IoT & Connectivity

Hello community,   I am trying to build a service that can check all of our thingworx platforms for projects that uses one of our extensions we have built.   To do this I am currently using the project entities "ListExternalDependencies" service and from that information filtering on the containerName (which is the name of the extension).   I was wondering though, is there perhaps a better way of doing this that I have missed? Because I am look at:   And thinking that perhaps there is some service I could use to just straight up get the same information that is used to built the list of extension dependencies shown in the project entity.   I had a look in the developer tool and found: So here I am thinking I might be able to use something similar to this endpoint?   Any pointers would be greatly appreciated.   Regards, Jens C  

Hi all,My question is like how can I configure pie chart widget in Thingworx 8.5 so that when I click on a selected part(section) it will navigate to another tab related to the section similarly If I click on different section of Pie chart it will navigate to different tab (means data associated with that section)for better understanding I have attached image please help me to configure this and if possible please share the image of how you bind it and.please forgive me for any grammatical error. Best Regards,Rayon.

I'm trying to display an image in a cell with the grid advance widget in ThingWorx 9.1.8.  I have a data table returning an HTML string for the image and the column set to HTML, but nothing is displayed.  I've verified the image name/source is correct.  I tried following this code...https://community.ptc.com/t5/ThingWorx-Developers/Add-mashup-or-clickable-image-in-advanced-grid/td-p/681125   But no luck. Do you have any ideas?    

how are you?I want to use simulator ( type of channel) send data to our company app.what should I do at kepserverex? 

Hello,I am working on ThingWorx 9.4 and I try to use "Solution Framework" version 1.12.1 delivered by PTC, available on GitHub https://github.com/PTCInc/twx-solution-framework/releases. I applied the procedure described on gitHub,  including all extensions dependencies installation (here is the list of BB installed). When I open the Mashup PTC.SolutionFramework.Main_MU, the GetBuildingBlockList Method of Installed BuildBlocks fail with following alarms error :=> "Thing [PTC.SolutionFramework.Manager] Service [GetBuildingBlockList] error at line [2.0] : TypeError: Impossible method  "{1}" de {0}"and Warning=> "No Manager was found for identifier [PTC.ComponentManagement.Manager]"  I did not found any post that my help us to solve  this issue.Could you please help us to solve such issue  ? Regards,

How to find Perticular Datashape being used in which service in Thing?Ex-Datashape Name-'dsEventsHeader'.I Want to trace above datashape, In how many services are used?Please provide some workaround or solution ASAP

Hi all,   I have a doubt like suppose I  have some grid data for example suppose I have 3 column having column attribute like ID, Name and Type now I want to do some calculation on top of grid data like I want to show their number in percentage format.   For more detailed info I am attaching an image file please help me    Regards, Rayon.

On updating the thingworx version from 9.1 to 9.4 the font size of the tab title is changed. how to fix this issue ?

I need to pass values from one tab to another,I have 3 tab each having one mashup. I want to pass selected value from the first tab's mashup to other 2  

We have a customer who has a number of RTUs on a GSM network. They current use a proprietary protocol to communicate with the RTUs - This protocol supports retrieving buffered data from the RTU after a communications interruption, but it does not have any security features like encryption or authentication. The RTUs support OPC-UA, so the customer wants to switch to using OPC-UA for the security it brings, but they also want to use the Historical Access part of the OPC-UA specification, to retrieved buffered data. A colleague of mine previously used Kepware as middleware between a DNP3 RTU and a SCADA that used OPC-DA - in this solution Kepware was able to backfill buffered DNP3 data coming from the RTU into the SCADA (over OPC-DA).Could KEPServerEX be used as middleware as follows:RTU ---(OPC-UA Historical Access)---> KEPServerEX ---(OPC-UA Data Access)---> SCADAIn other words, could KEPServer, retieve the buffered data from the RTU (OPC-UA HA) and backfill it into the

Hi All,   I want to a help like suppose I have a dropdown widget and a grid widget now in the dropdown widget we can have many item now I want is if suppose I choose one item from the drop down then its whole property (like different column) should be displayed in the grid widget so to do this what are the things which I have to do please help me to do so    Thanks in Advance Rayon.  

Hello community,   we are trying to do SSO in thingworx without using external resources just with the thingworx core.  So the users must to access to one external app loggin and when they logging must to be logged in thingworx and shows the specific TWX mashup.   One of the ways that we try is by the ThingworxSSOAuthenticator, but we are not able to put enable this authenticator.    1. What changes in the machine where thingworx is installed we must to do to be able to put enable or just to do SSO? For example modify the platform-settings.json or any other file... 2. What we must to consider to create in thingworx or to do for use this SSO aunthenticator by default? 3. ThingworxSSOAunthenticator is just for Pingfederate? If the answers is yes, the alternative is to create an extension and the question 1 I need to have an answer please.   Thank you in advance, Luis.

Hi everybody, I'm currently trying to streamline developments on our platform currently based on Thingworx 9.2 for a team of 5 people.We have one shared local instance for development, and two cloud instances : one for preproduction and another one for production. All instances are actually docker containers. My team often met some obstacles because one of them was already making some changes on one entity thus another one could not potentially add some properties/services on this specific entity. I managed to run a local instance and I find the concept great so we could eventually develop without impeding each other and delaying the conflict to the merge when feature has been fully developed.I would like my team to be able to develop features using individual local instances but I don't find any documentation about the licensing issues I may encounter.  I already read these articles : ThingWorx DevOps with Azure: The Comprehensive Dev... - PTC CommunityThingWo

I am using the Industrial Connectivity with PLC Rockwell and I have some TAGs type REAL/FLOAT which are working. when I try to add a TAG type String, i got the below error Unable to read tag. Controller tag data type unknown. Tag deactivated. | Tag address = 'HMI.FORMATHND.PRODUCINGNAME', Data type = 0XFCE. can someone help with that?   

Can we make particular word invisible in grid using css or in any other way.

Hi Team, I have developed Thingworx widget extension. I just wanted to know what is the difference between (widgetname).ide.js and  (widgetname).runtime.js? If anyone know please let me know asap. Thanks 

Hi, I am creating any simple mashup widget extension and would appreciate some guidance on getting started.Can someone please help me in this (Please provide steps it will be helpful for me) Thank you.         

Hello community.   I was wondering if someone here could perhaps explain to me why these two code snippets do not provide the same result of things?   I have two things:VAM_KOP_68316_0 VAM_KOP_68316_1 They are both in the VAM_KOP_Project:   They both appear in the browse window: And they also both appear in the Thing browse function: I can unfortunately not provide a view in the projects entity list itself as it contains 10k+ entities.   let entities = Resources["EntityServices"].GetEntityList({ maxItems: undefined /* NUMBER {"defaultValue":500} */, nameMask: "VAM_KOP*" /* STRING */, type: "Thing" /* STRING */, tags: undefined /* TAGS */, }); ^ this one doesn't give me any of the two things. Whereas this one gives both: let projectEntities = Projects["VAM_KOP_Project"].GetEntities();   I do not understand why this is... Could it be some type of data corruption?   Thanks, Jens C

Is it possible to generate a barcode for the product in CWC?  

We are setting up a new instance of ThingWorx, but this time without the Manufacturing Apps, so we no longer have PTC.FactoryConsole which was a place for users to see all the mashups they had access to. Is there a new prebuilt solution that can handle this, or what would be the best way to achieve something similar?  Running 9.4.1 on prem

All environments mentioned :  ThingWorx 9.1.14-b1128 In a development environment i am trying to package a project where I have all entities being DataShapes for then import the solution in the production environments. Nevertheless, the package seems to not include all entities though in production cannot update as it seems to be deleting already existing and in use DataShapes. Came across some cases resolution to restart the environments, package and import again, restore possible missing files, but nothing worked. Even in production after importing the package solution, checking the repository i do see the mentioned DataShapes in the error are indeed not present when downloading the .zip file.    

Hi, Is it possible to display some kind of figures/points on a line chart to mark end of a deadline. 

It appears that the mashup onload function is not setting the start and end time in time before the service call that gets the data for the time series chart widget.Is there a way to control the execution sequence for the onload bindings so the start and end times are definitely set before a query is called? 

Hi,I am developing a widget snd I get the bellow error, as I can´t find an obvious explination, I wonder if anyone here knows what it means:An error occurred while calling destroy for NovotekQRCodeReaderWidget, Id = "NovotekQRCodeReaderWidget-8". TypeError: property "eventHelper" is non-configurable and can't be deleted    

To renew your support and maintenance please contact Kewpare's support renewal team at supportsales@kepware.com or 1-888-KEPWARE x308. Please try and have the license(s) ID(s) handy for a quicker reply. Support coverage provides:- version upgrades- license recovery- technical support access Thank you!