IoT & Connectivity

I have installed ThingWorx 9.2 and I'm attempting to import some entities into the platform, but I need to have the MailServer extension installed first.  I do not see the MailServer extension for 9.2 available on the download page, and the 9.1 extension is not importing. I'm getting the below error messages:   Export file missing version information. No migration will be performed. Deprecated extension structure: The element, DataShapes, was found in metadata.xml and is a deprecated pattern for defining DataShapes in an extension. Please refer to Project and Extension File Structure in the ThingWorx Extension Development Guide for more information.   Has anyone else gotten the MailServer extension to work on 9.2?  If so, did you have to hack on the 9.1 version, or did PTC provide something?   Thanks

Hi All,   I am trying to add a new Resource when creating a Extension in Eclipse. But I am getting an error as " Please choose a valid Superclass - Class is not instance of: com.thingworx.resources.Resource". Attached the screenshot with the post.   Any idea, why this error is thrown.   NOTE: I have included the SDK zip while creating the project itself. In addition to above, I also tried after adding few external JAR files to the project library.   Has anyone faced this error.   Thanks in Advance. Bhushan

i am using google maps widget, but they are not displayed properly.How can I fix this?  

Why the header's height is shrinking and expanding automatically? Does the contained mashup height is affecting header's height? How to fix header's height constant??

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I updated the mashup. But iam unable to save it. The popup shows- "Saving: Unable to update mashup".  Why such errors are occuring? I didnt find any errors in logs. I attached image. 

Hello communty   We have a Model Controller 0i-F   We are using Open Model in a device created with FOCAS library   We configured like that in Kepserver 6.5   Now, we choose Open Model but I can't get this tag from the CNC: cnc_rddynamic2_ActS and many others, but we need to star with one We configured the tag like that:   In Quick Client we see Good Quality but the value = 0       What o where we need to configurate to read de value?   Thanks @bmacri for your help in the last topic.

Hi Folks,   I have an advanced grid to make editable on a user defined trigger but its not working as expected. I have a toggle widget being used to make it enabled(editable) and again button click will change the state to false, using some functions( Expression). Can anybody help me with troubleshooting of the same, if I have missed something?   Attached is the sample mashup and table file.

Hi,  I am looking to update infotable rows, as a input to service only holds single row(selected from Grid). below is my code but doesn't work . please suggest how to update infotable row without primary key. after updating infotable i need to set it to Datatable. below are the snaps to get it clearly. I have infotable with fields...MachineName & UserID (no primary key) Datatable with Fields ...Batch(string as Pkey) & Members(infotable)  above full code here...... let query = {"filters": {"type": "EQ","fieldName": "Batch","value": batch}};var result1=me.QueryDataTableEntries({values: undefined /* INFOTABLE */,maxItems: undefined /* NUMBER */,tags: undefined /* TAGS */,source: undefined /* STRING */,query: query /* QUERY */});var ExistingBatch=result1[0].Members; var mn=value.rows[0].MachineName;var uid=value.rows[0].UserID;var query1 = {"filters": {"type": "And","filters": [{"type": "EQ","fieldName": "MachineName","value": mn},{"type": "EQ","fieldName": "UserID","val

Hello,    We have a custom widget and when we import into Thingworx v9.1, composer is breaking and nothing is populating like widgets section, functions and properties section etc..    How we can resolve that issue?   Thanks in advance.    

what is the suggested browser to use thingorx for best user experience.  chrome or microsoft edge or mozilla firefox or anything else ??? and why?

In thingworx 8.5, do we have any option to check what are the entities are created, edited, deleted on daily basis? 

As the project has 1000 entities, we exporting and importing using source control entities. The import is failed. The only error in application log is "Import Entities error: java.lang.Exception: Import Failed: PDFExport", "Unable to process import: PDFExport". PDFExport is a Resource, why this needed for importing project? even import failed if i try importing PDFExport resource. 

We would like to transfer ThingWorx 8.4 license from one hardware to another hardware, is it possible? And if it is then how do we do that? I have tried to search for it but it is the closest that I could get: https://community.ptc.com/t5/ThingWorx-Developers/Thingworx-8-2-deactivation-and-licence-transfer/td-p/518629   It looks like we need to deactivate it first but I don't get the full step from deactivation, transfer, and activation back. Can someone help?

I have installed ThingWorx Analytics 9.0 and corporate scanner has found the following vulnerability: AMQP Cleartext Authentication.  Is there a way to fix this vulnerability in this version?

Where we can see the list of entities which are under a single model tag?

In a collection widget, any default property is available to enable few tiles and to disable few tiles of single collection widget.

I am using thingworx 8.4.4 The logout button is redirecting to Thingworx composer login page. I want logout button redirect to organization login page. I didnt find any property in logout button widget to provide URL. How to achieve this scenario.

Hi,   I would like to get total no of things as count, in which thing name starts with "Test-". As these kind of things in platform are very huge like more or less to 100000 (more than lakhs and those are remote things)., like to know getting count as result directly from api instead of  infotable aggregate functions...   Kindly let me know, if any api/service available to get the count directly with out infotable.   Thanks Gopi

I am using thingworx 8.5, I would like to publish the development to production server, however I would like to do it without using Solution Central.   I was able to export a package containing all entities using this importing and Exporting in ThingWorx Importing and Exporting Data, Entities, and Extensions   What is the next step after having the package?        

can anyone provide me the link to download ghost entities for thingworx version 8.4 and 8.5.

I am trying to remotely load a program onto a robot by selecting the program from a dropdown menu and using a button to load that program (see below). I need to pass the program name (string) and starting position (6 numbers) to a service that commands the robot to move to the starting position and ready the program for execution. However, I have thus far been unfruitful in getting the data from the selection made in the dropdown widget.      I have been able to feed data from an infotable created as a property of a Thing to the dropdown widget and display the program names in the dropdown. I have tried to access the data from the selected item in the dropdown through myThing > GetPropertyValues > ReturnedData > SelectedRow(s) > myInfotable > SelectedRow(s) > ProgramName and StartingPositionVals (see below) but have not seen any data returned through that route when I check the mashup preview debug menu. I have tried using the SelectedRowsChanged event

I’m using the below signal to train the Anomaly Detection, the first 6 cycles (before de red line) corresponds to normal operation, the cycles after that are obtained when a failure in the system had happened. I’m using the first 5 cycles for training, as recommended in  the documentation, and monitoring the signal after that. The bellow image depicts the current results:   It is detected as an anomaly, the first cycle after training (cycle 6) which corresponds to normal behavior.   One of the parameters I think could be causing this is the Outbound Anomaly Rate, until now I have set this parameter as a function of the signals period, first as ⅙  and then as a complete period, but got the same result.    Is there a reference to set this parameter? Does it depend on the shape or length of the signal?    

Hello,   I have a mashup with a search button and a grid widget, after clicking search button it executes a service which loads the data in grid. now I need to disable the search button while data is being loaded on the grid to avoid the multiple execution on the service as it takes some  time to fetch the data from  Database.   Thanks 

I had made a login page with the help of Organizations entity for different users which will open specific Mashup according to their user role. So users can get logged in and the Mashup also opens perfectly. But the data is not seen in Mashup. What is the problem? I think it's related to permissions of other entities so I inserted all the permissions accordingly. But still the same is happening. Will anyone help me?