IoT & Connectivity

Hello All, Problem Statement: Industrial Thing frequently gets disconnected    In detail: All Industrial Things were connected to KepServer Devices In Thingworx created Industrial Thing Shape and assigned to gateway Also mapped KepServer Device properties to the newly created Industrial Thing Now Industrial thing shows connected and all properties value gets updated When i navigate to other Industrial Thing and come back to the older Industrial Thing, then it shows disconnected I executed the service "Restart Industrial thing" --> then it shows connnected/ But problem like when i navigate to other Industrial thing, this Restarted Industrial thing goes disconnected This problem repeats..  Please help

Suppose I am using apache tomcat 9.0.37 zip file  for installing ThingWorx then how I would I be able to set Java Options and Configure tomcat.   Java 11.0.9 tomcat 9.0.37   Thanks in advance.

The integration engine fails with status [ServerErrorException - Internal Server Error]    How can the integtration engine be stabilized to handle these kind of error?     2020-11-08 18:18:43.651 [ClientProcessor-1] ERROR c.t.i.r.IntegrationEngine - Exchange process failed with exception thrown : Your route exchange has failed. Service operation failed with status [ServerErrorException - Internal Server Error] java.lang.RuntimeException: Your route exchange has failed. Service operation failed with status [ServerErrorException - Internal Server Error] at com.twx.integration.route.exceptions.ExceptionHelper.convertToRuntimeException(ExceptionHelper.java:77) at com.twx.integration.route.IntegrationEngine.dispatchRoute(IntegrationEngine.java:159) at com.twx.integration.client.things.IntegrationRuntimeServer.Invoke(IntegrationRuntimeServer.java:72) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unk

Hi there!   I created a custom READ only role (by following documentation) and I could remove Composer tile from composer. But if the User enters the http://<domain>/Thingworx/Composer/  URL in the browser they get, although limited, still access to the ThingWorx Composer. I'd like to change the behavior by changing the response (to not responding at all, responding 404, or redirecting) so that the user can't see the Composer at all. How would you do that?   Any hints on the matter would be much appreciated. Regards, Nahuel

Hi,I achieved the connection between kepware and thingworx, but when I create the remote thing it appears to me disconnected, even though the industrial connections are connected.   checking the properties of the remote thing, the isConnected property is without value ... how do I solve it? and checking the AplitionLog it throws me the following messages:   Unable to dispatch [ uri = /Things/IIoT_Industrial_Server/Services/BulkLog/]: Entity IoT_Industrial_Server does not exist or is not yet associated with a Thing   error executing APIRequest Message: Entity IoT_Industrial_Server does not exist or is not yet associated with a Thing, sending ERROR ResponseMessage to caller!   ¿cómo lo resuelvo?   thanks for your help

Hi, I am running Thingworx 9.0 and Kepware 6.9   I managed the connection between kepware and thingworx, but when I create the remote thing it seems disconnected to me, even though the industrial connections are connected.   checking the properties of the remote thing, the isConnected property has no value ... how do I solve it? and checking the AplitionLog it throws me the following messages:   Unable to send [uri = / Things / IIoT_Industrial_Server / Services / BulkLog /]: IoT_Industrial_Server entity does not exist or is not yet associated with a Thing runtime   error APIRequest Message: IoT_Industrial_Server entity does not exist or is not yet associated with a thing, sending ERROR ResponseMessage to caller!   thanks for your help  

Is it possible to export nested infotable in excel: I have a infotable which contains an other infotable. I'm struggling with displaying the data from the nested infotable. InfoTable A : { name: "toto", address: { number: "2", road: "pin"} }   I can easily display name by referencing it with {{name}} in excel template but i'm not able to reference number and road. Any idea ?Thanks.    

Hi Friends!  Can anyone help me with this error. I'm new to this, so please show me step by step.   tomcat8-stdout.log:  [localhost-startStop-1] ERROR com.thingworx.system.ThingWorxBootstrapper - [message: java.lang.Exception: Table [BasicSettings] does not have a field named [ScriptTimeout]]com.thingworx.exceptions.ConfigurationException: java.lang.Exception: Table [BasicSettings] does not have a field named [ScriptTimeout]at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:1875)at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:74)at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4689)at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5155)at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:743)at org.apache.catalina.core.ContainerBase.addC

Hello Everyone.   For a customer we recenlty migrated to TWX 8.5 to 9.0.3.  Instead upgrading system we did install from scratch to new server using TWX installer  and copy entities from  8.5.       Our major problem is Subscriptions.  Almost all are remote things are bind to Kepware and getting data from various machines. After upgrading most of our Things their subcriptions imported as Disabled. We had to manually Enable most of our Subscrptions. The method we did use to create subcription is to create subscription either on the ThingTemplate or ThingShape level to which Things to inherit.    After monitoring for two weeks our Application Logs are crawling with the Error = Error Executing Event Handler '<subcriptionName>' for event Type.Thing:Entity.<thingName>:Event.DataChange:Property.<propertName> which is mandatory to use this DataChange event on Things to run our logics But they are simply dont work wa

I would like to make the gadgets in the gadget library 'standard' and only when they are added to the dashboard will the data binding take place.what is the best approach for this purpose?

I'm practicing by installing an Thingworx anaytics in developer build a predictive analytics model. Error occurs. data set stops everytime. Please refer to the attached picture

I have a custom dropdown widget that I noticed when implemented doesn't update when some options are selected. I checked the console logs and the error that comes up is:   "Uncaught TypeError: Cannot read property 'dataMgr' of undefined"   It occurs when updateSelection() is called in the code. I first thought this might be an issue with my data source feeding the widget but the dropdown selection works completely fine when the mashup is previewed in the Composer with no errors occuring.   Any ideas what could be causing this issue?    

I just start working with thingworx and I can't install the foundation. It got this message and I got no idea where the install log file is. I want to know where log file is and solve this issue. If any information needed to be provided, please. With Respect William

Hi, I'm new to Polymer and I'm trying to create my first widget using the Visual SDK.When I try to launch polymer from the simple-el folder, it doesn't give me the correct output on the browser (Chrome) (attached page1.PNG).Opening the inspector, the console shows this error:    Uncaught DOMException: Failed to execute 'define' on 'CustomElementRegistry': the name "dom-module" has already been used with this registry at http://127.0.0.1:8081/components/@polymer/polymer/lib/elements/dom-module.js:176:16     I think it is a problem due to a library conflict on npm (d3-array), but I'm not sure about it.There's anyone who has already faced this issue? 

Suppose I want to add image to any asset (while its onboarding) and I want to use File upload widget and Image widget then what is the process to achieve this functionality while onboarding as well as updating any asset image?   Please help with the logic.   Thanks in advance.

Pls help on this logic

Please help with the logic.   Thanks in advance.

Hi,   I'm not able to set background image on Shape widget.       Could any one help me on this   Thanks in advance   /VR

Hi Experts,   Can I configure a PTC System Monitor for monitoring multiple Thingworx instances. My use case requires me to perform system monitoring for multiple instances of Thingworx deployed in different geographical locations. Can this be achieved by deploying a single PSM solution which can configure multiple dynatrace instances (for each TWX server respectively) ?  Any directions will be really helpful.   Regards, Ankit

I try to update multiple thing's properties with writePropertiesVTQ method. Calling this method I find an error on apllication log An Invalid Property Value Was Sent To [Random-Integer-Device1 Property: [null] Thing name, properety name and value type is correct.   I'm setting up name, time, value and quality in ValueCollection and add it in an InfoTable My code is       InfoTable it = new InfoTable(); NumberPrimitive np = new NumberPrimitive(); np.setValue("1.0"); ValueCollection vc = new ValueCollection(); vc.put("name", new StringPrimitive("propname1")); vc.put("time", new DatetimePrimitive(new DateTime(new Date().getTime()))); vc.put("value", np); vc.put("quality", new StringPrimitive(QualityStatus.GOOD.name())); logger.info("Adding property propName1 with number value 1.0"); it.addRow(vc); np = new NumberPrimitive(); np.setValue("2.0"); vc.put("name", new StringPrimitive("propname2")); vc.put("time", new DatetimePrimitive(new DateTime(new Date().getTime())

Hello,   I am creating a form where I am displaying a grid which is editable. There is a button on the form on clicking of which the entire form is getting reset. For resetting the grid, I am triggering the service again which is responsible to show the data in the grid.   So if a user has modified some values in the editable grid and wants to reset it the reset button would do the job.   I am facing one issue which is the previous EditedTable Property is not getting changed until the user start editing the grid again. If in this scenario user doesn't want to edit the grid for the second time and want to proceed with the form by clicking on submit button. It would be misleading as we will still have some entries in the EditedTable property.   Please advise on this if this can be taken care by any other way   Thanks, Shubham

Hi, The default localization table , like zh-cn cannot assign project.  I have to export it separately after exporting the source code by project.   So I create a customized localization table called zh ,  but it's tokens  cannot be imported  although the tokens really get exported in the xml file .   Is this a know problem ?    ThingWorx version : 8.5.5   Regards, Sean

Hello everyone !! Is there a way to set a gadget added to a dashboard as a session parameter? The event that would change this parameter would be a double click on it.Specifically, I would like to be able to make a gadget in the dashboard 'clickable' to set a session parameter .. my final goal would be to bind data at runtime in the gadget. if the question is unclear I try to add more info .. thanks

Hi everybody! Is there a way to get a unique reference of a gadget (as there are THINGNAME and MASHUPNAME etc)?I am trying to use gadgets as a parameter of an infotable and I don't know how.Thanks   Giorgia

Greetings!!! can anyone please explain me how to use ValueDisplay Widget? I've a requirement like, There are few values available lets assume R1-R4(service result).  so how can I use valueDisplay widget to show R3 in RED color.