Windchill

I have a user who prefers to find items by navigating to the Context->folder.   Some times when he tries to revise an item from the folder view, he gets the "loading wheel of death".     If he uses the Windchill search (upper right of screen), and attempts a revision from the search results window, it almost always is successful.   This is a standalone instance of Windchill 11.x (not embedded in Creo).   I believe he is using Chrome.   Any thoughts on why the difference in results while trying to do the exact same thing?   (only apparent difference is one is from the folder view, one is from the search result window).    Please note this is not a permission or lifecycle question.   He is able to do the revise from the search results.   He wants to do it from the folder view, but Windchill is being stubborn.   Thanks

Hi PTC Community:   I faced a problem when I tried to establish the connectivity between My Thingworx and SAP, I already followed the available HandsOn tutorial for the configurations  IR is OK, SAP Endpoint OK but connectivity not OK Then trying to map services in API mapping, I got :  And for IR LOGS :   Any suggestions or solutions ?   Thanks   

I am sure we've all seen this from time to time:Jul 10, 2013 11:33:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsJul 10, 2013 11:34:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsJul 10, 2013 11:35:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsJul 10, 2013 11:36:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsJul 10, 2013 11:37:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsJul 10, 2013 11:38:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsJul 10, 2013 11:39:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsJul 10, 2013 11:40:59 AM:Timeout exceeded waiting for a reply from the CadAgent - Time out 60 secondsTech support notes to adjust time out in wvs.propertiespublish.cadtimeout.assembly=7200publish.cadtimeout.component=600publish.cadtimeout.drawin

Hello,   I have a requirement where I need to introduce some information about the document in the ESI response file. Since the information which I want to introduce are not document attributes modifying esimetaInfo file is not an option. Please suggest me how I can introduce a custom renderer for documents.    Thanks in advance.   Regards, Sha

Greetings. I know that in the past Office 365  caused problems with the Workgroup Manager for Inventor, such that we had to turn off the "Files on Demand" feature in OneDrive settings.  Does this new Document Management feature in WC 12 solve this problem?James Windchill 11.0 Inventor 2019

Hello admins, hard to find answers to what I lack basics of,   we’re running Windchill 11.1 M020 CPS13 on a vmware virtual server with Win Server 2012 R2, RAM 8GB. When Windchill services are running the memory consumption is about 7,0GB of which about 2,5 is “Large Page” without reference to any specific file or process. Java.exes take about 2,1 GB which I think is expected. When Windchill related service are stopped the Large page disappears. What is this related to?

Hi, Kindly guide whether it is possible to Autogenerate PDF from windchill drawing after each promotion request of a part number .PDF has to be stored to a server (Not in Windchill) where production can retrieve it. we are using windchill 2.0 windchill ,windchill projectlink 11.2.1.0. Thanks    

PTC is not supporting Windchill integration with AutoCad P&ID.    We would like to exchange data between AutoCad P&ID and Windchill. Idea is to do a data export from AutoCad P&ID and create wtParts with metadata (using parts classification) and Bill of Materials in Windchill.   We are looking for companies investigating simular functionality and/or having experience realisation this data exchange. Please share your experience and/or solutions.   

Hello,   I have a requirement where I need to disable a specific option from the users to select in a change task. For example, if an activity has two options, Resubmit and Bypass, the option Bypass must be enabled only at certain conditions. Please let me know the feasibility of this one.   Thanks, Sha  

Any Course for Thingworx Navigate Custom App at PTC University Training Central or PTC University Enterprise? I only found Installation and Administration Guide. Thank you

I want to get my head around post publishing additional files for a couple of use cases where we want to capture STEP, pdf and STL data in a WTDocument. I have got the basics of the postpublishing working, when I publish a CAD document it will create the step file, attach it to the representation then create a WTDocument and attach the same Step file, its iterating the WTDocument whenever I publish the EPMDoc, not sure if that is expected. But Im not seeing any link between the EPMDoc, the WTPart or the WTDocument, the WVS monitor log shows the published content link being created, but I dont see any kind of link between the newly created/iterated WTDoc and the EPMDoc. Am I missing something in my publish rules, or misunderstanding how it should work?   <?xml version="1.0" encoding="UTF-8"?><rules xmlns="http://www.ptc.com" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.ptc.com PublishRulesSchema.xsd" ><authoring-application nam

I'm trying to get batch printing set up.  My preference screen looks like below   What the help window shows is the added batch print option.   Does anyone know how to use this.  I've gotten the feeling PTC is pretty useless and my last meeting with them was a waste of time.      

Hello, I have a CAD assembly which have part (bom) builded via compare cad to part (upstream view).The downstream view of my bom created with MAPSB have parts placed here (drag and drop). I can see 2 trypes of indicators for componants :  double green V => Equivalent occurrence existseye crossed out in red => Equivalent occurrence information has not been retrieved I see that the second indicator only appears when I do the same action from a sub-bom (part with components). Downstream view of that part is well droped in the downstream bom but the occurence status is set to "Equivalent occurrence information has not been retrieved" see printscreen attached. I'd like to know which action makes it possible to retrieve the information of the occurrence link between upstream to downstream for that case. (Update status of equivalence link don't solve the problem) Regards,Arnaud

I started working with Creo 4.0 at a new company without Windchill being configured correctly. Already some 3D parts were made and saved in the local (windchill) workspace.   After a few days the Windchill server location was changed and I lost all my 3D parts and assemblies.   Is there any way to recover these files? It was about a week work, so that would be nice.   Thank you in advance.

Hello, Given a User and a Role how to find it's context with API or DB query?   Thank you.

Starting with Windchill 12.0.1.0 (December 2020 release), packaging and delivery of Windchill DS is discontinued (remove). In this model, a Directory Server is still part of the deployment architecture, but the support is equivalent as for other 3rd party components of the overall system.   For providing direction and support on this topic below are some of the resources that are published. https://www.ptc.com/en/support/article/CS337554 - Knowledge HUB - WindchillDS Removal & Migration to other Directory Servers https://www.ptc.com/en/support/article/CS335696 -  FAQs: Windchill Directory Server (WindchillDS) removal starting Windchill 12.0.1.0    

The On-Demand System Scan for Windchill PLM and RV&S allows system administrators to manually scan their system files for similar recommended improvements on an ad hoc basis. Admins can upload system files to be scanned and receive recommended actions for any known issues or improvements that are detected. The utility will provide you with recommendations to apply on your Windchill installation in order to aid in expediting resolution of existing issues, as well as discovering issues before they become problems.       As of today, 260 checks are evaluated for Windchill PLM, and we are constantly adding new detections. We also have a specific support for WinDU – we will add new detections soon! For Windchill RV&S (formerly known as Integrity Lifecycle Manager), we currently have more than 150 detections.   Try it today! This service is free for all PTC customers.   For the future, we are working on several options: one is about providing with a tool tha

My company uses AutoDesk (Inventor & AutoCAD) products and PTC (Creo) products. For AutoCAD we use the Workgroup Manager and sometimes we get an error during usage that shows below. I can't trace the source of why it is happening. It basically blocks all the information for saving from AutoCAD once this error is shown to the user. Has anyone else see this? You can delete the local Windchill folder and re-setup the connection for the Workgroup Manager to the CAD tools, however, the user always ends up losing work because of this.

Hello,   I want to implement business rules functionality to validate some of the rules for the objects. All the articles I find online refers to the implementation of OOTB validations and some of the article clearly states what are BusinessRule, BusinessRuleSet and BusinessRuleLink but no article explains where I need to add my validation logic. Please provide your suggestions if you have implemented custom business rules for a specific custom validation.   Example: I want to get the upstream view of the resulting object and throw conflict if upstream was not available.   Thanks, Sha

Good afternoon, I have a question about the ThingWorx server installation with SSL. If I choose wthout SSL option(only http) it works, but with SSL, in the end of the installation, I get a error:"A Problem occurred during installation that may cause an unsuccessful installation foundation installation failed" I tried to configure the JAVA_HOME environment variable and to open the 8443 but unsuccessful. Any ideas? Regards, Carlos  

Hi, how can i edit small icon in this Mashup?

This is regarding the case#15764286   Customer getting error "Client received SOAP Fault from server: Authentication of Username Password Token Failed " while running webservice.   1) New_Project folder from 2 environments - sandbox(Non-working) and test(working)   Sandbox is updated with windchill 11.1 M20-CPS16 : http://internal.ptc.com/salesforce/attachments/cases/15/76/42/86/sandbox.zip  Test is on version  11.1 M10-CPS04 : http://internal.ptc.com/salesforce/attachments/cases/15/76/42/86/test.zip    2) Client logs when the same web service hit on both the environments   Env : test :  C:\Amazon_MCAD\DrawingAutomation\webservices>java -jar QueryObjectServiceClient.jar plastic_barrier_psu_octave.drw Feb 26, 2021 7:11:51 AM [com.sun.xml.ws.policy.parser.PolicyConfigParser]  parse INFO: WSP5018: Loaded WSIT configuration from file: jar:file:/C:/Amazon_MCAD/DrawingAutomation/webservices/QueryObjectServiceClient.jar!/META-INF/

I recently updated our windchill 11.0 CPS and the customization we had to the find number field got dropped.   I'm stuck on step 2D of the help file linked below. Can anyone tell me what syntax I use in the xconfmanager?   http://support.ptc.com/help/windchill/wnc/r11.1_m020/whc_en/index.html#page/Windchill_Help_Center/WCCG_UICust_PresentInfoUI_CustFindNumberField.html    

I wanted to used Thingworx extensions MQTT to published data when properties value change which is binded from the remote/local thing,then my mqtt client can receive the change value. My mqtt client can receive data when I using the 'Set value of property' in the thing 'Properties and Alerts',but no message publish when properties change with the 'Manage Bindings'.How to trigged the publish function when properties change with the binding values.

Hi All,   Can anyone let me know how to set the ECR to resolved programmatically even if one ECN is resolved and others are Cancelled?   I checked on the code within the Synch on Change Notice Implementation where it has a code like below  .WorkflowProcessHelper.isRelatedChildrenInStates( primaryBusinessObject,new String[]{"RESOLVED"})) {result = "Resolved";}     So what if there are multiple ECN where few are resolved and few are cancelled and how to make sure that ECR is resolved even if one ECN is Resolved. Can we modify the code? If yes can someone provide their leads here?