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I have only been with this company for 1 year as of yesterday and the job of upgrading the MKS system has landed in my lap.I'm concerned because I have absolutely no knowledge of MKS/PTC at all and was given the Upgrade instruction manual yesterday.I started reading it and it is talking about security and rights and things that need to be installed before running this PTC Implementer.I'm thinking that the Upgrade should not require all that detailed installation and that it should be easier to do than a full blown installation os MKS/PTC?My question is, is there an easier installation guide for just upgrading the system than the full install/upgrade installation?Can someone tell me how easy it is to upgrade the system because I'm starting to get a bit freaked out (especially with some of the warning in the install/upgrade manual)?Thanks in advance for any and all help you people can give me...Thomas Cusick Program Analyst Shop Vac Corporation (570) 329-4100 (office) | (570) 321-7266 (f

Hello,I just tried the following command:im editissue --hostname=hostname.net --port=7001 --richcontentField=RQ_Text="<a href=\"http://hostname.net:7001/siro/viewrevision?projectName=%2%Programs%_selection=test.xml\">XML File</a>" 21020But it doesn't work well. The created Hyperlink could not be opened.In Addition I need to select a specific Version of the XML file. So I Need to add the Parameter "Revision" but how?ThanksC.

Hello,I am trying to fetch rich text from Intergrity 10 server using soap request. Currently, I have a SoapUI code to fetch text from an ID which is in a table. The response is get back is simple text, without any format.Here is the example SoapUI code which returns simple text response:<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:int="http://webservice.mks.com/10/Integrity" xmlns:sch="http://webservice.mks.com/10/Integrity/schema">   <soapenv:Header/>   <soapenv:Body>      <int:getItem>         <arg0 sch:ItemId="123456">            <sch:InputField>Text</sch:InputField>            <sch:Username>username</sch:Username>            <sch:Password>pa

Hello Team,I am very much deed , need to migrate the data from MKS Integrity to GIT Or SVN , we are getting issues in Migration.Can you please suggest any Ideas or other ways to migrate the code from MKS To GIT .Need immediate support in order to get the solution.Thanks and regards,SREEKANTH G,8861374293

Dear all,after synchronizing a folder in Sandbox View, his childs havent been updated to actual versions (TimerHWV1.c; User 2).User 1 sees in Project view the actual Version. User 2 doesn't get new Version after refreshing view (F5). After he has restarted PTC Integrity he got new Version?Can anybody explain this inconsestency? In other projects the user does not have this problem. It has been occurred only one single time.

Hello,I've had an issue of members and/or subprojects getting dropped from active projects. I've searched everywhere I could think to, but I can't figure out how to see who (which user) dropped the members/subprojects. Is there a way to do this? CLI or through the gui, either works. TIA

Hi all,I would like to have a view of the project tree similar to e.g. Windows Explorer.There should no project.pj files be visible.Is it possible to suppress the display of "\project.pj" ?Best regards,Uwe

Hello!I'm writing a small tool around "im" and its functionality. I ran into the following problem:I have an issue type where there exists a field with the display name of "Type". By default there is the built in field "Type". The field's name is different, lets call it "Other_Type".I'm trying to get an issue with the following command:im issues --fields=Type,Other_Type issue_idThe problem is that no matter what I do it only returns the later field (Other_Type). If I use --fields=Other_Type,Type then it only returns "Type". I tried it with the column numbers (eg -10 and 500) but nothing changed.How can I get both fields in one call to "im"? I rather not call "im" twice due to runtime requirements. Changing the display name is not an option.Thanks,Viktor

I am seeing performance degradation when building large models as the model database fills. Are there any memory management configurations that can be set at the time that PTC Integrity Modeler is installed to improve performance?

I am trying to figure out how to share one file from a subproject into another subproject. I understand how to share a subproject and all the contents within by using Project -> Subproject-> AddShared. For example I have a subproject such as follows :test\project.jp ProjectSource ( folder ) ProjectExecutable ( folder )Under the folder ProjectExectuable is a single executable file test.exe that I want to share into another project. How to do this ?I tried Member -> Add From Archive and then chose this file but it does not seem to work. I think my IS department may have locked down this operation and this is why it is not working.Regards Dave

Obviously something changed and I am diligently researching/investigating however.....Users are getting an error when trying to make an update:Could not save modified item 2051: JavaScript Error: javax.mail.internet.AddressException: Illegal whitespace in add in string ' 'PTC Integrity"Worked this morning and now does not. There may have been some minor trigger changes but my initial investigation revealed nothing there and we do not have more than 40 working triggers. I am unaware of any other changes. Anyone experience this? Possible solutions or thoughts? Guidance?We are stuck until it is resolved.

While opening admin integrity window  i always get this error  inspite of having license file.Error -MKS124788: You require an Integrity Client license .After retstarting the Server everytime it resolves.Is there any solution for this ?

Implementer seems to compile modules then service programs in alphabetic order instead of referential scope order.If I have module A with Service program A and then module B which uses a service procedure in Service program A and is used to create service program B.If I make modifications to both modules then promote them together Implementer tries to compile the modules A and B first in alphabetical order, then tries to create the service programs, also in alphabetical order....what if A required a new procedure from B? It would fail being compiled in alphabetical order. If one object references another (Example B uses A) then shouldn't implementer figure that out and compile B before A? and if Service B uses Service A then shouldn't Service A with module A get created first then Module B and service program B? within 1 promotion?I don't see this happening, what is wrong here?

Hi to all Currently, in order to fill a SI Project field, it takes quite some time to navigate to the correct subfolder and select the relevant checkpoint/snapshot.In my opinion, it would be beneficial if it could also be done via drag & drop from the Project History View.Have a nice day!!

I was wondering if anyone has run into this problem when trying to resynchronize change packages:Prepared or callable statement has more than 2000 parameter markersI also happens when I try to resynch through the Integrity Client.  What does this mean and what is the fix ?

Hello,I am working in two different Integrity servers. In the first server, I can see three different Document types when I go to "Document > Create".These same three Document types have been recreated in the second server and the same viewsets imported there. However, when I use the same viewset and go to "Document > Create" on the second server I can only see one of the Document Types.Does anyone know what changes I need to make to allow for the two missing Document Types to appear in the "Document > Create" menu when connected to the second server?ThanksBryan Rague

Trigger is fine and runs perfectly. Email is sent as designed. I would like to include the position number of the trigger in the email that is sent. Obviously, I could type the position number in the email, which I do currently, however, if the position of the trigger is changed, then the hard0coded position number in the email is inaccurate. Is there a way to include the position number of the trigger as a variable? Is there a way to include the dynamic position number in the email? My research indicates that this is not possible. Any ideas?

Hi,I have been using the CLI to gather test information to output to a report template internal to my company.  The information stored in some of the Test Cases is in a rich content format, so I have been using the 'im viewissue' with the arguments --showRichContent, --showXHTML, and --xmlapi to show this information.Now I am trying to retrieve test result information as rich content, primarily the Annotation field of the Test Result.  I have been using 'tm viewresult' but there are no arguments similar to the 'im' command above.Is there a way to show rich content for test results using the CLI?Thanks.

Hi,I want to use sysml ( PTC Model-Based Systems Engineering ) but i dont know where is the link to try this trial.Thanks in advance,Enrique.,

Hello,it's quite a simple Task but nowhere in Support nor in the Administration Guides i found a hint how to do this.I've created Groups inside Integrity. Now i want to add Users to this Groups.(The Login is with the NT User and Password)How could i do this? Or is this just possible to use created Groups in Active Directory in this Case?Thanks for help

Hello Support,in the CLI si viewproject --project="#p=/root_project/project.pj#s=sub-project/project.pj#d=dev_test"  how do I provide the sub-project revision number on the development path dev_test?--projectRevision= is not allowed because --project= option is being used.Eagerly waiting.Thank you.

We have many fields, including drop-down menus. We would like to restrict a field to be only modified by a certain group.For example, there is a drop-down called "Developer Priority" and we want only a manager group to be able to edit that field. Is there a setting/configuration to do this? I could only find field restrictions as far as if the field is visible.

I believe I found it: Server Diagnostics and then License usage. Thanks.

Hi all,we have just upgraded integrity to 10.9 from 10.6 and surprisingly java API is not working.I am using same mksapi.jar to connect to integrity which I used it on 10.6, is this problem?or I am using wrong minor and major version number for upgraded system@? below is sample code which fails and gives error :          Error  :com.mks.api.response.APIConnectionException: Failed to establish a session: Session not authenticated/authorized.My credentials are correct and using which I can log in through integrity Client GUI.Code :  public void test_9009()   {   Session session = null;   try   {   String itemID = "1234";   IntegrationPoint ip = IntegrationPointFactory.getInstance().createIntegrationPoint("integritytst.myorg.com", 9009, true, 4, 12);   session = ip.createSession("USERNAME_HERE", "PASSWORD_HERE");   CmdRunner cmdRunner = session.createCmdRunner();   Command cmd = new Comman

Hello Support,In the ADMIN CLIENT GUI under "Configuration Management-->Permissions-->Global" there is a possibility to add "Security Principals".Is there any CLI to view the list of Security Principals as they are available within the presently configured GLOBAL Tree?Thank you.Regards