CAD

Hi All, I have a fairly simple question I hope, but for some reason can't figure it out myself.When I run a simulate analyses on the shaft below I'm reading much higher stress results than what I calculate by hand. But when I run the same analyses on a beam section the results are lower than the hand calculation. For this reason I'm not feeling very confident on the results at the moment. The situation is as followed:The shaft has fixed displacement contraints on the pink surfaces with all rotational movements "free" and also axial movement free. On both outer ends I have placed a planar contraint to make it "fully contraint".The load is a radial bearing load on the green section. The situation can be compared to the fin of a bow-shackle.  Below the results of this analysis. And this is the beam analysis:And the results. What am I missing here? Thanks in advance for the help!

My version of Mathcad 9.0.0 suddenly refuses to acknowledge my active license information. The license should be valid at least through the end of this year and was working fine last week.. I have gone through the process of retrieving my license file from the PTC dashboard with no success. This is very disruptive and I need this resolved quickly.

We are working on building a Creo application using Object Toolkit Java.One usecase of our application is to execute tasks in background (such as authentication flow, upload opened model) while displaying progress (using animated gifs) on the custom UI created using Creo UI editor. As per our observation, whenever we start a task in background by creating a new Thread in Java, it blocks the currently open UI dialog i.e the UI dialog completely freezes and doesn't display anything.The result is same for all modality types for a dialog - MODAL, MODELESS and WORKING. Sample code snippet: uifcComponent.CreateDialog(UPLOAD_DIALOG, UPLOAD_DIALOG); uifcDialog.DialogFind(UPLOAD_DIALOG, UPLOAD_DIALOG).SetModality(DialogStyle.DIALOG_STYLE_WORKING); uifcComponent.ActivateDialog(UPLOAD_DIALOG); Thread backgroundThread = new Thread(() -> { // Background tasks // Destroy dialog once background task is complete uifcComponent.DestroyDialog(UPLOAD_DIALOG, UPLOAD_DIALOG); }, "threa

When editing a family table in excel. Excel is asking for a location to save the file after editing, rather than saving to the temporary file and exiting to the family table. Therefor the changes are not made to the table.  This is intermittent for some, consistent for others. Creo 10, Windchill 4, Office 360 2507

Folks I have an assembly with two components in Creo 10.. Intially, i had a subassembly instead of the shrinkwrap part but these boolean operations wont recognize assemblies. The cylinder represents the cavity that we are restrained.  the part represents our final 3D print part that fits inside the cavity. So I want to cutout all the external geometry from the tetras part outside the cylinder volume. I tried picking either one as the modified models/modifying components without any results. Tried different sizes of cylinder and no good. I wonder if i should use the "create part intersect" which also didnt work.  Any ideas please share thanks

for a range variable k an assignment variable cannot be set, Kindly help, see the attached worksheet please. Kind regards

Traditionally, our company uses a revision block on 2D drawings to show the current revision and list all changes from the previous version. As we transition to model-based definition (MBD), I'm trying to determine the best way to display revision history directly within the 3D model. My first thought would be to use a table similar to what we do in 2D drawings; however, I am currently using Creo 7.0.2.0, and editable tables are not added until Creo 11 from what I've seen. My second thought would be to have separate combined states for each revision displaying everything that has changed, but if a change is made to a dimension that is not initially displayed in the model, such as basic dimensions, how should that be documented for approval purposes? Another thought would be to use "Is/Was" reports, but this seems to be tedious, and I had the same question about what to do with dimensions that are not initially displayed. Would anyone who has experience with this be able to we

Hi, I’ve been trying to identify the stress distribution while twisting happens through simulation but haven’t been able to get accurate results so far. Could someone please assist with setting up or running the analysis? FYI: all parts are plastics(PP), motor will be 10 nm, the blue highlighted area are screws, and the red highlighted area is load acting.Let me know if you need any. 

Hello,I am located in Finland and I cannot install Mathcad Prime using the online installer (the PTC Mathcad Prime 11.0.1.0 box remains greyed out and cannot be selected).Could you please provide me with a direct download link for the full offline installer of PTC Mathcad Prime 11 (Full Package)?Thank you very much for your help!Best regards,Turkan Genc

Dear Sir/Madam,We need assistance with installing Mathcad on a new PC.We currently have:2 licenses for Mathcad 14 (CD-based)1 license for Mathcad 15 (CD-based)However, we are encountering errors during installation.Please guide us on how to properly install these versions on a new system, and help resolve the installation issues.Thank you for your support.Sincerely,Nisaaccounts@smsce.com.sgit@smsce.com.sg

I have moved from desktop PC on windows10 to new one on windows 11. So, I have tried to reinstall Mathcad prime 2.0 to the new desktop. However, since my account also has been changed from one e-mail to another, I could not get license when installing prime 2.0 to new desktop. How can I install it ?

I have moved from desktop PC on windows10 to new one on windows 11. So, I have tried to reinstall Mathcad prime 2.0 to the new desktop. However, since my account also has been changed from gevproton@ybb,ne.jp to gevproton@yahoo.ne.jp, I could not get license when installing prime 2.0 to new desktop. How can I install it ?

hi, so, i installed mathcad and when i try to open the app from the shortcut it wont open, like the app isnt even trying to open (load screen doesnt appear). the license wizard is working tho, butttt right at the end of licensing the next button wont activate. I activated the license via my student account on ptc. Please help.also, my license is working just well on another laptop, and the mathcad works just fine, but not on my laptop. any ideas why?and, maybe its important, but the mathcad prime installation assistant is black instead of white like on the laptop mathcad is working.Windows is 11 pro

My school has a license for Mathcad 10 both for teachers and students. My issue arises from the fact that older version of Mathcad Express like Mathcad 10 Express is not available to me from the Email I got from last year when I first installed it on my laptop because it updated to version Mathcad 11 Express. My inability to find a Mathcad 10 Express installer makes it impossible for me to use the license code my school gave me. I tried to search for the older versions on the PTC eSupport tab but I got "Access Denied - Insufficient Privileges" asking for account upgrade that requires a "Customer Number" but I have no idea where I could find that. I looked through my older E-Mails from PTC searching for "Customer Number" or "Customer" alone but I could not find it.I would like to request help to find a Mathcad 10 / Mathcad 10 Express Installer making it possible for me to activate and use my given license.

I am trying to follow the steps detailed here to learn how to create a add-in for Creo 12.0 using the Creo Toolkit C++:https://support.ptc.com/help/creo_toolkit/protoolkit_plus/usascii/index.html#page/creo_toolkit/get_started/Using_the_Microsoft_Visual_Studio_Solution.html#However, my computer will not let me unzip the file where it is located (it is within program files), and when I unzip it somewhere else, the protk_install_example can no longer access the files in protk_appls. I've verified that the C and C++ compilers are included in my version of Visual Studio 2022.Any ideas on how to unzip this file and build it successfully? 

Hello All,In the attached Mathcad-P10, I am creating a function to calculate the torque values at different x values. It is giving me an error for some values. I appreciate any assistance. Regards,Sam

When I drop another UI component into a ProUITree, how do I make it sit exactly inside a property-sheet cell? I’ve tried hard-coding the size and position, but nothing lines up. ProUITable snaps the component to the cell automatically—can ProUITree do the same thing?

Hello, Currently using Creo View 10.1 Is there a functionality to create section views based off of user defined reference planes that are created from references to points, edges, and planes on the objects being observed?

We’re encountering an authentication issue with Creo View in our shop floor kiosk setup and would appreciate any insights or suggestions. The below issue is observed after configuring Windchill with SSO Environment:Windchill 12.1 with SSO EnabledCreo View 11.1 Setup Overview:The kiosk runs on a shared local Windows account (saaccount)  used by multiple users to log in.Once logged in, users access the Windchill 12.1 application via Chrome and authenticate using their individual Windchill credentials.When they attempt to open a CAD object using the “Open in Creo View” option, Creo View fails to launch and returns the following error:saccount, 500 – You are not a registered Windchill userObserved Behavior: It appears that Creo View is attempting to authenticate using the Windows login (saaccount) rather than the Windchill credentials used in the browser session. Since (saaccount) is not a registered Windchill user, the authentication fails. Has anyone faced a

License Status: InvalidLicense Type: No LicenseDate Issued:Expiration Date:Host ID: F2-DF-11-AD-68-09File: C:\Users\esgro\Dropbox (Engineered Solutions)\ALEX J GUTIERREZ\My PC (DESKTOP-NURDJ91)\Desktop\PTC\sw_license_email_762244.dat10/20/2025 10:26:51 AM : The license request failed.Requesting MathcadPrime ...C:\Users\esgro\Dropbox (Engineered Solutions)\ALEX J GUTIERREZ\My PC (DESKTOP-NURDJ91)\Desktop\PTC\sw_license_email_762244.dat: (-9) Invalid host.

Dear Team,We would like to proceed with renewing our licenses; however, we are currently unable to see any renewal options available in the portal.Could you please arrange for an account manager or sales representative to advise us on the renewal cost and provide a formal quote for one license?If any additional information is required from our side to process this request, please let us know.

  Hello, Everyone.  From :  So the question is : Is there a reason for : " max(  ) works and min(  ) doesn't " ?       Thanks in advance for your time and help.              Best Regards.

I work my business alone at home. I have a LAN with three computers which I use for backup purposes and Mathcad 14 installed. I'm the only individual operating Mathcad on this LAN. My laptop (one of the 3 computers) recently failed and required a new SSD hard drive. I've installed Mathcad 14 on this laptop but can't use it because of the license issue. I need to update this Laptop with a new license. The other 2 computers are older than 15 years, so they both will see a replacement in the near future. I assume their replacements will also need to be re-licensed. Please help me acquire one license that I can use now for the laptop and also for future replacement of the other 2 computers.

Hello everyone, I wanted to know if Mathcad 15 works and can run in a snapdragon laptop with ARM windows. 

How can I add conditional formatting to Mathcad sheet similar to what is available in excel?  I was envisioning formatting the output of a Boolean equation using Mathcad.   As near as I can tell, there is nothing in the Mathcad Prime 11 help that leads to some form of conditional formatting.