Augmented Reality

Hello everybody, when I upload my models in Vuforia Studio, the tree structure is removed, so that theoretically I have to select all model elements individually with the model item widget. Is there a possibility that the tree structure of the 3D model will be adopted directly? Many thanks and best regards Marcel

Vuforia Vantage is now available for HoloLens 2 devices. A new and improved Vuforia Capture app is available for HoloLens 2. Here are just a few of the updates: A new mixed reality user interface A new Capture menu that can be pinned and unpinned New location markers that no leverage Vuforia Area Target technology Location guidance is now available for Vuforia Vantage on mobile devices and tablets Begining in June 2022, you will no longer be able to view procedures on 1st generation HoloLens devices using Vuforia View. Vuforia Capture is no longer supported on 1st generation HoloLens devices Other minor improvements and fixes include: Minor UI improvements in Vuforia Editor

Hello community,I've just came across the Azure remote rendering adv.That looks impressive and I started wondering if it's even possible to use it with Hololens2 and Vuforia Studio.In Microsoft doc. they speak about the implementation of SDK for Unity...Any chances it's a way to go with Studio?It would be so good to take advantage of it especially when using models with millions of polygons. Best regardsThanks!

We are aware of an intermittent issue that occurred when attempting to invite a new user. Administrators were receiving the error message below, even though the user was not present in the organization.     Action Required: If you've encountered this issue, please open a PTC tech support ticket that includes the affected users. This will enable us to quickly resolve the issue for you.   *This issue has been resolved for inviting new users that have not previously been affected. 

Hello, I've noticed that if a user is not in composerusers group in thingworx it cannot access even to vuforia view.my goal is to give some users only the possibility to login to vuforia view and view the AR experiences without giving them access to thingworx composer.

It would be very useful if Vuforia Editor would resize uploaded image files (jpg, png ...) to be correctly display in the respective UIs on different screen sizes. Currently it is nearly impossible to achieve that images are shown without being cut off.   Example screenshot taken from an iPad Pro 12.9 inch in Vuforia View.    

Hello, I would like to create an experience able to contain multiple thingmarks at the same time (or to make a succession of different experiences as seamlessly as possible). Let me explain: during the navigation, I would like that, by pointing to a thingmark, some information would come out; if I point to another thingmark, different information and so on.it's possible?

Hello, I've prepared a section animation step in a sequence from creo illustrate.when importing the pvz into vuforia studio the sectioning animation is not shown.Why? How to solve this issue? Thank you

Hello developers,I was trying to implement simple on/off process of 3D image. With using 2D button I am able to on/off the 3d images but my project requires me to use 3D model as button. Is this possible?  Looking for some sample code to help me understand the process. Regards, 

Would a user account password expire within the Vuforia Editor?

Vuforia Studio Ability to Install Vuforia Studio for offline use (Windows) New Scaling Digital Twin Experiences use case focuses on: Digital twins Identity Resolution Service (IRS) Connecting an AR digital twin to ThingWorx Object configurations ThingWorx content storage New Static Object setting when configuring the detection position for a Model Target Bug fixes and minor improvements Vuforia View iOS/Android/Windows: Added support for Model Targets with a "static" motion hint When used with Car Mode, this combination provides enhanced tracking for larger objects with reflective surfaces iOS Support for iOS 15 HoloLens: Resolved issue with component placement in certain Creo Illustrate sequences Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Changes are coming to the Vuforia Expert Capture and Instruct apps! Most notably: New Vuforia Capture and Vuforia Vantage apps will be released for HoloLens 2 and Trimble devices Vuforia Capture will no longer be supported on 1st generation HoloLens devices Vuforia View will no longer be supported for procedure playback on 1st generation HoloLens devices See below for a timeline of when to expect these changes.  

Dear forum users,   I would like to implement an use case, but I am not sure if it is possible the way I imagine.   I want to set an unknown number of waypoints within the experience. In other words I want to include a 3D model, which can be multiplied within the experience by pressing a button. Every copy of the 3D model should be manipulable regarding its xyz-position.   My research has shown that 3D widgets can not be created during runtime, is that right?   It think it is a similar use case like that one: https://community.ptc.com/t5/Vuforia-Studio/how-to-add-object-s-dynamically-on-press-of-a-button-in-an/m-p/637723#M7180 but the solution is not satisfying, since creating a fixed number of models in advance is not practical for me.   I would be very happy if someone could answer me, if something like I imagine is even possible? I am greatful for every hint!   All the best, Katrin.

I have a relatively large model and have made the experience that the user sees the important places (e.g. 3D img) simply over or can not find. My idea would be a 3D model in the form of an arrow, this arrow should be fixed in front of the camera and always turn in the direction of the "important place (3D img)". I have already seen in other articles that binding widgets in front of the camera is no problem e. g. https://community.ptc.com/t5/Vuforia-Studio/Finding-distance-from-the-model/m-p/647022 but how can I make this widget rotate in the direction of the "important place (3D img)"?   How can I implement such functionality? I am sure other users would also benefit from something like this. Thanks a lot in advance.

Hi Support,  I get the below error when I try to publish an experience in studio. I search the support topis and below are some of the solutions I tried without any sucess:   Articles Proposed sulutions: Article - CS279248 - Publishing Model Target experiences fail in On Premises instances of Vuforia Studio Experience Service (ptc.com) Article - CS311736 - Model Target projects fail to publish in Vuforia Studio 8.4.6 (ptc.com) Vuforia Studio Help (ptc.com) :  Check targetGenerator.image.disable and targetGenerator.model.disable settings from   Error: [2021-05-10T11:09:23.843Z] error: [twx-studio:api] Error occured while publishing project Rocketmine_-_DJI_Mavic_Mini {statusCode: 500,message: '{"message":"An error occurred while generating targets","errorCode":"","error":{}}'}   Environment: This is running on an on-premise server running Linux. This experience seems to be using an imageTarget. We tried publishing the same experience to P

Hello, I am trying to create some area targets in Unity using an e57 file I have for a scan of my office. However, when I am trying to upload the file to the Area Target Generator, I am getting the following error:  E57 processing: Validation of the E57 file failed. Check the validation report for details. I am not sure exactly what scanner was used, but I know if was a NavVis scanner of some sort. I can't find the validation report either to figure out what the issue is. I also have an rcp file if that helps. Any idea what is happening? 

Hello, When using Vuforia Studio as an AR manual, I want to export the implementation record as a report.I prefer PDF as the report format. Can i export Vuforia Studio values?I understand that this is possible by working with thingworx, but I want to output a simple report. Best regards,

Hello everyone,I hope you can help me out with a problem thats concerning me for a while now...For a Customer we installed ThingWorx, Experience Service and Vuforia Studio on their local Work-Station. I programmed a working AR-Experience for HoloLens 2 and Smart Devices and tried to reach the Experience Server to publish them.Now the Problem: When i use http://localhost:2019 the publishing works, but one cannot reach the experiences, when you are in the same network, because it refers to localhost and not an ip so the device cant access the apps.so far so good.When i insert the Work-Stations IP-Adress to have a working QR code Vuforia Studio fails to authorize the experience service. There is no firewall between the devices and the host, so no blocked ports etc. As a note:I am able to reach http://localhost:2019 but not http://IP-Adress:2019 as I get an timeout.I am also able to ping the IP-Adress in CMD. Thanks for any help in advance!

Hello Guys..My PC had an OS problem and we need to format to fix it.I saved majority of my project in my external disk but there were few projects that were not.I can still see the published experience in my library but I cannot access the project now in vuforia to edit and since I dont have the folders already, i cant import them back as well.Is there a way I can recover my files so that I can still modify it whenever I want to change something?Another question, if I want to remove them in my library, how can I unpublish them without the project?

Hello is it possible, for example with TML tag, to dynamically loaded model target from files?

Hi, Where can I retrieve Thingmarks for vuforia studio after license purchase? Thanks.

Hello Experts,In the prcing list, there is a module SPN-56272-F- AR Vuforia Studio On Premises Additional Server. What's the function for it and how to install and use it? I cannot find any information in knowledge base and community search. Please check and give any description about it. Thanks in advance.

Hi, my user id is danielsang, and I cannot login in my account to config via Studio.

I want to drag model item by touch gesture with JS.

Ability to move assets in bulk when in List View in Vuforia Editor Improvements to part sets in Vuforia Editor (Vuforia Instruct only) Duplicate a part set Add a part to a part set Remove a part from a part set New color palette is available in Vuforia Vantage for mobile devices that allows you to select the color of augmentations on the object (Vuforia Instruct only) Beginning in May of 2022, Vuforia Capture will no longer be supported on 1st generation HoloLens devices (Vuforia Expert Capture only) Bug fixes and minor improvements