ThingWorx

Hi all, We have a thing in prod that was pushed from our dev environment. That thing uses a template that is outdated. We want to change the template to a new one that we are now using in dev, but pushing gives this error:How can we go about changing the template in prod? We are unable to manually delete it directly from prod since the entity was pushed there. 

Hello I am trying to apply custom CSS to my Thingworx mashup but it is not working . Is there any sample example or code snippet available which can help me with setting custom css. Thanks

HiI have a question related to contained mashupsI created a contained mashup that holds two buttons, and I want to use it in another main mashup as a popup mashup appears when I click on a row on the grid exists the main mashup.I assigned a service ( deletion row from the grid ) to a button exists in the popup contained mashup, when I click on the button nothing reflect on the grid.Service is working and I tested on another button that exists in the main mashup.What can I do to make the service run on the button exists in the contained mashup ?

ThingWorx 9.3.6-b1323 

I am using ThingWorx Platform Release 8.5.As a required project step to upgrade v8.5 to the latest v9.x of ThingWorx, it is necessary to "move" Production ThingWorx due to failing/EOL hardware. As part of the re-cloning process, ThingWorx fails to start after attempting to clone ThingWorx from Source Server to New Target Server with the exact same Hostname. Tomcat starts and shuts down when attempting to start the Windows Service - fails to fully start. Errors in log files are thrown referencing "APR based Apache Tomcat Native library" and "HTTPS protocol". Is there a documented instructions for how-to properly Clone ThingWorx from host to host?Here are the errors that I facedCatalina-log:- 10-Feb-2025 17:44:56.643 SEVERE [main] org.apache.catalina.util.LifecycleBase.handleSubClassException Failed to initialize component [Connector[HTTP/1.1-80]]org.apache.catalina.LifecycleException: Protocol handler initialization failed- 10-Feb-2025 17:44:56.643 INFO [main] org.apache.coyote.Abstract

Hi all,   I want to upgrade ThingWorx version 9.2.13 to 9.6. I want recommendations, Guidance and also support. what are the possible ways and which one is the best approach?

hi,can I add media ( icons ) to grid ???I tried several times but the media image is not displayed on the grid only the path like /Thingworx/MediaEntities/Media name only this path appears.Also I made the column configuration Image render.Note : this grid binded with infotable and the column in the infotable which represent the media is string type

Hello, I need a schedule widget. I see the standard one (this one) but I would like to have additional functionalities, like single-day visualization and/or click to open details.   Is there another custom version of the widget or is it possible to customize it?   Thanks in advance

In chipdatafilter, we want to filter one column using multiple values. Example, I want to filter ColoursColumn in grid data using three values like Red,Orange,Yellow. How to do this.   Is there any way to multiselect options of values to filter grid data?

Hi ,    We could see the below answer in the community , is still TimeScaleDB is not supported ? could you please confirm      TimeScaleDB as Persistent Provider     ‎Dec 12, 2019 01:23 PM     TimeScaleDB is not supported at this time.  Please refer to this page from our Help Center for a list of supported persistence providers.   View solution in original post   Thanks   

Hi,   I have a Thingworx 9.1 instance and am looking to upgrade to 9.7. However, the instance is on the Postgres DB, and real-time data is stored in the Postgres.What would be the easiest way to do this? 1. Should I Upgrade the Postgres Version? 2. Should I Upgrade the Scehma too?   Thanks,

@lschier  I followed your instructions for one of my requirement. I am getting the error at the service -  Error executing service autoLoadMultipleExcelFiles. Message :: Could not initialize class org.apache.poi.xssf.usermodel.XSSFWorkbook. Would you be able to help?   Version of TW- 9.6.0-b85

I am creating a bar chart with 7 Legends and legends are showing in multiple columns.Is is possible to show all legends in one row.Requirement-Thanks in advance. 

Hi team, I wonder if its possible to freeze a particular row item from grid widget while scrolling? Am having 100 rows in my grid and the top row holding some calculations as reference for rest of the below items, while scrolling up/down it take top row too. So, is it possible to freeze any particular row item? or excluding particular row being filtered?  please provide any suggestion.  thanks,Janakiraman

Hi, How to update scan rate for few properties to Kepware industrial thing at a time using service instead of updating one by one  property in Thingworx 9.5. I am trying to update scanrate to few properties using service but SQL transaction log size is increasing. Because , updating scan rate one by one property using below service. Is there way update scan rate at a time ? I am using below code. for(let i = 0; i < propertynamelist.length; i++) {    ...........  .................    Things[remotething].SetRemotePropertyBinding({ propertyName: propertyName /* STRING */ , aspects:          {           scanRate: 480000  // Update only the scan rate aspect         } });   }   Thanks&Regards, Latha

In Thingworx , collection widget, can one cell from the Collection widget be made invisible/non clickable through custom CSS ? 

I hope you are doing well.I am looking for information on all available 3D Widgets that work well with ThingWorx particularly those that support loading gltf files or similar formats. I remember seeing a Widget called "ThreeDWidget" which seems to be usable, but I am unsure where to download it.Could you kindly provide me with the 3D Widget or direct me to the source where I can download it? I would like to test it out.Thank you in advance for your help.

Hi all,   My team experienced a system crash today after using the Data Export widget. We believe that a spam click of the data export caused the crash so I am looking for a way to prevent a user from multi-clicking the export widget if it is slow to export. Any ideas on a good way to prevent multi clicking of the widget?

Hi everyone,I'm wondering if anyone has experience with voice assistants in ThingWorx or has worked on something similar. Is there anything built directly into ThingWorx, or should I look into integrating Alexa, Cortana, or Siri? Has anyone started a project in this area?I would appreciate any suggestions or answers!Thanks in advance!Houssem

We are trying to change the box color in a range chart, but it only accepts green. It won't take any other colors. Is there a solution or something we might have missed? Kindly help us with this issue. Thanks in advance

Hello everyone, I need to create a datePicker where:1. I want to send multiple dates (like 28, 30, 2) to the datePicker Widget. These dates are stored in a database, so can I pass them using the service?2. Only the dates provided to the datePicker should be enabled, while all other dates should be disabled. Can this be done in ThingWorx 9.4? If this isn't feasible with the datePicker, is there an alternative solution? Please see the attached screenshot for reference.

hello community,   We dont have any username or password for our ms  sql company database, we use windows native authentication which uses Active Directory Domain to authenticate the user. How can i connect our microsoft SQL database ? I am unable to connect as i have nothing to write in database username and password. Please have a look on the picture below and let me know please how can i connect my sql database with thingworxs.....    

Hello My name is Eric Fongang. I am in Sweden and currently working on an academic project to build a dashboard for OEE in thingworx using data from excel with my partner Daheem. We are in search of someone with good knowledge about the platform who can guide us when we face challenges. To us, it is a learning process and we are ready to discuss compensation per. Please feel free to contact me on ericofongang@gmail.com so that we can make arrangement on how to get started. 

I would like to grant a user the ability to see the Composer, which they can now but not the ability to make edits. Just they can view code, properties, services, relationships, etc. How can this be done?

Is there an API to get "Sourcing Configuration to Colorway" from PlexPLM?I can see it in allowed data types list with getFlexObjects API....    "Season Group(read only)",    "Size Definition",    "Sourcing Configuration",    "Sourcing Configuration to Colorway",    "Sourcing Configuration to Season",    "Specification",....But when trying to access actual data with getRecordsData API systems states that there is now type as "Sourcing Configuration to Colorway". I can access to for example "Sourcing Configuration".