add it again with persisted setting change when there are 1000+ properties for which the aspect needs to be changed. Thank you

Hello,Using the following CSS in Custom CSS Tab on mashup ptcs-grid::part(cell-html){ padding-left: 5px; }  But this does not affect at mashup runtime when inspected through the Developer tools; following CSS is working: [part~="cell-html"] { background: transparent; padding-left: 5px; } Can someone help us with the Custom CSS for the ptcs-gridThanks,

Hello, I'm trying to configure a database with replication streaming. I have three nodes. Red Hat 8.2 Thingworx is version 8.5.4 I'm following this guide https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/ThingWorxHighAvailability/ExampleDeploymentofPostgreSQLHAwithPgpoolII.html#   When I run the script /db/bin/start_replication.sh in the first node (master) I get this error:   [postgres@MACHINE0 db]$ sh -x /db/bin/start_replication.sh node0+ cp /db/postgres/postgresql.conf /db/bin/postgresql.conf+ cp /db/postgres/pg_hba.conf /db/bin/pg_hba.conf+ rm -rf /db/postgres+ rm -rf /db/thingworx/install /db/thingworx/PG_9.6_201608131 /db/thingworx/platform-settings.json /db/thingworx/Thingworx.war /db/thingworx/update+ pg_basebackup -h node0 -D /db/postgres -U replicator --xlog-method=stream -v -Ppg_basebackup: FATAL: no se pudo abrir el archivo de mapeo de relaciones «global/pg_filenode.map»: No existe el fichero o el directorio+ cp /db/bin/postgres

Hello,I have a line chart, but when Mashup is loaded in Runtime, I see a Scroll bar in the legend. Can this be hidden? Thingworx version: 9.3.4   Thanks,