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Trigger is fine and runs perfectly. Email is sent as designed. I would like to include the position number of the trigger in the email that is sent. Obviously, I could type the position number in the email, which I do currently, however, if the position of the trigger is changed, then the hard0coded position number in the email is inaccurate. Is there a way to include the position number of the trigger as a variable? Is there a way to include the dynamic position number in the email? My research indicates that this is not possible. Any ideas?

Hi,I have been using the CLI to gather test information to output to a report template internal to my company.  The information stored in some of the Test Cases is in a rich content format, so I have been using the 'im viewissue' with the arguments --showRichContent, --showXHTML, and --xmlapi to show this information.Now I am trying to retrieve test result information as rich content, primarily the Annotation field of the Test Result.  I have been using 'tm viewresult' but there are no arguments similar to the 'im' command above.Is there a way to show rich content for test results using the CLI?Thanks.

Hi,I want to use sysml ( PTC Model-Based Systems Engineering ) but i dont know where is the link to try this trial.Thanks in advance,Enrique.,

Hello,it's quite a simple Task but nowhere in Support nor in the Administration Guides i found a hint how to do this.I've created Groups inside Integrity. Now i want to add Users to this Groups.(The Login is with the NT User and Password)How could i do this? Or is this just possible to use created Groups in Active Directory in this Case?Thanks for help

Hello Support,in the CLI si viewproject --project="#p=/root_project/project.pj#s=sub-project/project.pj#d=dev_test"  how do I provide the sub-project revision number on the development path dev_test?--projectRevision= is not allowed because --project= option is being used.Eagerly waiting.Thank you.

We have many fields, including drop-down menus. We would like to restrict a field to be only modified by a certain group.For example, there is a drop-down called "Developer Priority" and we want only a manager group to be able to edit that field. Is there a setting/configuration to do this? I could only find field restrictions as far as if the field is visible.

I believe I found it: Server Diagnostics and then License usage. Thanks.

Hi all,we have just upgraded integrity to 10.9 from 10.6 and surprisingly java API is not working.I am using same mksapi.jar to connect to integrity which I used it on 10.6, is this problem?or I am using wrong minor and major version number for upgraded system@? below is sample code which fails and gives error :          Error  :com.mks.api.response.APIConnectionException: Failed to establish a session: Session not authenticated/authorized.My credentials are correct and using which I can log in through integrity Client GUI.Code :  public void test_9009()   {   Session session = null;   try   {   String itemID = "1234";   IntegrationPoint ip = IntegrationPointFactory.getInstance().createIntegrationPoint("integritytst.myorg.com", 9009, true, 4, 12);   session = ip.createSession("USERNAME_HERE", "PASSWORD_HERE");   CmdRunner cmdRunner = session.createCmdRunner();   Command cmd = new Comman

Hello Support,In the ADMIN CLIENT GUI under "Configuration Management-->Permissions-->Global" there is a possibility to add "Security Principals".Is there any CLI to view the list of Security Principals as they are available within the presently configured GLOBAL Tree?Thank you.Regards

hello!I'm trying to install a MKS client bin in my Ubuntu 14.04 linux OS, but I can't tell if it installed or not. A complete log of the installation as follows:$./mksclient.bin -i consolePreparing to install... Extracting the JRE from the installer archive... Unpacking the JRE... Extracting the installation resources from the installer archive... Configuring the installer for this system's environment... strings: '/lib/libc.so.6': No such file Launching installer... ======================================================= Installer User Interface Mode Not Supported The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The valid UI modes identifiers are GUI, Console, and Silent. =======================================================Can someone tell me where can I find a detailed installation manual somewhere? Many thanks!-Shijia

Hello All,The problem is that if we have customer requirements (RQ1) which we aggre and derive internal requirements (RQ2) from it, than this requirements could be also a"customer requirements" for our supplier (They are the sub-supplier for the main Customer) which slhall be tracked and documented what the different suppliers agreed what not, but actually we can document the discussions and agreemnets only on our customer side (RQ1) level and not possible to do it on RQ2 level where our requirements are defined to our supplier.Is there any general way, what Integrity tool propose to use for managing sub-supplier requirements agreements, discusioons, deviation lists?BR, János

I have an imported word document, and add a functional requirement within ithegrity thn export-for-reimport the document, thenreimport the document. The catagory for the newly entered requirement is changing from Functional requirement to Comment. Any ideas?

Hi,    I am a standalone party that is doing independent research.    I just started the Integrity Modeler and I find that I am unable to create or enter information into Block Diagrams.Under SysML, I am trying to start building up some Block Definition Diagrams and Internal Block Diagrams.However, the app will not accept my input.   I just installed (I believe) the application, after a 30 day trial period.   If there something I need to do first to get my block diagrams, or some action I need to take, I'dlike guidance on this. I'd like to know if there is something I need to do first.   When I had No-Magic I just dragged a block over, labeled it, and the system obeyed.   Now, the system doesn't seem to do anything.@   Please respond also to -V/r  Joshua H. Sparber

We have named/seat licenses as well as floating licenses for the Integrity client. In an effort to automatically force floating licenses to be freed, we have set mksis.im.httpSessionHeartbeat to false and mksis.im.httpSessionTimeout to 1800 seconds. The issue with these settings is that the named licenses are also being freed as licensees are kicked off at the 1800 second time.How can we configure the licensing parameters so that ONLY floating licenses are experiencing the timeout? Otherwise, in order for someone else to login, we have to manually free a floating license. Imagine a group with 100 users and only 4 floating licenses. People login and then logoff but do not close their browser window, which would free the license that they just used.

Good day everyone,I have uploaded the presentations here:  LiveWorx 2016 - June 6-9, 2016 - BostonPlease utilize categories on the left hand margin to aid in your search.Not all presentations are available at this time; more presentations and videos to be added.Best,Toby

Finding Answers and Getting HelpI suspect that most of you are already fairly adept at finding information on this site.  I've put together a brief road map for those of you who are having difficulty finding information.  I have also explicitly exposed links to pages to make bookmarking and/or copying them easier.Finding Reference DocumentsIf you know exactly which reference document you are looking for (e.g. The Integrity 10.2 Server Performance Tuning Guide), go to the Integrity Support Portal <http://www.ptc.com/support/integrity.htm>, and click on the 'Reference Documents' link, located on the right column, under 'Related Resources'.  After logging in, that link leads to this page <https://www.ptc.com/appserver/cs/doc/refdoc.jsp>.Apply the filters as appropriate (e.g. Product: Integrity; Reported Release: Integrity 10.2, etc.).  As always, if you are unsure of something, it is likely better to leave a filter unset (e.g. User Role: All User Roles). Un

Having upgraded from 10.4 to 10.9, I'm asked if we can use the new "Custom Fields" (see 10.9 User Doc chapter 8).At first glance, they sound like what we need: project-based custom fields defined and managed by non-admins.However, as I look more into details, this is what I find:Custom fields cannot be used in queries, or filters, or trigger rules.They display as tables (similar to relationships), which makes them difficult to use in reports.I suspect they cannot be used in document import/export via Gateway.So I have to ask: is anyone using Integrity Custom Fields, and if so, how?

Hello community,I actually have this piece of code as a toolbar script (SysML-Profile used):Option ExplicitFunction ValidInsertionPoint()    ValidInsertionPoint=TrueEnd FunctionFunction SelectObject()    SelectObject=False    Script.AddResultObject SysML::BlockProperty    msgbox NewSymbol    SelectObject=TrueEnd FunctionFunction OnFinished()    dim NewClass        set NewClass = NewSymbol.Item("Dict Item")    dim NewClass1    set NewClass1 = NewClass.Item("Class")    msgbox NewClass1    call NewClass.Add("Stereotype", mBlockProperty)    call NewClass1.Add("Stereotype",mBlock)    msgbox NewSymbol    OnFinished=TrueEnd FunctionWith that I've got 2 problems:The created item is of type "Role", not of Type "BlockProperty". How can I change this?The stereotype is assigne

Our auditors are interested in separation of duties.  Both of the senior people in our shop can promote to production, but they would like to enforce a restriction that no developer could promote their own changes to production.  In other words, can we force Developer 1 to promote Developer 2's work, and vice versa?We are currently on Implementer 10.2, but would upgrade if this is available in the current version.

It would be an asset if we had the ability to see the properties files history of changes in a log or like other changes made with in Integrity Types.The history would include the properties name, before and after values, date time stamp and user id that made the change(s)Such as the properties.is properties file.

Note: Frequently Asked Questions about Integrity Performance Advisor (IPA) will be updated and added to in the following knowledgebase article   What is Integrity Performance Advisor (IPA)? Integrity Performance Advisor is a ThingWorx powered dashboard connected to your instance(s) of Integrity Server for performance monitoring purposes The Performance Advisor provides proactive insight into the performance of Integrity Server, offering tuning recommendations to keep Integrity running healthy What data does the Performance Advisor display? The Performance Advisor currently has 6 Gadgets Server Status Server Alerts Server Information Server Hotfixes Performance Metrics Scalability Metrics For complete details on each Gadget and how to use them, please see the PDF file included in the Performance Advisor download (location provided below under 'Where can I download IPA?') starting on page 19 How do I access the Performance Advisor once I've installed the Agent? Once you hav

Hi @all,now it comes (again) to light that i'm not a programmer or coder...I want to fill a relationship-field with some entries via setRelationShipFieldValue. I have some issue-id's as a comma-seperated list (stringlist). What i've tried is to write a trigger-script like this:var delta = bsf.lookupBean("imIssueDeltaBean");[...]var arr = new Array();arr = stringlist.split(",");delta.setRelationshipFieldValue(TargetField, arr);What i get is this:JavaScript Error: The choice of Java method mks.ci.server.engine.LocalTriggerManager$ScriptIssueDeltaBean.setRelationshipFieldValue matching JavaScript argument types (java.lang.String,object) is ambiguous; candidate methods are: void setRelationshipFieldValue(java.lang.String,int[]), void setRelationshipFieldValue(java.lang.String,java.lang.Object[])How can i avoid this errormessage or how can i choose the right java-method from inside the triggerscript?Thanks for any hint...cheers, Jens

I am guessing that it is not possible but....I have a trigger and would like to have more than one file/script. The parameters tab becomes disabled. Is there a way to have different parameters for different scripts for a trigger? See attached.

A co-worker of mine has run into the following issue.  Any suggestions would be appreciated.Integrity 10, Windows 7ThanksMelI have a project with a main branch and a variant branch.  Subsequent to the branch taking place, new files were added to the main branch that now need to be added to the variant branch.  When I View Project Differences the new files are indicated as dropped members in the variant branch.  The procedure I followed to try to add the new files is:1 – I physically copied the files to the appropriate location in the variant branch sandbox2 – I selected Add Members on the variant sandbox3 – I selected Add File4 – I browsed to the file to be added in the variant sandbox and selected it5 – I clicked finish on the Add Members Wizard6 – I clicked OK to create archive7 – I selected share archive – this is the one I need because these are the same files that must exist in both the main and variant branches.8 – When I click OK I get the following error mes

User is getting a "Address already in use: JVM_Bind" error when the client launches.  The client appears to be installed correctly and the user has access to the installation directory.  Below are the log entries:  Integrity Client starting ...  Loading properties from C:\Program Files (x86)\Integrity\IntegrityClient10\IntegrityClientSite.rc  Loading: mks.ic.common.daemon.CommonConfiguration  Loading: mks.ic.aaa.daemon.AaConfiguration  Loading: mks.ic.si.daemon.SiConfiguration  Loading: mks.ic.sd.daemon.SdConfiguration  Loading: mks.ic.ci.daemon.CiConfiguration  Loading: mks.ic.ci.daemon.RqConfiguration  Loading: mks.ic.ci.daemon.TmConfiguration  Loading: mks.ic.api.daemon.ApiConfiguration  2016-06-15 06:09:39,340 (main) GENERAL(10): OnlyOneSessionPolicy loaded  2016-06-15 06:09:39,470 (main) GENERAL(10): Starting HTTP daemon  2016-06-15 06:09:39,589 (main) GENERAL(10): Server loaded configuration file: C:\Users