SLM (Service)

Date and Time: Oct 1, 2025, 09:00 AM in Eastern Time (US and Canada)Note: This is part of our quarterly series. The next meeting is scheduled for January 14, 2026. Agenda: Warm Welcome from Christian Zimmerman, from DatacopySimon Taylor, from PTC Arbortext, will update us on Roadmap and Vision for ALD and new Web Services. This will include product demonstrations (90 Minutes)Datacopy will lead us on an Output and Formatting Discussion focused on Delivery with Arbortext Content Delivery with customer examples (45 minutes)Liz Fraley, from Single Sourcing, will lead a Discussion – How to Organize your Stylesheets with Techinfo (45 Minutes) Please Join Us via Zoom Registration Link May 2025 Recording Link - “Demanding XML Publishing Requirements - Solve it Easy, Fast and Automated with PTC Arbortext”

Hi Team, I came across one issue in WC 13 and APE 8.3 where non latest arbortext dynamic document content is being used while publishing of latest dynamic document. The used content while publishing latest document is the last manually checked in content by user and later document is getting iterated through automated publishing.Any suggestion where this could be due to windchill configuration issue or from APE side?

I have a text inside a definition, when this text is a large text, I am unable to shift the content to the left margin is equal to the starting line.  Inside PTC Arbortext Styler, setting indent has no effect or the undesired result.I have attached a screenshot, you'll see "filling] of the act", that is the portion I want to show flush to "file" the previous line, in fact any long content should not be shifted to the left that way.   Thanks.

Hello, SVG file displayed wrong in the PDF generated by Arbortext publishing engine 8.0.0i open the SVG file with the browser and the SVG is correct. but... when i composes the PDF file with the same SVG file, a lot of information that appears in the SVG,  <text> that is not displayed in the browser, IS DISPLAYED IN THE PDF GENERATED BY APE !!!! help!!!!!! 😞attached a screenshot where you can see on the left side the svg displayed in the PDF and in the right side the SVG opened by Chrome .... 😞any idea? thanks a lot! 

I have 200+ topics that were created before we added 3 new metadata fields. Is there a way to batch update Metadata fields in topics?  We use Windchill as our CMS. This would be done using Arbortext.

Download here: https://support.ptc.com/appserver/auth/it/esd/index.jsp Documentation can be found here: https://www.ptc.com/en/support/refdoc    Bryon  

We are currently displaying 3D images in ACD 7.2. I understand that in ACD, users can rotate the 3D image using the middle button of a mouse.However, when our users work outside, they often only bring a laptop and do not use an external mouse.In such cases, we would like to request the addition of operation patterns that allow users to rotate the 3D image even without an external mouse. If that is difficult to implement, we would appreciate it if you could add more orientation patterns as an alternative to the rotation function.Specifically, we would be grateful if you could add more isometric view patterns in addition to the existing ISO1 and ISO2 angles.

Good Morning, I am using PTC Arbortext Layout Developer 12.3.1.0.There is a strange problem in the pdf created via pdf output within ALD.The text of a paragraph, of a line and of a word too is split into pieces. Therefore it is not possible to select and to comment words or characters precisely any more, within Adobe Acrobat. Other pdf-viewers, like XChange (Tracker), are just fine. The pdf from the datecode before, 12.3.0, was shown properly in Acrobat. Any suggestions? Besides recommending non-Adobe-software to my customers? Best wishes Jean

I am authoring a maintenance manual using PTC Arbortext Editor with Styler, Release 8.1.1.0. I have my stylesheet set up to automatically populate an 'intentionally left blank' page if a section or chapter ends on an odd page number. This function is working correctly for all the section/chapter breaks in my document, but is not inserting a final blank page at the end, resulting in an odd page count. This happens regardless of which topic I put at the end of my document. Thoughts?

Good morning,it is heavy task to shift our structured data into the restrictions of pdf/UA.With the simple blue code most of it could be achieved by<?pdftagstart "H1">Heading 1<?pdftagend "H1"> <?pdftagstart "P">Text Ceterum censeo<?pdftagend "P"> <?pdftagstart "P">Text Ceterum censeo<?pdftagend "P"> <?pdftagstart "P">Text Ceterum censeo<?pdftagend "P"> Even Artifact could be tagged easily. Having Footnotes or even Endnotes is where the creation of pdf (ALD 12.3.1.0) get disrupted. There could be different ways of tranfering text from a visual layer, like pdf was intitially, to the structured demands, which are imposed on us via pdf/UA.My favourite would be to shift the tag of the Footnote (and even the Endnote) straight behind the Footnote-Reference in the structured text. But how?by tags, like <Note> (and Reference),by <alttext> (or any kind of form) orby assets (in a subfolder with the plain footnotes

 Currently we use JT files from Solid Edge to get models into IsoDraw. Our company is looking at switching to Solid Works. Any one use a JT adapter with Solid Works, It does not seem to have a convertor available with it. It does do Step files but those are huge in size.   Looking for suggestions.   Bryon

Hello, What 3D file formats can Isodraw CADPROCESS import?Can Isodraw CADPROCESS import native Inventor files (.iam, .ipt)? Kind regardsDavid

I've imported an illustration of three sheets into Arbortext Editor. How do I get the title to appear on each sheet, with the suffix "Sheet 1 of 3" etc? Currently the title appears on all three sheets, but if I add "Sheet 1 of 3", that's what appears on all three illustrations.

<Record date="Wed Jul 2 12:34:12 2025" millis="1751474052" msgid="A28105" severity="warning" suppress="0"><Level>WARNING</Level><Heading>C:\xml_environment\Doctypes\axdocbook\axdocbook.fos</Heading><Message linkname="FOSI Editor" command="_showids::sx_edit_oid(41,'(1298,1,41)',0,1)"><rsrcdesc | {recto,verso,blank}pg {dflt}layoutconfig> refers to an entity "uniform" (Public ID="-//ArborText//NONSGML ATI Layout config. uniform//EN", System ID="", Type="NDATA", Notation="lcf") which could not be resolved to a valid path. A catalog entry for this entity may be missing or the entity declaration may be incorrect. Expect default behavior for this entity reference.</Message>I have searched through our files for an entity "uniform" and cannot find any reference.  Appreciate some troubleshooting help here.

Hello everyone, PDF/UA (in ALD) is a very complex theme as it is a ISO Standard which allows "some" Document structures but "not everything". PDF/X or PDF/A never has such limitations. To find here a way is hard enough. Some of the templates evolve over years with several techniques.There is then a mix of Showstrings, Script, Perl, JavaScript and PI's - or everything which works in the last 20 years. This causes new problems. For example, a <?> disrupt the tagging structure for a PDF/UA.At the end you cannot find a way to a PDF/UA as you never know where the Problems come from.To solve one Problem, the idea was that PTC offer some Samples.Basics (Documentation and Test)1. There is a good Documentation ... Tagged PDF Best Practice Guide: Syntax - For developers implementing ISO 14289-1 (PDF/UA) - see "pdfa.org"2. And a good test Tool (PAC2024) to evaluate the results in 3 quality levels. I think it works for everyone if the Sample is PDF/UA Compatible. The other both Level "W

Product: Arbortext Editor 8.2.2.1 I using window_create() to create an 'edit' window to contain a loaded document. If I just call it with the class parameter of 'edit', I end up with a bare-bones window, no menubar, toolbars, etc.  Looking at what is available for the flags parameter, I can find no option to tell  Editor to just give a window like the one that comes up when launching Editor from the Windows Start menu, or via File->Open. Is there a simple way to obtain the appropriate bitmask for window_create() that represents the defaults?

I am creating an Owner's Manual in Arbortext using DITA2.0 for one of our products.  It is in 5.5" x 8.5" format.  When I try to get the cover to do a full bleed (blue background), I get the KEEP too large - made empty column/frame error, and it stops publishing at the cover.  The document is approximately 100 pages.  I have looked high and low for information on how best to troubleshoot this and am coming up empty handed.Any assistance or advice is greatly appreciated. Arbortext Editor/Styler v 8.2.2.1 Thanks,John

Hello,We installed Arbortext Editor/Styler/Print Composer in a VPN that uses Citrix. Our IT/Helpdesk tech wants to know the port/protocol used to validate floating licenses. Does anyone here have that information and can provide it please?Thank you for any help that can be provided!

I need to modify a batch .xsl style sheets provided to us and add information to the footer and other miscellaneous things. We have Arbortext editor and styler.  How can I bring in and modify the .xsl style sheets?

Hi everyone. Our IsoDraw 7.3 is still connected to Windchill, but after the 12.1.2.0 upgrade, a lot of macros don't work. Checking in and out works fine. Curious if anyone has ran into this error. I downloaded 7.4, but not sure what the next steps would or if that's even part of the solution.

Product: Arbortext Editor 8.2.2.1 I am working on an application that interacts with Editor, mainly the ability to tell editor to open specific documents and to specific locations in those documents. I have encountered a major annoyance when Editor is started via Windows Start menu and when Editor started by my application.  When Editor is started by my application, and I instruct it to open a document, the View -> No Tags option is enabled.  But if Editor was initially started via Windows Start, documents are opened with View -> Full Tags enabled.  If I manually change a No-Tags window to Full-Tags, any subsequent document my application opens is showing Full Tags. I am at a loss on why this happens.  Is there some Editor voodoo that occurs when it is started from Windows Start vs from another application.  When my application starts Editor, I give it no additional start parameters, just vanilla editor.exe. One thing I have

   Dear Valued PTC Customer,  We are pleased to share some important updates from the Arbortext Product Management team.  First and foremost, we celebrate the retirement of Patti Lutsky, whose exceptional 28-year career at PTC has been defined by technical excellence, leadership, and a strong commitment to our customers. Patti has made lasting contributions to the evolution of Arbortext and its integration into the broader PTC ecosystem. We are sincerely grateful for her service and wish her the very best in her retirement.     With Patti’s retirement, we are excited to announce updates to the Arbortext Product Management leadership team:  Gil Shroitman – Brings over two decades of experience in IT, including 15 years in product management at PTC with a focus on Arbortext, Windchill, and SLM. He assumed the role of Director of the Arbortext Product Management team in December 2023, succeeding Patti. Brent Kelly

What version of JAVA is needed to run version 8.2?

Product: PTC Arbortext Editor 8.2.2.1 The documentation for the session_add_callback and how the 'quit' callback function is invoked is confusing with regard to how the quit code is documented.  I need the ability to do some proper cleanup with Arbortext process is closing, but not sure how to reliable do this with a quit callback. The code that is passed to the quit callback is 0, 1, 2, but some testing has shown that when called with a '0', the application may not fully exit if the user decides to cancel the quit (e.g. has unsaved edits).  For example, the following scenario happens:I select Exit from the File menu while there is unsaved changes.My callback is called with code equal to 0.  Since I do not know if the application is truly exiting, I have the callback do nothing.The Arbortext then pops up the do-you-want-to-save changes dialog.I cancel the dialog, so the application is still running.I choose exit again.Unsaved-changes dialog pops up again (my ca

How to enable PDF/UA compliance when we export PDF using ALD 12.3?