Augmented Reality

Why do not the symbols appear in the animation in my application? , you do not see the screwdrivers or the arrows  (view in My Videos)

Hi Community We have noticed a bug in experiences published with vuforia 9.10. Hyperlinks and document links are not working any more. They still work in the experiences that where published longer ago. Does anyone else have the same problem? Best wishes Alex  

Hi ptc community,Could you please advise how to substitute car1 from External data? I am trying to accomplish any of the samples: Blue pump and the Raspberry Pi Tutorials but I stuck with this car1 Thing.        

Hi Everyone,I want to pan, rotate & scale each model separately using hand gesture in a project having multiple models.Can anyone help me out with this.Thanks in Advance. 

UPDATE: As of Studio 9.10, the appxbundle for offline installs and the Microsoft Store version of Vuforia Studio are now available. See the following Help Center topics for more information: Install Vuforia Studio on Windows Install Vuforia Studio in Closed Network Environments We encourage users to use the new installers that are now available, as the legacy installers will no longer be available on the PTC Software Download page with the next release of Vuforia Studio.   We are planning to introduce a new and improved way to install and upgrade Vuforia Studio for Windows in early 2023. This change will allow Vuforia Studio to be deployed, installed, and updated via the Microsoft Store. An appxbundle will also be available on the PTC Software Downloads page to be used for SCCM deployments, command line, or offline installations. To understand how this change might impact you, see the below scenarios:     Please reply to this post with any questions or

Hello Community, I am writing this post after checking almost 10 times in Hololens View application, on experience which includes more than 4 models with animations. I am triggering the animation of the separate models (assembled in studio) with the help of 3D buttons, When i check it in Hololens, it opens up and even before placing the experience, the applications gets shut down, which is very frustrating. I tried testing it for more than 10 times now and getting closed each time. Does this mean we should not import more models in Hololens Experience?If yes, then i do not find Hololens experience to be reliable at all. Please put some light on this and let me know solution to this if any. Thanks in Advance. Regards,Dhaval Bendale. 

Hi everyone can you guys are tell how to stop and close a sequence by coding? In my project everything is good, except while I call a sequence in HoloLens that is working properly. I want to use a feature like stop and close its help to pause and close while we can change the sequence. Anyone can help?      

HI all, I am working on USECASE where customers wants to download the production Reports in vuforia view(Tablet) which are available on thingworx platform.I know about vuforia studio and thingworx integration which is already done. here we are pushing the data from vuforia view AR experience while doing assembly of machine. But at the end of day we want production reports in form excel download on view. Can anyone help me in this to achieve. or anyone has already tried please guide for this output. thanks,Suraj Patil

Hello Vuforia Studio Community,   PTC will be retiring the Vuforia Studio Free Trial on May 15th. Registration for the trial will remain open until April 15th; any user registered by that date will be allowed to finish their 30-day trial instance.   Thanks, The Vuforia Team

Hello, How do I get a reference to all widgets in current view?I know that I can get a reference to all widgets for a specific view as follows:  // Get a reference to all widget for the Home view var wdgs = $scope.app.view.Home.wdg;  However, to generalize the code, I would like to get the same reference but to the active (current) view. Many thanks!Riccardo, 

Good morning.I have two questions:1. Does PTC plan to create some software to view Vuforia Studio Experiences on AR glasses similar to Hololens 2? Or maybe support Vuforia View for other AR glasses (for example Magic Leap 2) ?2. If I will use Unity and Vuforia Engine library, I will be able to use .pvz files from Creo Illustrate in AR projects?

I have a Data Grid widget that does not appear to be working. I have a datatable from Thingworx with a service bound to a data grid widget but the data is not showing up. My thingworx connection is working and I am getting successful "service invoke complete". The service returns data in thingworx and in vuforia by other widgets/console log.  The only issue is the data grid widget.   

Hello Community,I have set up Vuforia Studio including the whole ecosystem on a private network. Here, unfortunately, I can not reach the server of Vuforia Experience Service via a second laptop. When I try to ping the server through this link, it does not respond.http<s>://<hostname>:<2019>/ExperienceService/ping I can however access thingworx with the second laptop.http<s>://<hostname>:<8080>/thingworx I have already opened the ports in the firewall. From the computer on which I have installed both software, both servers can be accessed without any problems. The problem is that I can not access the Experience Service with the second laptop on which I wanted to install Vuforia View. Many greetings   

In the latest experience we're working on, there is one step in the Creo file that does not View properly. The problem comes in that it does not show this problem in Creo Illustrate or in Preview, only when you use a device. I'm beginning to think that this is a Vuforia View bug, which I'm not sure I can do anything about

I have a data grid which is bind through thingworx service. I want to add click events in different cells in data grid so that by clicking particular cell we will toggle through another cell.        

I am running into issues where after I publish a project once or twice, I run into a "uh oh publish failed" error that can only be avoided by creating a new version of my project either by save as or export/import. Is there a way to avoid having to do this every couple times I publish? Has anyone else run into this or is this just my computer? This is Vuforia version 9.10.0.5801Sometimes the error is error occured while publishing project ProjectName{statusCode: 500,message: '{"message":"invalid code lengths set","errorCode":"","error":{}}'} sometimes it is: error: [twx-studio:api] Error occured while publishing project ProjectName{statusCode: 500,message: `{"message":"EPERM: operation not permitted, open 'D:\\\\Vuforia-Studio-ES\\\\studio-es-store\\\\projects\\\\apache3\\\\extensions\\\\js\\\\libthingview_wasm.wasm'","errorCode":"","error":{}}`} sometimes it iserror: [twx-studio:api] Error occured while publishing project ProjectName{statusCode: 500,message: '{"mes

Hello All, I have created a simple AR experience in Hololens where i have a 3d panel on which I placed 3D buttons on it.Now i want to convert the exact task into the mobile experience, where 3d buttons will be converted to 3d images which could be visible in mobile. Please provide solution to this, will be very thankfull! Regards,Dhaval.   

Is there a way to add other node modules to Vuforia Studio?

I have a new font that i want to set to rows text of my grid,"font-family": ["ZCOOL QingKe HuangYou", "cursive"] I tried the css and grid configuration, may be somewhere i am getting wrong. css is working for labels, but how shall i write css for grid rows font?Can anyone please try this and help me set this font to my Grid Row Text?Thanks in advance.    

Hello @RolandRaytchev  and other PTC officials, In a current project going on, I want the animation steps in one figure to be played as we will be keep on clicking play 3D button since i have attached the play binding to it. However when i check in Hololens i can see just first step playing.I am also planning to add two figues in a creo illustrate file (production and service) as when required to be called. But it seems Hololens acts strange for performing even small tasks which would otherwise be done effortlessly in mobile experience.Also transparency applied in illustrate does not work in Hololens. PLease help me with this.       

Hi Team,I was wondering if it's possible to create a water effect on my model, as shown in the picture below. Could you suggest a shader and guide me on how to implement it on my model? I'm not sure what I need to add before importing it to Vuforia Studio. I usually use Creo Illustrator to create animations. Can you please guide me? @abfdls @JörgDapperheld 

Vuforia Studio NOTE: For information on how the new appx bundle can be deployed, see this post Vuforia Studio is now available for download from the Microsoft Store for Windows OS. While the existing Vuforia Studio installer will still be available in 9.10.0, we encourage you to use the new Microsoft Store download (appxbundle) that is now available, as the legacy installer will no longer be available on the PTC Software Download page with the next release of Vuforia Studio. A new app package (appxbundle) installer is now available on the PTC Software Downloads page for installing in a closed network environment on Windows OS. While the existing Vuforia Studio restricted (legacy) installer will still be available in 9.10.0, we encourage you to use the new app package installer that is now available on the PTC Software Downloads page, as the restricted (legacy) installer will no longer be available with the next release of Vuforia Studio. As of April 30th, 2023, the Vuforia

I'm trying to use hololens 1 and vuforia view. I've tried to set experience service via the URL QR code but nothing happens. The screen only shows me the green vuforia view splash screen and seems to answer some voice commands but I can't find the way to make it work. Any advice?Thank you  

I have a Vuforia studio connected to a Experience server. I create a simple project with a label that is connected to a Thing with a property that those value is not shown, but this problem only happens in Vuforia view device. Value is correcly updated in preview. What could be the reason?  Preview: Value 5 comes correctly from External data    

Hello. We've packaged Vuforia Studio 9.9 into a .msi and intent to deploy it to student labs, for which we need the silent switch to go in to the install command. Can someone assist please.