ThingWorx

I've noticed that in TWX 9.5, a selected row is deselected when they are clicked on again.  How can I prevent this?  I don't want the row to be deselectable unless a different row is clicked on.

Hi all, I found a weird bug that I wanted to bring up. I created a timer that calls every 5 minutes. It does some calculations and sets a few property values. I was making some changes to it, and it started calling the timer subscription randomly or several times at once rather than every 5 minutes as expected. I tried to debug and ended up duplicating the timer and deleting the original one and it now works perfectly fine after making a new one with the exact same services/subscriptions. Any ideas why this would happen? It seemed very strange.

Hi,  i was recently installing thingworx manual through this link https://support.ptc.com/help/thingworx/platform/r9.5/en/index.html#page/ThingWorx/Help/Installation/Installation/install_java_and_apache_tomcat.html#wwID0E2YCO but unfortunately I don't know what I did wrong but the result is when I try to run apache tomcat it shows running in services for a bout 20 sec and then it stops , no errors or warnings or any thing , and it is hard to know where to start from to trace the issue, by the way, I can restart it again from services but it keeps stopping again, i think i did something wrong following the steps but i dont know what is itthanks,

I was using Selected Value Field from Autocomplete widget. Now I imported latest version of Autocomplete and the selected value field is not passing the value to the services. So I reverted to the old extension which was used before this change. Now also selected value field is not present in properties of Autocomplete widget. No logs generated for this. Iam clueless about what is happening here. Anyone can add ideas to fix this as it is causing critical issue in customer environment.    

Thingworx Runtime is resizing wrongly my mashup for mobile, it should use device height or resizing on the vertical and font size is small too.Thingworx version: 9.3.0-b20 Mobile settings:  

How does thingworx connect to redis and write data changes to the thing it is listening to

Is there a way to preview a PDF file in a ThingWorx mashup without downloading it to the ThingWorx repository? The PDF file varies, and we need to display a specific page in the preview.Thank you in advance!

I have a service on a database entity, executing a simple select max() operation, when running in the entity, it works and returns a result (number) as shown in the screenshot. but when I call this service from another db entity as below:        lastTickTimeStamp = Things["Egress_KCT_FTAE"].Get_Last_TicksTimeStamp_Test(); it always return null as lastTickTimeStamp;However, the other serivce (query to return an infotable) on the Things["Egress_KCT_FTAE"] can work in the same location without problem.

RTPPM Production Quantity attribute is linked to machine's consumed tag. This tag value can be reset by the operators during shift change or any other reason. When tag value s reset, Total Production Quantity increases by 9999999, which is "TagResetValue" of  "ProductionByTagAndTime_AttributeProperties" property. How can I prevent this?Also when I enter a MaximumMachineRate value, Production Value never increases. That's why I'm not using it.

1. How to fetch scheduletime of scheduler using services? 2. How to update scheduletime of scheduler using services  

Hello Team,Couldn't view any of the logs (Application Log/Script Log etc.,) from 'Monitoring' screen after Upgrading Thingworx-Platform-Postgres from 8.5.3 to 8.5.19.Below are the error details from log file:14:01:45,706 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Could NOT find resource [logback-test.xml]14:01:45,707 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Could NOT find resource [logback.groovy]14:01:45,707 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Found resource [logback.xml] at [jar:file:/opt/apache-tomcat/webapps/Thingworx/WEB-INF/lib/thingworx-platform-common-8.5.19-b1113.jar!/logback.xml]14:01:45,728 |-INFO in ch.qos.logback.core.joran.spi.ConfigurationWatchList@62b635fe - URL [jar:file:/opt/apache-tomcat/webapps/Thingworx/WEB-INF/lib/thingworx-platform-common-8.5.19-b1113.jar!/logback.xml] is not of type file14:01:45,784 |-INFO in ch.qos.logback.classic.joran.action.LoggerContextListenerAction - Adding LoggerContextListener of typ

I would like to capture information regarding Login/Logout time of user from Vuforia Studio to Thingworx, Is it exposed as a Service? Also I would like to know when the User logs in AR experience and when his session expires or logouts. Can it also be captured as a Service. We want to generate reports using this, Is this feasible? If so how? What else can be done If it is not feasible?

Hello I am creating a mashup over which i want to shown my cloumn data as a graph . Can  you please share a way to do it ? Any help would be appreciated Thanks

Hello I am using thingworx 9.5 and it was working fine till yesterday , but i am not able to edit this particular mashup from morning . It keeps on loading when i try to open it. Any help will be appreciated. Thanks 

Hello, I am planning to upgrade my tomcat 9.0.88 to 9.0.9 for my already installed thingworx. I have initially installed thingworx via installer. Can you please share the steps or documentation that i can use as a reference to upgrade. Thanks

Can anyone help me where can i find the Mashup widgets codes.

let currentDate = new Date();result = currentDate.getHours(); This is not returning server time. How to get server tdate and time in thingworx

Hi,I have a service, returning a string, where I send in a comma separated list of values and if I inside a forEach loop try to access a value and assign it as a result I get the error "org.mozilla.javascript.UniqueTag@3a405ae8: NOT_FOUND" Bellow is a code snipped that is addreviated.  csvInput.trim().split(",").forEach(csv=> { var result = csv; // This gives the error   I see no reason why it happens, can anyone suggest a fix and explain this error message?KindlyOskar

Hello,I am trying to Modify the custom chart widget extension for logarithmic scale in Y-Axis in time series chart. After building the code with necessary changes( in ide.js, runtime.js) and importing in Thingworx, I get Logarithmic option in Y-AxisIntervals but chart is not visible in run time. Getting the following error :ERROR [widget] "NavigateFramework_CssFiles" widget type is missing required member widgetProperties()ERROR [widget] An error occurred while calling undefined::widgetProperties(), Id = "undefined", Mashup = "Test234". [{}]Can anybody help me to fix this and guide me if I am missing anything?Attached screenshots of the code modified for logarithmic scale.

Hi Folks, I am trying to access the file stored in s3 bucket in Thingworx via the AWS signature authentication. But I am unable to access the file. I tried to pass the AWS signature in the Header in below format:let header = {             "Authorization": {                             "AccessKey": + accessKey,                             "SecretKey": + secretKey                             }               }; let params = {proxyScheme: undefined /* STRING {"defaultValue":"http"} */,headers: header,ignoreSSLErrors: undefined /* BOOLEAN */,useNTLM: undefined /* BOOLEAN {"defaultValue":false} */,workstation: undefined /* STRING {"defaultValue":""} */,useProxy: undefined /* BOOLEAN {"de

Hello Community,  I have file repository which is running with network link. I have uploader widget and i upload the 10 pictures each pic is ok 100kb but uploader only upload randomly 3 4 pics in one go and other would not get upload and failed. When i upload the pictures on development server it works completely fine and upto 10 pictures can upload in one go with selection of upload widget. Do you guys think that is there any solution which can help me here? I want to just upload the pictures and for that my service creates path first for the folder creation in repository and then pictures get uploaded there with the upload widget on mashup.  Any solutions are welcome here.  @Rocko if you would like to share your insights, it would be great! Thank you!

Hi ThingWorx Community,I hope you're all doing well! I'm looking for guidance on how to track active users within PTC ThingWorx, both on a daily and monthly basis, broken down by specific modules. My application consists of five modules, each utilized by distinct team groups, and I'd like to understand the best way to capture and analyze the volume of active users per module. Thank you in advance for your insights and support! Your help is much appreciated. Best Regards,Sid

Is it possible to resuse process steps in work instructions ? Like there are standard steps (ex: Clean the station, etc) which occurs in almost all work instructions. Can we create a standard library for such operations ?

In Thingworx Using window.sessionStorage storage option is only possible on client side not on the server side ? If I try to store it via javascript code will it function? The service will be excuted on mashup load.

In adv-grid, I have enabled 'EnableEditButtons' and 'IsEditable' in advanced grid widget and In 'Configure Grid Columns' 'IsEditable' is selected for few columns. Then, In UI, If user selecting ADD button to add rows in grid, there are any possible ways to edit the cell only for newly adding rows ?