Mfg Solutions & Apps

Hi guys,   I am working with Manufacturing apps in Thingworx 8.5.  I have created a new availability KPI that I want to display on the Production KPI mashup.   I have done the following: - On all my templated I have overridden the KPInames service to include the new KPI - I updated the GetEquipmentNetworkForKPIs service with the underlying PopulateProductionKPIsTreeGrid service to include the KPI in the InfoArray on the PTC.Factory.PlantStatusUtils thing. - I also updated the PTC.Factory.PlantStatusTreeDataShape and PTC.Factory.EquipmentStatusTreeDataShape to include the new KPI.   On the advanced tree grid widget in the mashup I can see the new KPI but when I select it to include it in the grid columns it is not shown when the mashup is loaded.   Any advice on why this is happening and how to allow me to do this?

Hi everyone,   My configuration:   ThingWorx Industrial Connectivity 8.4.66 ThingWorx Fundation 8.4 (30-day Evoluation Server)   I am using Industrial Connectivity to get data from PLC and bind it on my dashboard. I was able to do it.   But I have tried get data from other PLC (through of industrial connectivity too) and I could not do it work well.   The quality of connection is "unknown"       And I guess  the communication between PLC and Industrial Connectivity is work well.      I have ever verified if there is any firewall blocking me but it is ok.   has someone could help me it?   Below other configuration:     Regards

Good afternoon,   I recently connected Thingworx to a remote OPC server via the OPC Aggregator. The connection was made successfully and all of my devices are populated as Things in Thingworx. Within the Thingworx Composer I can browse all tags normally via any Mange Bindings screen. However, when I try to browse for tags in either the Trends & Troubleshooting or Configuration & Setup, I cannot expand past the top level. Why would I be able to browse for tags in Composer but not from within any of these mashups? See attached screenshots for the differences.  

Hi guys,   I am trying to figure out how to customize the KPI calculations on a shape level and not equipment level.  Is this possible?    For instance in my system quality is always 100%.  I tried changing the QualityRatio_Calculate service on the PTC.SCA.SCO.QualityRatioThingShape thing shape but that is not possible.  Where can I set this then because it has to be true for all assets.   Any assistance is welcome.

I've got a problem in the Asset Advisor. My Slider from the status timeline overview is gone, i couldn't either configure the time interval manually.   Which Entity could cause that problem ?    Thanks for any help!

Has anyone implemented ThingWorx Asset Adviser? I would like to know what data points did you collect from your machines? What roadblocks or issues you ran into while you were implementing predictive maintenance? I would love to connect and see if you can share some of your experience that can help me avoid mistakes that everyone makes during predictive maintenance implementation?   Thank you in advance for the help!

Hello,   As shown in attached image, I am trying to add an asset in the Asset advisor Configuration page. But I am getting the error as shown in the pic. I tried editing the PhysicalAssetThingTemplate template but it is not editable as it is from the extension. Am I missing out something here? But I have no problem in doing the same in older version of Thingworx. Current Version: 8.5.0-b12.   Thanks in advance.

I am following the example in the Thingworx-customization-guide-8.4.1 on page 94 the example shows how to change the device list that is displayed in the Control Advisor.   I am however unable to change the grid in the mashup. I tried doing it on the existing mashup as well as a duplicate. In both cases I am unable to save any changes.   Anyone else maybe had the same problem?

Hello I'm trying to connect Thingworx Industrial Connectivity to Thingworx. Upon doing so I keep getting an error message of: Date Time Level Source Event10/16/2019 9:48:50 AM Error ThingWorx Native Interface Connection to ThingWorx failed. | Platform = http://XXXXX:80/Thingworx/Composer, error = the host could not be resolved.   I have checked the Thingworx link matches, the app key is correct, and the Thing name matches exactly to the Thing name in Thingworx.    

I created a Thing Template with a base template of PTC.ISA95.PhysicalAssetBaseThingTemplate.   I created a Thing through the Configuration and Setup mashup. I saved and then went back to add a picture. I am unable to save any edits to the General Information section.   I can click on the save button but no confirmation message appears. If I navigate away the changes have also not been saved when I go back to General Information.   Is there a service or anything I need to validate in order to save?

I need to change plan time to "08:00 - 17:00". But, It's error like below picture. How to change it???   And I need to make multi shift plan time. How to do that?  

Hello, I am trying to determine if Asset Advisor and Production Advisor meets my requirements.  I want to be able to change the default status of my asset if something happened on the plant and also add a comment to an asset to log any anomalies or things that occur on the plant.  Is it possible to customize Asset Advisor to be able to override the default status in real time and add a comment?   I tried doing this in the free trail but if I try and add a label to the mashup it does not appear in the Asset Advisor dashboard in the App suite. Perhaps I am doing it incorrectly or I am not allowed to   Thanks in advance for your help.

Hi all, I 'm trying to configure notifications in case of alerts. see attachment. I created an user, MaintenanceManager role, adding my e-mail as recipient (not gmail) but I don't receive any notification, even if the alert is active. In ThingWorx monitoring I can see the error: Error sending notification for Notification Handler PTC.SCA.Common.AlertNotification.MailServer Entity [PTC.SCA.Common.AlertNotification.MailServer] service [Notify] requires Administrator privileges Can you please help? thanks! Martina   Also modified permissions but the error is still generated        

plz help me  T . T

I have 2 VMs VM1. MS Window Server 2016 with ThingWorx Manufacturing Apps and KepserverEX 6.6 VM2. MS Window 7 with RSLogix 5000 and SoftLogix.   These 2 VM can ping each other.   In VM.2, I create a PLC program, download into SoftLogix and simulate some data.   In VM.1, I configure the tag in KepserverEx and check the data in OPC Client already. In ThingWorx Manufacturing Apps, I add new machine and try to configure the KPI. But in the configuration and setup, when I browse into PLC tag. I cannot see the tag I just add into KepserverEX. I found just the simulate tag, not tag from SoftLogix.   RSLogix5000 and SoftLogix   KepserverEX   OPC Client   ThingWorx Manufacturing Apps : Controls advisor   Cannot find Tag in Kepserver that added from Softlogix   Find Just Simulated Tag in Kepserver.   I try to change from Kepserver to Industrial Connectivity, but the result is the same. I'm newbee in this platfrom. please give me a

Hi all,     I am using the Industrial Connectivity with PLC Rockwell and I have some TAGs type REAL/FLOAT already communicate work it.   So when I try communicated a TAG type String (my addrees is data type string on my PLC) happens the follow error:      

Hello, I'm trying to work with the planned operation time. At this plant, it is a three shift system and first shift starts at 7 am. Is there a way to work with the planned production time clock without upsetting it's need to be within one calendar day? Right now when I say something like 7am and set the duration to 23:59, it will not let me.    Also, I'm not 100% sure how the OEE quality and performance math works. Because of shifts, we reset out parts count at the end of every shift, so there will be three drops to zero in any production day. Will this be alright for the calculator?   Thanks

I could see that it is possible to sequence and link work definitions to provide hierarchy of a complete work flow in Operator Advisor guide doc, but I am not sure how this can be done.    Can someone advise me on the steps to link work definitions and how this can be done from the back end services.

Following this guide, on 8.4.0 I am running into this issue.  I have to log into composer and then navigate to the runtime. Login fails in the Runtime/WelcomeForm.  This is fine to play with the trial edition, but for production I need to direct people to the Welcome screen to log in.  Is this just a trial edition bug?

Hi Team,   Are AWS IoT entities imported via AWS IoT Connector supported by default on Asset Advisor. Or Does the entities require any change (implementation of ThingShapes) for having it listed on Asset advisor?   Thanks.

Hello,   I'm trying to fill out the status page of the configuration section for an asset. For the fields that have to do with time, it seems to want tags with boolean outputs, but the tags I have access to are outputting numerical values. Is there a way to say "if tag is increasing, value = true; if tag is static, value = false"? This list of avaliable operators seems a bit limited, but I'm hoping there is something I'm overlooking.    Thanks

We have two OPC UA Clients (PC) and want to communicate between them using KepServerEx. There i no PLC involved!!!   Is this possible? if it is, which driver should I use?   The clients are Pi System and a customer specific program.

Hi, I've  added a new til in DataTable and it shows in Mfg, after following the guide in hingworx Apps Customization Guide 8.4.1 page 102.   1. TileIcon: I've made an icon for my tile under Media. It's supposed to be 80pixel high, but it filles the tile when viewed in runtime. It's a png-file. What file formats are supported?   2. TileLabel: For the Mfg Apps the tile label is a resource set in double square brackets [[PTC.SCA.SCA.....]]. I'm not able to source this resource in Twx to duplicate it. How is this handled? Please advice.  I've tried to add a ToolTip text instead, but this does not show on the Tile   3. TileDescription: as TileLabel

Anyone ever used OPC Alarm & Events to bring alarm information to Thingworx ? How can this be done ? Purpose is centralizing alarms from different SCADA systems (all being OPC A&E server) into one central platform, Thingworx. Can the OPC Alarm & Event information being logged into Thingworx ?

Hi, is there a source for the Scemas and Data Models for Manufacturing Apps?   I'm in the proces of adding customized apps in Mfg and having the Schemas and Data Models and a document like the Thingworx Operator Advisor Guide for Mfg would be handy.   Please advice