Windchill

           

I have a user who has Windchill Advanced license and does not have any other assigned profile. They reported that they cannot see the actions under Manage Replacements to create a substitute. I can but I am admin. They could before in 11.1 system so I suspect something with licensing or upgrade.  We turned on jcaDebug and saw this: and I looked up the following article: https://www.ptc.com/en/support/article/CS309967?source=search I will check logs and but for the resolution on this, you can't edit the license profiles if that truly was the cause. I am sure the user has rights to create subs. They did check out the Assembly Part. Any other places to try?    

Sometimes we need to use Creo Elements direct and WWGM offline in situation where we aren't in the company and we don't have internet to access the Windchill server with vpn. Our software:Creo Elements Direct Modeling 20.1WWGM 11.1 M020 CPS11 The problem is that when we try to open the WWGM without any connection to our server, this message appear: "server not available at the moment".  I haven't find any option to force the current workspace in a kind of "offline mode". So I wonder if it is possible to do this or unfortunately you always have to open a connection to the server.   

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Also to add to this ...Products, Projects, and Libraries can now be soft typed with attributes editable in the OOTB UI meaning you could associate a product template per product soft type - even name them the same.You can edit the JSP for the product list page (where you see all active or guest member listing of products) to make the showcustomviewlink=true and you can have your product or other container soft attributes displayed.Anyone who wants to use this on existing products, email me for directions.Product templates are good for kicking off different configurations, including domains, just be mindful of the level of work to possibly reconfigure existing data should the need arise.Multi organizations can also be used and can be configured to disallow hosting of products or other containers. Your user's Org I'd ref in principal admin can be used to associate users together and also add them as members to a container, but automatically be read only without further ACL access. This g

I am exploring option to complete work item using a Java or Inforengine tasks. Thingworx has out of the box CompleteWorkItems service. It does not take Voting ( Approve / Reject) as an input parameter.  So I am wondering if anyone has explored completing the workitem with a Vote option in WIndchill.Thanks for your help.Preeti

Doing a bit of house keeping. When I pull active user report, I get 6 users back that are pending from what I can tell in the WTUser table. They are not in my LDAP and were created over 10 years ago. I am looking to clear them out. I check all current and delete projects and I cannot see them. I do not see them part of any membership. The article below says you can link them by creating a user with the same email address. this may only be possible for 1 of them since the others have email addresses like "g" and "jr". It looks like there was a parsing error and their name got split in many users. https://www.ptc.com/en/support/article/CS38011?source=search I believe this was related to an old project where you were able to invite users by email. These always show up in my Active User report. Should I just flip the DISABLED bit to 1 and call it a day?  

I just ran into an interesting "feature" with the PDF Quick Access Starter extension. This adds a column that allows users to one-click access published PDF representations instead of having to go through the Representations table. So it's a time-saver, for sure. However for office documents run through the Office publisher, the Chrome tab matches the filename of the PDF (xxxx-xxxxx-xxx_something.pdf) as the PDFs open with the Adobe Acrobat extension. The same PDF opened in Edge shows the tab name as 0000-00000-000_something.pdf, where the PN attribute is transcribed to all zeros. When I install the Adobe Acrobat extension in Edge, things go back to normal.  I don't see any settings in the extension that would cause this difference. Are there are browser settings that display published data differently? Are there settings on the Office CAD worker that would cause this difference?   

I am able to check out, modify, and check in a Released file. I am creating multiple Iterations of Released file. I do have some admin privileges, but I don't think I should be allowed to do what's described. Released Version/Iteration should be locked for Users. I don't even know where to start looking for cause. Windchill 11.1 Mo2o. Thanks.

Is there a way distribute publish jobs to queues based on size so that they could go to dedicated (and more capable) workers? 

Hi, How is possible have the same revision level for a wpart in 2 different views (design and MFG) for example A.1 for both in Windchill 11.1? Thanks            

Hello, I want to auto-populate a template based on the type of WTDocument the user selects, I have a template created for a specific sub type, as soon as a user selects that sub type in the new document creation window, the template should be auto selected instead of wanting the user to select it in the dropdown. Requesting you all to share some light on the same. Thanks,Sha

How to find instances from familytable via SQL?   

We've been using WTDocuments for our ECAD storage mechanism forever but have come across an escape that I would like to mistake proof. I know there are ECAD integrations but I prefer not to rearchitect the whole solution just for this issue.    The primary content is an Allegro .brd file and there are three attachments. One is a PDF of the board drawing, the other is some design related files and the final is the ODB++ supplier files to fabricate the board. The last two are loaded as zip files. The issue is that our supply chain folks often grab the wrong zip file and send to the supplier. I realize this is a people and training problem but does not totally mistake proof the problem.   I would like to keep all the content in one object since it fits with release strategy. We've tried putting comments on the files that are visible to the user. Is there a way I can add some type of block when those users try to download the wrong file? I can sure I can wrap them up in a gr

Does anyone have a best practice set of guidelines for creating a dev environment for testing and also upgrading Windchill? I have two dev environments, one is sandboxed into a private LAN that has no ingress/egress with my Prod environment. I have three servers in each windchill instance running windows server 2019 : an application PDM Link 11.1 server, An oracle 19c server also running windows, and a publisher server running creo parametric 7.0.6.0 also on Windows 2019. The problem is that the data on it is old, I basically created from a VMware clone that was renamed and given new network private assignments. Getting data into and out of this sandbox is problematic. The other dev environment is on the same LAN as my Prod environment, i use different host names and the dev server has a host file with aliases in them to redirect. The problem is I cant find a satisfactory and safe way where both PROD and DEV can be turned on and coexist on the same LAN. Does anyone else here do this wi

I am running Windchill PDM Link 11.1 CPS 20. When a user retires of leaves the company I have an account that can be disabled or removed from Windchill DS and Windchill. My question is what happens to their license allocation? Do I get those back?For example each Windchill user expends or gets one of these licenses in 11.1  PTC mechanical Design I License PTC IP Protection License PTC EBOM Mgmt LicensePTC Author LicenseWould I get these back each time I remove a user from Windchill or is there some other process.

Hello, I want to upload an attachment to a Problem Report through REST Service and I am following the steps provided in the below link https://support.ptc.com/help/windchill_rest_services/r2.4/en/index.html#page/windchill_rest_services/example_changemgmt_upload_attachmt_changeissue.html But I am facing an issue while carrying out the stage 2 step, when executed it says, "The system is unable to process your request at this time. Please try again later. If the problem persists contact your system administrator.". Requesting you to shed some light on this issue. Thanks,Sha

Hi all, I'm trying to create a group and add an existing group as member using the LoadFromFile utility.I came across the snippet to create group but not adding a group to it. Can somebody let me know how it can be done or some possible workaround?    

Hi ,  i am using  ESP8266  board.,  i followed the tutorial name "Connect an Arduino Developer Board"  and used the code given in it. By using Arduino IDE  i compiled and upload the code in it with necessary changes in code like WIFI  SSID name,  WIFI password, and in place of  const char TWPlatformBaseURL[] = "https://pp-2007011431nt.devportal.ptc.io"; the above code i have replaced it with my thing Worx server address which i am usually going to access it using url https://xxxxxxxx.thingworx.com and app key. also i have created AND  i have permitted the visibility of the resources to everyone  in the thing Worx composer and i have followed each and every step given in the ptc tutorial  but still my esp8266 board is not connecting to thing Worx, please help me still what changes I need to do in my code or what needs to be done in thing Worx ......   here is the code which i have compiled in my Arduino ide  /**

How do I get windchill installation directory / load point location though API.I see almost every article related to this but no luck.Please suggest or guide.     

Need to delete the existing specific oir from the system using load from file instead doing it manually from UI.Any Inputs to achieve this?

I am using Windchill PDMLink Release 11.1 and Datecode with CPS M020-CPS20Business need to have two options when creating a Creo representation in Windchill. One to include annotations in the generated Step file and another one without annotations.We would like to see if it is possible to configure this on windchill side and on the CAD worker side.

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.0.0I'm working on developing a workflow that should allow users to check-in Creo models/drawings into Windchill and also have viewables for those Creo objects created in Windchill. Currently, I have creating the Creo viewables set as an assigned activity task in the workflow. However, I was wondering if there was possibly a way to automate having those Creo viewables created in the workflow after they're checked in or reworked?

Hello!Does anyone know if it's possible to export a subtype of WTDocument as a separate loadfile(s)?The below loadfile will export the CADDocument type:<?xml version="1.0"?><!DOCTYPE NmLoader SYSTEM "standardX20.dtd"><NmLoader><csvExportDefinition handler="com.ptc.core.lwc.server.TypeDefinitionExporter.beginExportDefinition"><csvtoLocation>/ptc/Windchill/temp/export/types/CAD_Document</csvtoLocation><csvtoFileName>CAD_Document.xml</csvtoFileName><csvexportDefClass>com.ptc.core.lwc.server.LWCTypeDefinition</csvexportDefClass><csvexportNames>com.volvo.DefaultEPMDocument</csvexportNames><csvmode>0</csvmode><csvExportAncestorTypes>true</csvExportAncestorTypes></csvExportDefinition></NmLoader>Loading that exportfile will generate 3 xml files that can be used to load in another system to make it identical.To export a subtype of WTDocument I have tried the following:<?xml version="1.

We have been challenged with vault stability issues over the last few months. (Our vault getting set to read only). We are also looking at re-architecting our storage while addressing this to help improve performance and 'future proof'. Looking for advice and experience related to this. At least some of our issues are related to running out of iNodes on our NAS.   Our Enviro: WC 11.0 (soon to be upgrading to 11.2), ~13 TB and 135 million objects in a single external vault (NetApp, 7200RPM, 2TB drives)   - Are there storage advantages to using multiple vaults? Either by using vaulting rules to separate objects into multiple vaults, or by setting a vault to read only and activating a new one once a given size is reached? (Yes, we are using folder size limits with autofolder creation at 50k items). - If more than one root folder is active, will files be written to both? If so, what determines what gets written where? Are multiple active root folders beneficial? - What configurat