PTC Education

Hello,my creo10 university or educational license is about to expire in 5 days.When I start up Creo on my desktop, I am offered the possibility to renew my license.When I enter my username and password, I get the message "customer not verified", and there it stops. I found info online that said I could manually delete the license file etc., but I am a bit reluctant since I do not know if that is the right way forward. Can you please advise me what to do? Kind regards, Lukas Van Campenhout

When I try to set up the creo license from setup, after I enter the license number and click "Install License", the word "Error" is displayed in red letters. The license number should be correct, but the license is not installed. Furthermore, the source column below it says "Invalid host ID". How can I install the license?   Translated by the moderation using Google Translate -----------------------------------------------------------------------------------------------   setupからcreoのライセンスを設定をしようとするときに、ライセンス番号を入力した後に「ライセンスをインストール」を押すと、赤い文字で「エラー」と表示されます。ライセンス番号はあっているはずなのですがライセンスがインストールされません。さらに、その下にあるソースの欄では「無効なホストID」と表示されています。どうしたらライセンスをインストールできますか？

Hi All,Is composite design available in CREO 11 student edition?

i tried to link library. but it is not working visual studio 2022 creo v11.0.0

Despite having a Basic Student Account, I cannot obtain a node-locked license when installing Creo 11.I keep getting the error message "authentification failed" --------------------------------------------------------------Subject - Lizenzerhalt bei InstallationBody - Trotz Basic Student Account kann ich keine Node-Locked-Lizenz bei der Installation von Creo 11 erhalten. Ich bekomme immer wieder den Fehler "authentification failed"-By Community Moderation Team.--------------------------------------------------------------

we are having some issues with obtaining the latest maintenance release of Creo 10 (Creo 10.0.6.0).I have followed the instructions as per the documentation. But ended up going to a page where my customer number could not be identified.Further to this, the setup exe did not install any maintenance releases. This leaves us locked into Creo 10.0.0.0, without jumping onto Creo 11.Previously, we have been using the MBD features that are specific to Creo 10.0.6.0.Therefore, it would be great if we could synchronise with this, as the University's IT team takes decades to action anything. If anyone could kindly provide a solution to obtain the latest maintenance release that would be great.

I have purchased MathCAD Prime student license, then installed on my laptop. My laptop had to be reinstalled due to Windows errors, and now I have to reinstall all the apps also. I have licence key to MathCAD, but I can not download the software as I can not find a download link. Could you please help with guiding me to the link or sending it directly to me email so I could download it and install, use my existing key. Thanks

When I try and open creo it says my license has expired and brings me to a page that says I don't have the privilege's for. I'm trying to do school work but I cant because I cant open creo.

Hi,I downloaded software and tried to install it but it doesn't work and does nothing, no windows are displayed on Windows.Thank you for your help

When I click on the app for opening it, it only starts extracting, but not actually opens

what is the solution????????

I am a student for Yonsei University located in Korea.Our University want to purchase the license of CREO for CAD lecture.So I want to know how much it is. I found that the Creo 11 University Student Edition Premium License is 257$/year.I think this is for just one student(Node-lock), so I want to know price of the floating license.There is about 30 PCs in the lecture room. Please let me know how much it is! Thank you.

The installer of any University approved version of PTC CREO (7.0.8.0 and 9.0.0.0) is not running with no error message given. The process simply terminates after a few seconds before a window is opened. System Specs:Windows 11 23H2AMD Ryzen 3900XNvidia RTX 2080 Super64 GB Ram200 GB free SSD storage on C:

No tags show up and it comes up as empty and when i try to manually place tags it says item validation failed. I have tried disconnecting and connecting the runtime since I am using the trial version but that does not seem to help. I am trying to connect it to CODESYS and then to Factory IO. Any help would be greatly appreciated. 

 I have a fresh installation of CREO 11.0 with a free university license, every time I open the CREOParametric software I get the following error, and when I click OK the program crashes: Licence Request Failed for Feature Requesting CREOPMA_Student3... Run ptcstatus.bat for server status   Any help is really appreciated 😉 

Hi,I activated my Mathcad Prime Student license whiile I had the network setting "Dynamic Host Address" activated in Windows 11, so my license is not bound to my real HostID of the NIC and I can not use Mathcad Prime because the HostID changes with the time. I turned the setting off, but I need to change the HostID that is bound to my Mathcad Prime Student License. The Website  https://support.ptc.com/appserver/lm/mathcad/call_logger/callLogger.jsp?_gl=1*alx203*_gcl_au*MTQ3NzAwODM1OC4xNzMwODAxMjkw*_ga*MTcxNjEwMzM0Mi4xNzMwODAxMjkw*_ga_7NMP2MSYPM*MTczMDgwMTI4OS4xLjEuMTczMDgwNDcwNC4xMi4wLjA. does not work and my PTC Account is basic. Is it possible to get a new license?

This video demonstrates how to use the PTC_COMMON_NAME system parameter to show the Windchill name of the Creo CAD files in the Model Tree. Adding the column to the model tree is very easy to do and can be saved as a model tree .CFG file that can be opened and loaded in subsequent sessions of Creo.       (view in My Videos)

hi there, i am trying to install creo view adapter, but it does not let me,

I want to install Creo 9.0. I succeeded in unzipping file "MED-100WIN-CD-460_9-0-0-0_Win64". But I couldn't open setup.exe and install_licenseserver.exe in my computer. When I searched control panel and task manager, I couldn't find any app in operations.When I forced shutdown, I found "unnamed" file is running. Maybe this file is setup.exe which I tried to open.Here is my laptop information.CPU 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHzRAM 32.0 GBOS window11 homeThank you for your support.

I have downloaded the zip files, extracted them into my C: drive, attempted to run the "setup.exe" as an administrator, I have also tried running the "install_license_server_exe." as admin, and regardless of what I do I get a popup saying, "Do you want to allow this app to make changes?", I click yes, I get a little blue loading circle above my cursor for a few seconds, and then nothing happens. I have deleted/redownloaded the files directly from the website multiple times. I have tried disabling my firewall, antivirus, running it as administrator, ran the msconfig command and rebooted, updated my drivers and system. I do not know what to do and genuinely need some help. I am on a Lenovo intel i7 Thinkbook, 64 bit, Windows 11 Pro on a NVIDIA T600 Laptop gpu. Thank you in advance!

I downloaded the Express version, I still have 9 days free trial. However I cannnot write code anymore. Everytime I write something it is shown in an opaque color, and the program does not  allow my to do any operations, it does not show me values. Does someone know where the problem lies? I worked two days without an internet connection with Mathcad, I believe some issue with the license might be the problem. I am happy for any solution suggestions. I urgently need to finish my work and I cannot right now due to this issue.  

I am an university student and I bought Mathcad (SON - 3487781). I am not able to download the software through the link provided in my 'Software/eLearning Order Fulfillment Letter'. Please help me.Ashwin Bala

Hi can someone convert this into a PDF file please? 

I am attempting to install Creo 9 on my Windows 11 Pro 64bit (i7-10875H) laptop.Running setup.exe (version 37.0.2022.72) as admin fails to run. Event viewer states:Faulting application name: setup.exe_Creo, version: 37.0.2022.72, time stamp: 0x62555a35Faulting module name: baselibmt.dll, version: 37.0.2022.72, time stamp: 0x624c4cccException code: 0xc0000005Fault offset: 0x0000000000018a9aFaulting process id: 0x0x2C40Faulting application start time: 0x0x1D8ED415056357AFaulting application path: C:\...\MED-100WIN-CD-460_9-0-0-0_Win64\setup.exeFaulting module path: C:\...\MED-100WIN-CD-460_9-0-0-0_Win64\pim\x86e_win64\baselibmt.dllReport Id: 6a270cba-6530-41d2-b155-f1afeba02613Faulting package full name: Faulting package-relative application ID: Following another post's instructions (Solved: running setup.exe does nothing - Creo 8.0 - PTC Community) for Creo 8.0, I have disabled hypervisor. The issue still persists.  I attempted to install it within a Windows 10 Pro H

I have an error that says I have the max. licence requests available for the licence type. I don't have CREO logged in anywhere though. The licence key that I used is BK900908EDSTUDENTEDUNI. I wondered how you reinstate it. Thanks