PTC Education

Hey,    I looked at the troubleshoot for this error but I do not have the email to save the license file with the ".txt" extension. I also tried using "ipconfig / all" and it resulted in this:   Windows IP Configuration   Host Name . . . . . . . . . . . . : MSIPrimary Dns Suffix . . . . . . . :Node Type . . . . . . . . . . . . : HybridIP Routing Enabled. . . . . . . . : NoWINS Proxy Enabled. . . . . . . . : NoDNS Suffix Search List. . . . . . : hsd1.md.comcast.net   Ethernet adapter Ethernet:   Media State . . . . . . . . . . . : Media disconnectedConnection-specific DNS Suffix . :Description . . . . . . . . . . . : Realtek PCIe GbE Family ControllerPhysical Address. . . . . . . . . : D8-BB-C1-23-6C-02DHCP Enabled. . . . . . . . . . . : YesAutoconfiguration Enabled . . . . : Yes   Wireless LAN adapter Local Area Connection* 1:   Media State . . . . . . . . . . . : Media disconnectedConnection-specific DNS Suffix . :Description . . . . . . . . . .

Hello,I was using PTC Creo 6.x last for the last year and a half at uni but today when I tried to do some work, the licence had expired. I tried to renew it but the process failed. So I uninstalled Creo 6.x and deleted the C:\ProgramData\PTC\Licensing directory. I then downloaded the PTC Creo 8.0 zip file and went about installing the new version. I am following the instructions in the Quick Installation Guide.When I get to the point where I enter the supplied product code under Node Locked Licence Generation and select Install Licensing, the installation program gets stuck at Processing... indefinitely.I have tried backing out of the installation process, rebooting my PC and trying again but get the same result.   Is anyone able to assist?   Regards, Keir

i am a student finding a free access to get the creo 

Hi All, Have just installed Creo 8.0, but when I load up the render window, it comes up as a small square in the centre of the screen. Creo 7.0 works fine and no issues. 

Hi everyone,  I've recently downloaded the Educational edition of Creo 7.0 in order to attend mechanical design classes in my collage. During the installation I had the Ansys Simulation product available so I checked the box and installed it as the rest of the apps and extensions.  The thing is that today I wanted to use the Ansys extension and an error message appeared telling me that the license can't be obtained and that I should contact with a commercial agent.  Has anyone experienced the same issue? Is this because the Ansys Simulation extension is not available for the Educational license?  All aswers will be welcomed. Thank you in advance.  Arnau

Anyone having trouble motivating their team to use Windchill?I'm putting documents up and asking mentors and students to look at them so we will already have familiarity with the system once build season starts. However, very few people are actually doing it. If we wait until build to learn this, it will be too late. Any advice?

I am a student, I want to download creo illustrate student version. but I am unable to use the creo illustrate with this BK700908EDSTUDENTEDUNI can anyone please help me 

Is it possible to use creo students version inside college and classrooms. 

Hello,   Did you know that Creo 6.0 includes a Creo Illustrate license? Student free editions include the Essentials edition of Illustrate that allows you to create awesome animations and sequences that can be used in Vuforia Studio, as seen in First Robotics competitions. Here is how to install and license Creo Illustrate: http://apps.ptc.com/schools/references/install_creo6_illustrate_student.pdf   Enjoy Creo Illustrate 6.0!

I have Creo Parametric 7.0.2 Educational version on Win10 with Visual Studio 2019 (16.10.3). I wanted to try VB API and have set-up everything as per vbug - I have registered the COM and the PRO_COMM_MSG_EXE is set as system-level variable to a working path.    When loading VB examples from the installation folder I found that I had to remove pfcls from references and add a fresh reference as per vbug to "Creo Parametric Type Library for Creo Parametric". This new reference was bound as pfc (Interop.pfc in object browser). I changed few imports in the vb examples to replace pfcls with the new reference pfc.   Everything looked well apart from - IpfcAsyncConnection, CCpfcAsyncConnection or anything with word Async is just not included in the COM above. I tried searching for connection method in case AsyncConnection got deprecated but no luck.   Where have IpfcAsyncConnection and related objects gone? Why is it not in the COM?? Do I need a different com or i

While working in the annotations tab, none of my annotations are displayed in the model space. I've added driving dimensions via the "show annotations" feature, but after I add and deselect them, they disappear. They are displayed on the left hand side under detail tree, and show up when I select them there, but I cannot select them in the model space. Also, I was able to attach a datum feature symbol to the dimensions, but they again disappear after I complete this task. I've watched how-to videos on these procedures and the dimensions remain after adding them. The instructor is able to select and drag the dimensions to orient them as they please. This is preventing me from adding feature control frames to the dimensions in the model itself. I've attached a screenshot showing what I'm experiencing. 

I am now moving on to trying to understand post-processing, and it appears the included documentation is very poor. There is very little explanation of what is being chosen in the machine tool setup dialog when typing a "PP Name" and selecting a number. Here is the complete documentation:Post Processor OptionsPP Name—The name of the default post-processor associated with the machine. Type the name in the text box. ID—The post-processor ID.The Reset button lets you change the post-processor name and ID back to the default values.Um, it'd be useful to know a little more of what I am supposed to be doing, but searching the help system for "uncx01" or "post processor list" doesn't turn up anything useful.I decided to search the Pro-E program directory for anything with this name, and it turns up a bunch of files in "C:\Program Files\ProENGINEER Schools Edition\i486_nt"The PP name and number apparently refers to one of these files. Except it also appears there is no documentation in the hel

I can find the stereoscopic configuration in the option menu, however, not in the bar menu, and unable to enable it! The Solution  described here wont work: Stereoscopic 3D output - PTC Community I have a quadro card stereo setup and other stereo applications works eg. catia v5.

Need license for Creo trial version urgently

Hello,   my name is Elias from Germany.  I installed Creo 7 correctly and I’m happy with it. The next days, I would like to do my master’s degree with Creo 7 Generative-Design. Unfortunately, it's not in the student license included. Is there any option to use the latest version of Simulate and Generative-Design for free or as a low budget student license or something like that? Did I do something wrong with installation? Thanks in advance for help!   Regards Elias

Hi,I am mentoring team 3316 in Tel Aviv Israel. I started to teach them the basics of CAD design and found that i am spending a lot of time preparing the presentation for the class.does anyone know a good available source that i can get pdf tutorials or presentations of the main subjects (part modeling - features etc, assembly, drawing)? I have instructed them to use the ptc university pslm but i want to cover some topics in depth in class.Thanks Itzik

I've downloaded Creo 7.0 but I just have a license key for 5.0 but it seems that there is a free license for students for the 7.0 version as well how do I get it? I can't find it anywhere or I have to download the whole package again.

Creo Trial Installation We have created this technical tip to help Creo Trial users Install software on own. This is a one stop shop for Creo Trial software users to get information ranging from  - Software Download, Installation, Licensing, Error's Troubleshooting to FAQ's related to the product.  This is just a start - We'll keep enhancing this page, as we tend to capture issues or when community members share their findings.                        Creo Trial Installation How to Install Creo Parametric Trial 8.0 Creo Trial Download Unable to download Creo Parametric Trial, due to Error 404  Unable to download Creo Parametric Trial software, getting an error "Improper access" Launch Creo Trial Session Unable to launch Creo Trial from the PTC Creo Player Icon Unable to Install Creo using Creo Trial Player Installer Creo Trial 8.0 Player stops paging at certain Percentage Creo

Issue: How to Access PTC Technical Support for Issues Related to Creo Trial Installation & Licensing.   Cause: Issues related to Creo Trial Installation is now being supported through PTC Assisted Community Support   Solution: Creo Trial related Installation issues are now  supported through PTC Community. For Creo Trial Issue Logger refer url :- https://support.ptc.com/apps/cs_loggers/issue/auth/ssl/log?originFrom=creo_trial Important : Users need to first register for a #Basic Account, than only they'll be able to use the Creo Issue logger. Refer image below :            

Creo Parametric Trial - FAQ's   How many times does one user can opt for Creo Trial? /Limitation for Creo Trial usage per user/system Host ID Host Id and the email ID gets registered on the PTC database hence, User can access Creo Trial only once per system. Is it possible to open Creo Trial data/files in Creo Parametric commercial version? No, commercial version files like Assemblies and Parts will not be compatible with the tryout version, and vice versa. It was designed only for demonstration and practice purpose Does Creo trial always takes the latest version to install?  Yes, Creo Trail is always installed with the latest release of Creo Parametric Is it possible to install previous version of Creo Trial? It is not possible to install any previous version as Trial on the system. How to extend the trial period more than 30 days The trial period is valid only for 30 days. If it needs to be extended, please contact our Sales team. How many sessions of Creo can be

Issue: Unable to download Creo Parametric Trial, due to 404 Error   Reasons/Causes: - Link or url is broken. There are some additional characters added to the copied link Solutions: - Post the query on PTC community Contact sales team at Sales team

Issue: Unable to download Creo Parametric Trial software, getting an error "Improper access"   Reasons/Causes: - Browser cache and cookies restricting the Creo Parametric Trial download Solutions: Solution1 To delete the browser cache and cookies within Internet Explorer refer here To delete the browser cache and cookies within Mozilla Firefox refer here To delete the browser cache and cookies within Google Chrome refer below steps Open Google Chrome > At the top right click More Tools and Clear browsing data At the top, choose a time range. To delete everything, select All time. Next to "Cookies and other site data" and "Cached images and files," check the Boxes. Click Clear data.     Solution 2: - Use a different web browser to download.           

Issue: "Error:  -110 The system cannot open the device or file specified" while installing Creo Trial version    Reasons/Causes: - The Installation “PTC Creo Parametric 8.0.0.0 Trial CloudPlay.exe” file does not exist. Antivirus software is preventing the file from being installed.   Solutions: - Disable any security software on your computer and run the installer again as administrator (Refer below Image)    Clear out the temp files from the system navigating to below location C:\Users\ (User Profile) \AppData\Local\Temp Download the installation file PTC Creo Parametric 8.0.0.0 Trial CloudPlay.exe again and Run as Administrator

Issue: Error - "An Error has occurred in the script on this page” after launching Creo Trial Player     Reasons/Causes: - Homepage linked to an invalid URL Creo Config.pro option web_browser_homepage is set to specific web page that results in script errors while rendering the page Solutions: - To address this problem, user needs to set : Config.pro option web_browser_homepage is set to specific web page that results in script errors while rendering the page Set config.pro option windows_browser_type to chromium browser Set configuration option web_browser_homepage to about: blank   How to Set / Modify Creo Options, please follow below two options outlaying the process to make these changes:   Option 1:- To set config option Launch Creo Parametric  #File > #Options         #Options > #Configuration Editor Add the config options as mentioned above (e.g. web_browser_homepage to about: blank)

Issues: User encounters error "Error “Your session is invalid or has expired” when Launching Creo Trial Player      Reasons/Causes: - This issue is encountered when Multiple sessions have been launched for Creo Parametric Trial Solution: Open Task Manager Right-click the Windows taskbar and select “Task Manager”     Or Search in windows i.e. type in “Task Manager” and  open it. Select Processes tab and confirm multiple session have been launched Right click on Creo 8.0.0.0 from PTC and select End Task     Relaunch Creo Parametric 8 trial version