PTC Education

When I try to instal Creo 10.0.0.0 parametric with the student licence, i followed the file install_creo10_unistudent_standard.pdf to run it and to setup. I've downloaded every part of creo (parametric, simulate toolkit and so on...) and when it is done, it freezes, i can open it.The licence is in the text's file, and the source for reach it during the setup is according to it.I have shown it to a man who setup it often and he do not know neither.Can you help me pls ?

Dear PTC-Community, I have the problem that when I use the license, which I got from my uni professor I get error message. But I already had the programm before and it worked with out any problems. I had to switch my C driver so I had to reinstall everything and now it doesnt work anymore. Does anybody know how to solve this issue, because I willneed it in a few days so I can finish my project.

Hello, Is there a way to hide or turn off visible edges in section view, when rotating models around?  When turning away from the cut side, the edges of the part(s) are still visible, and this can be very annoying.  Please see example image attached.  I have already tried going through all settings and Config editor, and cant find anything relating to this. Thank You!

    Dear Creo Support Team, My name is Minh, a student at Ho Chi Minh City University of Technology and Education (HCMUTE). While working on a design project using Creo, I encountered a technical issue and would appreciate your assistance. Specifically, I need to create an inclined pipe that passes through a selected plane (highlighted in green in the attached image). I have already created auxiliary planes and sketched the flanges and the initial pipe segment. However, I'm unsure how to correctly construct the inclined pipe so that it intersects the plane as required. I would be grateful if you could provide guidance on the correct steps or which tools (such as Sweep, Extrude along a trajectory, Datum Plane, etc.) I should use in this case. Thank you very much for your support. Sincerely,Minh  

I have a Dell Xps 15 9530 13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz, RAM 32,0 GB, NVIDIA GEFORCE RTX 4070 with driver studio, windows 11 Pro. Here is the image of the problem:

Hi, When I go to the Live Simulation tab in Creo, I'm prompted to check the Floating Licenses in the File>Options menu, because the "license request failed." Is this feature included with the version I'm using? EDIT: After writing the message, I see I got an email titled "PTC License Pack". How do I use the file? When opening it with Creo, I get an error. Thanks,Max

I am trying to download the free trial of Mathcad Prime 11 before purchasing it, however, after many attempts to retrieve a download link from you guys. I have failed to get anything in my email or spam box

Hi,I'm experiencing an issue while trying to install Creo 7.0.8 on my machine. When I run setup.exe as an administrator, nothing launches — no installer window or error message appears.Interestingly, I was able to install Creo 11 without any issues, but my professor requires us to use Creo 7 for the course.I’ve already reviewed and followed the suggested steps in the following PTC Community threads:CREO 7 Installation on Windows 11PTC Creo 7 setup.exe not runningI’ve also consulted with classmates and others familiar with Creo, but haven’t found a working solution yet. Do you have any up-to-date advice or workaround that might help resolve this issue?Thank you in advance for your support.

Hello, is the framework feature no longer available in the student version? Last year, I was still able to use this functionality and successfully completed several projects with it. Now, after creating a sketch within an assembly and selecting a profile, I receive an error message indicating that this feature is restricted to the commercial version. Furthermore, I am no longer able to open the projects I previously created using this function, and shortly after attempting to do so, Creo crashes.I would be grateful for any assistance or information regarding this issue.

I am a student using Creo. I lost my license/product code email and I’d like to request it again. I have already registered but deleted the original email.

Hi. I already had Creo Parametric 11 on my PC, but the license that I had expired. So I tried to get a new license to be able to continue using this app. I followed the manual for the Creo installation but get this error when trying to open Creo:License request failed for feature. Requesting CREOPMA_Student6...C:\\ProgramData\PTC\Licensing\BK110908EDSTUDENTEDUNI_license.dat: (-1). Cannot find license file.Requesting PROE_Educ_1...-15: Cannot connect to license server.Run ptcstatus.bat for server status. Can somebody please help? I need to sort this out today. I tried doing all the steps again but now I can't even install my license, it gives me an error. Thanks to anybody that can help

Hello;I am getting an error like the one below on the Myptc website. I am using the student version, I would be glad if you could help. Access Denied - Insufficient Privileges

Hi, I'm Alesssandro Luison my Creo 9.0 student license is about to expire in 2 days.When I start up Creo on my desktop, I am offered the possibility to renew my license.When I enter my username and password, I get the message "customer not verified", and there it stops. Can you please advise me what to do? Actually i use Creo for my study.Best regards Alessandro (Italy)  

How long is the PTC Creo Student edition valid for students?Thank you!

Hi! I'm spending hours to try to change the language of my PTC Creo, but without success. I already chose to add the language german in the Installation window, and what I read everywhere is to add a specific line in a PSF file, however there is no PSF file on my computer ; the Folder bin, which took a lot of efforts to find, has no file (just another Foldder wtih XML files).Can I add a psf file? How? Can somebody help me please to change the language from French to German

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When I click the installation icon that shows the Error' . I installation student versions.

Hello,I tried to measure the entire surface area of the body. How do I handle the error message “This measurement cannot be performed on that reference set.”? Could you share some of your wisdom with me?

Creo 11.0 Ich arbeite seit fast 30 Jahren mit Creo - ehemals Pro/E. Anfangs war das Programm ganz in Ordnung, aber im Laufe der Zeit hat sich das alles immer mehr gegen den Benutzer gewandt. Jede neue Version verschlechterte das Bedienererlebnis. Ich hab aufgehört zu zählen, wie oft dieses PROGRAMM meine Konstruktionen zerschossen hat und ich von vorne beginnen musste. Heute wieder. Und zwar das letzte mal. Ich werde, nachdem ich diesen Post losgeschickt habe, das Programm und alle seine Komponenten vom meinem Rechner löschen und niemals wieder installieren. Ich werde mir etwas anderes suchen, es gibt ja inzwischen mehrere gute Alternativen, wenn man den Foren glaubt. Allen denjenigen, die weiterhin sich diesen Schwachsinn antun wollen, wünsche ich viel Glück auf der Suche nach einem guten Therapeuten. PTC sollte vielleicht Texteditoren oder sowas entwickeln. Viel Glück allen da draussen...

Hello,  I am a student from University of mechanical enginering in Ljubljana, Slovenia and I was trying to instal student version of Creo 9.0. Everything went through, but then the problem occures at starting the program because when I start the program, when programs menu open, a message with alert pop up, which is added in attachemnt. If anyone know what do I need to do to make it start working please hit me up. 

Hi,   I have installed the PTC Creo late February. Now, when I try to use it I get the message shown in the picture below:   What is wrong? I do not get it. It looks like the PTC license has been cut.........   Any thoughts?   Thank you!

I sign up for the educational Creo 11 but I didn't get my email with my university licence.   thank you!   jana

Whenever I attempt to open Render Studio, the program will stop responding. I am only having issues with a particular part. Any other part has worked fine. What can I do to fix this? I have to submit renders of this part for a project. I tried to leave the window open for 20+ minutes but it never loaded into render studio.Using Creo Parametric 11.0.0.0I am trying to upload the part, but it says that file type .1 is not allowed. What am I doing wrong? In file explorer, it just shows as .prt.Thanks!

Hello;I am getting an error like the one below on the Myptc website. I am using the student version, I would be glad if you could help.Good WorkBest regardsAccess Denied - Insufficient PrivilegesYou are currently setup with a Basic PTC.com Account that does not provide access to this area of eSupport. This means that you may have an active PTC Global Support agreement however you have not yet Upgraded your Account to reflect your Support entitlements. To access this area please Upgrade Your Account.Note: You will need your Customer Number and either a Service Contract Number (SCN), Sales Order Number (SON) or Site Number in order to upgrade your account. This information is available in the Software Order Fulfillment email you received when the software was purchased. If you cannot locate this information, or would like more information around our Support Packages, please contact your company Administrator or a PTC Global Support Representative.

I need a educational license for mathcad