IoT & Connectivity

Hello! Sometimes when loading a mashup I get text that says "Select Button States" instead of the radio button list (see attached). Refreshing the page will fix this usually after one or two attempts, though sometimes more.   My guess would be it is not initializing properly when the mashup is loaded. But that still doesn't explain the unpredictable behavior. Any thoughts?   I've seen this behavior on Thingworx 8.5.3 and 8.5.1   Connor

Hi, Is it possible to make the right/left sidebar which is a overlay as modal? So that when the sidebar is expanded, no action can be done in the background.   Thanks in advance, Shalini V.

Hi All,   I`m creating a widget which want use user media. I`m getting an exception while running the following code snippet  "navigator.mediaDevices.getUserMedia".   Exception: Cannot read property 'getUserMedia' of undefined   Any idea?   Regards, Janakiraman P

HI,   I have a mashup which shows infotable on grid. The infotable is generated as service output. I want to refresh the grid when source of information (property of a thing) is changed.   How I can refresh the grid on the mashup by AnyDataChange event of the thing?

I have a Remote Thing and want to add its remote properties automatically via a subscription / service. This works well so far - I go through the GetRemoteMetadata's propertyDefinition and can create a property with correct names, types, categories, thresholds etc.   In the AddPropertyDefinition service there is a parameter named remoteBindingAspects I would suspect I can use it to define the remote binding aspects - as in the UI. However, most of them have their own parameter, i.e. remotePropertyName, timeout, pushType, pushTreshold etc.   There no hint on where to set the Start Type. It's a default of "Use Default Value" which I need to change to "Read Edge Value" when adding the property.   Any ideas or examples for the remoteBindingAspects JSON would be appreciated.   Thanks, Michael

Hi, I am observing the "Could not load mashupxxx". Reason:504 message in web browser after some time. There is no network disconnection. Is there any other reason will observe this message?. Could you suggest.   Regards, Latha

In a customer's configuration we have added a Directory Service configuration with a local Active Directory. Now we have the problem that every time when a user logs active directory is asked at first. So every time when a user without an Active Directory account logs in there is an error message logged in the security log.   Is it possible to prioritise the ThingWorx Directory Service? Is there a way to avoid the external Directory Service to log the error message.   The error message in security log says: General error occurred. [explanation: java.lang.Exception: User does not exist in AD, the credentials are invalid, or the User ID Attribute Name Schema Mapping is incorrect.]

Hello,             I'm using  logout button widget for this I select confirmation Required when I click on yes confirmation, it show me login information popup. I want to show when I click on logout button then it will redirect on login page Please refer below attachment and suggest How do I redirect to login page after click on logout button ??   Thanks in advance

Hi  I have created the organization, group, and user(user: Factory_head_1) for my project and I have added the user to the group and given all the permissions at the organization level, group level, and as well as user-level. I am able to login successfully and can view the mashup. but not able to view the service data. I have created a Thing(Thing name:507)and  2 services called Live_json_data and GetAlerts.   Error which I am getting in the log file: 2020-09-28 10:19:52.304+0530 [L: ERROR] [O: S.c.q.l.c.Logger] [I: 507] [U: Factory_head_1] [S: ] [P: ] [T: http-nio-8080-exec-6] Error in: 507.GetAlerts javascript service at GetAlerts:202020-09-28 10:19:54.676+0530 [L: ERROR] [O: S.c.q.l.c.Logger] [I: 507] [U: Factory_head_1] [S: ] [P: ] [T: http-nio-8080-exec-9] Error in: 507.Live_json_data javascript service at Live_json_data:182020-09-28 10:20:06.651+0530 [L: ERROR] [O: S.c.q.l.c.Logger] [I: 509] [U: Factory_head_1] [S: ] [P: ] [T: http-nio-8080-exec-1] Error in: 509.L

Hi, i had a mail server running fine, and today it decided to throw this error:   Error sending email due to [535-5.7.8 Username and Password not accepted. Learn more at_535 5.7.8 https://support.google.com/mail/?p=BadCredentials f13sm7504895ejb.81 - gsmtp_].The last server response was [535-5.7.8 Username and Password not accepted. Learn more at_535 5.7.8 https://support.google.com/mail/?p=BadCredentials f13sm7504895ejb.81 - gsmtp_] with return code [535].The error originated on host [c0c4f847d097].   Help please. Everything is configured as it should and i double checked everything.

Goodmorning everyone, the setup of the AR experience I'm working on is based on a license that includes Thingworx, ptc navigate and windchill. All working and connected to Vuforia.  I need to build an application that produces the following actions: 1. load a pvz model; 2. Once I have clicked on a component in the model, I must be able to trace the code of the clicked component Regarding point 2 it is not clear to me how to interact with Thingworx, so as to go back to: - production order - assembly code - part code passing through Windchill. Anyone have any ideas on how to setup the project in Thingworx?

Hi all,   I'm trying to follow steps from https://developer.thingworx.com/en/resources/guides/thingworx-raspberry-pi-quickstart but my properties do not update (PiThing is connected).   I use Lua file taken from  step 8 PiTemplate.lua   Running sudo ./luaScriptResource shows as bellow:   [ERROR] 2019-11-03 20:13:25,229 luaScriptProxy::execute: [-1242565552] Error executing script PiThing, Error = Error: ...worx/microserver/etc/custom/templates/PiTemplate.lua:63: attempt to perform arithmetic on local 's' (a nil value)[ERROR] 2019-11-03 20:13:25,229 luaScriptProxy::app_unlock: [-1242565552] Attempt to unlock app_mutex while not holding it.L= 0x2068730   Any idea what is wrong   thx for all suggestions.

Hi All, I have created a mashup which has 5 different charts. For one graph showing data monthwise, on clicking on any data source, I want it to open another graph on same mashup replacing monthwise graph and displaying a new graph populating data datewise. Please refer the image I have attached and kindly help me achieve this.   Thanks, Vaibhav Khanna

Hi, I am using ThingWorx 8.5. In the confirmation function, is it possible to have just action click button alone? Can we hide the cancel button? I wanted to have only one action click button.   Thanks, Shalini V.

Hi all,   I am trying to set up a Persistence Provider that uses a PostgresDB (on another server which is not the TWX server). Steps that I took:   1) created a new Persistence Provider using the PostgresPersistenceProviderPackage (Name: "MyPostgresPersistenceProvider", I'm sure the Postgres JDBC connection string and credentials are correct) 2) created a new Value Stream using MyPostgresPersistenceProvider 3) created a new Thing using the new Value Stream 4) activated "Logging" for a handful of properties of that Thing.   So far so good, no error messages or anything.   Only when I try to access historical values of any property using, e.g., the service QueryNumberPropertyHistory(), I get the following error message:    Unable to Invoke Service QueryNumberPropertyHistory on <Thing>: com.thingworx.common.exceptions.DataAccessException: [1.018] Data store unknown error: [Error occurred while accessing the data provider.]   Mor

Hi All, PTC has rolled CS331340 this new article which talks about new time zone settings, but its about new Thingworx 9 installation. Does anyone have idea how to achieve the same if one has already installed TW9?   Thanks, Pravin

Thingworx 8.5.2 :    By default checkbox is showing skyblue color on hover(focus).But I am unable to remove that style on hover.Please help me with this

I have data in the JSON format. I want to display records of the selected date and time on mashup for that, I have taken time selector widgets. How can I fetch the data using the Time selector widget and how to display the result? what service should be written? how to use the time selector widget? Is there any other way to do the same?       

Hello,  I have the 90 days trial version of ThingWorx Foundation.   On the guide to Use the ThingWorx Azure IoT Hub Connector with simulated appliances, i can't find the host and the port.  Server Status: running Hostname: https://PP-2009221255A9.devportal.ptc.io/Thingworx Foundation/Analytics Version: 9.0 Expiration: 2020-10-22 What i am supposed to put for :      transport.websockets {         // ThingWorx platform application key         app-key = "xxxxxxxxxxxxxxxxxxxxxxx"         // One or more platforms can be specified here, comma separated         platforms = "wss://<host>:<port>/Thingworx/WS"   <== here Thank you very much&nb

Hi, I had come across a project where a seperate server was allocated for Kepserver alone. My queries: 1)Under what case  or architecture is this setup required. 2) Is it some sort of best practices. 3) And what should be the server configuration (cpu, RAM... etc) required here.   Regards Sri1  

i have one mashup which is my login page and i want to open that login page after clicking on logout button widget. please suggest how i assign home mashup to logout button widget? refer below attachment for better understand...

Hello,    I would like to read excel file content in order to manipulate data and then write modified data to SQL Server.  Unfortunately, I am not able to read excel file using javascript in Thingworx. I have tried to find answers in the community but the answers I rode do not help me so much ...  Could you please help me to do it ?    Best regards    Hervé 

i want to show login page after clicking on logout button i dont want to show thingworx login popup after clicking on logout button.  refer attachments below for better understand

Dear devs,   I am asking this question because I would like to know if it's possible to display certain buttons on a Mashup only to certain Users, and if it is, what's the best approach in doing so, i.e., filtering at User level, User Group level, or something else.   Thank you for your suggestions.   Best regards

Dear devs,   I am using a Thingworx Foundation Trial, and I tried to install an additional Web App located in the tomcat/current/webapps folder, along with the Thingworx.war. The thing for me is, when I try to access the paths of /myapp I get prompted with the window asking for Thingworx credentials, and when I enter those I am redirected to the Composer.   How can I solve this? I have seen that there are quite a lot of filters configured in the /Thingworx/WEB-INF folder, but I don't really want to disrupt anything.   Thanks!