PTC Education

I am an university student and I bought Mathcad (SON - 3487781). I am not able to download the software through the link provided in my 'Software/eLearning Order Fulfillment Letter'. Please help me.Ashwin Bala

Hi can someone convert this into a PDF file please? 

I am attempting to install Creo 9 on my Windows 11 Pro 64bit (i7-10875H) laptop.Running setup.exe (version 37.0.2022.72) as admin fails to run. Event viewer states:Faulting application name: setup.exe_Creo, version: 37.0.2022.72, time stamp: 0x62555a35Faulting module name: baselibmt.dll, version: 37.0.2022.72, time stamp: 0x624c4cccException code: 0xc0000005Fault offset: 0x0000000000018a9aFaulting process id: 0x0x2C40Faulting application start time: 0x0x1D8ED415056357AFaulting application path: C:\...\MED-100WIN-CD-460_9-0-0-0_Win64\setup.exeFaulting module path: C:\...\MED-100WIN-CD-460_9-0-0-0_Win64\pim\x86e_win64\baselibmt.dllReport Id: 6a270cba-6530-41d2-b155-f1afeba02613Faulting package full name: Faulting package-relative application ID: Following another post's instructions (Solved: running setup.exe does nothing - Creo 8.0 - PTC Community) for Creo 8.0, I have disabled hypervisor. The issue still persists.  I attempted to install it within a Windows 10 Pro H

I have an error that says I have the max. licence requests available for the licence type. I don't have CREO logged in anywhere though. The licence key that I used is BK900908EDSTUDENTEDUNI. I wondered how you reinstate it. Thanks

I got the below error when i'm trying to use creo appsI already used the below product codeBK400407EDSTUDENTUNICLplease check the attachments 

Hello OS Windows 11 Creo 9 or Creo 11I have the following problem I get a license from PTC. after the restart the license does not work anymore: “Wrong Host-ID” The function rendom MAC is actually deactivated.I cannot find the Mac that is displayed in reconfigure with Ipconfig / all.Several attempts in the same after restart wrong host-id.

Hi, I have been instructed by my professors, of HTL Wels, to ask you if I could possibly get a new license for MathCAD. I have a new laptop and I used the license on the old one and therefore cannot use it again. Please help me.

Gentlemen:Good afternoon, what I want to do is the following:I have purchased a Mathcad student license and have installed it correctly on an old computer and with its respective ID. (Order number 942102489, student)The license is valid for 1 year from September 9, 2024.Now I want to install my license on another new computer that I have purchased with another ID. I would like you to please help me to carry out this action.If I must uninstall Mathcad on the old computer, let me know, but please help me so that I can continue with my calculations for the master's degree that I have been developing for my thesis.Since I cannot create an email in PTC, because I do not have a customer number, then it would be convenient, I think, for you to send me an installation email again to this ID from where I write to you so that the management is efficient; and only use Mathcad on the new ID. Thank you very much for helping me, I look forward to your prompt response.   Translated by the modera

Hi, Im a college student and our university is upgrading from creo 7 to creo 11 so I also tried to upgrade on my personal Laptop. I then tried to install the licensing via the code BK700908EDSTUDENTEDUNI but it didnt work and said, that I had reached the maximum limit for license requests. I thought that maybe I need a new license or at least a new code so i google a bit and found this code BE100908EDSTUDENTEDK12. This code worked and I can also open parts with it. So my question is, if there is any difference between the K12 and UNI Version of Creo or if it is just the same. Also if there is a difference where i could find the right code for the UNI Version. Thanks in Advance Niklas

Un saludo miembros de la comunidad, la pregunta es como puedo acumular los datos de una columna como se muestra en el gráfico. Gracias por la atención. 

Just 2 and a half hours ago I started downloading the Creo 11 student version and had network issues. When I tried to continue the download after restarting the wifi, it cancelled, and now when I returned to the site to reinitiate the download it didnt load it up again. I tried re-entering my credentials and it got me no where. I still have my download link and it isnt starting the download. Please help me.

Hi, I'm starting the Windchill Technical Essentials course. One of its instructions is to "Create a Windchillvirtual environment from a template". When I sign into PTC Cloud Portal, there is no Template Library in the sidebar menu, so I'm unable to create an environment:The browser console has errors: Any suggestions? 

I have an educational edition Creo 11 when I trying to  make a live simulation I can't and I got this massage , any help?   

Hello,  I would like to buy  Creo 11 University Student Edition Premium License for students for personal learning. Should I be enrolled on a course to buy it, or is it impossible? Which course should I be enrolled in to use it?   

Hello,I have a problem with my PTC creo licence. I am a student and I bought the licence from the university page but I put my personal email instead of my student one, and also I bought the PTC Creo 10 licence, instead of the Creo 11. Now I can't have the PTC Creo with my student license, it's only a testing version, so there aren't some tools I need for my university homework.Thank you,Shalu.

I downloaded the University Student version of CREO Parametrics, but it seams it doesn't allow the "Simulation Live" option, wich is the tool am most interested in trying.

I downloaded CREO 11.0 after making an education account but I can't find the actual licence file it is asking for at the start of the installation page? I also clicked on the don't have a licence box and I couldn't upgrade my account either, Please see screen shot attachment, Any help on how to find a student licence file would be appreciated, Thanks Jason 

not getting link of installation after submitting student details

After purchasing the student license and attempting to enter the license key to enable the product, I receive an error message below after some time, with no explanation provided. I have checked that my IP address is correct and ensured that it is not an issue with the antivirus. I even restored my PC to factory settings to see if the problem was on my side, but the issue persists. For this reason, I request a response or a solution to resolve this. Thank you and good day. 

Hello All, I was trying to reach out to PTC, as i want to establish Center of Excellence in our college in India for CAD Design [Creo] and PLM [Windchill]. But unfortunately, I get the meeting scheduled with person based out of Europe or outside country.So they decline the meeting saying " I have to get the contact who is from India " and they provided the contact email ID wherein there is no response as such to my email requests.Can anyone help me with the proper contact, where i can start discussion in establishing the center of excellence in our college in India. Thanks, 

The  version is CREO 10.0.0 student edition, and I can't find any setting or option that can change language.It is now in Chinese version, but I want to change it to English version.I found all the available information, but still can't change it. 

Why do we use CAD?  The most likely response to this questions is to make things. So, how do we make the link between the Creo model and the manufacturing tools?  There are two types of output commonly used in schools, 2D profiles are exported as DXF files to drive laser cutters, knife cutters and CNC engravers.  3D shapes are exported as Stereolithography (STL) files and exported to drive 3D printers and CNC machines.This short guide shows how to export files in DXF and STL format from Creo.For schools, colleges and universities teaching engineering courses, PTC provides Creo with full NC capability.

Is it possible to download a different monthly version as a student? My university uses 9.0.8

I downloaded the trial version of Mathcad Expess Prime. It was written on the site that the full version of the application would be available for a month, but when I downloaded it, many functions ended up being blocked. Please tell me am I downloading something wrong or is this the only version available?

Have downloaded Creo 11 for my son, installation wizard asks for a sales order number or product code? Help icon below the setup wizard takes us to a link to log in with our PTC userid and login where we are told Access Denied - Insufficient PrivilegesYou are currently setup with a Basic PTC.com Account that does not provide access to this area of eSupport. This means that you may have an active PTC Global Support agreement however you have not yet Upgraded your Account to reflect your Support entitlements. To access this area please Upgrade your account." How does one go about gaining the free access for a student? can't seem to get a license? Son is K12.