IoT & Connectivity

There is a shadow background of popup.Any options to disable it as It effects the look of UI?

Hi all, I can't get JDBC Connector extension from PTC marketplace as it's just gone if you have it pls share, Regards, Andrey

Hi, having trouble trying to import the Frame Layout extension to one of our Thingworx servers. We have a number of test servers where I was able to import the extension without any issue. However, when I try to import it to our 'live' server it does not import and shows the following error in the logs. The extension 'FrameLayout_ExtensionPackage' version [1.0] must match the "major.minor.patch" pattern containing only integer values. Assuming a zero value for patch number. Please fix this in the metadata.xml file of the extension. It passes the validation test prior to trying to import, but then fails on the actual import. All the servers are running the same version of Thingworx ( 8.2.8-b856).  I've seen previous posts refer to the platform settings json file, but all of ours are the same (None of them include the "ExtensionPackageImportPolicy".    Would anyone have any thoughts on what might be happening here, or ways around this? TIA, K   Does anyone have a

Hi, I'd like to understand that how can I access or view the data stored in a DataShape, through a service created in thingworx, directly in postgresql database, which has been connected to thingworx when installed thingworx.   Thank You! Muhammad Naeem Akhtar

Trying to install ThingWorx Foundation using the installer provided.  MSSQL server has been setup using these instructions https://support.ptc.com/WCMS/files/172634/en/Getting_Started_with_MS_SQL_Server_and_ThingWorx_1.pdf The Install builder is giving me an error at the ThingWorx Foundation for MSSQL Setup part. At this point after I enter all the server connection/login information and I hit next I get this error  "thingworx database has tables prior to ThingWorx installation. Please drop tables or use a different database." I also tried creating a new database and giving it a different name (thingworkx instead of thingworx) but that didn't help either. I am really new to the ThingWorx world so any help is greatly appreciated. See screen shots for reference. I found one article but that was for PostgreSql and now MSSQL. Here is the link to that https://www.ptc.com/en/support/article/CS320445 

Hi Experts,   I have an requirement in my project for creating PDF from runtime mashup.  Earlier we have PDFExtension in market place but now came to know its removed due to security reasons. Can someone help me with any other alternative solutions to create PDF from thingworx runtime apart from creating new extension.   Thanks in Advance Lakshmi.

Hi,  When I upload csv file into system, date time format is not matched. below I attached file I want to upload. this coding I used to import csv file   //try//{logger.info("FIle Name = "+FilePath);var csvInfotable = Resources["CSVParserFunctions"].ReadCSVFile({path: FilePath /* STRING */,columnMappings: undefined /* STRING */,hasHeader: true /* BOOLEAN */,longitudeField: undefined /* NUMBER */,dateFormat: undefined /* STRING */,fileRepository: "SystemRepository" /* THINGNAME */,latitudeField: undefined /* NUMBER */,fieldDelimiter: undefined /* STRING */,stringDelimiter: undefined /* STRING */,dataShape: "GF_Datashape_EngineeringIm" /* DATASHAPENAME */});logger.info("successful");var rowcsv;var tableLengthCSV = csvInfotable.rows.length;logger.info("tableLengthCSV = "+tableLengthCSV);//add equalfor (var i=0; i < tableLengthCSV; i++){logger.info("Processing the row :"+i);rowcsv = csvInfotable.rows[i];var date = rowcsv.timestamp;var formattedDate = parseDate(date, "YYYY-mm-d

Can the attached image be designed using Gauge widget.If so,please help me with the property values I have to provide as I am getting a full circle when I tried to.Please provide xml file if possible.Thanks in advance.

Hi, I am using the infotable filter functions, when I use single filter it works but when I try to nest AND/OR it doesn't work. I have Activity area, start time, end time and shift name as inputs. I wanted to nest like (Activity area or (Start time and End time and Shift Name)) I have gone through the examples given in help by ptc but when I try it, it doesnt execute the way I want. It throws error like must bind data shape but I have already binded a datashape.  Please help me with where I am going wrong. //call close session//me.getcloseSession();var headers = { "Content-Type": "application/json"}; var url = "http://"+ me.host + ":" + me.port + "/api/shifts/"+parameterID; var params = {proxyScheme: undefined /* STRING */,headers: headers /* JSON */,ignoreSSLErrors: undefined /* BOOLEAN */,useNTLM: undefined /* BOOLEAN */,workstation: undefined /* STRING */,useProxy: undefined /* BOOLEAN */,withCookies: undefined /* BOOLEAN */,proxyHost: undefined /* STRING */,url: url /* STRING

Hii,Can anybody tell how to make tree selection?

Hi, I have been trying to pass an infotable into a collection widget using the MashupGlobalPropertyBinding. I currently have it set as: {"inputTable":"INFOTABLE"}   I have the collection mashup parameters as shown below     However when I try to make use of that infotable inside the collection mashups it appears to be 'undefined'. Anyone know if it is possible or am I doing something wrong? TIA K  

Hi all,   where any materials/tutorials/samples of "how to use thingworx flow.." could be found. Does any of you have such kind of manual/link and could share it??   There is help - but in my opinion, it is insufficient.   regards

Hello, I'm trying to follow the tutorial "Build a Predictive Analytics Model", I've checked that I do have an AnalyticServer configured and then while trying to upload the data in the Builder section, I do not have any choice to import csv file :   

Hi Forum, We have successfully connected Arduinos and Raspberries toTW with REST-API (https PUT requests). It is clear that the Raspberry can achiev a higher update rate than an Arduino. We have achieved an update rate of one second with the Raspberry. To monitor accelerations or movements of a CNC router for example 1Hz sampling rate is not very high. My question is if there is an other posipility to connect the Arduinos to TW to get higher update rates. My desired update rate is 10 to 5Hz. My idea is that we use a Raspberry as an Edge MicroServer (EMS) and several Arduinos which deliver the data. I read the "Setup a Raspberry Pi as an IoT Device" article but I found no way to feed the Arduino data to the EMS. Is there an other way to connect the Arduinos (ESP32) in an always on connection to achiev higher update rates? Thank you for your help Martin

Explain the difference between these two services.   Thanks in advance

Need help if someone done this task earlier.   Thanks in advance

Hi Folks,   Do we have guides for deploying Thingworx application onto cloud platforms like Azure,AWS,etc. ?   Typical scenario: Installing Thingworx 8.4 (Azure persistence provider) on-premise and integrating & hosting corresponding Database and extensions on MS Azure.   Thanks!

Hello,   I installed the Foundation, and I am trying to install the platform Analytics, but I got the attached message. It says that ERLANG_HOME system environment variable is not set correctly. Set EARLANG_HOME to point to where Erlang software is loocated, for example: C:\ Program files\erl10.0   Do I need to install EARLANG software? is it a prerequisite?   Thanks, Ghandour

Hi All,   I am trying to follow the SSL installation for The Thingworx Foundation I used the cmd with this command: keytool -genkey -alias tomcat9 -keyalg RSA -keystore twkeystore.jks I get an error while defining the passwords for tomcat9. When I used cmd as administrator, I get thattached error. I am not able to install SSL which i need it to get the .jks file for the Foundation installation.   Any advice? Best, Ghandour  

Hi,   We are trying to connect Azure IoT hup with thingworx. While executing "ConnectionServicesHub" thing's remote services, we are getting "ConnectionServicesHub does not support remote services". Can anyone help me with this?   Regards, Sathishkumar C.        

Hey   I'm new in thingworx, and I have a problem with displaying data on the label chart.   I have 3 data sources, first and second one are numbers and the third one is in percent. What I was trying to do is display this data on a label chart, first two of data source should be bars and the last one should be the line. I try to do with dual Y axis but don't have a clue how to implement this correctly.  When i select dual Y axis mode this option is appear  So this represents data source from 1 to 3? If someone can give ma a hint I'll be greatful.   thanks

Hello, I have a ThingTemplate with 2 properties Suct_Press and Suct_Temp and there respective description is Suction Pressure and Suction Temperature. I have created 2 things from the above template and for 1 thing i have to make suct_press and suct_temp property description to abc pressure and abc temperature. For one more thing i have to modify the description to efg pressure and efg temperature.   So in short i have to override the description of the properties at the thing level keeping the default at the template level. Thanks

Hi all,   I have some troubles with Asset Advisor - Equipment Statuses   What is update period of Equipment statuses ? How MFG apps scan Expressions ? What exactly mean criticalyOrder ? i have connect CNC machine to MFG via OPC but status not changing correctly. Sometimes It takes 2s, sometimes 20s and sometimes more than 1 minute. Sometimes when the expression changes in that time, status is not displayed at all (we have downtime for example 20s but status is still running)   Thank you        

Hi, For a current customer I am trying to implement a service that will record the Fault messages of the machine. I've set up an infotable property on the asset that would house the recorded faults. I've also set up a data table holding the fault code reference document that has a numerical code and string for each fault.   What I need to do, is when an Alert on the faulted PLC tag is triggered, to get the numerical code from a seperate PLC tag, reference that code in the data table, get the string equivalent, then add a row with all that information to my asset fault history infotable property.   I cannot get my javascript code to work, I'll paste below what I have currently, I am wondering now if it is easier to use data tables for both tables listed above or if this set up should work?   To clarify, I am using a configured Alert on the Faulted property (boolean) to trigger a subscription with the following code:   var PLCFaultCode = me.Current_Fault_Code;var prop

I have a server with Thingworx Foundation 8.4 installed. Then I installed Thingworx for Manufacturing Application on it and found all my projects lost. Is this a normal situation?