IoT & Connectivity

I use KepServerEX 6.5. I can not read value of device property. Device has property value stored in series of registers and this value must be appear as "string". I can't find appropriate format for display it in Kepware Property Editor. When i use formats "word" or "string" I can not see value of the property. How can I resolve this problem?

I'm using windows 10 home edition my docker version is "18.03.0-ce, build 0520e24302" im runing it on a docker quickstart terminal  I'm trying to install the thing works trial edition 8.2 but I keep running into this error It says "Error Running docker_machine_validator.exe"   I have shared the screen shot below 

Dear All,     I require a functionality for PDF generation in which PDF reports are generated and sent to specific users weekly. I am aware that we have an extension on market place which does this but, it generates a snapshot of the mashup and creates a PDF.   What I want is a feature which is similar to SSRS , where we define a template and then generate reports. Mashups wont be created.   Regards, SKD

Hi,   How to implement barcode scanning in thingworx? The requirement is, scanning the labels on equipment and use the information further in a database query as an input.   Thanks, Sujata.

Hi,  due to some legal requirements im not able use login by local account to SQL database (this way work perfektly), I need set connection based on Domain account, but if I use domain\user and password, each time im getting error  "Unable to Invoke Service Test on test domain connection_II: null" Any Idea how to solve (as thing template Im using JDBC_MSSQLServer)

Hi,   I have imported the 3D model viewer extn on thingworx 8.2.4 and able to show the 3D models of obj,stl,dae formats. But the issue is colors coming its loading in grey scale. Please help. I have attached screenshot as well.

Hi,   We recently upgraded to 8.3 from 8.0. On 8.0 we defined the value stream on the template and the things just inherited the value stream from the template. Now it seems that in 8.3 this is not the case. When I try to run any of the Query*PropertyHistory services I get an error saying No Value Stream Assigned to [thing]. Is this expected in 8.3? Why was this change made? Is there a work around other than defining the value streams on the thing its self.   Thanks Brandon

Is there any reason why a Thing would "stop running" randomly on a production server? This server is hands off with respect to development and no services are programmatically creating Things. We have found instances of Things will stop running without apparent cause and will continue in this state until a developer applies a manual restart of the Thing. Any thoughts/comments would be appreciated.

Hi,   I'm trying to run the WSEMS (Microserver-Linux-arm-openssl-5-4-4-434). on my raspberry pi. I have done all the steps from the developers guide.   When i run the wsems i get the following logs:   pi@raspberrypi:~/EMS/microserver $ sudo ./wsems [TRACE] 2018-10-26 12:28:06,32 jsonConfigurator::getString: Key = audit_target, Parent = logger [TRACE] 2018-10-26 12:28:06,32 jsonConfigurator::getValueByType: Key audit_target not found [TRACE] 2018-10-26 12:28:06,32 jsonConfigurator::getString: Key = publish_directory, Parent = logger [TRACE] 2018-10-26 12:28:06,34 jsonConfigurator::getUnsignedInteger: Key = max_file_storage, Parent = logger [TRACE] 2018-10-26 12:28:06,34 jsonConfigurator::getString: Key = publish_level, Parent = logger [TRACE] 2018-10-26 12:28:06,34 jsonConfigurator::getBoolean: Key = auto_flush, Parent = logger [TRACE] 2018-10-26 12:28:06,34 jsonConfigurator::getUnsignedInteger: Key = buffer_size, Parent = logger [TRACE] 2018-10-26 12:28:06,34 jsonConfigu

Hi,I am getting the below error continuously in application log. I am using thingworx version 7.1.2-b50.Error occurred while validating HTTP header: cookieWe are getting serious performance issues in production. Is this error causing the problem.ThanksPai Chung​Aanjan Ravi​

 I am writing this service to try to get my data for this week based on the current day , What I want is to retreive data from my machform starting monday whenever the current day is but i kept correcting sql syntax and it didnt work : can anyone tell me what's wrong with my query ? Thank u guys so much : The Query : SELECT date_created as Date, concat(element_41,' ', element_46) as Auditeur, Line.`option` as Ligne, z1.`option` as z1score, z2.`option` as z2score, z3.`option` as z3score, st.`option` as Score_Globale , element_9 as Deviations, d.`option` as defauts, element_12 as Top_action  FROM ap_form_122320 F LEFT JOIN ap_element_options Line ON Line.form_id = 122320 AND Line.element_id = 3 AND Line.option_id = F.element_3 LEFT JOIN ap_element_options st ON st.form_id = 122320 AND st.element_id = 24 AND st.option_id = F.element_24 LEFT JOIN ap_element_options d ON d.form_id = 122320 AND d.element_id = 11 AND d.option_id = F.element_11 LEFT JOIN ap_element_options z1 ON z1.f

Hello, Recently i have faced an issue with my Thingworx: after some days, the java memory gets full or something like that and thingworx crashes. I will post another case for the crashing, but this is for the logs that are being generated by KepserverEx, looks like it is trying to connect to Thingworx and is generating a lot of logs (every second) and that is not allowing us to focus on the logs generated by the application for each tag.   Is there a way to disable Thingworx communication or loggin when KepserverEx detects that there is not communication with Thingworx?   I'll be waiting for your comments, Regards, Rodolfo C.

How to enable horizontal scroll or customized arrow button on left and right end in Collection widget? Please assist Please find the attached screen shot for customized pagination arrow buttons.

I would like to give my users the capabilities available in the Grid-advanced widget, like multiple column sorting and saving grid layouts, but I'm having trouble using the Grid-advanced widget with my external SQL Server data source.  I've been advised by PTC support that a data table is required to use a Grid-advanced widget, but I'm inexperienced in utilizing a data table to manage data from a mashup to an external SQL Server database, and it doesn't seem to be a valid approach.  It appears that you have to transition completely to using a data table instead of an external SQL Server database in order to make use of the Grid-advanced widget.  My questions are:   1.  Is there any way to use a Grid-advanced widget without having to put your externally-stored data in a data table?   2.  I see a DynamicColumnsGrid widget listed in Composer, but can't find any documentation on it, either within Composer or on the Marketplace.  Is there any document

It may be silly but I couldnt find the latest contructor for primitive data types .I get the warning while setting property   "The constructor NumberPrimitive(Double) is deprecated"   What is the new constructor format? Or if somebody can point to the correct documentation.

Hi,   I'm currently working with a Tab widget and I have 4 tabs. I want to increase the text size of each tab without having one or some of the tabs disappear like shown below. (In the Composer, it shows all four tabs, but when I click on View Mashup, only the first three show up) I have played with the properties like TabHeight, MaxTabWidth, TabSpacing, etc, but I couldn't figure out how to achieve this.   Essentially, I want to have bigger text than what's shown in the pictures above, but I first want to find out if I can have the four tabs appear with this font size. Thank you!

I have a web service which I created using Laravel's Lumen. It receives data and one it does, it sends it to Thingworx via the API. While I was on Composers which use a valid certificate, I had no issues with this, but now I am on a self signed certificate and the API request won't go through. In lumen, I am using cURL to make the HTTP request. I have added  curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false); curl_setopt($curl, CURLOPT_SSL_VERIFYHOST, false); lines to my to my cURL request as suggested by stack overflow. I have added  x-thingworx-session=true to my url as suggested by Thignworx community. Still, the error persists. I have opened the Security Log to see the output and it is saying  Error No authType or appKey parameter has been specified for Authentication Scheme: AUTH_THINGWORX_APPKEY I have the appKey parameter specified in the header. Does anyone have a solution to my problem?

I am needing to apply state-based formatting to a grid so that it functions as follows:  * The entire row of a grid widget is highlighted green if the 'Status' cell value of the row is equal to 'Active' * Certain cells of the grid row are highlighted red if the values of those cells exceed a certain value   All is fine if my row is supposed to be green AND my specific cells have exceeded their specific limits.  The issue I'm having is when the row is green but the other cells with state-based formatting have not exceeded their limit.  In this case, those cells are white instead of green like the remainder of the row.  I cannot make their default style green because that is determined on the value of another cell.    I needing the ability to have like nested styles.  Has anyone run into this situation or have a solution to this ThingWorx grid widget requirement?   Regards,      

Good day,   I am busy adding permissions to an IoT solution my team has created. I seem to be unable to add Run Time Instance permissions to set properties and get properties. When I search for the SetProperties or GetProperties service, the service doesn't appear in the drop-down.  I am currently using ThingWorx version 8.3.2   Any help would be appreciated.   Kind regards        

Hi Team,I am getting data store unknown error in my create asset service which includes many querying, updating data tables and all.Let me know if any of you have idea to resolve the below error from happening,Execution error in service script [AssetUtility CreateAsset] : Wrapped java.lang.Exception: Unable to create thing: TestDeviceAsset_123456780000000 : [1,018] Data store unknown error: [Error occurred while accessing the model provider.] Cause: Unable to create thing: TestDeviceAsset_123456780000000 : [1,018] Data store unknown error: [Error occurred while accessing the model provider.]

Hi, I currently have two screens: Screen A has a collection widget that is bound to an infotable (The infotable has two columns. IsChecked and ID. IsChecked is a boolean column for a checkbox widget and ID is an integer column for a label widget) Screen B is a mashup that will form each row for the collection widget in A. Screen B has a checkbox and a label widget. This screen has mashup parameters, IsChecked and ID. In Screen A, a JSON object is written to pass the parameters. The collection widget in screen A is populated properly.   But, How do I get information OUT of this collection widget.  From Screen A, when the user checks the checkbox of a certain row(s), I want to be able to get that data (if it has been checked or not and the corresponding valueId for that row).   NOTE: I do not want to use the selected property on the collection widget. I need to figure out how to do it with the checkbox.    Thank you!

Hello everyone,   so I was wondering how you can use a Thing Template Mashup (or a dynamic Mashup) as the Home Mashup of a Thing. Since the Thing Template Mashup needs the name of the thing passed as a parameter, I wonder how to achieve this?   Ideally I would like to call the "GetHomeMashup" service and have the Mashups parameters be the name of the thing I called the service on. Of course I am open for a custom service which returns the Mashup with the set parameter.    Any help is appreciated very much.   Best Regards, Dominik

I am trying to figure out how to control Fuji Variable Frequency Drive using Thingworx Industrial Connectivity.  The VFD uses Modbus protocol. Is there an example or guide I can follow?

Hello   I have a menu into a Master in order to navigate into Mashups. It works fine when I'm adminsitrator but it is not displayed when I am a user.   I found some topics & followed them without succes : I gave access (visibility , run time) to the user group (& associated Organization) for menus, masters, System/SubSystem , etc ... but no menu displayed and nothing in application logs for Authorization error.   All other services are working fine for this user after given such access, only menu display is a problem    Thanks for ideas !      

I'm using windows 2016 server edition 4 cores 16gb ram and 50 gb of memory I am unable to add data all i can see is the status  and freezes there.   Creating copy of Configuration File...Creating copy of Data File...Submitting Create Dataset request... Thingworx analytics  server editon 8.3.2 and same for the foundation how can I add the data