IoT & Connectivity

I am using ThingWorx 8.5.3-b123 and I am trying to use an expression to get the user's local timezone offset from UTC. I created an expression with no parameters and have it evaluate the following for testing:     Output = 4;     The output is bound to a parameter of a thing service and the "Changed" property of the expression is bound to evaluate the service. I then bound the mashup "Loaded" to evaluate the expression. I left auto evaluate and fire on first value unchecked, and I set data change type to always. For some reason, I still never get a value in the parameter of my service! I get errors saying JSON does not allow non-finite numbers. If I set a default value to this parameter of my service, all works well but it's obviously not a solution. Anybody have any ideas? Thanks

Hi, I want to download the CSV parser extension. I followed this article  "https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Extensibility/CSVParser.html" I am not able to download the extension from ptc support. From where I can download the latest version of CSV parser extension?     Thank you!

The following error occurred when I tried to send mail after importing the mail extension. "ErrorCode(e3b535d0-bf6e-492e-9e77-82341638c656), Cause(null), Reason(Access was attempted on a null reference variable.), Possible Resolutions(Remove the reference to the null variable within your extension code.)" After SendMessage service is selected, "Cannot call mail service: NULL" is displayed in the right output box.  

My current plan is to use the line chart form in the label chart.But there is a problem that the data in the chart accumulates more and more, and it is impossible to observe normally. I want to know if there is a good solution. As shown in the figure, all the data points are densely packed together.

Hi,   Have created few mashup and things using online 30 days trails provided by the thingworx & i wanted to migrate this mashup & thing to the local instance of thingworx  (i.e. ThingWorxFoundationH2Trial-9.1.0-x64). After installing the thingworx on the local machine, the mashup in composer appears blank when try to create a new mashup or even try to open any imported template..    

Hi!   I display the data in the Grid according to the following scheme:   In Thing_test_6 (DataTable) data is added as follows:   The problem is that in the Grid some of the data (some rows) coming from FilterServiceForEvents1 isn't displayed for some reason. But if I directly bind FilterServiceForEvents1 to the Grid then all rows are displayed.

I was trying to uninstall the Thingworx 9.1 and reinstall Thingworx8.3 to prepare for a competition. After I uninstalled it and tried to reinstall version 8.3, I received an error message:   "You already have Thingworx Foundation Trial for H2. Uninstall it, and then you can use this installation tool to reinstall"   Then I go to Windows "Uninstall or change a program", but there is nothing there with a name like PTC or Thingworx.What can I do now?

I'm looking to develop a mashup for mobile use that takes advantage of the dynamic panel widget. However, the trigger button/ icon is extremely small when used in that setting. Is there a way to enlarge the icon?

Application log and other logs are showing up in Logs section.   Script Logs are not at all showing up.Please let me know what can be the issue.   ThingWorx 9.1.0-b10877

    I added some thing templates and their corresponding thing shapes to a certain project, I exported this to create a file of entities, Then I am trying to import these entities but I am getting this message   Import failed. Check the log for error details.   If I navigate to LOGS section I don't find any error related to this import failing error I searched on Application, Communication, Configuration and Script Logs but didn't find anything. I even filtered the search including "import" keyword.   How can I know the exact cause of the error?

I want to import Mail Extension but the version I can get of Mail Extensions is 3.6.0, which remains unconnected probably because of imcompatible version (with my thingworx version 9).   I have searched for ptc market but there was no Mail Extensions available.

Hi, I am using nested containers to create a Dashboard Mashup. After adding the Layouts and adding widgets to those containers, I am not able to view the elements which I created initially in the composer as well as in the mashup.  Contents above the 'container-19' are not showing in the composer. I am not able to scroll up beyond this. On viewing the mashup also, I am getting a partial view of the actual mashup. I am not able to scroll up beyond this.   Thanks in advance. @CarlesColl @slangley   

I am updating csv for every 15 mins in Repository using scheduler. If i opened CSV file using the option "open with Excel", csv is not updating in Repository for every 15 mins. But if i opened CSV file using "Edit with notepad++", it is updating for every 15 mins. Why? 

Hi , I have Datatable which contains 20 rows and i have written service which fetch Machine names from this Datatable and displays in Dropdown , but i want order of rows same which is in Datatable. how to achieve this. if we manage it at dropdown also No issue.   Thanks, Vaibhav 

Hi , How to export and import File repository with files in Cloud instance?   Thanks,

This is a recent learning task of mine. The teacher hopes that we can simulate the movement trajectory of a conveyor belt in real time. I hope someone can help me.

Hello Community ,  Here is a video I made that goes over all parts of configuring industrial equipment connection on KepserverEX (v6.10.623) by exposing an OPC UA interface to the Azure cloud through the OPC Publisher module installed on Azure IoT Edge and make the telemetry of this equipment flow in Azure via Azure iot hub Hope this helps many of you around the world who have struggled with this installation and configuration procedure. https://www.youtube.com/watch?v=vV3ZEFO1O3s    Thanks & Regards,

Hi All, Without DB username and DB Password, can configure a thing. Which means in SQL, Through Windows Authentication i can access DB. I Dont have any access or user credentials with SQL Server authenticaton. Is there any way to configure a THING and establish a connection between thing and DB? 

In thingworx 9.1, where i can see "Users" thing and its services.  

Hi All,   My service sometimes (not always) reports error of "javascript service". the service has "for" statement to analyze data and set result into an infotable, so the loop count is depend on input data. I added a "try catch" statement to output error details but it not work.   I think the error tends to be frequently happened when we input big data ( data count is around 100000). ( not always, sometimes the error happens. )   I dont add memory allocation codes in "for" statement as much as possible since I thought there is restriction on available memory size in each service.   if someone have experienced the same error as me, I'd be happy if you share root causes and on how to solve it.   Thanks and regards.    

I have a widget extension. Its height is non-editable and fixed to 30pixels. I want to increase its height to 180pixels. Is it possible to edit extension and to change non-editable property height to editable one??

Is it possible to do group by function in infotable.

In thingworx 8.4. I want to show the explanation of colours of pie chart. On clicking a button on the right side one small page should come like a popup on the corner of the existing mashup. It will be added with a mashup which has the colour indications. On clicking the close button it should disappear. Is that possible?

I have a organization where 20 users logging in currently. Most of the times, the logging to organization getting failed even for correct user credentials. If I delete the browser history, cache, cookies, then it is working fine. What is the solution for this. How to deal this issue when the login users got increased to hundreds and thousands??

1. Do we have any option to adjust popup size? 2. What is the difference between popup and modal popup?