System Administration

Hello,I'm trying to install the Spekan Purge Tool, but it's asking for a password to install it, I followed this link https://community.ptc.com/t5/System-Administration/Spekan-Purge-Tool/td-p/415298/page/2Still nothing.

Hello. Our CREO License recently changed. Current Situation is using Floating License and LMGRD. Old Creo Licenses (Foundation, Parametric, etc.) changed  CREO Essentials.  So, I have to change LMGRD's License Pack.  When I Change Creo License Pack, do I need to reconfigure CREO on all designer PCs?

I get frustrated when I enter an mapkey incorrectly (either by typing something wrong or having typed a random letter some time before typing the mapkey I intended), wait for the expected action not to happen, then look down to the status bar to look at the mapkey string that I actually typed (which may have disappeared by then), and then have to hit backspace or enter to start over / clean up the mapkey. I would love to force the typed letters to match existing mapkeys in session and timeout after a few seconds. If a mapkey string didn't match an existing mapkey in session, or a few seconds after a letter was typed without completing an existing mapkey in session, the typed letters entry / input string would clear (as if "Enter" was typed). Is there a setting that will prevent typing an incorrect or nonexistent mapkey? Is there a setting that will clear the mapkey entry after a certain timeout period? Alternatively is there a way for a script to read what the current en

I just installed Creo 10.0.5.0 (from 8.0.10.0 and 9.0.9.0) and am noticing that on each launch Windchill is offline unless I manually go to Server Management and uncheck the "Offline" box.  All of the settings from 8.0.10.0 and 9.0.9.0 are unchanged and neither one of those versions had that issue.  What do I need to do to have it start with Windchill online?

Hi,I have an issue with Creo Simulate. Whenever I try to run the analysis, the fatal error appears and Creo shuts down. Below is the error massage from traceback.log file. My graphic card is Nvidia Quadro RTX 4000. Modelling and Creo Flow application work fine. The problem is only with Creo Simulate. Does anyone know the solution?Here are the errors that I facedThe trace creation timestamp is: Fri Sep 27 11:36:21 24The executable build timestamp is: Fri Oct 20 17:18:28 23The datecode is: 2023294The pro machine type is: x86e_win64The process ID is: 17736The traceback type is : CRASHThe logger exit status is: 00003The Trail is: trail.txt.48The release is: 10.0The product version is: 10.0.2.0The product title is: Creo ParametricThe product buildtag is: 10.0.2.0-rc.056-------------------------------------------------Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 5872.

I am using Creo Parametric Release 10.0 and Datecode10.0.1.0Tapered threads do not show up in the dialog box once I add a DEFAULT_CALLOUT_FORMAT_DATA to the hol.-file.The hol.-file has previously worked in Creo 8

When will the current ISO 21920-1 surface texture symbols be included in Creo Parametric? According to research, the symbols were adjusted in the Creo 9.0 version (ISO 1302 and ISO 25178), but these have now been withdrawn.

Our team really wants to be able to turn this text off when working in Assembly mode in Creo Parametric 3:   I have dug through Config.Pro options for hours, and I can't seem to turn this off!   Does anyone know how to remove this text display/overlay from the Assembly Window?     Thank you in advance!

I need a description of what Creo Essentials Lite contains. Could you please help me?

Hi there, I have an odd "thing" in Creo and/or Windchill.When I create a new Object (like a Assembly) and I edit its parameters, the lifecycle state is set to "Released": only if I upload the file, the correct state is displayed: @unknown: Is this behavior intended or is this a bug? I am using Creo 10.0.5.0 with Windchill 12.0.2.19   

Hi guys,some weeks ago we moved from onprem Atlassian Wiki Atlassian Cloud. To improve the user experience we implemented Microsoft oauth as SSO. This is working fine for all browsers but not for the embedded chromium in CREO 9. Here the browser always loses the cookies after starting a new creo session and the users have to re-login with MFA...Has anyone out there a similar experience or any hint for a solution?Thanks for your suggestions.

Ich habe ein Startup Tool meiner Uni für Creo 8.0 gedownloadet. Damit hat mein alte Creo nicht funktioniert, weshalb ich es neu runtergeladen hab. Jetzt kann ich weder das neu Installierte Creo normal noch mit dem Startup Tool öffnen. Ich bekomme immer diese Fehlermeldungen. Als ich nach dem Fehlercode und einer möglichen Lösung im Forum geschaut habe, wurde mir die neu Installation des qualitiagents empfohlen, dabei bekomme ich aber immer diese Fehlermeldung: Ich finde aber keine neuere Version, die ich dementsprechend benutzen oder löschen könnte.English:I downloaded a startup tool from my university for Creo 8.0. As a result, my old version of Creo stopped working, which is why I re-downloaded it. Now, I can’t open either the newly installed Creo, nor can I open it with the startup tool. I keep getting these error messages. When I looked up the error code and a possible solution in the forum, I was advised to reinstall the quality agent. However, I keep getting this error

I am using Creo Parametric Release 8.0 and Datecode8.0.4.0Internal volume for fluid analysis cannot be created as no single solid surface exists as a boundary surface on one side of an internal volume (irregular nozzle orifice). Attempts to create a bounding surface have failed, including creating boundary blend surfaces and thickening them to create a selectable solid both surrounding the intended boundary and covering the intended boundary.Here are the errors that I faced[Internal Volume] Feature failed to regenerate.The system could not create closed volume.Recommended actions:First, check the selection of bounding surfaces. Make sure all the surfaces that bound the volume are selected. Remove irrelevant surfaces from the selection. Then, check the selection of seed surfaces. Make sure seed surfaces are selected from the volume envelopes. Avoid selecting surfaces with multipleouter edge loops. Make sure that each opening to close must be surrounded by a single surface, either a boun

Hi all,   As the title suggests, I don't know if deleting my creo_parametric_customization.UI file is my only option in getting to do my work using Creo Parametric 10.0.1.0   Things worked fine yesterday.  But this morning, if I don't delete the UI file, the software crashes after showing the splash screen. Traceback.log suggests "EXCEPTION_ACCESS_VIOLATION"     If I delete the creo_parametric_customization.UI file, software works fine.  But my ribbon and quick-toolbar customizations are gone... And attempting to import them from the backup .UI causes a fatal error crash.   Any suggestions?   I suppose it is wise to keep a backup of a (working) creo_parametric_customization.UI file...

I am using Creo Parametric Release 3.0 and DatecodeM190Je ne trouve pas la modification de tous les parametres pour une FDU existante.J arrive a modifier la table de famille, kes references mais les offsets predefinis impossibleLa fdu est cree a partir d un table de trou ISO, les cotes de la table de famille sont modifie mais lors de l import de cette fdu dans un PRT, les cotes differents de celle de la table.Si besoin je peux vous transmettre le fichier gph

Hello,How (where) could I find in my configuration of hole the following specifications for a Kato hole?The problem is you can find them in Creo but not in the Hole-configuration. (Core) Drilling depth DRILL_DEPTH       2. Thread depth THREAD_DEPTH        3. Thread length THREAD_LENGTH Thanks, in advance. Djiki Wilfried

Is anyone have ever configure Creo Parametric FlexLM to work within 2 network using a NAT?We have 2 network, so that the people on the second network can ping the FlexLM on the original network we configured the NAT to point the IP and Port 7788 of LM_Admin but the users on the NAT side cannot get licensing. as we run the ptc_status all license are shown "counted": 

What i mean is is it possible to use map key or tool kit or create a batch file so that whenever i open a sheet metal part and run a command it gives me perimeter of the part. which is basically cut length which will be used to calculate tonnage. Thanks!

Hi,I have installed CREO Parametric version 11.0.0.0.0 on my Lenovo Thinkpad P53s on Windows 10 and I am experiencing a severe performance issue (I had the same problem with version 9.0.0.0 by the way)   Characteristics of my Laptop :Operating System  : Windows 10 Pro version 22H2Processor                 : Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz 2.11 GHzInstalled RAM          : 48.0 GB (47.7 GB usable)GPU 0                        : Intel UHD Graphics 620GPU 1                         : NVIDIA Quadro P520 GPU1Problem Description :When moving a model on the screen or simply opening menus in CREO application, the graphic suddenly freezes for one or two seconds, making the work really annoying. After a while, all seems

I have several part files in session. In all but ONE file, I can select multiple features in the model tree and group them. What prevents the ability to select multiple features in the model tree?Post note:Re-starting Creo, then the issue for that singular model is resolved.This phenomena re-occurs every now and then with random models. 

I am using Creo Parametric Release 6.0 and Datecode6.0.4.0Arial WGL is offsetting the limit tolerance. Is there anyway to align the upper + and lower - tolerance? Also the mu symbol in the micrometer is not displaying when convert to PDF. Please help.

  A change in functionality is being considered for a future release by Product Management, but no timeline can be committed to at this time. Is this the new "Product working to specification"? I have received this on the last 3 tickets I opened.   Translated: Yes, we recognize this is a bug but no we are not going to do anything about it.   Anyone else getting this same message back from PTC Support?

is there a recommended way to package the install of creo via intune? and is there an easier way to set the config settings? the config for schools.bat is all well and good for one PC but i need to send this to up to 30 computers 

We are experiencing an issue with borrowed licenses. We installed Creo 10.0.3.0 (we also run Creo 7.0.4.0) and since the Creo 10 install, Creo 7 will only run when connected to the network, and will not run from a borrowed license. We appear to be correctly borrowing a license using the ptcborrow.bat in "C:\Program Files\PTC\Creo 10.0.3.0\Parametric\bin" folder. Creo 10 will run from the borrowed license, but Creo 7 will not run. We receive the following error... License WarningLicense request failed for featureRequesting PROE_DesignAdvP...FLBCache: (-1) Cannot find License file.-96: Cannot connect to license server.Run ptcstatus.bat for server status. APX failed to load. IPX failed to load. Any help would be greatly appreciated. Thank you